REV POLYCOM VVX 400 User manual

HOME SCREEN
Displays messages,
settings & information.
{ Available any time }
END CALLS
You can only end active calls. To end a held
call, you must resume the call first.
To end an active call
Place the handset in the cradle, press or
or tap END CALL
To end a held call
Tap RESUME, then tap END CALL
SET RINGTONES
You can set ringtones for incoming calls from
all contacts and from individual contacts.
To set a ringtone for incoming calls
Select SETTINGS >BASIC >RING TYPES
and select a ringtone
PLACE CALLS
You can only have one active call in progress
on your phone.
To place a call, do one of the following:
• Pick up the handset, press or
enter the phone number and press SEND
• Enter the phone number, press DIAL and
pick up the handset, or press or
• Press the LINE KEY, enter the phone
number and press SEND
• Tap NEW CALL, enter the phone number
and press SEND
ANSWER CALLS
You can answer calls using the handset,
speaker phone or a headset.
To answer a call, do one of the following:
• Pick up the handset
• For speakerphone, press or tap
ANSWER
• Press to answer with a headset
CALLS SCREEN
Displays all active &
held calls.
LINES SCREEN
Displays phone
lines, favorites &
conditional soft keys.
{ Available any time }
SWITCH AMONG PHONE SCREENS
You can view any screen on your phone from
other screens.
To switch among screens
Press to view the Home, Lines or Calls
screens.
POLYCOM VVX 400
QUICK START
{ Available when you have an active or held calls in progress }
LETSREV.BIZ

HOLD & RESUME CALLS
You can have multiple calls on hold at one time.
To hold a call
Highlight the call & press the or tap
HOLD
To resume a call
Highlight the call & press the or tap
RESUME
TRANSFER CALLS
You can transfer calls to any contact.
To transfer a call
1. Press & hold TRANSFER or press
2. Choose BLIND or CONSULTATIVE
{If you chose Blind, the call is transferred immediately. }
3. If you selected CONSULTATIVE, press
TRANSFER or press after speaking
with your contact.
VIEW RECENT CALLS
You can view placed, received & missed calls.
Select DIRECTORIES >RECENT CALLS
FORWARD CALLS
You can forward an incoming call to a contact
or forward all incoming calls to a contact.
To forward an incoming call
1. On the Incoming Call screen, tap FORWARD
2. Enter the phone number & tap FORWARD
To forward all incoming calls
1. From the home screen, tap FORWARD and
select a line, if you have more than one line
2. Choose either
• ALWAYS
• NO ANSWER
• BUSY
{ If you chose No Answer, enter the number of rings
before the call is forwarded }
3. Enter the phone number to forward the
calls to & tap ENABLE
To disable call forwarding
1. Tap FORWARD or press the FWD soft key &
select a line, if you have more than one line
2. Choose the forwarding type & tap DISABLE
INITIATE A CONFERENCE CALL
You can initiate a conference call with a total
of 3 people including yourself.
To initiate a conference call
1. Call a contact
2. Tap CONFERENCE & call your next contact
3. When the contact answers, tap
CONFERENCE
To join two calls into a conference call
On the Calls screen, tap JOIN
VIEW THE CONTACT DIRECTORY
You can view contacts in the Directory.
To view the Contact Directory
Tap DIRECTORIES >CONTACT DIRECTORY
To add a contact the Contact Directory
1. In the Contact Directory, select ADD
2. Enter the contact’s information & select
SAVE
{In the Favorite Index field, you can enter any number
between 1 & 99 to make the contact a favorite. }
LISTEN TO VOICEMAIL
When you have new voicemail messages,
the message icon displays on your
line.
1. On the Home screen, tap or press
MESSAGES
2. Select MESSAGE CENTER, then
CONNECT & follow the prompts
ENABLE DO NOT DISTURB
You can enable Do Not Disturb when you do
not want to receive calls.
On the Home screen, select DND
as of 01.2022