Renault TWIZY Z.E. User manual

TWIZY Z.E.
DRIVER’S HANDBOOK

0.1
ENG_UD23441_1
Bienvenue (X61 électrique - L38 électrique - Renault)ENG_NU_913-3_X09_Renault_0
Translated from French. Copying or translation, in part or in full, is forbidden unless prior written permission has been obtained from the vehicle manu-
facturer.
This driver’s handbook contains the information necessary:
– for you to familiarise yourself with your vehicle, to use it to its best advantage and to benefit fully from the all the functions and
the technical developments it incorporates.
– to ensure that it always gives the best performance by following the simple, but comprehensive advice concerning regular main-
tenance.
– to enable you to deal quickly with minor faults not requiring specialist attention.
It is well worth taking a few minutes to read this handbook to familiarise yourself with the information and guidelines it contains
about the vehicle and its functions and new features. If certain points are still unclear, our Network technicians will be only too
pleased to provide you with any additional information.
The following symbol will help you when reading this handbook:
Welcome to your new electric vehicle
The descriptions of the models given in this handbook are based on the technical specifications at the time of writing. This hand-
book covers all items of equipment (both standard and optional) available for these models but whether or not these are
fitted to the vehicle depends on the version, options selected and the country where the vehicle is sold.
This handbook may also contain information about items of equipment to be introduced later in the model year.
Throughout the manual, the “approved Dealer” is your RENAULT Dealer.
To indicate a hazard, danger or safety recommendation.
Enjoy driving your new vehicle.

0.2
ENG_UD20783_6
Filler NU (X06 - C06 - S06 - X35 - L35 - X44 - C44 - G44 - X45 - H45 - X65 - L65 - S65 - X73 - B73 - X74 - B74 - K74 - X77 - J77 - F77 - R77 - X81 - J81 - X84 - B84 - C84ENG_NU_913-3_X09_Renault_0

0.3
ENG_UD10779_7
Sommaire Général (X06 - C06 - S06 - X35 - L35 - X44 - C44 - G44 - X45 - H45 - X65 - L65 - S65 - X73 - B73 - X74 - B74 - K74 - X77 - J77 - F77 - R77 - X81 - J81 - X84 -ENG_NU_913-3_X09_Renault_0
Getting to know your vehicle ...............................
Driving ...................................................................
Your comfort .........................................................
Maintenance .........................................................
Practical advice ....................................................
Technical specifications ......................................
Alphabetical index ...............................................
Sections
1
CONTENTS
2
3
4
5
6
7

0.4
ENG_UD20783_6
Filler NU (X06 - C06 - S06 - X35 - L35 - X44 - C44 - G44 - X45 - H45 - X65 - L65 - S65 - X73 - B73 - X74 - B74 - K74 - X77 - J77 - F77 - R77 - X81 - J81 - X84 - B84 - C84ENG_NU_913-3_X09_Renault_0

1.1
ENG_UD27601_3
Sommaire 1 (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Section 1: Getting to know your vehicle
Electricvehicle:introduction....................................................... 1.2
Importantrecommendations....................................................... 1.6
Electricvehicle:charging.......................................................... 1.7
Key .......................................................................... 1.12
Doors......................................................................... 1.13
Engineimmobilisersystem........................................................ 1.14
Frontseat ..................................................................... 1.15
Seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.16
Methods of restraint in addition to the child seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.19
Childsafety:generalinformation.................................................... 1.23
attachingaboosterseat..................................................... 1.25
installingaboosterseat..................................................... 1.26
Drivingposition................................................................. 1.29
Warninglights.................................................................. 1.30
Displaysandindicators........................................................... 1.33
Clock......................................................................... 1.35
Audibleandvisualsignals......................................................... 1.36
Horn.......................................................................... 1.37
Exterior lighting and signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.38
Windscreen washer, wiper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.39

1.2
ENG_UD27219_3
Véhicule électrique : présentation (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Jaune Noir Noir texte
Electric vehicle: introduction
1Charging cord
2Electric motor
3Orange electrical power cables
4Traction battery
512 volt battery
ELECTRIC VEHICLE: introduction (1/4)
1
5
4
2
3

Jaune Noir Noir texte
1.3
ENG_UD27219_3
Véhicule électrique : présentation (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Electric vehicles have specific features.
We therefore recommend that you read
these instructions describing your elec-
tric vehicle carefully.
Batteries
Your electric vehicle has two types of
battery:
– a traction battery;
– a 12 volt battery.
“58 volt” traction battery
This battery stores the energy nec-
essary to operate the motor in your
electric vehicle. As with any battery, it
discharges after use, and must be reg-
ularly recharged.
You do not have to wait until the traction
battery hits the reserve level in order to
recharge it.
Using a domestic socket, it takes ap-
proximately 3.5 hours to complete a full
charge.
Your vehicle range will depend on the
charge level of the traction battery, and
also on your driving style.
Please refer to information on “Vehicle
range: recommendations” in Section 2.
12 volt battery
The second battery on your vehicle is
a 12V battery: this supplies the energy
required to operate vehicle equipment
(lights, washer/wipers, etc).
The 12 volt battery is charged either at
the same time as charging the traction
battery or while the ignition is switched
on.
Please see the information under
“12 volt battery” in Section 4.
ELECTRIC VEHICLE: introduction (2/4)
Special feature
This vehicle has been approved
for the four-wheel category. It may
need to meet special regulations re-
garding the type of driving licence
required, the type of road used, etc.
Please ensure that you comply with
the legislation of your country.

1.4
ENG_UD27219_3
Véhicule électrique : présentation (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Jaune Noir Noir texte
The vehicle drive system
in an electric vehicle uses
a direct voltage of ap-
proximately 58 volts. This
system can get hot during and after
switching off the ignition.
All interventions or modifications to
the vehicle’s electrical system (com-
ponents, cables, connectors, trac-
tion battery) are strictly prohibited
due to the risks they present to your
safety. Please contact an authorised
dealer.
Risk of fire, burns or electric
shocks which may lead to seri-
ous injury.
A
ELECTRIC VEHICLE: introduction (3/4)
The Asymbol denotes the electrical
elements of your vehicle which may
present health risks.
“58 volt” electrical circuit
The electrical circuit can be recognised
by the orange cables and by the ele-
ments signalled using the ṑsymbol.

Jaune Noir Noir texte
1.5
ENG_UD27219_3
Véhicule électrique : présentation (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Driving
When you lift your foot off the accelera-
tor pedal, the motor generates electri-
cal current during deceleration, and this
energy is used to recharge the traction
battery. Please refer to the information
on the “Charge meter” in Section 2.
An electric motor generates a greater
engine brake than in a petrol or diesel
engine vehicle.
Special feature:
After a maximum charge for the traction
battery and during the first few miles
when driving the vehicle, or during very
low outside temperatures, the engine
brake is temporarily reduced. Please
adapt your driving style accordingly.
ELECTRIC VEHICLE: introduction (4/4)
Noise
Electric vehicles are particularly quiet.
You will not yet necessarily be used to
it, and neither will other road users. It
is difficult for them to hear the vehicle
when it is moving.
We would therefore recommend that
you are aware of the horn and make
use of it, especially when driving in a
built-up area or when manoeuvring
(please see the information under
“Horn” in Section 1).
As the motor is silent, you will hear
noises that you are not used to hearing
(aerodynamic noises, tyre noise, etc.).
When charging, the vehicle may emit
noises (fan, relays, etc).
Your electric vehicle is
silent, so when you get
out, always check that the
handbrake is engaged and
switch off the ignition.
Risk of serious injury.
The engine brake should
under no circumstances be
used as a substitute for the
brake pedal.
Having a passenger effects
vehicle balance, road hold-
ing and increases the vehi-
cle braking distance.
Adapt your driving to the driving
conditions and avoid any sudden
manoeuvre which could lead to a
loss of control over the vehicle. Risk
of accident and serious injury.
For safety reasons, adapt
your driving to driving condi-
tions and avoid any sudden
turning of the steering
wheel, especially on steep slopes or
slippery surfaces.
Failure to respect these recommen-
dations may lead to a loss of control
of the vehicle.
Risk of accident and serious injury.

charging flap..........................................................(current page)
electric vehicle
important recommendations ............................(current page)
traction battery.......................................................(current page)
1.6
ENG_UD25672_2
Recommandations importantes (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Important recommendations
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, burns or elec-
tric shock and serious injury.
In the event of an accident or impact to the vehicle
In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni-
ture), this may damage the electrical circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch components or orange cables which are exposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction battery;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use water or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authorised dealer.
All towing operations
Please see “Towing: towing point and choice of towing” in Section 5.
Washing the vehicle
Never wash the vehicle while it is charging.
Never wash the vehicle or the traction battery with a high-pressure jet.
Do not wash the vehicle in a roller car wash.
This risks damaging the electric circuit.

