Rheem 60 Gallon User manual

AP13311-2 (10/06)
FOR YOUR SAFETY!
—Do not store or use gasoline or other
flammable vapours or liquids or other
combustible materials in the vicinity of this or
any other appliance. To do so may result in an
explosion or fire.
—WHAT TO DO IF YOU SMELL GAS
●Do not try to light any appliance.
● Do not touch any electrical switch; do not
use any phone in your building.
● Immediately call your gas supplier from a
neighbour’s phone. Follow the gas
supplier’s instructions.
● If you cannot reach your gas supplier, call
the fire department.
● Do not return to your home until authorized
by the gas supplier or fire department.
— Improper installation, adjustment, alteration,
service or maintenance can cause property
damage, personal injury, or death. Refer to
this manual. Installation and service must be
performed by a qualified installer, service
agency or the gas supplier.
!
WARNING: If the information in these instructions is not followed exactly,
a fire or explosion may result causing property damage, personal injury or death.
!
The purpose of this manual is twofold: one, to provide the installer with the basic directions and
recommendations for the proper installation and adjustment of the water heater; and two, for the
owner–operator, to explain the features, operation, safety precautions, maintenance and troubleshooting
of the water heater. This manual also includes a parts list.
It is imperative that all persons who are expected to install, operate or adjust this water heater read the
instructions carefully so they may understand how to perform these operations. If you do not understand
these instructions or any terms within it, seek professional advice.
Any questions regarding the operation, maintenance, service or warranty of this water heater should be
directed to the seller from whom it was purchased. If additional information is required, refer to the
section on “If you need service.”
Do not destroy this manual. Please read carefully and keep in a safe place for future reference.
Recognize this symbol as an indication of Important Safety Information!
!
Residential 30, 40, 50, and 60 Gallon
Use & Care Manual
With Installation Instructions for the Installer
Water Heaters
Residential Gas
CERTIFIED
R
Warning: This water heater is not
suitable for use in manufactured (mobile) homes!
!

Safety Information
Safety Precautions . . . . . . . 3–6
LP Gas Models . . . . . . . . . . . 5
Installation Instructions
Location . . . . . . . . . . . . . . . . . 7
Water Supply Connections . . 9
Gas Supply . . . . . . . . . . . . . . 11
Pipe Insulation . . . . . . . . . . . 13
Heat Traps . . . . . . . . . . . . . . . 13
Installation Checklist . . . . . . 14
Potable/Space Heating . . . . 15
Operating Instructions
Lighting Instructions . . . . . . 16
Water Temperature . . . . . 17, 18
Care and Cleaning
Draining . . . . . . . . . . . . . . . . 19
Maintenance. . . . . . . . . . . . . 19
Burner Inspection . . . . . . . . 20
Extended Shut-Down. . . . . . 20
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . 21, 22
Customer Service
Parts List . . . . . . . . . . . . . . . 23
If You Need Service . . . . . . . 24
Inside you will find many helpful hints on how to use and
maintain your water heater properly. A little preventive care on
your part can save you time and money over the life of your
water heater.
You’ll find many answers to common problems in the
Troubleshooting Guide. If you review the chart of
Troubleshooting Tips first, you may not need to call for service.
READ THIS MANUAL
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the appliance.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under
the warranty.
2
Your safety and the safety of others are very important. There
are many important safety messages in this manual and on
your appliance. Always read and obey all safety messages.
This is the safety alert symbol. Recognize this symbol
as an indication of Important Safety Information!
This symbol alerts you to potential hazards that can
kill or hurt you and others.
All safety messages will follow the safety alert symbol and
either the word “DANGER”, “WARNING”, “CAUTION” or
“NOTICE”.
These words mean:
DANGER An imminently hazardous situation
that will result in death or serious
injury.
WARNING A potentially hazardous situation that
could result in death or serious injury
and/or damage to property.
CAUTION A potentially hazardous situation that
may result in minor or moderate
injury.
Notice: Attention is called to observe a
specified procedure or maintain
a specific condition.
!
!
!
!
READ THE SAFETY INFORMATION

Be sure to read and understand the entire Use and Care Manual before attempting to install or operate
this water heater. It may save you time and money. Pay particular attention to the Safety Instructions.
Failure to follow these warnings could result in serious bodily injury or death. Should you have
problems understanding the instructions in this manual, or have any questions, STOP, and get help
from a qualified service technician, or the local gas utility.
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
3
Failure to install the draft hood and properly vent the water heater to the outdoors as
outlined in the Venting Section of the Installation Instructions in this manual can result in
unsafe operation of the water heater. To avoid the risk of fire, explosion, or asphyxiation
from carbon monoxide, never operate this water heater unless it is properly vented and
has an adequate air supply for proper operation. Be sure to inspect the vent system for
proper installation at initial start-up; and at least annually thereafter. Refer to the Care
and Cleaning section of this manual for more information regarding vent system
inspection.
DANGER!
INSTALL THE DRAFT HOOD AND PROPERLY VENT THE
WATER HEATER…
!
Gasoline, as well as other flammable materials and liquids (adhesives, solvents, paint
thinners etc.), and the vapours they produce are extremely dangerous. DO NOT handle,
use or store gasoline or other flammable or combustible materials anywhere near or in the
vicinity of a water heater or any other appliance. Be sure to read and follow warning label
pictured below and other labels on the water heater, as well as the warnings printed in
this manual. Failure to do so can result in property damage, bodily injury or death.
WARNING!
!

