Reveal NE4827DSSV User manual

REV E DATE: 10/18/2022
USER MANUALS\20-88455_REVEAL_USER MANUAL_NE(L)(H)DSSV_AMBIENT_SELF-SVC_SLIDE-IN_CASE
SCC P/N
20-88455
USER
MANUAL
REVEAL® SLIDE-IN, SELF-SERVICE, DRY (AMBIENT) MERCHANDISERS
> REAR SLIDING DOORS OR REAR PANEL
> CAUTION! DO NOT PUSH OR PULL ON GLASS END PANELS!
> ONLY USE HANDLES (AT EACH END OF CASE) TO PUSH OR PULL CASE INTO POSITION!
Model NE4827DSSV With Rear Panel
Model NE4827DSSV With Rear Sliding Doors
Reveal
®
READ AND SAVE THESE INSTRUCTIONS
Structural Concepts Corp. ∙ 888 E. Porter Rd ∙ Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 ∙ www.structuralconcepts.com

2
TABLE OF CONTENTS
TABLE OF CONTENTS …………………………………………………………………………………...…...
OVERVIEW / COMPLIANCE / LAMP REPLACEMENT PRECAUTIONS / ELECTRICAL HAZARD
WARNING …...…………………………………………………………………………..……………...
WIRING DIAGRAM / SEALING COUNTER-MOUNTED UNITS ………………………………………….
REVEAL® SLIDE-IN DRY (AMBIENT) SELF-SERVICE MODEL APPLICABILITY & DIMENSIONS..
INSTALLATION: TOE-KICK & REAR PANEL REMOVAL / REMOVING CASE FROM PALLET …...
INSTALLATION, CONT’D: PREPARE CASE FOR COUNTER / REAR PANELS / MAGNETS /
HANDLES ………………………………………………………………………………………….…...
INSTALLATION, CONT’D: BUBBLE-WRAPPED GLASS (FOR SHELVING) ………………………….
INSTALLATION, CONT’D: SHELVING ASSEMBLY COMPONENTS ..…………………………………
INSTALLATION, CONT’D: APPLY SEALANT / SLIDE IN (OR DROP-IN) COUNTER / ENERGIZE
CASE …..………………………………………………………………………………………………...
INSTALLATION, CONT’D: OPTIONAL ACRYLIC SECURITY COVER ………………………………...
CASE DESIGN: FRONT VIEW OF SLIDE-IN, DRY (AMBIENT) SELF-SERVICE
MERCHANDISERS ..…………………………………………………………………………………..
CASE DESIGN, CONT’D: REAR VIEW OF SLIDE-IN, DRY (AMBIENT) SELF-SERVICE
MERCHANDISERS …………………………………………………………………………………….
CASE DESIGN, CONT’D: POWER CORD & PLUG / LED LIGHT SWITCH LOCATIONS / LED
LIGHTS ...………………………………………………………………………………………………..
CASE DESIGN, CONT’D: REAR SLIDING DOORS VS. REAR PANEL / DOOR OPERATION ……..
CLEANING SCHEDULE (TO BE PERFORMED BY STORE PERSONNEL) ..…....…...…………...….
TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) ……………………………..
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) …........
SERIAL LABEL INFORMATION & LOCATION ..…………………………….……...…....……………..…
TECHNICAL SERVICE CONTACT INFORMATION & WARRANTY INFORMATION ...…...…...….....
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3
OVERVIEW / COMPLIANCE / LAMP REPLACEMENT PRECAUTIONS / ELECTRICAL HAZARD WARNING
WARNING
Risk of electric shock. Disconnect power before servicing unit.
CAUTION! More than one source of electrical supply is
employed with units that have separate circuits.
Disconnect ALL ELECTRICAL SOURCES before servicing.
WARNING
ELECTRICAL
HAZARD
OVERVIEW
• Cases should be installed and operated according
to this operating manual’s instructions to insure
proper performance.
• Improper use will void warranty.
COMPLIANCE
• Performance issues when in violation of applicable
NEC, federal, state and local electrical codes are
not covered by warranty.
LAMP REPLACEMENT PRECAUTIONS
• Following lamp replacement guidelines can prevent
damage to unit.
• Please read carefully!
ELECTRICAL HAZARD WARNING
• Please read the electrical hazard warning in this
document carefully as it can prevent injury or death.
• Please read carefully!
REFRIGERANT DISCLOSURE STATEMENT
• This equipment is prohibited from use in California with
any refrigerants on the “List of Prohibited Substances” for
that specific end-use, in accordance with California Code
of Regulations, title 17, section 95374.
• This disclosure statement has been reviewed and
approved by Structural Concepts and Structural
Concepts attests, under penalty of perjury, that these
statements are true and accurate.
COMPLIANCE
This equipment MUST be installed in compliance with
all applicable NEC, federal, state and local
electrical codes.
ATTENTION
CONTRACTORS
CAUTION! LAMP REPLACEMENT PRECAUTIONS
LED lamps reflect specific size, shape and overall design.
Any replacements must meet factory specifications.
CAUTION
WARNING: This product can expose you to chemicals, including
Urethane (Ethyl Carbamate), which are known to the state of
California to cause cancer and birth defects or other reproductive
harm. For more information go to P65Warnings.ca.gov.

4
WIRING DIAGRAM / SEALING COUNTER-MOUNTED UNITS
WIRING DIAGRAM
• Each case has its own wiring diagram folded and in a
packet.
• Wiring diagram placement may vary (near ballast box,
field wiring box, raceway cover, or other related
location).
SEALING COUNTER-MOUNTED UNITS
• Proper sealing of base support to counter prevents
accumulation of dust, residue and liquids as well as
insect harborage.
• For sanitation purposes, counter-mounted units must
be sealed to counter with silicone that meets or
exceeds food grade NSF/ANSI Standard 51.
• Prior to proceeding, thoroughly clean both counter and
underside of base support to assure a secure seal.
SEAL COUNTER-MOUNTED UNITS TO COUNTER
• To assure a secure seal, thoroughly clean both
counter and underside of base support prior to
proceeding.
• Apply a thin, UNINTERRUPTED bead of silicone to
underside of base support before placing into
position on counter.
• Silicone must meet or exceed food grade NSF/ANSI
Standard 51.
Base Support Underside
WIRING DIAGRAM FORMAT & LOCATION
• Each case has its own wiring diagram folded and in
its own packet.
• Wiring diagram placement may vary; it may be placed
near field wiring box, raceway, or other related
location.

5
REVEAL® SLIDE-IN DRY (AMBIENT) SELF-SERVICE MODEL APPLICABILITY & DIMENSIONS
Model Upper Display
Height Overall Height Case Depth x Length
NE3613DSSV 13 5/8”UDH 32 7/8”OH 33”D x 35 3/4”L
NE3620DSSV 20 3/8”UDH 39 5/8”OH 33”D x 35 3/4”L
NE3627DSSV 27 7/8”UDH 47 1/8”OH 33”D x 35 3/4”L
NE3635DSSV 35 1/4”UDH 54 5/8”OH 33”D x 35 3/4”L
NE4813DSSV 13 5/8”UDH 32 7/8’OH 33”D x 47 3/4”L
NE4820DSSV 20 3/8”UDH 39 5/8”OH 33”D x 47 3/4”L
NE4827DSSV 27 7/8”UDH 47 1/8”OH 33”D x 47 3/4”L
NE4835DSSV 35 1/4”UDH 54 5/8”OH 33”D x 47 3/4”L
NE6013DSSV 13 5/8”UDH 32 7/8”OH 33”D x 59 3/4”L
NE6020DSSV 20 3/8”UDH 39 5/8”OH 33”D x 59 3/4”L
NE6027DSSV 27 7/8”UDH 47 1/8”OH 33”D x 59 3/4”L
NE6035DSSV 35 1/4”UDH 54 5/8”OH 33”D x 59 3/4”L
NE7213DSSV 13 5/8”UDH 32 7/8’OH 33”D x 71 3/4”L
NE7220DSSV 20 3/8”UDH 39 5/8”OH 33”D x 71 3/4”L
NE7227DSSV 27 7/8”UDH 47 1/8”OH 33”D x 71 3/4”L
NE7235DSSV 35 1/4”UDH 54 5/8”OH 33”D x 71 3/4”L

