Riva RC3402HD-6311IR User manual

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Quick Installation Guide
This manual provides instructions for quick installation and basic configuration of your IP device.
1. Part names and positions
Make sure if the polarity is correct. Incorrect connection may
cause malfunction or damage to the IP device.
Caution
!
Power Adaptor Connector (DC 12V)
* Model design and appearance are subject to change without any prior notice.
④
⑤
③
①LAN connector(POE supported)
②Reset button
③microSD/SDHC slot
④Power Cable connector(DC 12V)
⑤Video Output connector
< Enlarged image of ferrite core clip open >
< How to make a loop around the ferrite cores >
1. Open the ferrite core by lifting the clip.
2. Make one loop with the cable through the
ferrite core.
3. Close the ferrite core to hold the cable loop
into place.
Installing the ferrite core on the cable is to suppress high frequency noise level
in electronic singals.
Note
i
①
②
IPN3402HD-6311
* It is highly recommended to
install the provided ferrite cores
on the two cables respectively
like the image around this text.
Please also see <How to make a
loop around the ferrite cores>
below for more details.
ZCAT1518-0730 ZCAT2132-1130
ZCAT1518-0730 ZCAT2132-1130
* The smaller ferrite core is for the MCX cable, and the bigger one is for the LAN cable.
LAN cable
MCX cable

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돔커버 개폐
핸들
2. Install IP device
There is only one type of mounting the device explained in this manual. Refer to the device’s installation guide
for more various mounting types.
< How to remove the dome cover >
Remove the dome cover with the opener included in the package like the image below.
< How to close the dome cover >
When closing the dome cover, look for the carved trapezoid mark on both dome cover
and main body. Both trapezoids should be aligned together like the image below.
To prevent products from damage, place the camera on a stable and non-vibrating
surface. If the stability is in doubt, consult safety personnel for reinforcements, and
then proceed with the installation.
Caution
!
Caution
!
?128,000 ?128,000
148,000
100,000
100,339
DIMENSION
IPN3402HD-6211
< hole for cable routing >
Mounting plate
1) Place the installation template included in the
package on the desired installation surface.
2) Drill holes on correct spots based on the template
paper, and insert the anchor blocks into the
holes.
3) Remove the dome cover with the opener
included in the package.
4) Place the camera on the surface to match the
alignment holes with the inserted anchor blocks.
5) Tighten the screws into the anchor blocks.
6) Adjust the angle of the camera. Refer to 3. Adjust
angle of the camera for the details.
7) Connect necessary cables including a LAN cable
and a power cable to the camera. Then, route the
cables through the hole on the edge of the
mounting plate. Look at the image on the left to
identify where the hole is located.
8) Attach the dome cover on main body and push it
toward main body until a “tick”sound is heard.
Note
i
Opener
1) Insert the tip of the opener in the notch.
2) Give a little snap on the opener toward the upper right direction.
Then, the dome cover will be easily detached.

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3. Adjust angle of the camera
1) Adjust the angle by manually moving the camera gimbal and the horizontal platform following the
instruction below.
2) Connect to the web page of the device to see its real-time image. Refer to 6. View video on web page for
details about using its web page.
Refrain from continuous rotation of the camera gimbal to a single direction
as it is attached with a cable inside the dome.
4. Adjust zoom and focus
Once you are on the webpage, go to Setup> Video & Audio> Zoom/Focus. Then, the features shown below
will appear.
1) Manual Focus: Adjust zoom and focus by clicking arrow buttons: the buttons move the lens more
extensively than the buttons .
2) Auto-Focus: Click One Click Focus to automatically set the lens.
Caution
!
①To adjust lens position, rotate the camera gimbal.
②To pan, rotate the horizontal platform, which is surrounded by
the mounting plate.
③To tilt, tilt the lens by vertically adjusting the camera gimbal.
*The range for tilting is from the default upright position
to about 60 degrees downward.
①
②
③

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5. Set up network environment
The default IP address of the device is 192.168.XXX.XXX. Users can identify the IP address of the device from
converting the MAC address’s hexadecimal numbers, which is attached to the device. Be sure that the device
and PC are on the same area network before running the installation. If the network segment is different
between your PC and the device, change your PC’s settings as follows.
IP address : 192.168.xxx.xxx
Subnet mask: 255.255.0.0
Generic IP Environment
In case of generic private network environment where IP address 192.168.XXX.XXX are used, users may view
the live streaming images on a web page using the device’s default IP address:
1. Convert the device’s MAC address to the IP address. Refer to the Hexadecimal-Decimal Conversion Chart at
the end of the manual.
(The MAC address of the device is attached on the side or bottom of the device.)
2. Start the Microsoft® Internet Explorer web browser and enter the IP address of the device.
3. Web streaming and device configurations are supported through ActiveX program. When the ActiveX
installation pop-up window appears, authorize and install the ActiveX setup.exe.
MAC address = 00-13-23-01-14-B1 → IP address = 192.168.20.177
Convert the last two sets of hexadecimal numbers to decimal numbers.

