Rocstor RocSecure AMPHIBIOUS X5 User manual

secure your future
AMPHIBIOUS X5
User Manual

TABLE OF CONTENTS
IMPORTANT NOTICES 05
•Safety Notices ________________________________________________________ 05
•General Notices
•Capacity Disclaimer ___________________________________________________ 05
•Care and Handling 05
GENERAL 07
•Introduction ____ ________________________________________________ 07
•Box Contents 08
•Minimum System Requirements _____________________________________ 09
•Connectors and Amphibious rear view 09
•Device Specifications ______________________________________________ 10
MUST BE READ FIRST 11
CABLE TYPES ____________________________________________________________ 13
INSTALLATION 14
•How to Connect the Interface Cables - Connecting the Drive ___________________ 14
•Connecting X5 to a computer via USB port 14
•Connecting X5 to a computer via FireWire ports ______________________________15
IMPORTANT NOTES 16
USING THE BUILT-IN KEYPAD _______________________________________________ 17
AUTHENTICATION 18
•ENTERING YOUR PIN (PASSWORD)_______________________________________ 18
SETTING UP THE AMPHIBIOUS X5 20
•Setting up a new drive __________________________________________________ 20
•Setting up an existing drive 20
DISCONNECTING X5 21
•Windows XP __________________________________________________________ 21
•Mac 21
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Administrative Functions 22
Changing your User password 22
CHANGING YOUR ADMINISTRATIVE PASSWORD 23
RESET THE USER PASSWORD 24
Helpful Information 26
Partitioning and formatting your hard drive ___________________________________ 26
•Windows XP 26
•Mac ________________________________________________________________ 26
•Care and Handling 27
INSTALLING YOUR DRIVE 28
•Amphibious as a bootable device _________________________________________ 28
•Disconnecting Your Drive 28
•Reformatting Your Drive (Mac and PC) _____________________________________ 29
PARTITIONING AND FORMATTING THE AMPHIBIOUS DRIVE ON A MAC OS 30
•Warning _____________________________________________________________ 30
•Important Notes 30
•Instructions for Partitioning and Formatting from FAT 32 to HFS+ _______________ 31
PARTITIONING & FORMATTING the AMPHIBIOUS on WINDOWS 2000, XP, VISTA, 7, 8 40
•Warning _____________________________________________________________ 40
•Important Notes 40
•Different ways to get to the Control Panel __________________________________ 41
•Instructions upon reaching the Control Panel 43
•Instructions for Partitioning and Formatting from FAT 32 to NTFS _______________ 44
TROUBLESHOOTING 50
•Problem – Query 51
•Troubleshooting for Macintosh computers _________________________________ 53
•Troubleshooting for PC Windows based computers 55
FREQUENTLY ASKED QUESTIONS 57
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KNOWLEDGE BASE 59
•Amphibious HX Unique Features _________________________________________ 59
•Specifications 60
•Encryption Technology (Q&A) ____________________________________________61
•How to Daisy-Chain FireWire ports to your Amphibious Drive 66
•Introduction to Interfaces (ports) and Cables 68
Introduction to Formatting 72
oFile Allocation Table (FAT) and FAT 32 __________________________________ 72
oHFS Plus or HFS+ 73
LIMITED WARRANTY 74
TECHNICAL SUPPORT 77
ACKNOWLEDGEMENTS 78
•Trademarks __________________________________________________________ 78
•Copyrights 78
CONTACT INFORMATION 80
•Corporate Headquarters ________________________________________________ 80
•Technical Support / Return Authorization “RMA” 80
•Sales Info ____________________________________________________________ 80
Thank you for purchasing Amphibious X5 81
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IMPORTANT NOTICES
Safety Notices
•The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive.
•Read all Manuals and instructions carefully before using the device.
•Do not spill any liquid or insert any object into the device.
•Use the device within the specifications indicated, including but not limited to: power
requirements, temperature, humidity, sunlight and magnetism from other devices such as
computers and televisions.
