Rentokil Connect Radar User manual

RADAR
Applicable to: Single / Dual Variants
Standard / Connect Variants
This manual is based on the latest information and is provided subject to
alteration. We reserve the right to change the construction and/or configuration
of the product and versions at any time without obligation.
All rights reserved. No part of this document may be reproduced, stored in a database or any other retrieval
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or any other way without written permission from the author.

2
Introduction
Safety Instruction
Caution
Attention
Product Description
Product Function (Connect Variants Only)
Limitation of Liability & Damages
Product Disposal
Environmental Restrictions
Product Range
Installation
1. Site Installation
2. Site Survey (Connect Variants Only)
3. Prior to RADAR Installation
4. Open Catch Tray
5. Fitting the Battery
6. Setting the Trigger Mechanism
7. Fitting CO2Canister
8. Setting the Trap
9. Refitting the Catch Tray
10. Arming the Module
Servicing & Maintanence
1. Enter Service Mode
2. Open Catch Tray
3. Cleaning
4. Removing a used CO2Canister
5. Fitting a new CO2Canister
6. Setting the Trap
7. Refitting the Catch Tray
8. Reactivate the Trap
Operating the UI
Operating the User Interface (UI)
Error Codes
Further Information
Technical Details
Product Code Summary
Approvals
Contents
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3
RADAR is a discreet, humane and non-toxic solution to mouse control. Designed
specifically for high risk market segments where even a single mouse cannot be
tolerated. RADAR is suitable for food and pharmaceutical manufacturers, hospitality,
educational and health establishments.
Safety Instructions
• Only use the Battery Pack that is supplied by Rentokil.
• Do not use the trapping device if it is damaged.
• Do not expose the trapping device to corrosive liquids.
• Do not use this trapping device near to water sources.
• This trapping device contains Radio Emitting devices and should not be used near
to life support systems.
• This trapping device contains a pressurised Carbon Dioxide (CO2) canister and
should not be heated or incinerated.
• Only “approved” RADAR 8g (0.28oz) gas canisters are used in the trapping device.
• This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made by children
without supervision.
Note: A. If the equipment is used in a manner not specified by the manufacturer
then the protection provided by the equipment may be impaired.
B. Save these instructions.
Caution
Only personnel with appropriate skills and training must install or service this trapping
device. Do not install this trapping device in areas where dangerous concentrations of
inflammable or explosive substances may be present in the air. Only install this product
indoors in a dry location that is shielded from direct sunlight. Do not install the trapping
device in a barn, stable, or similar location. Children must not play with this trapping
device. The appliance is to be kept out of reach of children.
Attention
Users can perform the maintenance tasks described in this document. Users must not
perform any other repairs or maintenance.
The canister can only be used once. RADAR requires no maintenance other than
cleaning and management of the batteries and CO2canisters.
Introduction

4
RADAR is a stand alone, battery powered
trapping device that has been designed
to capture, kill and contain mice eciently,
hygienically and humanely. It is designed
primarily for high risk customers, such as
food processing plants, pharmaceutical
manufacturing and computer suites, where
there is zero pest tolerance or conventional
baiting is not allowed. However, the many
product features of RADAR make it suitable for
a wide range of customers as it can operate
in a variety of environments. Intruding mice
are captured as soon as they are detected,
immediately reducing the risk to the customer.
They are then killed by concentrated release
of carbon dioxide (CO2) into the air tight
trapping device. CO2 is capable of killing mice
extremely rapidly and is widely recognised
as a humane method of control. The mouse
is unconscious within 15-20 seconds and fatal
levels are reached within 45 seconds of the
trapping device’s activation. Currently, under
existing legislation, CO2is approved for use
as a rodenticide or exempt from registration in
many countries. CO2is being fully supported
by Rentokil for this use under the European
Biocidal Products Regulation (BPR).
RADAR has been designed by Rentokil to
exploit the travelling habits of mice as opposed
to more traditional methods which target their
feeding behaviours, e.g. baiting. Correctly
installed trapping devices will typically be
placed at wall / floor junctions, relying on a
mouse’s natural curiosity and tendency to run
against walls. RADAR Single has one entrance
at the front of the trap. When the mouse
reaches the end if the internal compartment,
it breaks an infrared beam, which triggers the
mechanism to immediately close the door,
trapping the mouse inside a tightly sealed
chamber. Simultaneously, a pressurised gas
canister is pierced to fill the trapping device
with carbon dioxide. The RADAR Dual contains
two completely separate trapping chambers.
The customer is provided with 24/7 pest
control and can be reassured that the product
is both eective and humane, reducing the
risk to their stock and premises.
It is recommended to replace batteries at
12 monthly intervals (all at the same time) to
maximise the installed system performance.
There are some system limitations that should
be kept in mind, although typically should only
occur in very large systems:
Product Description
RADAR signals the capture of a mouse sending
a message to the Connect Control Panel and
then Server. A technician will receive an alert
and arrive promptly to empty, clean, service
and reset the trapping device. Rigorous testing
and quality controls have been implemented
at every stage of the manufacturing process
to ensure that RADAR is a high quality product
that is capable of supporting a high quality
service proposition.
The Long Reach radio system ensures reliable
connectivity over large distances to the
control panels. Beacon signals are emitted
from the Control Panels, so the RADAR will
connect to the Control Panel with the best
connection. In an system with multiple Control
Panels, the RADAR will select an alternative if
the connection to the initial one fails.
The loss of connection to the radio system
will cause Sensors to retry the connection
and attempt to make a new one if it can. If
connection continues to be unsuccessful the
software automatically increases the time
between attempts to conserve battery life.
The maximum number of trapping devices
that can be connected to a Control Panel
is 300 and so if more trapping devices are
required then an additional control panel will
be required.
Product Functions (Connect Variants Only)

