Q2: How do I reset the extender?
With the extender powered on, use a pin to press the Reset Button for 8 seconds. The extender
will reboot to its default factory settings. Reset pinhole is on the bottom of the extender
(refer to picture shown in Meet Your Extender).
FAQ
Q1: What should I do if I cannot access the extender's web management page?
Q3: What should I do if the extender can not be connected successfully to the router?
A1. Check the Signal LED. Blue light refers to A2. Red light refers to A3. No light refers to A4.
A2. A blue light shows the extender has been connected to the router successfully and within
the router's Wi-Fi coverage. If the network is working normally on other devices by connecting
to the router's Wi-Fi, you might have overloaded the router by connecting too many devices.
Disconnect some of the devices and ensure the Wi-Fi extender's priority connection to the router.
If your extender still fails to connect, refer to A5.
Our only official website: https://rockspaceworld.com
We provide you with FREE technical support and a 24-month warranty!
Please do not trust any other website.
Enjoy the internet!
Wi-Fi router
Manage Your Extender
1. Connect your computer or smart phone to the extender’s
network.
2. Launch a web browser and enter www.rockspacewifi.com in
the address bar and log in.
*Note: If the login window does not appear, refer to FAQ > Q1.
3. Manage the extender as needed.
Method 2: Ethernet-Enabled Devices
You can connect a wired device to the extender using an Ethernet
cable. The device can then access your existing network through
the extender’s Wi-Fi connection.
Method 1: Wireless Devices
Find the SSID of the extender in your Wi-Fi network list to connect.
The password of the extended network is the same as your current
Wi-Fi network.
1. If the extender is used in a single-storey building, point the
upper antennas straight up and uptilt the lower antennas as
shown below.
2. If the extender is used in a multi-storey building, point the
upper antennas straight up and the lower antennas straight
down as shown below.
Note: For the best Wi-Fi performance, please follow the above advice
and try not to block ventilation holes on the antennas.
Wi-Fi Connection How to place the antennas
4
Extended Network Name:
Same as your router
Password:
Same as your router
Note: If you want to change the extended network
name, refer to Manage Your Extender.
Make sure your computer or smart phone has connected to the extender's network.
Verify that www.rockspacewifi.com is correctly entered in the web browser and press Enter.
Use another web browser and try again.
Reset the extender and try again.
If you are using a computer, make sure it is set to obtain an IP address and DNS server address
automatically.
If you are still having problems, contact us for FREE 24/7 technical support.
Ethernet Port
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
> Reorient or relocate the receiving antenna.
> Increase the separation between the equipment and receiver.
> Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
> Consult the dealer or an experienced radio/TV technician for help.
This device is restricted to be used in the indoor.
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment
and it also complies with Part 15 of the FCC RF Rules.
This equipment should be installed and operated with minimum distance 20cm between the
radiator & your body.
Caution:
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use
a shielded RJ45 cable.
PWR
A3. A red light indicates the need to change your extender's location until the light turns blue.
The light is always red no matter how you re-locate it? Make sure there are no metal objectives,
closed doors or electromagnetic waves that could interfere with the signal transmission. If your
extender still fails to connect, refer to A5.
A4. If the signal LED is off, it shows there is no connection between the extender and the router.
Make sure you have not turned off or hidden the router's Wi-Fi signal. Also make sure you have
not initiated encryption mode, MAC filter, Blacklist of the router. Don't know how to manage
your router? Reset your router to its factory settings or contact your network provider. If your
extender still fails to connect, refer to A5.
A5. Reset both your extender and router to clear their cache and then undertake all the connection
and checking procedures again.‘ Reset and re-start’ is one of the ultimate diagnostic actions you
can perform at any time. If you still have problem, contact us for FREE 24/7 technical support and
describe your problem including router model no., extender model no. and the solutions you
have tried and failed.
AC2100
Wi-Fi router
AC2100
Wi-Fi router