charging cord........................................(up to the end of the DU)
traction battery charge..........................(up to the end of the DU)
electric vehicle
charge.............................................(up to the end of the DU)
1.7
ENG_UD27229_5
Charge batterie (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Electric vehicle: charging
ELECTRIC VEHICLE: charging (1/5)
Charging schematic diagram
1Wall socket or, depending on the ve-
hicle, charging terminal
2Charging cord
If you have any questions regarding the equipment needed for charging, please
ask an authorised dealer.
1
2

electric vehicle
important recommendations ............................(current page)
electrical installation ..............................................(current page)
1.8
ENG_UD27229_5
Charge batterie (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Jaune Noir Noir texte
ELECTRIC VEHICLE: charging (2/5)
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, burns or elec-
tric shock and serious injury.
Installations on domestic sockets
Have a qualified professional check that each socket you intend to use with the charging cord complies with the standards and
regulations in force in your country, and especially that they have:
– a Type A 30 mA residual current differential device;
– a device to protect against overvoltage (16A fuse or circuit breaker for the socket used);
– protection against overvoltage relating to lightning in exposed areas.
You are recommended to test the residual differential current device every month.
You are recommended to regularly check the domestic plug socket used to connect the charging cord.
Charging
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord socket, do not charge the ve-
hicle. Fire hazard.
Do not attempt to introduce objects into the socket of the charging cord.
Never plug the charging cord into a multiple socket or an extension lead.
Do not remove or modify the charging cord. Fire hazard.
Take care of the cord: do not stand on it, do not get it wet, only pull it gently, do not drive over it, do not allow anything to hit it
and keep it away from heat sources.
Do not use in the event of any damage suffered by the blue protective cover of the charging cord. Please see an authorised
dealer for a replacement.
Never wash the vehicle while it is charging.
Never wash the vehicle or the traction battery with a high-pressure jet.
Always check that the socket is clean, dry and shows no signs of rust before plugging in. Risk of serious injury and/or electric
shock which may endanger life.

Jaune Noir Noir texte
1.9
ENG_UD27229_5
Charge batterie (X09 - Renault)ENG_NU_913-3_X09_Renault_1
ELECTRIC VEHICLE: charging (3/5)
Charging cord 2
This cord enables a full recharge of
the traction battery in approximately
3.5 hours.
The cord is located in the storage com-
partment at the front of the vehicle.
Do not use an extension
lead or a multiple socket.
Only use an adapter ap-
proved by the construc-
tor. Please contact an authorised
dealer.
Fire hazard.
2
Avoid charging and parking your ve-
hicle in extreme temperatures (hot or
cold).
When the outdoor temperature is lower
than approximately -15°C, the traction
battery charging time may be longer.
Charging may become impossible
when the temperature is extremely low.
Favour charging the traction battery
after driving and/or in mild tempera-
tures. Otherwise, charging may take
longer to complete.
Recommendations
Favour parking and recharging the ve-
hicle in a shaded/covered location.
In the absence of any protection
against overvoltage, you are ad-
vised not to charge the vehicle in
stormy weather (lightning, etc).
Wear to the charging cord
protective sleeve.
The charging cord must be
replaced in the event that
the blue protective sleeve
is damaged. Please contact
an authorised dealer.
Risk of serious injury and/or electric
shock which may endanger life.
Always check that the
socket is clean, dry and
shows no signs of rust
before plugging in.
Risk of serious injury and/or electric
shock which may endanger life.

1.10
ENG_UD27229_5
Charge batterie (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Jaune Noir Noir texte
ELECTRIC VEHICLE: charging (4/5)
Recharging the traction
battery
Ignition switched off:
– open flap 3;
– take out the entire charging cord 2
located in the storage compartment
at the front of your vehicle, pulling it
by the plug using reasonable force.
The maximum length of the charging
cord is approximately 3 metres;
– plug in the end of the cord to the
power supply (domestic plug socket,
etc);
– make sure that the stretch limiter 8of
the charging cord 2is not exceeded
during charging.
NB:
It is not necessary to wait:
– until you reach reserve levels in
order to recharge your vehicle;
– for a full charge of the traction bat-
tery in order to use the vehicle.
3
2
When charging, make sure that the
charging cord 2is not overstretched.
Do not pull the vehicle using the
charging cord.
If the stretch limiter 8is damaged,
please replace the charging cord.
Please contact an authorised dealer.
4
5
6
7
When charging, the following informa-
tion is displayed:
– warning light 4. This flashes to indi-
cate that the traction battery is re-
ceiving energy;
– the completed charge percentage 5;
– warning light 6indicates that the
cord is attached to the power supply;
– the battery 7indicates the amount of
energy stored in the traction battery.
At the end of a full charge, the instru-
ment panel switches off.
8
2