5
Limitation of Liability & Damages
The product and the softwares within are provided on an “as is” basis. The manufacturer
and manufacturer’s resellers (collectively known as “The Sellers”) disclaim all warranties,
express, implied or statutory, including and without limitation the implied warranties of
non-infringement, merchantability or fitness for a particular purpose, or any warranties
arising from course of dealing, course of performance, or usage of trade. In no event
will the sellers be liable for damages or loss, including but not limited to direct, indirect,
special, wilful, punitive, incidental, exemplary or consequential damages, damages for
loss of business profits, or damages for loss of business of any customer or third party
arising out of the use or the inability to use the product, including but not limited to those
resulting from defects in the product or documentation. In no event shall the sellers’ total
cumulative liability of each and every kind in relation to the product exceed the cost to
replace.
The product described in this manual is subject to continuous development and
improvement and Rentokil reserve the right to alter the specification or design without
prior notice. Rentokil cannot accept any liability for any loss or damage arising from the
use of any information contained within this manual, or from any incorrect use of the
product described herein. Rentokil can accept no liability whatsoever for any loss or
damage arising from the product being serviced maintained or repaired by unauthorised
personnel.
Product Disposal
The Waste of Electrical and Electronic Equipment WEEE Directive 2012/19/EU has been
put in place to recycle products using best available recovery and recycling techniques
to minimise the impact on the environment, treat any hazardous substances and avoid
increasing landfill. The symbol shown above and on the product means that the product is
classed as Electrical or Electronic Equipment and you should not put it into your domestic
waste bin. When you have no more use for it, please dispose of the product according to
your local authority’s recycling scheme. For more information, please contact your local
authority or the retailer where you bought the product.

6
Details
The system electronics can be damaged by
water. Take care to locate trapping devices away
from areas where local high pressure washing or
hosing down operations are carried out.
It is important that trapping devices are kept
clean, especially if installed in areas where high
levels of dust or grease are present. Cleaning
guidelines must be followed to prevent damage to
the trapping devices.
Care must be taken to locate trapping devices
away from pedestrian trac to avoid false
activation. This can be prevented by mounting
trapping devices on fixing brackets.
Extremely low temperatures (i.e. unheated
warehouses) could aect RADAR’s performance
and may result in the trapping device entering low
battery status mode.
High humidity and / or condensation could
result in damage to the trapping device’s control
electronics and result in false activations.
High vibration due to localised machinery / fridge
compressors etc could aect the performance of
the trapping device and result in false activations.
RADAR has been specifically designed for indoor
applications only. The product is not suitable for
outdoor use.
Environmental
Restrictions
High levels of
surface water
High levels of
dust / grease
Knocking
/ Kicking
Extreme Temp
<0°C (32°F)
High humidity
(> 80% )
condensation
High levels of
vibration
Outdoor Use
Environmental Restrictions