•Please visit the Rocstor website, www.rocstor.com for further information concerning
specifications and use of the device.
General Notices
•Consistently make multiple backup copies of your data for your protection. Hard disk drives
are subject to failure at any time.
•Rocstorage, Inc. shall not be held liable for loss of data or the restoration or recovery of
data on the device. Please view complete Limited Warranty Information in this manual or
on the Rocstor website (www.rocstor.com) for further details.
•Rocstor Amphibious X5 has been designed to be compliant with the SATA hard drive
operating specifications as well as USB 1.1/2.0 and FireWire 400/800 operating
specifications. Rocstor accepts no liability for any loss of data or the inability of X5 to work
with equipment that are not compatible with the operating specifications.
Capacity Disclaimer
Actual accessible hard drive capacity will indicate up to 10% lower than stated under different
Operating Systems and formatting.
The storage volume is measured in total bytes before formatting. References to round
numbers of gigabytes or terabytes are an approximation only. For example, a disk drive labeled
as having 500GB (gigabytes) has space for approximately 500,000,000,000 bytes before
formatting. After formatting, the drive capacity is reduced by about 5% to 10% depending on
the operating system and formatting used.
Care and Handling
The following instructions concern the proper care and handling of Amphibious X5 Drives.
Please take a moment to review these instructions.
•As with any storage solution, it is recommended that all data be backed up regularly.
•Ensure that you follow the proper removal procedure to disconnect the Amphibious drive.
•Do not move or disconnect this device from your computer while it is reading or writing
data. This may cause damage to the Amphibious drive.
•Do not place this device near a heat source or expose it to direct flame.
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•Do not place the device near any equipment generating strong electromagnetic fields.
Exposure to strong electromagnetic fields may cause the device to malfunction or data to
be corrupted.
•Do not drop or cause shock to your Amphibious drive.
•Do not spill any liquid or insert any object into the device.
•Do not attempt to disassemble and service the Amphibious drive during the warranty
period.
•Please read the Safety Notices and Limited Warranty information in this Manual and on
the Rocstor website (www.rocstor.com) for further details.
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GENERAL
Introduction
AMPHIBIOUS X5 Secure – Encrypted Ruggedized Mobile Drive
FireWire 800 (400) and USB 2.0
Amphibious X5 is the simplest and technologically advanced single-
factor authentication real-time hardware encrypted ruggedized
external drive in the market today; securing your Data-AT-Rest (DAR).
Designed and engineered to satisfy the requirements of demanding
security concerned professionals, Amphibious support a fast solid-
state (SSD) or a hard disk drive (HHD). Amphibious is designed to be
both bootable and bus-powered, and it is compatible with MS
Windows and Macintosh environments without any software
installations.
By encrypting every single byte and sector, X5 is operating system independent and does not
require any software drivers. X5 contains a built-in encryption key (protected by a user
password) and encrypts all temporary files, as well as areas that would normally be missed and
left “in the clear” by software encryption products. Encryption and decryption occurs
transparently without any loss in disk performance. Users simply use their computers as usual
with the assurance and complete peace of mind that their data is fully protected in the
unfortunate event that their hard drives are stolen or lost.
The user is required to authenticate him or herself each time X5 is plugged into the computer.
After authentication, the drive presents itself to the operating system and the user is granted
normal drive access.
One of the most secure and cutting-edge hardware-based encryption chipsets is integrated into
the internal circuitry of the Amphibious. The cryptographic encryption module contains
features such as Advanced Encryption Standard Algorithm AES-256 bit key
strength, and real-time encryption so that there is virtually zero time in
encrypting and decrypting the data. While in the CBC or ECB modes, the
encryption chipset bears certifications from the National Institute of
Standards and Technology (NIST) and U.S. Federal Information Processing
Standard FIPS Level 2 for a Cryptographic Module. The Amphibious is
authenticated by secure password (PIN number), which is typed on the device for
authentication, then ready for secure data transfer.
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Rocstor’s line of encrypted drives offers the technologies you need to keep your data secure
and safe.