Time/Temperature Relationship in Scalds
Water Temperature Time To Produce a Serious Burn
120°F (49°C) More than 5 minutes
125°F (52°C) 11/2to 2 minutes
130°F (54°C) About 30 seconds
135°F (57°C) About 10 seconds
140°F (60°C) Less than 5 seconds
145°F (63°C) Less than 3 seconds
150°F (66°C) About 11/2seconds
155°F (68°C) About 1 second
Table courtesy of Shriners Burn Institute
The chart shown above may be used as a guide
in determining the proper water temperature for your
home.
DANGER: Households with small children, disabled,
or elderly persons may require a 120°F (49°C) or lower
gas control (thermostat) setting to prevent contact with
“HOT” water.
Maximum water temperatures occur just after the
burner has shut off. To find water temperature being
delivered, turn on a hot water faucet and place a
thermometer in the water stream and read the
thermometer.(See page 17 and 18 for more details.)
The temperature of the water in the heater can be
regulated by setting the temperature dial on the front
of the gas control (thermostat). To comply with
safety regulations the gas control (thermostat) was
set at its lowest setting
before the water heater
was shipped from the
factory.
The illustration at the left
details the approximate
water temperature
for each mark on the Gas
Control (Thermostat)
Temperature Dial.
DANGER: Hotter water increases the potential for
Hot Water SCALDS.
!
DANGER
!
HOT
Water temperature over 125°F can
cause severe burns instantly or
death from scalds.
Children, disabled and elderly are
at highest risk of being scalded.
See instruction manual before
setting temperature at water
heater.
Feel water before bathing or
showering.
Temperature limiting valves are
available, see manual.
BURN
DANGER!
WATER TEMPERATURE SETTING
!
Safety and energy conservation are factors to be considered when selecting the water
temperature setting of a water heater’s gas control. Water temperatures above 125°F (52°C)
can cause severe burns or death from scalding. Be sure to read and follow the warnings
outlined on the label pictured below. This label is also located on the water heater.
Notice: Mixing valves are available for reducing point of
use water temperature by mixing hot and cold water in
branch water lines. Contact a licensed plumber or the
local plumbing authority for further information.
WARNING
READ ALL INSTRUCTIONS
BEFORE LIGHTING
W
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H
O
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T
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R
130°F
(54°C)
120°F
(49°C)
140°F
(60°C)
150°F
(66°C)
160°F
(71°C)
110°F
(43°C)
100°F
(38°C)
90°F
(32°C)
80°F
(27°C)
70°F
(21°C)
60°F
(16°C)
4
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
!
Temperatures are approximate

5
LP and Natural gas have an odorant added to aid in detecting a gas leak. Some people
may not physically be able to smell or recognize this odorant. If you are unsure or
unfamiliar with the smell of LP or natural gas, ask the gas supplier. Other conditions, such
as “odorant fade”, which causes the odorant to diminish in intensity, can also hide or
camouflage a gas leak.
DANGER!
LIQUEFIED PETROLEUM (LP PROPANE)
AND NATURAL GAS MODELS
!
●Water heaters utilizing LP gas are
different from natural gas models. A
natural gas water heater will not function
safely on LP gas and vice versa.
●No attempt should ever be made to
convert the water heater from natural
gas to LP gas. To avoid possible
equipment damage, personal injury or
fire, do not connect the water heater to a
fuel type not in accordance with the unit
data plate. LP for LP units. Natural gas
for natural gas units. These units are not
certified for any other fuel type.
●LP appliances should not be installed
below grade (for example, in a basement)
if such installation is prohibited by
federal, state and/or local laws, rules,
regulations or customs.
●LP gas must be used with great caution.
It is heavier than air and will collect first
in lower areas making it hard to detect at
nose level.
●Before attempting to light the water
heater, make sure to look and smell for
gas leaks. Use a soapy solution to check
all gas fittings and connections. Bubbling
at a connection indicates a leak that must
be corrected. When smelling to detect a
gas leak, be sure to sniff near the floor
also.
●Gas detectors are recommended in LP &
natural gas applications and their
installation should be in accordance with
the detector manufacturer’s
recommendations and/or local laws,
rules, regulations or customs.
●It is recommended that more than one
method, such as soapy solution, gas
detectors, etc., be used to detect leaks in
gas applications.
DANGER: If a gas leak is present or
suspected:
●Do not attempt to find the cause yourself.
●Do not try to light any appliance.
●Do not touch any electrical switch.
●Do not use any phone in your building.
●Leave the house immediately and make
sure your family and pets leave also.
●Leave the doors open for ventilation and
contact the gas supplier, a qualified
service agency or the fire department.
●Stay away from the house (or building)
until the service call has been made, the
leak is corrected and a qualified agency
has determined the area to be safe.
!

6
Have the installer show you the location of the gas shut-off valve and how to shut it off if
necessary. Turn off the manual shut-off valve if the water heater has been subjected to
overheating, fire, flood, physical damage or if the gas supply fails to shut off.
●Read this manual entirely before installing
or operating the water heater.
●Use this appliance only for its intended
purpose as described in this Use and Care
Manual.
●Be sure your appliance is properly installed
in accordance with local codes and the
provided installation instructions.
●Do not attempt to repair or replace any part
of your water heater unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
SAFETY PRECAUTIONS
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of
fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of
life.
!
READ AND FOLLOW THIS SAFETY INFORMATION
CAREFULLY.
SAVE THESE INSTRUCTIONS