6
INSTALLATION: TOE-KICK & REAR PANEL REMOVAL / REMOVING CASE FROM PALLET
1. Remove Front Toe-Kick From Case
• To prevent damage to case, remove front
toe-kick from case before removing from
pallet.
• Place front toe-kick in secure location
while removing case from pallet.
2. Remove Lower and Upper Rear
Panels From Case
• Remove lower rear panels to prevent
damage to case during pallet removal.
• Drop-in units (vs. slide-in units) require
that you ALSO remove upper rear panel
to prevent damage to case.
• Also, drop-in units MAY require rear
magnets to be removed from rear for
case to fit into counter.
3. Disconnect Case From Pallet
• Remove screws from
shipping brackets.
Remove and discard shipping
brackets from pallet.
• Place J-bar/pry under base frame.
Raise case up from pallet; remove
rubber shipping blocks.
Toe-Kick
Pallet
Support case
while removing
from pallet.
Handles
4. Carefully Remove Case From Pallet
• Use handles to carefully slide case to edge of
pallet (see illustration at right).
• Caution! 4 people are required for this task!
• Carefully lower to floor. Slide pallet from under
case.
• Maintain support of case at all times or case
may fall.
Pallet
Shipping
Bracket
Rubber
Shipping
Block
Upper Rear
Panel
Lower Rear
Panel
Rear Magnets (Typ.)

7
INSTALLATION, CONT’D: PREPARE CASE FOR COUNTER: REAR PANELS / MAGNETS / HANDLES
Handles On Side
of Case (Typ.)
Model NE4827DSSV Slide-In
Unit (Shown) May Not Exactly
Reflect Every Feature or
Option of Your Particular Case.
Space For
Countertop
Base Support
Lower Magnets
> Slide-In Units: Side handles MAY remain on case if
space allows. Otherwise, remove them.
• See “Space For Countertop” shown in illustration
below.
• Keep handles in safe place for future possible
relocation use.
> Drop-In Units: Due to space restraints, REMOVE
SIDE HANDLES to allow case to fit into counter.
• Keep handles in safe place for possible future use.
• See illustration below.
5. Prepare Case For Counter: Rear Panels
• Rear panels must remain OFF case while it is
slid in (or dropped into) counter.
• Panels may be damaged if they remain on the
case while placed in counter.
6. Prepare Case For Counter: Magnets
> Slide-In Units: All rear magnets may remain on
case while SLIDING INTO counters.
> Drop-In Units: Due to space restraints, rear
magnets MAY NEED TO BE REMOVED from case
for case to fit into counter. Measure carefully!
> Lower set of magnets MAY BE REATTACHED to
case to allow lower rear panel to be held in place.
7. Prepare Case For Counter: Side Handles
Upper
Magnets

8
INSTALLATION, CONT’D: BUBBLE-WRAPPED GLASS (FOR SHELVING)
8. Remove Bubble-Wrapped Glass
(For Shelving) From Case
• Carefully remove bubble-wrapped glass shelving
pieces from case.
• See illustration below-left.
9. Remove Glass From Bubble-Wrap /
Carefully Place Them On Shelves
• Remove glass (for shelves) from its bubble-wrap.
• Place glass pieces on shelves.
• Caution! Glass pieces ARE NOT IDENTICAL!
Notches on the underside metal covers determine
placement in case.
• See illustration below-right and next page.
Model NE3635DSSV Slide-In
Units (Shown) May Not Exactly
Reflect Every Feature or
Option of Your Particular Case.
Right Glass
Shelving Piece
Left Glass
Shelving Piece
Bubble-Wrapped
Glass (For Shelving)

9
INSTALLATION, CONT’D: SHELVING ASSEMBLY COMPONENTS
10. Shelving Assembly Components
• Check that glass shelving is in proper position
before placing product in case
• Shelves may be adjusted vertically or entirely
removed from merchandiser.
• Metal shelving brackets ARE NOT able to be
angled. They are at a fixed 90° position.
• There are 12 components comprising each
shelf assembly:
A. Right bracket (with hooks to attach to slots in
upright)
B. LED light with magnets
C. Front shelf support rail (LED light attaches to its
inner cavity via magnets)
D. Cover (rests atop front shelf support rail)
E. Left bracket (hooks to attach to slots in upright)
F. Nylon thumbscrews (4 per shelf) secure shelving
during shipment. Note: Remove (using pliers, if
necessary) and discard thumbscrews after case
is installed so shelves can be disassembled (to
clean or service).
G. Rear shelf support rail
H. Left and right glass shelf/cover assemblies (glass
is affixed to covers with 2-sided tape from factory).
Caution! Glass pieces ARE NOT IDENTICAL!
Notches on underside metal covers determine
placement in case.
I. Nylon retainer clips (2 per shelf) secure brackets
during shipment. Note: To adjust or remove
shelves, you must remove retainers; pliers may be
required to accomplish this task.
Glass Shelving
Glass Shelving
E
A
B
C
D
G
From Factory: Transparent
2-Sided Tape Holds
Glass To Top Of Rear
Shelf Support Rail
H
Right Glass
Shelving Piece
Left Glass
Shelving Piece
Nylon Retainer
Clip (Typ.)
I
F