Choose Rocsecure drives and secure your future.
or
Box Contents
•External hard disk drive
•USB cable
•9-pin to 9-pin FireWire 800 (1394b) cable
•Installation user Guide
•Carrying case
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Minimum System Requirements
Mac Users: Window Users:
**You may also connect Amphibious X5 series to a computer with FireWire 400; in this case you
need a special cable or an adaptor (not included) from a 9 pin FireWire 800 connector of the
Amphibious to the 6 Pin connector of FireWire 400.
Connectors
•FireWire 800 (IEEE 1394b) port x2
(You may connect FireWire 800 to a FireWire 400 port via a special cable {also read page 12})
•USB 2.0 port x1
Mini-USB 2x FireWire 800 (400)
Connector Connectors
Hardware: FireWire 800* (0r 400**) or
USB 2.0 port(s.)
Operating Systems: Microsoft Windows
2000, Vista, Windows 7 or 8
Recommended memory: 512 MB RAM
Hardware: FireWire 800* (0r 400**) or
USB 2.0 port(s.)
Mac: PowerPC or Intel processor running
Mac OS 10.5, and later
Recommended memory: 512 MB RAM
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Drive compatibility
•
2.5” SATA 9.5mm height Hard Disk or Solid State Drives
Bus Interface
•
USB 2.0
•FireWire 800 (400)
Physical
•
USB mini-B connector
•FireWire 9-pin connector
•
Dimensions: 130mm (L) x 78mm (W) x 22mm (H)
Power
•
Approx 5V 400mA max (excluding power drawn by the HDD)
Authentication
•Password via built-in keypad
Encryption
•AES-256 hardware based real-time CBC or ECB mode
Key Management
•User-configurable password
•Admin password for administrative mode
Certifications and
Standards
•
NIST
1
certified and FIPS 140-2 certified AES hardware cipher
engine
•FCC, CE
•RoHS compliant
Operating Systems
•Operating System independent
1NIST – The National Institute of Standards and Technology of the United States of America
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MUST BE READ FIRST
PLEASE READ AND FOLLOW THE INSTRUCTIONS PROVIDED IN THIS GUIDE CAREFULLY AND
THOROUGHLY. FAILURE TO DO SO MAY RESULT IN DAMAGE TO AMPHIBIOUS X5 AND ANY
OR ALL OF THE CONNECTED DEVICES.
Amphibious X5 uses the most advanced encryption chip. It encrypts and decrypts all the data
that is being read and written simultaneously in real-time. It utilizes on board password to
authenticate and authorize to access data in the device.
•If you lose/forget your passwords, you lose your data.
•Rocstor does not keep a note of any codes nor will be able to reset.
Before operating the device, please NOTE the followings:
Please type slowly and do not press hard on the keypad (key pad works with soft touch)
Authentication and accessing the data:
The device has one administration password and three user passwords all password are user
defined and is recommended to be changed and remembered)
Administrative password: Manages, allows and sets other password (you lose or forget this
admin password you will be limited to allowing and changing userspasswords)
User password: three (3) users and/or three (3) passwords can be defined. If the user type in
his/her designated password wrong (incorrectly) three (3) time the device will void that
password (will not authenticate or allow access to the data) only then the Administrator with
Admin password can designate another password for the user.
If you lose your administrative password and user passwords you will lose your data
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•Amphibious X5 includes (factory setting) Administration Password and Smartcard
Passwords. (Factory setting passwords can and should be changed.)
•If you lose any of the password(s), you CANNOT access your data. There are no backdoors
or other options to access your data.
oKeep the “Administrative Password” in a safe place. DO NOT lose this Administrative
Password.
oPlease be sure to remember and/or record your password in a safe place.
•Furthermore, you will be LOCKED-OUT after 3 incorrect PIN (password) attempts. Your
password will be VOIDED automatically.
•The keypad works on the principle of touch and users should/need NOT exert force on a
button to register a key pressed.
oIt is recommended to avoid exerting force on the keypad; doing so over time will cause
the buttons to lose their sensitivity.
•For security reasons you MUST type slowly and always wait for the beeping sound before
typing (the number or command) again.
•Limited Warranty does not cover nonoperational devices due to failures stated above.
For further inquiries please contact www.ROCSTOR.com or call +1.818.449.2000
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Cable Types
FireWire 400 (IEEE 1394a) 6-Pin FireWire 400
connector
•FireWire 400 can transfer data between
devices at 400 Mbits/sec
FireWire 800 (IEEE 1394b) 9-Pin FireWire 800
connector
•FireWire 400 can transfer data between
devices at 800 Mbits/sec
USB supports three data transfer rates:
•USB 2.0: A Hi-Speed (USB 2.0) rate of 480 Mbits/s (60 MB/sec)
•USB 1.1: A Full Speed rate of 12 Mbits/s (1.5 MB/sec)
•USB 1.0: A Low Speed rate of 1.5 Mbits/s (187 KB/sec)
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INSTALLATION
How to Connect the Interface Cables - Connecting the Drive
Turn ON your computer and wait until it fully boots up to load all programs.
Connecting X5 to a computer via USB port
To connect X5 to your computer via USB, follow these
easy steps:
FIRST, insert the USB connector to your computer’s USB
port.
Using only one interface cable at a time; insert the USB
cable’s mini Type B end to X5’s USB port. Ensure correct
connector orientation to obtain a snug fit.
The unit’s ACTIVE, STATUS and ERROR indicators will light up in
sequence (refer to page 17 on “Using the built-in keypad” to
locate the LED indicators). Subsequently, the unit’s backlight
will turn on to indicate that X5 has powered up.
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Connecting X5 to a computer via FireWire ports
To connect X5 to your computer via FireWire ports, follow these easy steps:
FIRST, insert the FireWire connector to your computer’s
FireWire port. If your computer supports FireWire 800 with
a 9 pin port available, you will first need a 9-to-9 pin
FireWire cable. Simply connect the cable’s 9 pin end to
your computer’s 9 pin FireWire port.
Insert the FireWire cable’s 9 pin connector to X5’s FireWire
port. You may connect to either port. Ensure correct
connector orientation to obtain a snug fit.
1. The unit’s ACTIVE, STATUS and ERROR indicators will light
up in sequence (refer to page 17 on “Using the built-in
keypad” to locate the LED indicators). Subsequently, the
unit’s backlight will turn on to indicate that X5 has
powered up.
Notes: using USB port:
•Connecting to a non-USB compliant port may cause operation damage or failure.
•To achieve USB 2.0 speeds, always connect X5 directly to a USB 2.0 Hi-Speed host
(computer) port.
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FireWire 400:
If your computer supports FireWire 400 with a 6 pin port available,
please ensure that you have a 9-to-6 pin bilingual cable. Connect
the 6 pin end of the cable to the computer’s FireWire port, and the
9 pin end to X5’s FireWire port.
IMPORTANT NOTE:
As long as the drive is ON, it performs as any standard external drive; therefore
while the drive is in ON (or operational) all the data which is being read
(decrypted) is open to be accessed at all times. Once the drive is tuned OFF the
Smartcard must be inserted and password to be retyped for authentication.
Amphibious X5 encrypts all the date that is being written into the drive at all time.
Notes on using USB port:
•Do not attempt to connect Amphibious X5 to a bus-powered USB hub or USB
extension cable.
•Amphibious X5 may require 2 full power USB ports. Connecting to a non-USB
compliant port may cause operation damage or failure.
•To achieve USB 2.0 speeds, always connect Amphibious X5 to a USB 2.0 Hi-
Speed port.
Notes on using FireWire port:
•If you are using FireWire 400, please ensure that you have a 9-to-6 pin
bilingual cable and connect the 6 pin end to the computer’s FireWire port.