Installing the water heater.
This water heater must be installed in accordance with these instructions, local codes, utility company
requirements, and/or in the absence of local codes, use the latest edition of CAN/CSA B149 - Natural
Gas and Propane Installation Code. A copy can be purchased from the Canadian Standards
Association, 5060 Spectrum Way, Mississauga, Ontario L4W 5N6.
Location
The water heater should not be located
in an area where leakage from the tank
or connections will result in damage to
the area adjacent to the heater or to
lower floors of the structure.
When such areas cannot be avoided it is
recommended that a suitable catch pan,
adequately drained, must be installed
under the water heater.
The pan must not restrict air flow to the
combustion air inlet openings
(perforation openings) located around
the lower perimeter of the water heater.
Catch pan kits are available from the store
where the water heater was purchased, or
any water heater distributor.
When installed in a closet, DO NOT
block or obstruct any of the combustion
air inlet openings located around the
perimeter of the water heater. A
minimum of 1” (2.5 cm) is required
between these combustion air inlet
openings and any obstruction.
Make certain the floor underneath the
water heater is strong enough to
sufficiently support the weight of the
water heater once it is filled with water.
A gas fired water heater or any other
appliance should not be installed
in a space where liquids which give off
flammable vapours are to be used or
stored. Such liquids include gasoline, LP
gas (butane or propane), paint or
adhesives and their thinners, solvents or
removers.
Because of natural air movement in a
room or other enclosed space, flammable
vapours can be carried some distance from
where liquids which give off flammable
vapours are to be used or stored. The open
flame of the water heater’s pilot or main
burner can ignite these vapours and create
a shut down condition of the water
heater which will not allow the water
heater to ignite until examined by a
Qualified Service Technician.
The water heater must be located so it is
not subject to physical damage, for example,
by moving vehicles, area flooding, etc.
If local codes require the use of a stand kit
to raise the water heater 18” (46 cm)
above the floor, please contact the store
where the water heater was purchased, or
any water heater distributor. These kits
must comply with local codes.
●The water heater should be installed as
close as practical to the gas vent or
chimney.
●Long hot water lines should be insulated
to conserve water and energy.
●The water heater and water lines should
be protected from exposure
to freezing temperatures.
●Do not install the water heater in
bathrooms, bedrooms, any occupied
rooms normally kept closed, or in
unprotected outdoor areas.
●Minimum clearance from combustible
construction:
If the clearances stated on the
Instruction/Warning Label, located on
the front of the heater differ, install the
water heater according to the clearances
stated on the label.
●If the water heater is installed in an
alcove or closet, the entire floor must
be covered by a wood or metal panel.
A minimum of 24” (61 cm) clearance
from the front and top should be
available for adequate inspection and
servicing.
●The water heater may be installed on
combustible floors, but not directly on
carpeting. If the water heater must be in-
stalled on carpeting, place a metal or
wood panel beneath the water heater, ex-
tending beyond its full width and depth
at least 3” (7.6 cm) in all directions.
Combustion Air Inlet
Openings
The auxiliary catch pan
installation MUST conform
to local codes.
Max.
2”
(5cm)
Diameter of
water heater
plus 2” (5 cm)
min.
WARNING: Combustible
construction refers to
adjacent walls and ceilings
and should not be confused
with combustible or
flammable products and
materials. Combustible
and/or flammable products
and materials should never
be stored in the vicinity of
this or any gas appliance.
!
Combustion Air Inlet
Openings
Location Front Sides Rear Top
Alcove 3”
(7.6 cm)
0”
(0 cm)
0”
(0 cm)
12”
(30.5 cm)
Closet 3”
(7.6 cm)
1”
(2.5 cm)
0”
(0 cm)
12”
(30.5 cm)
Rear
Sides
Front Open
Sides
Front Enclosed
Top View Closet
Top View Alcove
Rear
7

8
Installing the water heater.
Combustion and Ventilation Air
Proper operation of the water heater
requires air for combustion and
ventilation. Provisions for combustion
and ventilation air must comply with
referenced codes and standards.
When installed in a closet, DO NOT block
or obstruct any of the combustion air inlet
openings located around the perimeter of
the water heater. A minimum of 1” (2.5 cm)
is required between these combustion air
inlet openings and any obstruction.
NOTICE: If the water heater is installed in
an unconfined space within a building of
conventional frame, masonry or metal
construction, infiltration air is normally
adequate for proper combustion and
ventilation. If the water heater is installed in
a confined space, provisions for combustion
and ventilation air must be made.
A confined space is one having a volume
of less than 50 cubic feet (1.4 cubic
meters) per, 1000 Btuh of the aggregate
input of all appliances within that space.
The air must be supplied through two
permanent openings of equal area. One
is to be located within 12” (30.5 cm)
above the floor and the other is to be
located within 12” (30.5 cm) from the
ceiling.
The minimum net free area of each opening
must not be less than one square inch (6.5
sq cm) per 1000 Btuh of the total input
rating of all the appliances in the
enclosure, if each opening communicates
with other unconfined areas inside the
building.
Buildings of unusually tight construction
shall have the combustion and ventilation
air supplied from outdoors, or a freely
ventilated attic or crawl space.
If air is supplied from outdoors, directly or
through vertical ducts, there must be two
openings located as specified above and
each must have a minimum net free area
of not less than one square inch (6.5 sq
cm) per 4000 Btuh of the total input rating
of all the appliances in the enclosure.
If horizontal ducts are used to
communicate with the outdoors, each
opening must have a minimum net free
area of not less than one square inch (6.5
sq cm) per 2000 Btuh of the total input
rating of all the appliances in the
enclosure. If ducts are used, the minimum
dimensions of rectangular air ducts shall
not be less than 3” (7.6 cm).
NOTICE: If the duct openings which supply
combustion and ventilation air are to be
covered with a protective screen or grill, the
net free area (openings in the material) of
the covering material must be used in
determining the size of the openings.
Protective screening for the openings MUST
NOT be smaller than 1/4” (0.64 cm) mesh to
prevent clogging by lint or other debris.
Corrosive Atmospheres
The air in beauty shops, dry cleaning
establishments, photo processing labs,
and storage areas for liquid and powdered
bleaches or swimming pool chemicals
often contain such halogenated
hydrocarbons.
An air supply containing halogenated
hydrocarbons may be safe to breathe,
but when it passes through a gas flame
corrosive elements are released that
will shorten the life of any gas burning
appliance.
Propellants from common spray cans or
gas leaks from A/C and refrigeration
equipment are highly corrosive after
passing through a flame.
The water heater warranty is voided when
failure of the heater is due to operation in
a corrosive atmosphere.
NOTICE: The water heater
should not be installed near
an air supply containing
halogenated hydrocarbons.
Inspect Shipment
Inspect the water heater for possible damage. Check the markings on the rating plate of
the water heater to be certain the type of gas supplied corresponds to the water heater
requirements.