7
i. SKU Variants
ii. Component Parts for Installation
1. Main Trapping Device
2. Catch Tray
3. CO2 Canister
4. RI Service Key
5. Battery
6. Battery Door Cover
2
16
3
5
4
Connect Trapping Devices
RADAR Dual Connect
Model No. 304840
Serial No: 914 . . .
RADAR Single Connect
Model No. 304838
Serial No: 913 . . .
Standard Trapping Devices
RADAR Single
Model No. 304837
Serial No: 119 . . .
RADAR Dual
Model No. 304839
Serial No: 120 . . .
Product Range

8
RADAR trapping devices should be sited along wall / floor junctions, behind machinery
and equipment, i.e. anywhere where that bait boxes and mouse monitor units (MMU’s)
would normally be placed. Trapping devices should be secured with fixing brackets
if possible to prevent the trapping device being accidentally moved, knocked or
removed by unauthorised persons.
Installation
To assess network signal strength and the number of control panels required for a
site, the Range Check Mode can be used.
With Signal Strength displayed (Icon 5 ), hold the RI Service Key Magnet over the
sensor for 3 seconds and Range Check Mode will be enabled. The bottom LED will
start to flash to show this and give a reading R1 - R9. The signal strength will show
for 1 hour to allow technician to survey the site.
1. Site Installation
2. Site Survey (Connect Variants Only)

9
4. Open Catch Tray
3. Prior to RADAR Installation
While unpacking, check for any signs of shipment damage and, if found,
notify both transporter and supplier in writing within eight days of receipt
with full details of the damage that has occurred. Retain the equipment and
packing materials for inspection. Check that all parts have been received
as ordered. Make sure that all packaging is removed from the trapping
device before use.

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5. Fitting the Battery
Unlock the
battery door
Connect
the battery
contacts
Remove the door
Insert the battery Fold the cables
between battery
and connector
Replace
& lock the
door

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6. Setting the Trigger Mechanism
7. Fitting CO2Canister
8. Setting the Trap Click

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9. Refitting the Catch Tray
10. Arming the Module
See Page 16 for more
Interface information.
8.8.
9141800000001
Click
Swipe the RI Key magnet to step through the Interface to arm the RADAR.
See Page 16 for more details on the Interface.

13
Servicing & Maintenance
1. Enter Service Mode
Use the RI Key Magnet to activate the Interface
3. Cleaning
8.8.
9141800000001
Active Magnet
Zone
2. Open Catch Tray
Swipe the RI Service Key
Magnet over the device
to put into service mode:
See Page 16 for more details
on the Interface.
RADAR units should NOT be cleaned internally with water or wet cloths, or any form of spray
cleaner. Externally the units can be cleaned with a dry cloth, and internally a dry cloth or dry
soft brush only.
Ensure that you wear protective gloves during the cleaning of the unit.
Remove the dead mouse and dispose of it in accordance to standard protocol. Remove any
external dirt, paying particular attention to any accumulated dirt on the underside of the unit.
Clean the inside of the unit, cleaning any fur, urine, droppings, etc.

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4. Removing a used CO2Canister
5. Fitting a new
CO2Canister
Click
Ensure a new CO2
Canister is fitted

15
6. Setting the Trap
Click
8. Reactivate the Trap
7. Refitting the Catch Tray
Standard RADAR:
Once refitted, RADAR will
self-test & re-arm.
Once fully armed, the
screen will go blank
Click
Connect RADAR:
Once refitted, RADAR will
self-test & display signal
strength. Swipe with the
RI Service Key Magnet to
re-arm unit.

16
Operating the User Interface (UI)
8.8. 8.8.
8.8.3.0.
8.8.
8.8.
1
2
3
4
5
6
Armed but not triggered
(Solid LED)
Dot will identify which
chamber has activated
Eg: Right chamber
activated 3 days ago
Device triggered
(Flashing LED)
Device Status *
Catch Duration *
Number of days since
each chamber has
been activated
Battery Level *
Service Mode
Catch tray can now
be removed & unit
serviced.
Radio Connection *
CONNECT devices only
Catch tray can be
removed & unit serviced
R1 - R9 = Radio signal strength Level 1 - 9
Flashing right ●= Beacon detected from Control Panel
Solid right ●
only
= Control Panel heard, but not connected
R1 - R9 = Radio signal strength Level 1 - 9
Flashing right ●= Beacon detected from Control Panel
Solid right ●
only
= Control Panel heard, but not connected
Percentage of battery
capacity remaining
When refitted, the unit will
automatically self-test &
flash all LED’s
3.0.
NOTE:
Will time out after
1 hour
Range Check Mode
CONNECT devices only
* NOTE: Will time out after 60 seconds