10
INSTALLATION, CONT’D: APPLY SEALANT / SLIDE IN (OR DROP-IN) COUNTER / ENERGIZE CASE
11. Apply Silicone Sealant To Underside of
Base Support / Place Case On/Into Counter
• To assure a secure seal, thoroughly clean both
counter and underside of base support prior to
proceeding.
• Silicone must meet or exceed food grade NSF/
ANSI Standard 51. See sample illustration at
top-right.
• Apply a thin, UNINTERRUPTED bead of silicone
sealant to underside of base support before
placing unit into position on counter.
• Carefully slide case (or drop case) into counter.
12. Plug Case In / Case Will Energize
• Power cord with plug is factory-supplied.
• Plug case into customer-supplied electrical outlet.
Case will energize.
• Turn on LED light switch at rear-right upright.
• See illustration below.
13. Slide-In Units: Reattach Upper and Lower
Model NE4827DSSV Slide-In
Units (Shown) May Not Exactly
Reflect Every Feature or
Option of Your Particular Case.
Sample NSF/Ansi
Standard 51 Sealant
Lower Rear
Panel
Upper Rear
Panel
Power Cord And Plug
LED Light
Switch
Rear Panels
• Rear panels are held in place by magnets.
• Lower rear panel has a slot for power cord.
• See illustration below.
14. Drop-In Units: Reattach Lower Rear Panel
• Lower rear panel may be attached to case after it
has been dropped in countertop.
• If lower magnets have been removed from case
(for drop-in), you must REATTACH them in same
position for lower attachment to be held in place.
• Do not return upper rear panel to case.

11
INSTALLATION, CONT’D: OPTIONAL ACRYLIC SECURITY COVER
15. Optional Acrylic Security Cover
Note: Illustrations reflects Model NR4835RSS; it
may not reflect every feature or option of your case.
A. View of optional acrylic security cover with holes
for grasping (for removing and replacing),
enlarged lock/key and lower protrusion.
B. Acrylic security cover rests against upper
security cover stop.
C. Acrylic security cover’s lower protrusions are to
rest in lower bracket slots (one in each bracket).
D. Upper acrylic security cover must rest against
upper security cover stop. Lock at both ends of
cover with locking mechanism.
> Important! After locking in place, store keys in safe
yet accessible place.
> If removing acrylic security cover, store in safe
location away from foot traffic or work areas that could
lead to scratching or marring of surfaces.
> See CLEANING SCHEDULE (TO BE PERFORMED
BY STORE PERSONNEL) for cleaning information.
Security Cover
Lock/Key
Acrylic
Security
Cover
Upper
Security
Cover Stop
Lower Bracket
For Acrylic
Security Cover
(Angled View)
A
C
Acrylic Security Cover
Lower Protrusion
D
Enlarged View of
Security Cover
Lock/Key
Upper
Security
Cover
Stop
Security
Cover
Lock/Key
B

12
CASE DESIGN: FRONT VIEW OF SLIDE-IN, DRY (AMBIENT) SELF-SERVICE MERCHANDISERS
1. Front View Of Slide-In, Dry (Ambient) Self-Service Merchandisers
• Model NE4827DSSV is illustrated below.
• See next page for rear view.
Model NE4827DSSV Slide-In Unit (Shown)
May Not Exactly Reflect Every Feature or
Option of Your Particular Case.
Deck Pans
Shelving
Right Glass
End Panel
Left Glass
End Panel
Handles For Pushing
or Pulling Unit Into
Position
Rear Sliding
Doors