9
Thermal Expansion
Determine if a check valve exists in the inlet water line. Check with your local water utility
company. It may have been installed in the cold water line as a separate back flow preventer, or
it may be part of a pressure reducing valve, water meter or water softener. A check valve located
in the cold water inlet line can cause what is referred to as a “closed water system”. A cold water
inlet line with no check valve or back flow prevention device is referred to as an “open” water
system.
As water is heated, it expands in volume and creates an increase in the pressure within the water
system. This action is referred to as “thermal expansion”. In an “open” water system, expanding
water which exceeds the capacity of the water heater flows back into the city main where the
pressure is easily dissipated.
A“closed water system”, however, prevents the expanding water from flowing back into the
main supply line, and the result of “thermal expansion” can create a rapid and dangerous
pressure increase in the water heater and system piping. This rapid pressure increase can quickly
reach the safety setting of the relief valve, causing it to operate during each heating cycle.
Thermal expansion, and the resulting rapid, and repeated expansion and contraction of
components in the water heater and piping system can cause premature failure of the relief valve,
and possibly the heater itself. Replacing the relief valve will not correct the problem!
The suggested method of controlling thermal expansion is to install an expansion tank in the cold
water line between the water heater and the check valve (see illustration below). The expansion
tank is designed with an air cushion built in that compresses as the system pressure increases,
thereby relieving the over pressure condition and eliminating the repeated operation of the relief
valve. Other methods of controlling thermal expansion are also available. Contact your installing
contractor, water supplier or plumbing inspector for additional information regarding this subject.
Typical Installation
COLD
HOT
Heat trap
6” (15 cm) minimum
Heat trap
6” (15 cm) minimum
Union
Hot water outlet to
fixtures
Temperature and
pressure relief valve
Relief valve discharge
line to suitable open
drain.
To gas supply
Sediment trap
Cap
Jacket door
Auxiliary catch pan
Ground joint union
Drain
valve
Drain Pan Pipe
to suitable drain.
To cold water
supply
6” (15 cm)
Air gap
Draft hood
Pitch up 1/4”per foot
(2.1 cm per meter)
Union
Thermostatic gas valve
Anode
Vent connector to
chimney
Manual gas shut-off
Water Supply Connections
Refer to the illustration below for suggested typical installation. The installation of unions or
flexible copper connectors is recommended on the hot and cold water connections so that the
water heater may be easily disconnected for servicing if necessary. The HOT and COLD water
connections are clearly marked and are 3/4” NPT on all models. Install a shut-off valve in the cold
water line near the water heater.
IMPORTANT: Do not
apply heat to the HOT or
COLD water connections. If
sweat connections are used,
sweat tubing to adapter
before fitting adapter to the
cold water connections on
heater. Any heat applied to
the cold water supply
fittings will permanently
damage the dip tube.
Shut-off valve
Shut-off
valve
Thermal expansion
tank (if required)
Combustion Air
Inlet Openings
Water Heater Jacket
NOTICE: The
Canadian Standards
Association mandates a
manual gas shut off
valve: See CSA B149-
Installation Code for
complete instructions.
Local codes or
plumbing authority
requirements may vary
from the instructions
or diagrams provided
and take precedent
over these instructions.

10
Installing the water heater.
A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves
and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must
remain in the opening provided and marked for the purpose on the water heater. No valve of any type
should be installed between the relief valve and the tank. Local codes shall govern the installation of
relief valves.
Relief Valve
The pressure rating of the relief valve
must not exceed 150 PSI (1034 kPa), the
maximum working pressure of the water
heater as marked on the rating plate.
The Btuh rating of the relief valve must
equal or exceed the Btuh input of the
water heater as marked on its rating plate.
Position the outlet of the relief valve
above a suitable open drain to eliminate
potential water damage. Piping used
should be of a type approved for hot water
distribution.
The discharge line must be no smaller
than the outlet of the valve and must pitch
downward from the valve to allow
complete drainage (by gravity) of the
relief valve and discharge line.
The end of the discharge line should not
be threaded or concealed and should be
protected from freezing. No valve of any
type, restriction, or reducer coupling
should be installed in the discharge line.
To Fill the Water Heater
Make certain that the drain valve is
closed, then open the shut-off valve in the
cold water supply line.
Open each hot water faucet slowly to
allow the air to vent from the water
heater and piping.
A steady flow of water from the hot water
faucet(s) indicates a full water heater.
WARNING: The tank
must be full of water before
heater is turned on. The
water heater warranty does
not cover damage or failure
resulting from operation
with an empty or partially
empty tank.
!
Condensation
Condensation can form on the tank
when it is first filled with water.
Condensation might also occur with a
heavy water draw and very cold inlet
water temperatures.
Drops of water falling on the burner can
produce a sizzling or pinging sound.
This condition is not unusual, and will
disappear after the water becomes heated.
If, however, the condensation continues,
examine the piping and fittings for
possible leaks.
Additional information on this subject
may be found at www.rheem.com, under
“Library”, scroll down to the Technical
Service Bulletins 1400 Series Section and
choose Bulletin #1402.

