Riva RC3500 User manual

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Quick Installation Guide
This manual has been designed to guide you through basic settings of your
IP devices, such as installation and configuration for using them.

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Step1. Assemble and install IP device
Manual adjustment for 3-axis movements
Before installation, make a manual adjustment on the inner liner. Perform 3-axis movements
manually by turning the inner liner to different directions as above, and check if it moves
properly.
1) Connect the LAN cable and
power supply cable with the
camera. For the detailed
information, please refer to the
Step2.
2) Place the installation template
(which is included in the package)
on the ceiling.
3) Drill three holes on the
template and insert anchor
blocks into the holes. Fasten the
camera with screws.
4) Put the dome cover on the
main body of the camera. Make
sure the main body and the cover
fit each other into place.
5) Fasten the cover with screws.
When assembling the main body of the camera and its dome cover, make sure
they fit each other into place.
The camera may fall off the ceiling even after the proper installation and
mounting. To prevent any accident, make sure the ceiling is firm and stable
enough to support the camera. If any reinforcement is needed, consult with
your safety personnel and proceed with the installation.
Caution
!

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Step2. Connect cables to IP device
Connect each cable to the device. To see the correct positions of all connectors, refer to the
following image below.
Step3. Set up network environment
LA
N
DC
12V
Make sure the polarity is correct. Incorrect
connection may cause malfunction or damage to
the IP device.
Caution
!
Power Adaptor Connector (DC
12V)
* Models herein and their
appearance are subject to change
without any prior notice.
Reset Button

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The default IP address of your IP device is 192.168.XXX.XXX. You can find the available IP
address from the MAC address of your device. Please make sure the device and your PC are
on the same network segment before running the installation. If the network segment was
different between your PC and the device, change your PC’s settings as below.
IP address : 192.168.xxx.xxx
Subnet mask: 255.255.0.0

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STEP4. View video on web page
View the live video on a web page using your IP device and its IP address. To have the correct
IP address ready and use it on a web page:
1. Convert a MAC address to an IP address. Refer to the Hexadecimal-Decimal Conversion
Chart at the end of this manual.
(The MAC address is attached on the side or bottom of the device.)
2. Open a web browser and enter the IP address of the device.
3. Click pop-up blocked and install the ActiveX setup.exe by clicking the Run or Save button.
You need to install the ActiveX for displaying the images.
4. Follow the instructions of the dialog boxes and complete the installation. Then the live video
is displayed on the main page of the web browser.
5. If the live video is not displayed with the message said, “This software requires the
Microsoft XML Parser V6 or higher. Please download MSXML6 from the Microsoft
website to continue. Error code: Can not create XMLDOMDocument.” , please download
and install the relevant MSXML.
* The explanation and captured images on this manual are mainly on the basis of Internet
Explorer 7.0.
MAC address = 00-13-23-01-14-B1 →IP address = 192.168.20.177
Convert the Hexadecimal number to Decimal number.

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Step5. Setting IP Address
To set up the Network configuration:
1. Click Setup on the upper right of the web page. The login page is displayed as below.
2. Enter the default user name (root) and the default password (pass), and then select OK.
3. Click System Options on the left of the Setup page, and then select TCP/IP from the drop-
down menu.
4. Input the data for the IP address configuration, and click the Apply button on the bottom of
the page.
To change the IP address, please make sure to check and have the correct Subnet mask and
Gateway ready. To use DHCP, select Obtain an IP address via DHCP.
To learn how to set up the web page for advanced configuration, refer to the Web Page
User's Manual, which is available on the SDK at the following path.
{SDK root}\DOC\
The default username
and password are:
root and pass.

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Advanced setup (IPAdminTool)
IPAdminTool is a utility program for IP products. Following list shows a part of features that
IPAdminTool provides.
Configure IP address, Subnet mask and Gateway
Shows network related information such as MAC address
Updates firmware
Reboots the device
IPAdminTool is provided with SDK at the following SDK path.
{SDK root}\BIN\TOOLS\AdminTool\
Rebooting
Reset can be carried out as follows:
1. While the device is in use, press and hold the Reset.
2. Release the Reset button after 3 seconds.
3. Wait for the system to reboot.