13
CASE DESIGN, CONT’D: REAR VIEW OF SLIDE-IN, SELF-SERVICE UNITS
2. Rear View Of Slide-In, Self-Service Units
• Slide-in unit with rear sliding doors is illustrated below.
• Certain models may have rear panels.
• Handles (at both ends of case) are for pushing/pulling into position.
• See previous page for front view of merchandiser.
Rear Sliding (And
Removable) Doors
Glass
Shelving
End Glass
Model NE4827DSSV Is Shown.
It May Not Exactly Reflect Every
Feature or Option
Of Your Particular Case.
Magnets For
Rear Panel
(Typ.)
Rear Panel
Magnet For
Rear Toe-Kick
(Typ.)
Rear Toe-Kick
Power Cord
And Plug
Field Access
Box
Electrical
Box
Handles Are For
Pushing or
Pulling Unit Into
Position.

14
CASE DESIGN, CONT’D: POWER CORD & PLUG / LED LIGHT SWITCH LOCATIONS / LED LIGHTS
3. Power Cord and Plug
• Power cord and plug (for LED lights) is at case
rear (shown below).
• Caution! You must plugged in an approved outlet!
4. LED Light Switch Locations
• Cases with rear sliding doors have light switch in
column cover (for easy access at case rear).
• Cases with solid back rear plenums have light
switch in header.
• See illustrations below.
5. LED Lights
• LED lights are located at both header and
shelving of case (as shown below).
• Check that ALL of the light plugs are properly
connected to the LED light.
• Plug must be inserted ALL THE WAY into the
LED light orifice (with no gap) to work properly.
• See TROUBLESHOOTING section in manual
if LED lights malfunction.
LED Lights In
Shelving And
Header
Model NE4827DSSV
Shown With Rear Sliding
Doors Removed For
Illustrative Purposes Only.
LED Light
Switch Rear Sliding
Doors
Power Cord
And Plug
LED Light
Plug
Model NE4827DSSV Slide-In Unit (Shown)
May Not Exactly Reflect Every Feature or
Option of Your Particular Case.

15
CASE DESIGN, CONT’D: REAR SLIDING DOORS VS. REAR PANEL / DOOR OPERATION
6. Rear Sliding Doors vs. Rear Panel
• Self-service cases may have either rear panel or rear sliding (and removable) doors.
• Unit with rear sliding doors is shown below.
• To remove rear sliding doors, move doors toward center of case.
• Individually lift each door up toward the top of the case; pivot the bottom of the door out.
• Return doors to case in reverse order they were removed.
Model NE4827DSSV (Shown) May
Not Exactly Reflect Every Feature or
Option of Your Particular Case.
Power Cord
And Plug
Rear Sliding
Doors

16
CLEANING SCHEDULE (TO BE PERFORMED BY STORE PERSONNEL)
FREQUENCY INSTRUCTIONS
Daily Glass Surfaces: Clean side glass and shelves with household or commercial glass
cleaner.
Daily Acrylic Surfaces (Sneeze Guard/Optional Acrylic Security Cover):
• Clean: Use soft, clean cloth dipped in solution of warm water and small amount of
mild, liquid soap. Apply light pressure while wiping away all smudges and residue.
• Rinse: Use pure water in spray bottle to rinse.
• Dry: Use soft, clean cloth (rather than abrasive paper towel).
• Avoid: Never use window or household cleaners such as Windex®, Formula 409®,
or fantastik®. Never use scouring compounds or solvents such as acetone, gasoline,
alcohol, 111 trichloroethylene, WD-40® or lacquer thinner.
• Polishing: Buff with light coat of automobile paste wax or plastic cleaner/polish.
• Scratches: Use high quality buffing compound. Carefully follow instructions.
Daily Rear Sliding Door Glass: Clean with household or commercial glass cleaner. Clean out
rear door track with moist cloth.
Daily End Panels, Front Panel, Toe-Kick, etc.: Wipe off all surfaces with warm water and
mild soap solution and non-abrasive cloth.
Daily Decks: Wipe off decks with moist cloth dipped in mild soap and water solution.
Daily Stainless Steel Surfaces:
• Wash with a solution of hand dishwashing liquid detergent and water, or a solution of
baking soda and water. Rinse and polish dry with paper towel or soft cloth.
• Never use scouring powders or steel wool as they will scratch stainless steel.
• Brighten by polishing with a cloth dipped in vinegar or in ammonia; sprinkle baking
soda on sponge and rub gently; rinse. Polish dry with paper towel.
• Remove streaks or heat stains from stainless steel by rubbing with club soda.
Quarterly Under Case Cleaning:
• Lower rear panel is held in place with magnets and is removable without tools.
• Remove lower rear panel by lifting up and off case.
• Use vacuum with brush to remove all dust, dirt, food particles or residue at underside
of case.
• Replace lower rear panel when cleaning process is complete.

17
TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)
CONDITION TROUBLESHOOTING
Case Lights
Not Working
Check that light switch is in the ON position.
• See CASE DESIGN, CONT’D: POWER CORD & PLUG / LED LIGHT SWITCH
LOCATIONS / LED LIGHTS section in manual for switch location (regardless of case
design).
If case is not hard-wired, check that power cord is properly connected to wall outlet.
Check that ALL of the light plugs are properly connected to the LED light.
• Plug must be inserted ALL THE WAY into the LED light orifice (with no gap).
• See illustrations below-left.
Power may not be reaching the case.
• Contact store management to have trained service provider perform troubleshooting.
• Troubleshooting to be performed by trained service providers only is on next page.
If case light still do not come on, it may need to be replaced.
• Contact Structural Concepts’ Technical Service Department for replacement light
(see TECHNICAL SERVICE section of this manual for contact information).
• To replace, disconnect plug from existing LED light. Disconnect LED light from its
brackets. Replace with new LED light. Insert plug ALL THE WAY into LED light orifice.
No Gap
Gap
LED Light
Plug

18
CONDITION TROUBLESHOOTING
Case Lights Are
Not Working
See TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)
section in manual (previous sheet) for most common troubleshooting solutions.
Check power.
• If power is not supplied to the case, facility may have faulty power distribution.
• If power is supplied to the case but lights are not energized, case’s power supply
may be faulty.
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY)

19
SERIAL LABEL LOCATION & INFO LISTED / TECH INFO & SERVICE - AMBIENT/HEATED CASES ONLY
--- Sample Serial Label For Ambient/Heated Cases ---
MODEL NRS3648RXV-SAMPLE
SERIAL NO. 12345X30DZ098765
WARNING: This product can expose you to chemicals, including
Urethane (Ethyl Carbamate), which are known to the state of
California to cause cancer and birth defects or other reproductive
harm. For more information go to P65Warnings.ca.gov.
888 E. Porter Rd - Muskegon, MI 49441
Reveal
3048256
Conforms to UL Std. 65
CERTIFIED TO CAN/CSA
STD C22.2 NO 120
120 VOLTS 60HZ
FOR PARTS OR SERVICE CALL
STRUCTURAL CONCEPTS
AT 1-800-433-9489
SINGLE PHASE 1.84 AMPS
Serial Label Location & Information Listed /
Technical Information & Service
• Serial labels are affixed at a wide range of places
(on the header, at case rear, behind panels or
toe-kicks, on electrical boxes, etc.).
• Serial labels contain electrical information as well
as regulatory standards to which the case
conforms.
• Sample serial label shown below.
• For additional technical information and service, see
the TECHNICAL SERVICE page in this manual for
instructions on contacting Structural Concepts’
Technical Service Department.
Harmony
Fusion
Impulse
Addenda
Blend
Grocerant
Oasis
Sample QR Code

STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY
20
TECH SERVICE/WARRANTY CONTACT INFO:
1 (800) 433-9490 / EXTENSION 1
DAYS/HOURS AVAILABLE:
MONDAY - FRIDAY (CLOSED HOLIDAYS)
8:00 a.m. TO 5:00 p.m. EST
YOU MUST HAVE THE FOLLOWING INFO AVAILABLE
BEFORE CONTACTING STRUCTURAL CONCEPTS:
SERIAL NO. / MODEL NO. / STORE NO. / STORE
ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS,
DAMAGE, STORE’S AMBIENT CONDITIONS, ETC.)
To Access The Limited Warranty To Your
Case, Follow These Instructions:
> If Viewing This Document on Smart Phone,
Tablet or Computer, Select/Click On The QR
Code at Right.
> If Viewing This Document In Print (Hard
Copy), Scan The QR Code at Right With Your
Smart Phone or Tablet.
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