11
WARNING: Do not attempt to convert this water heater for use with a different type of gas other than the type
shown on the rating plate. Such conversion could result in hazardous operating conditions.
!
Leak Testing
The water heater and its gas connections
must be leak tested at normal operating
pressures before it is placed in operation.
Turn on the manual gas shut-off
valve near the water heater.
Use a soapy water solution to test for
leaks at all connections and fittings.
Bubbles indicate a gas leak that must
be corrected.
The factory connections to the gas control
(thermostat) should also be leak tested
after the water heater is placed in
operation.
High Altitude
Ratings of gas appliances are based
on sea level operation and need not be
changed for installations at elevations up
to 5,999 feet (1828.5 m).
Pressure Testing the Gas Supply System
The water heater and its manual gas shut-
off valve must be disconnected from the
gas supply piping system during any
pressure testing of that system at
pressures in excess of 3/8” psi (10.5”
w.c.) (2.6 kPa) for natural gas, or 1/2 psi
(14” w.c.) (3.5 kPa) for LP gas.
The water heater must be isolated from
the gas piping system by closing the
manual gas shut-off valve during any
pressure testing of the gas supply piping
at pressures equal to or less than
3/8” psi (10.5” w.c.)(2.6 kPa) for natural
gas, or 1/2 psi (14” w.c.) (3.5 kPa) for LP
gas.
Gas Supply
The branch gas supply line to the water
heater should be clean 1/2” black steel
pipe or other approved gas piping
material.
A ground joint union or ANSI design
certified semi-rigid or flexible gas
appliance connector should be installed in
the gas line close to the water heater. The
Canadian Standards Association mandates
a manual gas shut off valve: See CSA
B149- Installation Code for complete
instructions.
Compound used on the threaded joints of
the gas piping must be of the type
resistant to the action of LP gas. Use
compound sparingly on male threads only.
A sediment trap should be installed at the
bottom of the gas line.
Do not use excessive force (over 31.5 ft
lbs.)(42.7 Nm) in tightening the pipe joint
at the gas control (thermostat) inlet,
particularly if teflon pipe compound is
used, as the valve body may be damaged.
The inlet gas pressure to the water heater
must not exceed 10.5” w.c. (2.65 kPa) for
natural gas, or 14” w.c. (3.5 kPa) for LP
gas. For purposes of input adjustment, the
minimum inlet gas pressure (with main
burner on) is shown on the water heater
rating plate. If high or low gas pressures
are present, contact your gas supplier for
correction.
WARNING: Never use
an open flame to test for
gas leaks, as property
damage, personal injury, or
death could result.
!
WARNING: Failure to
install a water heater
suitable for the altitude at
the location it is intended to
serve, can result in
improper operation of the
appliance resulting in
property damage and/or,
producing carbon monoxide
gas, which could result in
personal injury, or death.
!

12
Installing the water heater.
The water heater must be installed with the factory supplied draft hood in place.
Venting
Insulation Blankets
Vent connectors must be attached to the
draft hood outlet to connect the water
heater to the gas vent or chimney. The
vent connectors must be the same size
(diameter) as the draft hood or larger,
never smaller.
For proper venting in certain installations
a larger vent connector size may be
needed. Consult the Vent Tables in
CAN/CSA B149 Natural Gas and Propane
Installation Code.
Horizontal vent connectors must be
pitched upward to the chimney at least
1/4” per foot (2.1 cm per meter) of length.
Single wall vent connectors must be at
least 6” (15 cm) from adjacent
unprotected combustible surface. Vent
joints must be securely fastened by sheet
metal screws or other approved method.
Models supplied with a 4” draft hood
outlet should have the draft hood secured
by inserting the screw provided into the
hole behind the leg that fits into the slot
on top of the water heater. The leg on the
opposite side should be secured with the
screw provided through the hole in the leg
into the top of the heater. See Illustrations
below.
Test for spillage at the draft hood relief
opening after 5 minutes of main burner
operation. Use a flame of a match or
candle or smoke. The flame or smoke
should be pulled into the draft hood’s
relief opening(s).
Insulation blankets, available to the
general public, for external use on gas
water heaters are not necessary. The
purpose of an insulation blanket is to
reduce the standby heat loss encountered
with storage tank heaters. This water
heater meets or exceeds the CSA
standards requirements for energy
efficiency, with respect to insulation and
standby loss requirements making an
insulation blanket unnecessary.
The manufacturer’s warranty does not
cover any damage or defect caused by
installation, attachment or use of
any type of energy saving or other
unapproved devices (other than those
authorized by the manufacturer) into, onto
or in conjunction with the water heater.
The use of unauthorized energy saving
devices may shorten the life of the water
heater and may endanger life and property.
The manufacturer disclaims any
responsibility for such loss or injury
resulting from the use of such
unauthorized devices.
CAUTION: If local codes require the
application of an external insulation
blanket to this water heater, pay careful
attention to the following so as not to
restrict the proper function and
operation of the water heater:
●Do not cover the operating or warning
labels attached to the water heater or
attempt to relocate them on the exterior
of insulation blanket.
Do not apply insulation to the top of the
water heater. This will interfere with the
safe operation of the draft hood.
Do not cover the burner access door,
jacket door, gas control (thermost at)/gas
valve or pressure and temperature relief
valve.
Do not apply insulation to the bottom of
the water heater or the area where the
combustion air inlet openings are
located. This area must be unobstructed
so as not to restrict combustion air flow
to the burner.
Inspect the insulation blanket frequently
making certain it has not sagged and is
restricting the air flow to the combustion
air inlet openings (perforation holes)
located around the lower perimeter of
the water heater jacket. This could result
in an unsafe operating condition.
!
DANGER: Failure to
install the draft hood and
properly vent the water
heater to the outdoors as
outlined in the Venting
section of this manual will
result in unsafe operation of
the water heater causing
bodily injury, explosion,
fire or death. To avoid the
risk of fire, explosion, or
asphyxiation from carbon
monoxide, NEVER operate
the water heater unless it is
properly vented and has
adequate air supply for
proper operation as
outlined in the Venting
section of this manual.
!
WARNING: If local
codes require external
application of insulation
blanket kits the
manufacturer’s instructions
included with the kit must
be carefully followed.
!
First screw
placement.
Second screw
placement.

