Rointe Geneva 050DHW4 User manual

User Manual
Geneva water heater
Models
50 litres | 80 litres | 100 litres
Please read this manual carefully before installation and operation. Please keep this manual for future
reference and your product guarantee conditions.

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CONTENTS
1. Introduction .............................................................................................................. 2
2. Components ............................................................................................................ 4
3. Installation - general ................................................................................................ 4
4. Installation - plumbing ............................................................................................. 6
5. Installation - electrical ............................................................................................ 10
6. Filling, commissioning and operation .....................................................................11
7. Troubleshooting ..................................................................................................... 12
8. Maintenance and cleaning ..................................................................................... 13
9. European Directive (WEEE) 2012/19/UE ............................................................... 14
10. Guarantee .............................................................................................................. 14
10.1 Terms and conditions .................................................................................... 14
10.2 How to register .............................................................................................. 17
11. Commissioning and service record ...................................................................... 18
12. Technical specication & data ............................................................................... 19
1. INTRODUCTION
Thank you for choosing this product. Please read this manual carefully before operation
and retain for further use.
ROINTE water heaters have passed the most stringent quality controls to meet all necessary
safety requirements. It is therefore imperative that this product is only installed by a trained
and competent person as defined in the relevant regulations. ROINTE does not accept
any liability for damage done to persons or property resulting from incorrect installation,
or undue handling/usage of this product.
As part of ongoing product development and improvement ROINTE reserves the right to
undertake changes to the product without prior notice. Great care has been taken to ensure
this manual was correct at the time of print. Should you however discover any issues with
the information contained therein please do not hesitate to contact your vendor.
This product has been designed specically for the purpose of delivering heated, domestic
and sanitary hot water as part of a pressurised water heating system. Please ensure you
have purchased the relevant installation kit, which includes ttings that comply with Section
G3 of Building Regulations. This is necessary to complete the installation.

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GENEVA UNVENTED WATER HEATER
IMPORTANT: When using electrical appliances, precautions should be taken to reduce
the risk of re, electrical shock and injury to persons.
IMPORTANT: It is important the tundish is positioned away from any electrical components.
It should terminate in a safe place where there is no risk to persons in the vicinity of the
discharge. The discharge will consist of scalding water and steam. Asphalt, roong felt
and non-metallic rainwater goods may be damaged by such discharges.
IMPORTANT: To disconnect the product from the main power supply, remove the plug
from the socket. Do not pull the cable.
WARNING: If the power cable is damaged, it must be replaced by ROINTE or its authorized
personnel in order to avoid any damage.
WARNING: Do not switch on the elecricity supply until instructed to do so in the
commissioning procedure and once the product is full of water.
WARNING: Servicing and product repairs should only be undertaken by ROINTE or its
authorized personnel using only exact manufacturer-approved spare parts.
WARNING: The product is IP24 rated and may be used in bathrooms, however not in the
immediate vicinity of baths, showers, water connections, basins, swimming pools or other
bodies of water. The product must never be installed where itself or the switches/control
panel is within the reach of persons in water. Never use the product with wet hands. Do
not place any water containers (glasses, vases etc.) on or near the product.
WARNING: To avoid overheating do not cover the product. This includes furniture, curtains,
clothes and any other items. Do not insert any kind of object in the product. Obstructions
should not be placed in front, above or directly next to the product. Do not use insecticides,
paints, chemicals or aerosols on or near the product. Do not sit on the product. Failure to
comply with the above will render your guarantee invalid.
WARNING: This product can be used by children aged over 8 years
and by persons with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge if they have been given supervision or
instruction concerning use of the product in a safe way and understand
the hazards involved. Children should not plug in, regulate, clean, play
with or perform maintenance on this product. Children aged less than 3
years should be kept away from the product unless supervised.
WARNING: If the cylinder is not being installed immediately, it should remain in its original
box with all pipe end protective caps in situ to prevent damage. We recommend that the
cylinder be transported to its installation position with the outer box in place.

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2. COMPONENTS
This product is manufactured with CFC-free polyurethane insulation foam, a vitried steel
tank and copper heating elements. It also comes with a magnesium anode and a basic
control panel made of PP.
The product comes with the following components:
• Product with sheathed heating elements
• Basic control panel with external thermal regulator
• T/P valve 0.7 MPa 90ºC and electrolytic ttings
• Installation and user manual
3. INSTALLATION - GENERAL
3.1. Suitability
The product is suitable for domestic hot water systems where the cold mains water supply
has a maximum supply pressure of 0.9 MPa. Reduced performance is available at lower
pressures, but the product is not suitable for pressures lower than 0.15 MPa and a ow rate
of 20 litres per minute. The neccessary safety equipment to comply with all national
legislation is available for purchase from Rointe.
3.2. Water supply
The water supply to the cylinder should be potable water direct from a public mains water
supply with any water treatment equipment functioning correctly. For optimum performance
the unit should be fed via a 15 mm or 22 mm diameter supply pipe direct from the mains
water entry point to the property and supplies a maximum pressure of 0.9 MPa. The unit
can operate with a minimum supply pressure of 0.15 MPa and a ow rate of at least 20 litres
per minute, but ow from the outlets will be low if several outlets are used simultaneously.
The cylinder control equipment is factory set to limit the system operating pressure to 0.3
MPa. The maximum supply pressure into the pressure-reducing valve is 0.9 MPa.
3.3. Taps and fittings
All taps and ttings incorporated in the unvented system should have a rated operating
pressure of 0.7 MPa or above.
We recommend using a Rointe Trusted Supplier. Find your nearest one by calling us on
0203 321 5928 or using the locator at www.rointe.co.uk.
IMPORTANT: Before installation, please locate the metal tag and note the product
reference and serial number. You will need this information to register your guarantee.

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GENEVA UNVENTED WATER HEATER
WARNING: Do not install the product directly below a xed socket outlet or
connection box. Do not install or use outdoors. Do not install directly underneath a
shelf. This product is designed for internal wall-mounted installation using the ROINTE
template, installation kit and xing items provided.
3.4. Location and positioning
The unit is designed to be vertically wall mounted, indoors, in a frost-free environment.
When choosing a suitable location for the cylinder, consideration should be given to the
routing of the discharge pipe to a convenient point and also the availability of an adequate
power supply for connecting the sheathed heating elements.
The wall onto which the product is mounted must be of good sound masonry construction
capable of holding the weight of the cylinder when full of water (see section 11 “Technical
Specications” for weights).
The position of the cylinder should provide easy
access for servicing and replacing the sheathed
heating elements and magnesium anodes should
the need arise.
Pipe runs should be made as short as possible and
lagged to prevent heat loss.
To allow for servicing and repairs, the cylinder must
be mounted at least 500 mm above any object or
surface, so that access is available to the electric
connectors and the heating elements (if necessary)
may be removed (see gure opposite).
Never install the horizontal product with the wall
brackets on the oor or horizontal plane.
Please do not cover the products or place any
object (including furniture) directly in front of it.
We recommend this product is mounted close to an external wall so that the discharge
pipe can be routed to a safe, visible place.
The tundish should be mounted in a visible location so that it can be easily inspected.
WARNING: The product is IP22 rated, therefore must not be installed in bathrooms or
where itself or the control panel is within the reach of persons in water.

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4. INSTALLATION - PLUMBING
Figure 2 - Cylinder connection arrangement
NO. DESCRIPTION
1Mains cold water supply
2Stop Cock (not included)
3Pressure reducing valve*
4Check valve*
5Expansion relief valve*
6Discharge pipe (22 mm)
7Drain Cock (not included)
8Tundish*
9Expansion vessel*
10 T/P relief valve (included)
11 Electrical ttings (included)
* Available in installation kit
4.1. Connections
All pipework connections to the cylinder MUST be made in accordance with Figure 2. A
drain cock (not supplied) should be tted in the position shown in Figure 2 to facilitate
draining of the cylinder.
4.2. Electrical fittings
The electrical ttings (Figure 2) must be tted to the product. If not, the guarantee will be
invalid. Check the T/P Relief Valve (Figure 2) to ensure it is connected with the electrical
ttings. If not, please contact us by telephoning 0203 321 5929.
4.3. Cold water supply
For best results, the cylinder should be fed by an uninterrupted supply pipe into the
pressure reducing valve (PRV) (Figure 2) with a maximum supply pressure of 0.9 MPa. The
cylinder should not be used on any system with a supply pressure below 0.15 MPa and a
ow rate of less than 20 litres per minute.

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GENEVA UNVENTED WATER HEATER
4.4. Temperature and pressure relief valve
The temperature and pressure relief valve (T/P Valve) is supplied (Figure 2). Once the T/P
valve is tted it should not be removed from the cylinder or tampered with in any way. The
valve is pre calibrated to lift at 0.7 MPa or 90oC and any attempt to adjust it will render the
guarantee null and void and could affect the safety performance of the unit.
The outlet of the T/P valve should be routed in 15 mm copper piping in a downward direc-
tion alongside the product to the tundish in a frost-free environment. The expansion vessel
must be into the pressure reducing valve rst, and then T’d into the downpipe of the T/P
relief valve before the tundish.
4.5. Pressure reducing valve
The pressure reducing valve (Figure 2) should be installed in the cold water supply to the
water heating unit with the arrow pointing in the direction of water ow as shown in Figure
2. This can be connected to a maximum supply pressure of 0.9 MPa.
4.6. Expansion relief valve
This must be installed between the pressure reducing valve and the water heating unit
in accordance with Figure 2. No other valve should be tted between this valve and the
cylinder. The expansion relief valve contains a non return valve.
4.7. Expansion vessel
A suitable expansion vessel (Figure 2) with a pre-charge pressure of 0.15 or 0.3 MPa is
available in an optional kit for tting to all water heating units in the range. The expansion
vessel MUST be tted to the safety group. The expansion vessel MUST be positioned with
the entry point at the bottom (see Figure 2 above).
IMPORTANT: Regular checks must be carried out to ensure the expansion vessel is
correctly pressurised to 0.15 or 0.3 MPa at all times. Regular servicing and checks of
of the tank, heating elements and magnesium anodes is also recommended to ensure
the product is kept in good working condition and to maintain product guarantee.
4.8. Tundish
The tundish (Figure 2) must not be positioned above or in close proximity to any electrical
current carrying devices or wiring. The installation should conform with the requirements
of section 4.9.
4.9. Discharge arrangement
The tundish (Figure 2) must be installed in a position so that it is clearly visible by the user.
In addition, the discharge pipe (Figure 2) from the tundish should terminate in a safe place
where there is no risk to persons in the vicinity of the discharge, be of metal and:

8
a) Be at least one pipe size larger than the normal outlet size of the safety device unless
its total equipment hydraulic resistance exceeds that of a straight pipe 9m long, i.e.
discharge pipes between 9m and 18m equivalent resistance length should be at least
two sizes larger then the normal outlet size of the safety device, between 18m and 27m
at least three sizes larger and so on. Bends must be taken into account in calculating
the ow resistance. Refer to Figure 3, Table 1 and Calculated Example 1.
b) Have a vertical section of pipe at least 300 mm long below the tundish before any
elbows or bends in the pipework.
c) Be installed with a continuous fall.
d) Have discharges visible at both tundish and the nal point of discharge, but where
this is not possible or practically difcult, examples of acceptable discharge arrange-
ments are:
• Ideally below a xed grating and above the water seal in a trapped gully.
• External surfaces such as car parks, hard standings, grassed areas, etc.) are
acceptable providing that where children play or otherwise come into contact
with discharges, a wire cage or similar guard is positioned to prevent contact
whilst maintaining visibility.
• Discharge at high level, e.g. into a metal hopper and metal down pipe with the
end of the discharge pipe clearly visible (tundish visible or not) or onto a roof
capable of withstanding high temperature discharges of water and 3 m from any
plastic guttering system that would collect such discharges (tundish visible).
• Where a single pipe serves a number of discharges such as in blocks of ats,
the number served should be limited to not more than six systems so that any
installation discharging can be traced reasonably easily. The single common
discharge pipe should be at least one pipe size larger than the largest individ-
ual discharge pipe to be connected. If unvented hot water storage systems
are installed where discharges from safety devices may not be apparent (i.e. in
dwellings occupied by blind, or disabled people), consideration should be given
to the installation of an electrically operated device to warn when discharge
takes place.
WARNING: The discharge will consist of scalding water and steam. Asphalt, roong
felt and non-metallic rainwater goods may be damaged by such discharges.

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GENEVA UNVENTED WATER HEATER
Figure 3 - Typical discharge pipe arrangement
Table 1 - Sizing of copper discharge pipe “D2” for common temperature relief valve
outlet sizes
Valve outlet
size
(diameter,
inches)
Min. size of
discharge
pipe D1 (mm)
Min. size of
discharge
pipe D2 (mm)
Max. resistance
allowed (length of
straight pipe - no
elbows / bends (m)
Resistance
created by each
elbow or bend (m)
G 1/2 15
22
28
35
up to 9
up to 18
up to 27
0.8
1.0
1.4
G 3/4 22
28
35
42
up to 9
up to 18
up to 27
1.0
1.4
1.7
G1 28
35
42
54
up to 9
up to 18
up to 27
1.4
1.7
2.3

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Calculated Example 1
The example is for a 1/2” diameter temperature relief valve with a discharge pipe (D2)
having 4 x 22 mm elbows and a length of 7 m from the tundish to the point of discharge.
The maximum resistance allowed for a straight length of 22 mm copper discharge pipe (D2)
from a 1/2” diameter temperature relief valve is 9.0 m.
Subtract the resistance for 4 x no 22 mm elbows at 0.8 m each = 3.2 m. Therefore, the
maximum permitted length equates to: 5.8 m. This 5.8 m is less than the actual length of
7m, therefore, calculate the next largest size.
Maximum resistance allowed for a straight length of 28mm pipe (D2) from a 1/2” diameter
temperature relief valve equates to: 18 m. Subtract the resistance for 4 No 28 mm elbows
at 1.0 each = 4 m.
Therefore the maximum permitted length equates to: 14m. As the actual length is 7m, a 28
mm diameter copper pipe will be satisfactory.
5. INSTALLATION - ELECTRICAL
WARNING: This equipment and pipework must be earthed. All electrical wiring must
be carried out by a competent person and in accordance with current regulations.
5.1. Sheathed heating elements
Two parallel 1.2kW 230v 50Hz sheathed heating elements are pre tted to the cylinder.
5.2. Wiring
The power supply to the product must be via a double pole isolator switch or controller,
having contact separation of at least 3 mm, to comply with BS 6141 and must be fully
earthed. In case of an electric problem, check that the wiring follows:
a) The earth wire is connected to the cylinder terminal marked with the earth symbol.
b) The live wire is connected to the high temperature cut-out terminal.
c) The neutral wire is connected to the high temperature cut-out terminal.
WARNING: Do not switch on the elecricity supply until instructed to do so in the
commissioning procedure and once the product is full of water.

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GENEVA UNVENTED WATER HEATER
6. FILLING, COMMISSIONING & OPERATION
6.1. Filling and commissioning
a) Check that the expansion vessel charge pressure is 0.15 or 0.3 MPa.
b) Check that all water and electric connections are correctly congured.
c) Open the main stopcock and ll the unit. Open successive hot taps starting with the
tap furthest from the product. Leave each tap open for a few moments to allow all air and
debris from the system to exit. Close all of the taps.
d) Turn off the mains water supply to the cylinder and drain the system through the drain
cock.
e) