Ridder HortiMaX-Go User manual

SV 010
30/11/2021
Backup and Restore User Manual
HortiMaX-Go!

Ridder Growing Solutions B.V. Mailing address
Honderdland 131 P/Obox 33
2676LTMaasdijk 2676ZG, Maasdijk
TheNetherlands TheNetherlands
Tel: [phone] Website: www.ridder.com
E-mail: [e-mail], [email protected]m,
[email protected].com
All efforts have beenmade to ensurethe accuracy of the contents of this manual.
Should any errors be discovered, however, Ridder Growing Solutions B.V. would
greatly appreciate being informed of them. The above notwithstanding, Ridder
Growing Solutions B.V. can assume no responsibility for any errors in this manual
or their possible consequences.
This product is subjecttothe General Conditions of Ridder GrowingSolutionsB.V.
This document may not be copied or made public by means of print, photocopy, microfilm
or any other process, without the writtenpermission of Ridder GrowingSolutions B.V.
Publicationdate: 30/11/2021 Manual versionnumber: 010

User Manual Backup and Restore HortiMaX-Go!
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Contents
1 Introductiontothismanual ................................................................................................................................6
1.1 Introduction...............................................................................................................................................6
1.2 Purpose ....................................................................................................................................................6
1.3 Target group .............................................................................................................................................6
1.4 Symbols and method of notation...............................................................................................................6
1.4.1 Symbols.............................................................................................................................................6
1.4.2 Methodof notation..............................................................................................................................7
1.5 Documentation overview...........................................................................................................................7
1.6 Disclaimer.................................................................................................................................................7
2 General............................................................................................................................................................8
2.1 Basic concept............................................................................................................................................8
2.2 Components..............................................................................................................................................8
3 How to create a backup....................................................................................................................................9
3.1 Screen layout............................................................................................................................................9
3.2 Memory device........................................................................................................................................10
3.3 Backup function ......................................................................................................................................10
3.4 Backup file name format..........................................................................................................................12
3.5 Restore function......................................................................................................................................13

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1Introduction to this manual
Welcometothe Backup and Restore User Manual for the HortiMaX-Go! (Firmware
2.6.1 and higher). Thismanual wasoriginallypublished inDutch.
1.1 Introduction
The HortiMaX-Go! is an affordable, user-friendly control computer designed specifically
for the horticultural sector. Withthe HortiMaX-Go!, youcan control both the climate and
irrigation inside your greenhouse. The HortiMaX-Go! is easy to customize by choosing
unique ‘Smart Switches’ that can be installed in a plug-and-play manner.
The HortiMaX-Go! is also a breeze tooperate thanks to its touchscreendisplay. You can
even operate the HortiMaX-Go! remotely with your smartphone using the CloudBoXand
the HortiMaX-Go!app. Youcanmanage your CloudBoXes, controllers and app users on
the CloudPortal.
1.2 Purpose
The purpose of this manual is to instructyouon how to use the Backup and Restore function of
the HortiMaX-Go! Firmware 2.6.1 and higher.
1.3 Target group
Thismanual is intendedfor users.
1.4 Symbols and method of notation
This manual uses specific symbols andmethods of notation. This sectionexplains the
mainsymbols and methods of notationused.
1.4.1 Symbols
This document may containthe following symbols:
Note: This notice provides important informationor a warning. Ignoring this
informationmay result inproduct damage or personal injury.
Note: This notice provides important information or a warning.
Information: This notice provides additional information or a brief explanation.
Tip: A tipprovides a useful suggestion, suchas a preference setting or a
recommendedcourse of action.

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1.4.2 Method of notation
The followingmethod of notationis usedinthe user instructions:A
button is indicated as follows: the Start button.
A field is indicated as follows: the Connect string field.
A setting is indicated as follows: the Current time zone setting.
A window is indicated as follows: the Log On window.
1.5 Documentation overview
For more information, please consult the online helpor the followingmanuals:
HortiMaX-Go! Installation Manual
HortiMaX-Go! User Manual
The OEM (Original Equipment Manufacturer) documentation provided
1.6 Disclaimer
Ridder Growing Solutions has done its best to include up-to-date images and
screenshots inthis manual. However, the images andscreenshots usedmay differ
from the actual ones shown.
This software product is provided by Ridder ‘as is’. Ridder makes no representations or
warranties of any kind concerning the safety, suitability, lack of viruses or faults, inaccuracies,
typographical errors, or other harmful components of this software product. There are inherent
dangers in the use of any software, and you are solely responsible for determining whether this
software product is compatible with your equipment and other software installed on your
equipment. You are also solely responsible for the protection of your equipment and backup of
your data. Ridder will not be liable for any damages suffered in connection with using,
modifying, or distributing this software product.
The instructions provided in this manual are suitable for a HortiMaX-Go! running
firmware version 2.6.1 or higher.

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2General
This chapter contains more informationabout theBackup and Restore function for the
HortiMaX-Go!
2.1 Basic concept
−The backup and restore function is only available on the unit itself.
−The system uses the current HortiMaX-Go! log file system. This is called the backup
file in this document.
−Backups must be initiated by the user; there is no automatic backup option.
−The backup files are stored in the root directory of a USB memory stick.
−The restore function will only restore the latest backup file.
The system does not have file selection option.
No controller dependency is used when restoring a backup, i.e. the restore function
will restore any backup file from any unit.
−If the hardware configuration of the restored system is different from the
configuration during backup, you must rescan the Smart Switches.
−There is no file management in the unit. This means that the USB memory stick will
not be erased and new files will be added, until the memory stick is full.
−When restoring a backup file, you can choose to also restore the historical data. This
is useful when replacing HortiMaX-Go! units. We do not recommend using this option
if the user only wants to restore settings.
−Data will not be restored while the system is running, but during the next reboot.
Once the system is ready to restore the backup, there is a 15-minute time window
during which you must reboot the system. Otherwise the backup will not be restored.
−All settings will be restored, which means that certain settings (such as the date and
time settings) will need to be checked once the backup has been restored.
2.2 Components
This sections provides anoverview of the various components of the HortiMaX-Go!.
HortiMaX-Go! control cabinet
Control panel cabinet with a built-in
HortiMaX-Go! panel PC, which runs the
controller software.

HortiMaX-Go!
Individual HortiMaX-Go!panel PC,running
the controller software.
3How to create a backup
This chapter contains more informationabout how to create a backup for the HortiMaX-Go!
3.1 Screen layout
The mainscreenof the HortiMaX-Go! is the Home screen. The Home screen display a
number of fixed elements, such as the tiles, the top bar andthe right sidebar.
The exact layout of the Home screendepends onyour configuration. The screenshot
below shows what the Home screenmay look like on your system.
1. Top bar withthe breadcrumb trail onthe left-handside.
2. Tile header
3. Tile body withinformation
4. Topbar with direct access to manual control, valves and alarms onthe right-
handside.
5. Right sidebar
To create a backup, use the right sidebar.

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3.2 Memory device
The backup files are stored on a USB flash memory stick. This stick must be preformatted
using one of the following file systems FAT/FAT32/etx2/etx3/etx4. Most USB memory sticks
are preformatted with FAT32.
Do not use USB hard drives, since the power
output of the unit may not be sufficient for a
disk.
The backup port is the middle USB port
on the unit.
3.3 Backup function
Tap and hold the clock icon for
3 seconds.
The content of the right sidebar changes.
Tap the USB icon.
Step 1
Step 2

The content of the right sidebar changes.
Tap the USB Backup icon.
Confirm that you want to backup
the settings.
The program prompts you to insert a
USB memory stick into the backup port.
You do not need to re-insert
the USB stick if one has already
been inserted.
Tap the Confirm icon. The program starts
creating a backup on the USB stick.
This last window appears when
the backup has been completed.
To return the Main menu, tap
the Back icon from the menu.
Step 3
Step 4
Step 5
Step 5
Step 6

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When an error is detected, the following
message will be shown:
Currently only error codes are shown. The following errors
might be detected:
Code
Description
1
Cannot mount the USB stick
2
Cannot find the USB mount
3
Cannot find the USB stick
5
Cannot find the USB directory
10
Cannot find the backup script
11
Cannot create the backup file
> 1000
System error during mounting of
the USB stick
3.4 Backup file name format
The backup files are located in the root directory of the USB memory stick. The naming
convention of the backup file is:
txc_log_<Serial code>_<YYYYMMDDhhmmss>.tar.gz
e.g.: txc_log_AABD20200408083019X_20210719070923.tar.gz
YYYYMMDDhhmmss is the day and time value. This is always the system time of the unit in
UTC (Universal Time Coordinated).
UTC is the local time minus the current offset in minutes for daylight saving time (also known
as summer time in some countries).
The backup file contains more than just the settings and historical data. It also contains
system information for debugging.
Possible error codes

3.5 Restore function
First go to the USB menu,
as described earlier.
The right sidebar changes.
Tap the USB Restore icon.
Confirm that you want to restore settings.
The program now warns you that
that all settings from the backup will be
restored, overwriting all current settings.
The program asks you whether you also
want to restore the historical data.
If the historical data is restored,
all data collected after you made
the backup will be overwritten.
Step 1
Step 2
Step 3
Step 4
Tip: If you want to restore the settings from your backup AND you want to continue
having access to the historical data up to today, proceed as follows:
−Restore the settings without the historical data
.

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The program now informs you that the backup
is ready to be restored and that this will occur
when the system is rebooted.
To return to the Main menu,
select the Back icon from the menu.
If an error is detected, the following
message is shown:
Currently, only error codes are shown.
The following error codes might appear:
Code
Description
1
Cannot mount the USB stick
2
Cannot find the USB mount
3
Cannot find the USB stick
5
Cannot find the USB directory
20
Cannot find the restore script
21
Cannot restore backup file
22
Cannot find a backup file
> 1000
System error during mounting of the
USB stick
Step 5
Once this message is displayed, you have 15 minutes to reboot your system in order
to restore your backup data. If you do not reboot within this time, the restoration of
your backup data will automatically be canceled WITHOUT warning. To restart the
system properly, see the Installation Manual HortiMaX Go! Section 6.4, System
Settings > Restart system.
Step 6
Possible error codes
Tip: After you have restored your settings, rebooted within fifteen minutes and
possibly made some changes; create a new backup in order to have your historical
data and settings as up to date as possible.