13
For increased energy efficiency, some
water heaters have been supplied with
two 24” (61 cm) sections of pipe
insulation.
Please install the insulation, according to
the illustrations above, that best meets
your requirements.
DO
❑DO check inlet gas pressure to ensure
that it is within the range specified on the
rating plate.
❑DO provide adequate air for combustion
and ventilation as discussed in the Use and
Care Manual and the National Fuel Gas
Code.
❑DO maintain proper clearances to
combustibles as specified on the rating plate.
❑DO ensure that the venting system
complies with the guidelines found in the
Use and Care Manual and Section 7 of
CAN/CSA B149 Natural Gas and
Propane Installation Code
❑DO contact a qualified service technician
if the pilot or main burner will not stay lit.
The burner chamber is designed to be sealed
utilizing a gasket and tamper resistant
screws.
DON’T
❑DON’T block or restrict Combustion Air
Inlet Openings located around the lower
portion of the water heater jacket.
❑DON’T remove the Burner Access Door
unless absolutely necessary. This should
only be done by a qualified service
technician. A new burner access door gasket
must be installed on any burner access door
that has been removed.
❑DON’T install this water heater where
standing water may occur.
❑DON’T operate the water heater if the
sight glass or burner access door grommet is
damaged or broken.
R
E
L
I
E
F
V
A
L
V
E
COLD
HOT
Typical vertical piping arrangement
R
E
L
I
E
F
V
A
L
V
E
COLD
HOT
Typical horizontal piping arrangement
During Installation of this water heater...........
Heat Trap
Hot and Cold Pipe Insulation Installation
Burner Access
Door Grommet Sight Glass
For increased energy efficiency, some
water heaters have been supplied with
factory installed 3/4” NPT heat traps in
the hot outlet line and cold water inlet
line.
These heat traps may require a minimum
of one (1) 90° 3/4” NPT elbow and may
require an additional 90° 3/4” NPT elbow
or a 3/4” coupling depending on your
installation needs. See Illustration of
nipples and heat traps on page 23.

14
Installation Checklist
A. Water Heater Location
B. Water Supply
C. Gas Supply
D. Relief Valve
E. Venting
❑Close to area of vent.
❑Indoors and protected from freezing
temperatures.
❑Proper clearance from combustible surfaces
observed and water heater not installed on
carpeted floor.
❑Sufficient fresh air supply for proper
operation of water heater.
❑Air supply free of corrosive elements and
flammable vapours.
❑Provisions made to protect area from water
damage.
❑Sufficient room to service heater.
❑Combustible materials, such as clothing,
cleaning materials, rags, etc. clear of the base
of the heater.
❑Clearances of 1” (2.5 cm) from combustion
air inlet openings observed
❑Water heater completely filled with water.
❑Air purged from water heater and piping.
❑Water connections tight and free of leaks.
❑Gas line equipped with shut-off valve, union
and sediment trap.
❑Approved pipe joint compound used.
❑Soap and water solution used to check all
connections and fittings for possible gas leak.
❑Gas Company inspected installation (if
required).
❑Temperature and Pressure Relief Valve
properly installed and discharge line run to
open drain.
❑Discharge line protected from freezing.
❑Flue baffle properly hung in top of heater’s
flue.
❑Draft hood properly installed.
❑Vent connector(s) pitched upward to
chimney (¼" per foot of length minimum)
(2.1 cm per meter) .
❑Vent connector(s) securely fastened together
with screws.
❑Single wall vent connector(s) at least 6” (15
cm) from combustible material .

Tee fitting for vertical hot
water supply lines.
Hot water
supply to
house
From HOT
outlet on
water heater
Hot water
supply to
heating
unit
Supplemental instructions for gas water heaters installed
in potable/space heating applications.
Local codes or plumbing authority requirements may vary from the instructions or diagrams provided
in this manual and take precedent over these instructions.
Tee fitting for horizontal hot
water supply lines.
From HOT
outlet on
water heater
Hot water
supply to
house
Hot water supply
to heating unit
Combination Potable and Space Heating Application
Tee fitting must be installed as shown.
This ensures that any air in the water lines
will be purged through the domestic water
faucets and showers.
DANGER: When this system
requires water for space heating at
elevated temperatures (above 125°F
[52°C.]), a mixing or tempering valve
must be installed in the hot water
supply line to the house in order to
reduce the scald hazard potential.
DANGER: Any piping or components
used in the installation of this water
heater in a combination potable and
space heating application must be
suitable for use with drinking water.
DANGER:If this water heater is
installed in an application intended to
supply domestic hot water needs and
hot water for space heating purposes,
do not connect the heater to an existing
heating unit or components of a heating
system that have previously been used
with a non drinking water system. Toxic
chemicals such as those used for boiler
treatment may be present and will
contaminate the drinking water supply
causing possible health risks. Never
introduce toxic chemicals, such as those
used for boiler treatment, into this
system.
!
!
!
COLD
HOT
Typical Piping Diagram for Combination Potable/Space Heating Installation
Spring loaded check valve in heating
unit hot water supply line and cold
water return line (not supplied with
water heater)
NOTE: This check valve is
incorporated in some heating units.
Refer to the installation instructions
supplied with specific heating unit to
determine if it is required.
See diagrams above for proper
pipe application for vertical
or horizontal supply lines
Gas line to water heater
Cold water
return line from
heating unit
Hot water
supply line
into heating unit Heating unit
Isolation valve in cold
water return line from
heating unit (not
supplied with water
heater)
Mixing or
tempering
valve (refer
to warning
above)
Water Heater Jacket
Temperature and pressure
relief valve discharge line
Drain valve
(not supplied with water
heater)
Temperature and Pressure
Relief Valve
Isolation valve in hot water supply line
to heating unit
(not supplied with water heater)
Incoming cold
water supply
Domestic hot water supply
Air vent
15
6” (15 cm) Air Gap to Drain
Combustion Air Inlet
Openings
Thermal Expansion
Tank (if required-not
supplied with water
heater)
Heat Trap
6” Min.(1.5 cm)
Shut-Off
Valve

16
Lighting the water heater.
Before operating this water heater, be sure to read and follow the instructions on the label pictured
below and all other labels on the water heater, as well as the warnings printed in this manual. Failure to
do so can result in unsafe operation of the water heater resulting in property damage, personal injury,
or death . Should you have any problems reading or following the instructions in this manual, STOP,
and get help from a qualified person.