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USING THE BUILT-IN KEYPAD
The built-in keypad allows you to enter/change your password (refer to page 18 on
Authentication and page 22 on changing password). It works on the principle of capacitive
sensing to provide a better user experience and can detect the presence of a touch on the
button.
Status LED indicators
Note:
•The keypad works on the principle of touch and users should/need NOT exert force
on a button to register a key pressed.
•It is recommended to avoid exerting force on the keypad; doing so over time will
cause the buttons to lose their sensitivity.
Note:
Amphibious X5 remains in authenticated mode as long as power is supplied.
Please ensure that you unplug the AC power adapter when away.
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AUTHENTICATION
Amphibious X5 requires users to authenticate themselves via single-factor authentication
before they are granted access to the installed drive. In order to do so, users must present PIN
(Pin Number = Password - something you know). The authentication process involves typing
(slowly) the correct Password (PIN entry) onto Amphibious X5. Upon completion, the connected
drive will present itself to the operating system, and can be used like a normal external drive.
ENTERING YOUR PASSWORD
Each X5 unit allows a maximum three (3) users to log in, where the user is identified by user ID
– 1, 2and 3. The default factory password for each user is “12345678”. To log into X5, simply
press the user ID together with the password, followed by the Enter button.
For example, a user logs in as
112345678 -> ENTER
is identified as User ID 1, with a password of 12345678
User ID 2
212345678 -> ENTER
Is identified as User ID 2, with a password of 12345678
User ID 3
312345678 -> ENTER
Is identified as User ID 3, with a password of 12345678
IMPORTANT NOTES:
•Ensure X5 completes its Power-on Self Tests (which takes about a quick 2 sec) before key
entry. The STATUS LED should give a quick blink.
•If an incorrect password is entered, the Error LED will blink continuously. Press the Esc
button to restart the authentication process. If you have mistyped your password, press
the Esc key at any time to restart the entire authentication process.
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After you have successfully authenticated yourself to X5, drive access will be granted. The
connected drive will then present itself to the operating system as a removable drive. Please
wait for a few seconds for this process to fully complete. The mounting duration depends on
your drive and operating system.
Once the drive appears in your operating system, you may proceed to use it like a normal hard
drive.
Please note as long as the drive is Powered ON or in Hibernation the data is ACCESSIBLE
For maximum security, do not leave X5 connected in authenticated mode while you are away
from your computer.
SECURITY Note:
•If an incorrect PIN is entered, the Error LED will blink continuously. Press the Esc button
to restart Amphibious X5. If you have mistyped your PIN, press the Esc key at any time to
restart the entire authentication process.
You will be LOCKED-OUT after 3 incorrect PIN attempts / entry. The password for that user
will be voided. Please ensure that you have (type) the correct password
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Setting up Amphibious X5
After you have successfully authenticated yourself to X5, drive access will be granted. The
connected drive will then present itself to the operating system as a removable drive. Please
wait for a few seconds for this process to fully complete. The mounting duration depends on
your drive and operating system.
Once the drive appears in your operating system, you may proceed to use it like a normal hard
drive.
Setting up a new drive
To set up a new hard drive, you have to partition and format it. Follow your operating system’s
instructions on how to do so, or refer to Partitioning and formatting your hard drive in the
manual.
Setting up an existing drive
No additional steps are required to set up a previously formatted hard drive. The drive will be
recognized by the operating system and may be accessed as per normal.
Note:
•When using an existing drive, ensure that the drive’s file system is compatible with your
Operating System.
•X5 provides data-at-rest protection. After successful authentication, data in the drive can
be accessed as per normal usage. For maximum security, do not leave X5 connected in
authenticated mode while you are away from your computer.
Note:
•When using an existing drive, ensure that the drive’s file system is compatible with your
Operating System.
•Amphibious X5 provides Data-At-Rest (DAR) protection. After successful authentication,
data in the drive can be access as per normal usage. For maximum security, do not leave
Amphibious X5 connected in authenticated mode while you are away from your
computer.
Please ensure that you make regular backups of your data to protect against possible data
loss.
Amphibious
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