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Resetting to the Factory Default Settings
This will reset all parameters, including the IP address, to the Factory Default initialization.
To perform the Factory Default settings:
1. Disconnect the power supply from the device.
2. Connect the power to the device with the Reset button pressed and held.
3. Release the Reset button after 5 seconds.
4. Wait for the system to reboot.
More Information
To learn more about using other features of your devices, refer to the manual, which is
available on the SDK at the following path.
{SDK root}\DOC\

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Hexadecimal-Decimal Conversion Table
Refer to the following table when you convert the MAC address of your device to IP address.
Hex
Dec
00
0
01
1
02
2
03
3
04
4
05
5
06
6
07
7
08
8
09
9
0A
10
0B
11
0C
12
0D
13
0E
14
0F
15
10
16
11
17
12
18
13
19
14
20
15
21
16
22
17
23
18
24
19
25
1A
26
1B
27
1C
28
1D
29
1E
30
1F
31
Hex
Dec
20
32
21
33
22
34
23
35
24
36
25
37
26
38
27
39
28
40
29
41
2A
42
2B
43
2C
44
2D
45
2E
46
2F
47
30
48
31
49
32
50
33
51
34
52
35
53
36
54
37
55
38
56
39
57
3A
58
3B
59
3C
60
3D
61
3E
62
3F
63
Hex
Dec
40
64
41
65
42
66
43
67
44
68
45
69
46
70
47
71
48
72
49
73
4A
74
4B
75
4C
76
4D
77
4E
78
4F
79
50
80
51
81
52
82
53
83
54
84
55
85
56
86
57
87
58
88
59
89
5A
90
5B
91
5C
92
5D
93
5E
94
5F
95
Hex
Dec
60
96
61
97
62
98
63
99
64
100
65
101
66
102
67
103
68
104
69
105
6A
106
6B
107
6C
108
6D
109
6E
110
6F
111
70
112
71
113
72
114
73
115
74
116
75
117
76
118
77
119
78
120
79
121
7A
122
7B
123
7C
124
7D
125
7E
126
7F
127

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Hex
Dec
80
128
81
129
82
130
83
131
84
132
85
133
86
134
87
135
88
136
89
137
8A
138
8B
139
8C
140
8D
141
8E
142
8F
143
90
144
91
145
92
146
93
147
94
148
95
149
96
150
97
151
98
152
99
153
9A
154
9B
155
9C
156
9D
157
9E
158
9F
159
Hex
Dec
A0
160
A1
161
A2
162
A3
163
A4
164
A5
165
A6
166
A7
167
A8
168
A9
169
AA
170
AB
171
AC
172
AD
173
AE
174
AF
175
B0
176
B1
177
B2
178
B3
179
B4
180
B5
181
B6
182
B7
183
B8
184
B9
185
BA
186
BB
187
BC
188
BD
189
BE
190
BF
191
Hex
Dec
C0
192
C1
193
C2
194
C3
195
C4
196
C5
197
C6
198
C7
199
C8
200
C9
201
CA
202
CB
203
CC
204
CD
205
CE
206
CF
207
D0
208
D1
209
D2
210
D3
211
D4
212
D5
213
D6
214
D7
215
D8
216
D9
217
DA
218
DB
219
DC
220
DD
221
DE
222
DF
223
Hex
Dec
E0
224
E1
225
E2
226
E3
227
E4
228
E5
229
E6
230
E7
231
E8
232
E9
233
EA
234
EB
235
EC
236
ED
237
EE
238
EF
239
F0
240
F1
241
F2
242
F3
243
F4
244
F5
245
F6
246
F7
247
F8
248
F9
249
FA
250
FB
251
FC
252
FD
253
FE
254
FF
255