17
Time/Temperature Relationship in Scalds
Water Temperature Time To Produce a Serious Burn
120°F(49°C) More than 5 minutes
125°F(52°C) 11/2to 2 minutes
130°F(54°C) About 30 seconds
135°F(57°C) About 10 seconds
140°F(60°C) Less than 5 seconds
145°F(63°C) Less than 3 seconds
150°F(66°C) About 11/2seconds
155°F(68°C) About 1 second
Table courtesy of Shriners Burn Institute
DANGER: Hotter water
increases the Potential
for Hot Water SCALDS.
Households with small
children, disabled, or elderly
persons may require a 120°F
(49°C) or lower gas control
(thermostat) setting to
prevent contact with HOT
water.
!
Water Temperature Setting
The temperature of the water in the water
heater can be regulated by setting the
temperature dial on the front of the gas
control (thermostat).
Safety and energy conservation are factors
to be considered when selecting the water
temperature setting of the water heater’s
gas control (thermostat(s)). The lower the
temperature setting, the greater the savings
in energy and operating costs.
To comply with safety regulations, the gas
control (thermostat) was set at its lowest
setting before the water heater was shipped
from the factory. The recommended
starting point temperature is 120°F(49°F).
Water temperatures above 125°F(52°C)
can cause severe burns or death from
scalding. Be sure to read and follow the
warnings outlined in this manual and on
the label located on the water heater near
the gas control thermostat.
Mixing valves are available for reducing
point of use water temperature by mixing
hot and cold water in branch water lines.
Contact a licensed plumber or the local
plumbing authority for further
information. (See page 4 for more details.)
The chart below may be used as a guide in
determining the proper water temperature
for your home.
Safety Precautions
Do turn off manual gas shut-off valve if water heater
has been subjected to over heating, fire, flood,
physical damage or if the gas supply fails
to shut off.
Do Not turn on water heater unless it is completely
filled with water.
Do Not turn on water heater if cold water supply
shut-off valve is closed.
Do Not allow combustible materials such as
newspaper, rags or mops to accumulate near
water heater.
Do Not store or use gasoline or other flammable
vapours and liquids, such as adhesives or paint
thinner, in vicinity of this or any other appliance.
If such flammables must be used, open doors
and windows for ventilation, and all gas burning
appliances in the vicinity should be shut off including
their pilot burners, to avoid vapours lighting.
NOTICE: Flammable vapours can be drawn by air
currents from surrounding areas to the water heater.
If there is any difficulty in understanding or following
the Operating Instructions or the Care and Cleaning
section, it is recommended that a qualified person or
serviceman perform the work.
Operating the water heater.
CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a
long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such
gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink
before using any electrical appliance connected to the hot water system. If hydrogen is present, there will be an unusual sound
such as air escaping through the pipe as the water begins to flow. Do not smoke or use an open flame near the faucet at the
time it is open.
!

18
Operating the water heater.
Water Temperature Setting…
Maximum water temperatures occur just
after the burner has shut off. To determine
the water temperature, turn on a hot water
faucet and place a thermometer in the
water stream.
The wide reference mark near WARM
on the rim of the temperature dial,
represents an approximate water
temperature of 120°F(49°C).
The long wide reference mark, to the left,
represents an approximate water
temperature of 130°F(54°C).
Each reference mark above or below these
points indicates an approximate change of
10°F(-12°C).
To adjust the temperature, turn the
temperature dial to an initial setting of
120°F(49°C).
A condition known as “stacking” or
“layering” can occur when a series of
short and frequent hot water draws are
taken.
The hottest temperature water will be at
the top of the tank, closest to the outlet
pipe delivering hot water to the home.
Stacking can cause this top layer of water
to be hotter than the water toward the
bottom of the tank near the gas control
(thermostat).
Therefore, always remember to test the
water temperature with your hand before
use and remember that hotter water
increases the risk of scald injury.
Also, always supervise young children or
others who are incapacitated.
The gas control (thermostat) is constructed
with a built in safety shut-off device
designed to shut off the gas supply to the
burner if the pilot flame is extinguished
for any reason.
The gas control (thermostat) is also
equipped with a single use gas shut off
device that will shut off the gas supply to
the burner if the water heater exceeds
normal operating temperatures. Refer to
the (Before You Call For Service) section
of this manual, or contact your dealer.
WARNING: Should overheating occur or
the gas supply fail to shut off, turn off the
manual gas control valve to the appliance.
If the water heater has been subjected to
fire, flood or physical damage, turn off the
manual gas control (shut-off) valve, and
do not operate the water heater again until
it has been checked by qualified
personnel.
NOTICE: Replace any part of the gas
control system which has been under water.
!
Temperature dial
(Temperatures are approximate)
W
A
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M
V
A
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A
T
I
O
N
H
O
T
C
A
U
T
I
O
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T
H
E
R
I
S
K
O
F
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C
A
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D
I
N
J
U
R
Y
W
A
T
E
R
I
N
C
R
E
A
S
E
S
H
O
T
T
E
R
WARNING
READ ALLINSTRUCTIONS
BEFORE LIGHTING
130°F
(54°C)
Gas cock knob
120°F
(49°C)
140°F
(60°C)
150°F
(66°C)
160°F
(71°C)
110°F
(43°C)
100°F
(38°C)
90°F
(32°C)
80°F
(27°C)
70°F
(21°C)
60°F
(16°C)
Red Button

