
Model V2532FFUCwww.rinnai.us 4
WHAT IS COVERED?
This Warranty covers any defects in materials or workmanship, subject to the terms stated below. This Warranty applies only to productsthat
are installed by a state qualified or licensed contractor. This Warranty is void if the installer has not atttended a Rinnai product knowledge
class before installing this water heater. This Warranty extends to the originalpurchaser and subsequent transferees, but only while the
product remains at the site of the original installation. This Warranty only extendsthrough the first installation of the product and terminates if
the product is moved or reinstalled at a new location.
HOW LONG DOES COVERAGE LAST?
Item Period of Coverage
Heat Exchanger 5 Years from Date of Purchase*
All other Parts and Components 5 Years from Date ofPurchase
WHAT WILLRINNAI DO?
Rinnai will repair or replace the product or any part or component that is defective in materials or workmanship*, except as set forth as
follows. Rinnai will pay reasonable shipping costs, provided you obtain prior authorization from anAuthorized Rinnai Distributor. Rinnai will
not pay labor charges associated with the repair or replacement of the product or any part or component.All repair parts must be genuine
Rinnai parts. All repairs or replacements must be performed by an individual or servicing company that has been authorized by Rinnai or its
distributor.
Replacement of the product or replacement of the heat exchanger may be authorized by Rinnai only. Rinnai does not authorize any
person or company to assume for it any obligation or liability in connection with the replacement of a product or heat exchanger. If Rinnai
determines that repair of a product is not possible, Rinnai will replace the product with a comparable product, at Rinnai’s discretion.
* If the Heat Exchanger fails due to defect in material or workmanship within the fourth (4) or fifth (5) year from date of purchase,
Rinnaiwillmake the following allowancestoward the purchase ofreplacement heat exchanger:
Year ofFailure Allowance
4 50%
5 25%
HOW DO I GET SERVICE?
You must contact anAuthorized Distributor or Installer for the repair of a defective product under this Warranty. Failure to
contact anAuthorized Distributor or Installer will void the Warranty. For the name of theAuthorized Distributor or Installer nearest
you, please contact your local HVAC dealer or gas service technician, visit the Rinnai website (www.rinnai.us), call Rinnai at1-800-621-
9419 or write to Rinnai, 103 International Drive, Peachtree City, Georgia 30269.
Proofof purchaseisrequired. Youcanshowproof ofpurchasewithadated salesreceipt,orbycompleting andmailingtheenclosedWarranty
registrationcard within30daysofpurchasingtheproduct. Please completethe enclosedWarranty registrationcard and mailit toRinnai
atthe addressshown onthe card. Receiptofthis cardbyRinnaiwillconstitute proof-of-purchasefor thisproduct. However,return ofthis
Warrantyregistrationcardis notnecessaryinorderto validatethisWarranty.
WHATISNOTCOVERED?
ThisWarrantydoes notcoveranyfailuresor operatingdifficultiesduetoaccident, abuse,misuse, alteration,misapplication, forcemajeure,
improperinstallation,improper maintenanceor service,waterquality, scalebuildup,orforany othercauses otherthandefects inmaterials or
workmanship. Thiswarrantydoesnotapply toanyproductwhoseserialnumberormanufacture datehasbeen defaced. ThisWarrantydoes
notcover anyproductwhenusedas apoolorspaheater.
This Warranty does not apply if the water supply to the water heater does not meet the National Secondary Drinking Water Regulations,
as set forth in the U.S. Code of Federal Regulations, 40 CFR, Chapter 1, Part 143.
Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise, including damage to person or property,
loss of use, or inconvenience. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation may not apply to you.
LIMITATION ON IMPLIED WARRANTIES
Any implied warranties of merchantability and fitness arising under state law are limited in duration to the period of coverage provided by
this limited Warranty, unless the period provided by state law is less. Some states do not allow limitations on how long an implied
Warranty lasts, so the above limitation may not apply to you.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
LIMITED WARRANTY
Rinnai Integrity Water Heater Models: REU-V2532FFU(C) and REU-V2532W(C)