17
Error Code Status Action
E 1
E 1 Motor Error
E2 IR Sensor Error
E3 Unit triggered but
failed to detect
temperature drop
(Possible CO2error)
E4 Unit Triggered by
high temperature
E5 Device moved
(Anti-Tamper)
E6 Catch Tray
removed
E7 Internal Failure
E8
E9
EA
Remove and refit battery.
Clean sensors.
Warning:
Trap could contain live catch.
Replace CO2
Canister and reconsider
site placement.
Assess trapping device for damage.
Service trapping device as normal.
Return trapping device.
Error Codes
If RADAR detects an error, it will self diagnose and
display an Error Code in either:
Device Status (1) or Service Mode (4).

Product Code Summary
SKU Product
304837 RADAR Single
304839 RADAR Dual
304838 RADAR Single Connect
304840 RADAR Dual Connect
SKU Accessories
FR18 RADAR Battery Pack
304751 Pest Key
304875 RADAR Single Tray
304876 RADAR Dual Tray
304877 Retractable Lanyard
304878 RADAR Wall Mounting
Fixing Assembly Kit
18
Power Supply
Battery Details Use only Rentokil-Initial battery pack FR18
6v output - 4 x AA cell Alkaline battery pack
-20ºC to 50ºC ( -4ºF to 122ºF) Operating Temperature range
Physical
Dimensions (Single) 272mm x 77mm x 55mm (10.70” x 3.03” x 2.17”)
Dimensions (Dual) 272mm x 77mm x 82mm (10.70” x 3.03” x 3.23”)
Weight (Single) 565g (19.93 oz) [Including gas canister and battery]
Weight (Dual) 810g (28.57oz) [Including gas canister and battery]
Material PC/ABS (ABS family)
Operating Temperature -20ºC to 50ºC ( -4ºF to 122ºF)
Storage Temperature -20ºC to 50ºC ( -4ºF to 149ºF)
Environmental rating IP65
CO2Gas Canister Use only Rentokil-Initial approved 8g CO2gas canister.
Connect Only
Interface 868-928MHz depending on local Approvals
Rentokil Initial Propriatary Application Layer Protocol
Max Number of RADAR 300
per control panel
Further Information
Technical Details

19
Approvals FCC PART15 CLASS B, CE and RoHS compliant
FCC Warning Statement:
• This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
• This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. End users must follow the specific operating
instructions for satisfying RF exposure compliance. This transmitter must
not be co-located or operating in conjunction with any other antenna or
transmitter.
• Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
• This equipment contains: FCC ID: 2AK3PGSD-500349 and IC ID: 22407-
GSD500349.
ISED Warning Statement:
• This device complies with Industry Canada’s licence-exempt RSSs. Operation
is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
Industry Canada
• L’émetteur/récepteur exempt de licence contenu dans le présent appareil est
conforme aux CNR d’Innovation, Sciences et Développement économique
Canada applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes:
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.

20
© 2018 RENTOKIL INITIAL PLC ALL RIGHTS RESERVED
2018 Rentokil Initial plc. Registered in England 5393279.
Registered oce: Riverbank, Meadows Business Park,
Blackwater, Camberley, Surrey, GU17 9AB
The names Rentokil® and Initial® are registered trademarks
Why Choose Rentokil?
Rentokil is the global leader in pest control, bringing expert, reliable and
professional service to commericial and residential customers in over 60 countries
worldwide. As the experts in pest control, we work closely with you to:
Give you peace of mind.
With over 12,000 qualified technicians worldwide, we have extensive experience
across a wide range of industry sectors. Our experts work proactively in
partnership with you to minimise the threat of pest infestations in your business.
Safeguard your reputation
We take a dual approach, incorporating both preventative and responsive
strategies to enhance protection for your business through a consistent,
continuous pest control programme.
Neither the whole nor any part of the information described in this manual, nor the
product therein described, may be adapted or reproduced in any form without prior
written approval of Rentokil.
The product described in this manual is subject to continuous development and
improvement and Rentokil reserve the right to alter the specification or design
without prior notice. Rentokil cannot accept any liability for any loss or damage arising
from the use of any information contained within this manual, or from any incorrect
use of the product described herein. Rentokil can accept no liability whatsoever for
any loss or damage arising from the product being serviced maintained or repaired
by unauthorised personnel.
For more information about Rentokil visit www.rentokil.com
Registered Design - refer to www.rentokil-initial.com/ip
GSD-100759 V0.12
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