19
Care and cleaning of the water heater.
Draining the Water Heater
CAUTION: Shut off gas to the water
heater at the gas control (thermostat) gas
cock or manual shut-off valve before
draining water.
DANGER: Before manually operating the
temperature and pressure relief valve, make
certain no one will be exposed to the hot
water released by the valve. The water
drained from the tank may be hot enough to
present a scald hazard and should be
directed to a suitable drain to prevent injury
or damage.
In order to drain the water heater, turn off
the cold water supply. Open a hot water
faucet or lift the handle on the relief valve
to admit air to the tank.
Attach a garden hose to the drain
valve on the water heater and direct
the stream of water to a drain. Open
the valve.
!
!
Routine Preventative Maintenance
Properly maintained, your water heater
will provide years of dependable trouble-
free service.
It is recommended that a periodic
inspection of the gas control (thermostat),
burner, relief valve, internal flue-way and
venting system should be made by service
personnel qualified in gas appliance repair.
It is suggested that a routine preventative
maintenance program be established and
followed by the user.
At least once a year, lift and release the
lever handle on the temperature pressure
relief valve, located near the top of the
water heater, to make certain the valve
operates freely. Allow several gallons to
flush through the discharge line to an open
drain.
NOTICE: If the temperature and
pressure relief valve on the hot water
heater discharges periodically, this may
be due to thermal expansion in a closed
water system. Contact the water
supplier or your plumbing contractor on
how to correct this. DO NOT plug the
relief valve outlet.
A water heater’s tank can act as a settling
basin for solids suspended in the water. It
is therefore not uncommon for hard water
deposits to accumulate in the bottom of the
tank. If allowed to accumulate, these
solids can cover the gas control
(thermostat) sensors, causing the sensors to
operate erratically. Because accumulated
solids can prevent the gas control
(thermostat) sensors from accurately
reading the water temperature, the water
at the fixture can be hotter than the gas
control (thermostat) dial setting. It is
suggested that a few liters of water be
drained from the water heater’s tank every
month to clean the tank of these deposits.
Rapid closing of faucets or solenoid valves
in automatic water using appliances can
cause a banging noise heard in a water
pipe. Strategically located risers in the
water pipe system or water hammer
arresting devices can be used to minimize
the problem.
The anode rod should be removed from the
water heater’s tank annually for inspection
and replaced when more than 6”(15 cm) of
core wire is exposed at either end of the
rod.
Make sure the cold water supply is turned
off before removing anode rod.
This water heater incorporates a
combustion shut off device that shuts the
operation of the water heater down if
undesirable combustion conditions occur.
Such as the presence of flammable vapours
or blockage of the combustion air inlet
openings. Please contact a Qualified
Service Technician if this occurs.
Housekeeping
Vacuum around the base of the water
heater for dust, dirt and lint on a regular
basis. Visually inspect pilot burner and
relight if necessary.
To ensure sufficient ventilation and
combustion air supply, proper clearances
must be maintained.
DO NOT block or obstruct any of the
combustion air inlet openings located
around the perimeter of the water heater.
A minimum of 1” (2.5 cm) is required
between these combustion air inlet openings
and any obstruction.
DANGER: Before
manually operating the
relief valve, make certain
no one will be exposed to
the danger of the hot water
released by the valve. The
water may be hot enough to
create a scald hazard. The
water should be released
into a suitable drain to
prevent injury or property
damage.
!
DANGER: Combustible
materials, such as clothing,
cleaning materials, or
flammable liquids, etc., must
not be placed against or next
to the water heater.
!
DANGER: Failure to
perform the recommended
Routine Preventative
Maintenance can harm the
proper operation of this
water heater, which can
cause carbon monoxide
dangers, excessive
hot water temperatures and
other potentially hazardous
conditions.
!
DANGER: Hotter water
increases the potential for
Hot Water Scalds.
!

20
Venting System Inspection
The water heater’s internal flue must be
inspected annually to be certain it is clean
by removing the draft hood and flue
baffle.
When reinstalling the flue baffle make
certain it is hung securely by its hanger at
the top of the flue way.
Reinstall the draft hood.
Inspect the gas venting system and the
chimney.
Make certain the vent connector from the
draft hood to the chimney is properly
positioned and securely attached.
If after inspection of the vent system
you found soot or deterioration;
call the local gas utility to correct the
problem and clean the flue, or replace the
flue, flue baffle, and venting system
before resuming operation of the water
heater.
Test for spillage at the draft hood relief
opening after 5 minutes of burner
operation. Use a flame of a match or
candle or smoke.
Burner Inspection
Visually inspect the pilot burner and main
burner annually.
Through the site glass, inspect the pilot
burner flame with the main burner off and
inspect the main burner while firing.
If any unusual burner operation is noted,
the water heater should be shut off until
qualified service assistance can be
obtained.
CAUTION: For your safety, cleaning of
the burner must be performed only by
qualified service personnel. The burner
chamber is a sealed area. If the burner
access door is removed, the burner access
door gasket must be replaced.
For cleaning, remove the burner from the
water heater. A vacuum cleaner can be
used on the burner and floor shield inside
the water heater.The burner can also be
cleaned by scrubbing with mild detergent.
!
Proper burner and pilot burner
pattern.
Care and cleaning of the water heater.
Vacation and Extended Shut-Down
If the water heater is to remain idle for an
extended period of time, the power and
water to the appliance should be turned off
to conserve energy and prevent a build-up
of dangerous hydrogen gas.
The water heater and piping should be
drained if they might be subjected to
freezing temperatures.
After a long shut-down period, the water
heater’s operation and controls should be
checked by qualified service personnel.
Make certain the water heater is
completely filled again before placing it
in operation.
NOTICE: Refer to the
Hydrogen Gas Caution in the
Operating Instructions.
Anode Rod
This water heater is equipped with an
anode rod designed to prolong the life of
the glass lined tank. The anode rod is
slowly consumed, thereby eliminating or
minimizing corrosion of the glass lined
tank.
Water sometimes contains a high sulfate
and/or mineral content and together with
cathodic protection process can produce a
hydrogen sulfide, or rotten egg odor in the
heated water. Chlorination of the water
supply should minimize the problem.
NOTICE: Do not remove
the anode rod from the water
heater’s tank, except for
inspection and/or replacement,
as operation with the anode
rod removed will greatly
shorten the life of the glass
lined tank and will exclude
warranty coverage.