Jaune Noir Noir texte
1.11
ENG_UD27229_5
Charge batterie (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Important: before starting the vehi-
cle, please make sure that the cord
is properly stored in its housing and
that the flap is fully closed.
Precautions to take when removing
from the socket
– Unplug the cord from the power
supply by pulling out the plug. The
instrument panel goes out;
– reposition the cord 2correctly in the
front storage compartment.
Depending on the vehicle, place the
end of the plug in its housing or the
cord connector facing down;
– close the flap 3.
ELECTRIC VEHICLE: charging (5/5)
3
2

keys ......................................................(up to the end of the DU)
children.................................................(up to the end of the DU)
1.12
ENG_UD24780_1
Clés (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Key
KEY
Key
ACoded ignition-starter key, locking/
unlocking storage compartments.
The key must not be used for any
function other than those described
in the handbook (removing the cap
from a bottle, etc.).
Replacement, requirements for
additional keys
If you lose your key or require an-
other, you can obtain one exclu-
sively from an authorised dealer.
Driver’s responsibility
Never leave your vehi-
cle with the key inside and
never leave a child (or a
pet) unsupervised, even for a short
while.
Otherwise, this may pose a risk to
yourself or to others when starting
the engine or activating equipment.
Risk of serious injury.
A

warning buzzer ......................................................(current page)
doors.....................................................(up to the end of the DU)
locking the doors ..................................(up to the end of the DU)
opening the doors.................................(up to the end of the DU)
closing the doors ..................................(up to the end of the DU)
children.................................................(up to the end of the DU)
1.13
ENG_UD27621_3
Ouverture et fermeture des portes (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Doors
OPENING AND CLOSING THE DOORS
Opening from inside or
outside
Lift handle 1and pull upwards.
Closing
Lower the door until it locks into place.
1
As a safety precaution,
the doors should only be
opened or closed when the
vehicle is stationary.
For safety reasons:
– Do not press on the door
while it is open when there
is another occupant of the
vehicle;
– make sure that no people or pets
prevent the doors from closing;
– hold the door when opening
when parked on a steep slope.
Risk of serious injury.
Do not drive with the door open.
Risk of unwanted closure.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
They may pose a risk of injury, such
as by starting the engine or activat-
ing equipment.
Risk of serious injury.

engine immobiliser................................(up to the end of the DU)
engine immobiliser................................(up to the end of the DU)
1.14
ENG_UD24876_1
Système anti-démarrage (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Engine immobiliser system
ENGINE IMMOBILISER
This prevents the vehicle being
driven by anyone not in possession
of the vehicle’s coded ignition key.
The vehicle is automatically protected
after the engine is switched off.
Any unauthorised work
carried out on the engine
immobiliser (computers,
wiring, etc.) could be dan-
gerous. Work must be carried out
by qualified personnel.
Operating principle
When the engine is started, warning
light 1remains lit for a few seconds,
then goes out (refer to the information
on “Starting, stopping the engine” in
Section 2).
If the code is not recognised, the warn-
ing light flashes rapidly and the vehicle
will not start.
Vehicle protection tell-tale light
After the ignition has been switched off,
warning light 1flashes and the vehicle
is protected.
Operating fault warning light
If the warning light continues to flash or
stays lit up permanently following an at-
tempt to start the engine, this indicates
a fault in the system.
In this case, use the second key (sup-
plied with the vehicle). If the fault is still
present, contact your authorised dealer,
as only they are qualified to repair the
engine immobiliser system.
1
When the engine immobiliser
system is activated, the handbrake
cannot be released.

front seat adjustment............................(up to the end of the DU)
front seats
adjustment ......................................(up to the end of the DU)
front seats
with manual controls ........................................(current page)
1.15
ENG_UD24787_1
Sièges avant à commandes manuelles (X09 - Renault)ENG_NU_913-3_X09_Renault_1
Front seat
FRONT SEAT
To move the seat forwards or
back
Lift handle 1to unlock the seat. Release
the handle once the seat is in the cor-
rect position and ensure that the seat is
fully locked into position.
Access to the rear seats
Lift strap 2and slide the driver’s seat
forwards.
To replace the seat in the driving posi-
tion, pull strap 2towards the rear of the
vehicle until you get to the desired po-
sition.
For safety reasons, carry
out any adjustments when
the vehicle is not being
driven.
2
1
Make sure the seat is
locked in place.
No object should be placed
on the floor: such objects
may slide under the pedals during
sudden braking manoeuvres and
obstruct their use.