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IPAdminTool
IPAdminTool and the manual can download from www.rivatech.de homepage.
IPAdminTool is a management tool, which automatically scans all of the network products for users to perform
administrative tasks, which includes network configurations, firmware update, device reboot, and device
organizations.
To modify the device’s default IP address for customized network area;
1. Find the device from the IPAdminTool’s list and highlight the device’s name.
2. Right-click the mouse and select IP Address; IP Setup window appears.
3. In the IP Setup’s window, information under Local Network information displays the user/PC’s network
area information. Those information need to be incorporated to the IP Address, Subnet Mask, Gateway,
and DNS boxes, except the last 2 sets of IP Address, which are to be the unique numbers for the device.
Refer to the image above for the setting
4. Click Setup to complete the modification.
5. Enter the user name and the password, and then select Login.
(The default username and password are: root and pass.)
More Information
To learn more about using other features of your devices, refer to the manuals as “RIVA Web Interface Manual
Full HD Series” or “VCAsys Manual ”, which is available on www.rivatech.de homepage
PC environment Info
Give new unique IP address in
last two sets and mirror other
information in other boxes

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6. View video on web page
Once the device’s proper IP address has been identified, type the URL in a web browser to access the camera.
At first time access, installation window may pop up.
1. When the browser asks to install the AxUMF software, click Install to proceed.
2. When Setup installation pop-up window appears, click Install to proceed with rest of installations.
Depending on system OS and Internet Explorer version, installation experience may differ from
one another. Figures described above are from Windows 7, Internet Explorer 9 environment.
7. SETUP page
To set up the device configuration:
1. Click Setup on the upper left of the web page. The login page is displayed as below.
2. Enter the user name and the password, and then select OK.
(The default username and password are: root and pass.)
To learn how to set up the web page for advanced configuration, refer to the Web Page User's Manual.
8. Reboot
Perform the following procedures to reboot your device:
1. Press the Reset button, and hold it for 2 seconds while the device is in use.
2. Wait for the system to reboot.
Please do not hold for more than 2 seconds. Otherwise, the camera may be
switched to its Factory Default settings.
Note
i
Caution
!

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9. Factory Default
Resetting the device back to the factory default will initialize all parameters including the IP address back to the
factory defaults. To reset to the factory default:
1. Press the reset button and hold it while the device is in use.
2. Release the button after 10 seconds.
3. Wait for the system to reboot.
The factory default settings can be inferred as follows:
IP address: 192.168.xx.yy
Network mask: 255.255.0.0
Gateway: 192.168.0.1
User ID: root
Password: pass
10. Safe Mode
Your device will get restarted with safe mode when the device does not completely boot certain times.
The errors are mainly caused by these two factors: power source unplugged or damage occurred on
firmware file during the system boot.
The messages like below will appear on the webpage when your device has been rebooted in ‘safe mode’.
Then, you should follow the instructions on the webpage according to the steps in a row.
There is another method to update firmware, which is using IPAdminTool.
Please refer to ‘IPAdminTool User’s Manual.pdf’for the detailed procedure.
Note
i
Note
i
If your device is still in safe mode after trying to update firmware, please contact
your local agency to get further assistance.
Note
i

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Hexadecimal-Decimal Conversion Table
Refer to the following table when you convert the MAC address of your device to IP address.
Hex
Dec
Hex
Dec
Hex
Dec
Hex
Dec
Hex
Dec
Hex
Dec
Hex
Dec
0
0
25
37
4A
74
6F
111
94
148
B9
185
DE
222
1
1
26
38
4B
75
70
112
95
149
BA
186
DF
223
2
2
27
39
4C
76
71
113
96
150
BB
187
E0
224
3
3
28
40
4D
77
72
114
97
151
BC
188
E1
225
4
4
29
41
4E
78
73
115
98
152
BD
189
E2
226
5
5
2A
42
4F
79
74
116
99
153
BE
190
E3
227
6
6
2B
43
50
80
75
117
9A
154
BF
191
E4
228
7
7
2C
44
51
81
76
118
9B
155
C0
192
E5
229
8
8
2D
45
52
82
77
119
9C
156
C1
193
E6
230
9
9
2E
46
53
83
78
120
9D
157
C2
194
E7
231
0A
10
2F
47
54
84
79
121
9E
158
C3
195
E8
232
0B
11
30
48
55
85
7A
122
9F
159
C4
196
E9
233
0C
12
31
49
56
86
7B
123
A0
160
C5
197
EA
234
0D
13
32
50
57
87
7C
124
A1
161
C6
198
EB
235
0E
14
33
51
58
88
7D
125
A2
162
C7
199
EC
236
0F
15
34
52
59
89
7E
126
A3
163
C8
200
ED
237
10
16
35
53
5A
90
7F
127
A4
164
C9
201
EE
238
11
17
36
54
5B
91
80
128
A5
165
CA
202
EF
239
12
18
37
55
5C
92
81
129
A6
166
CB
203
F0
240
13
19
38
56
5D
93
82
130
A7
167
CC
204
F1
241
14
20
39
57
5E
94
83
131
A8
168
CD
205
F2
242
15
21
3A
58
5F
95
84
132
A9
169
CE
206
F3
243
16
22
3B
59
60
96
85
133
AA
170
CF
207
F4
244
17
23
3C
60
61
97
86
134
AB
171
D0
208
F5
245
18
24
3D
61
62
98
87
135
AC
172
D1
209
F6
246
19
25
3E
62
63
99
88
136
AD
173
D2
210
F7
247
1A
26
3F
63
64
100
89
137
AE
174
D3
211
F8
248
1B
27
40
64
65
101
8A
138
AF
175
D4
212
F9
249
1C
28
41
65
66
102
8B
139
B0
176
D5
213
FA
250
1D
29
42
66
67
103
8C
140
B1
177
D6
214
FB
251
1E
30
43
67
68
104
8D
141
B2
178
D7
215
FC
252
1F
31
44
68
69
105
8E
142
B3
179
D8
216
FD
253
20
32
45
69
6A
106
8F
143
B4
180
D9
217
FE
254
21
33
46
70
6B
107
90
144
B5
181
DA
218
FF
255
22
34
47
71
6C
108
91
145
B6
182
DB
219
23
35
48
72
6D
109
92
146
B7
183
DC
220
24
36
49
73
6E
110
93
147
B8
184
DD
221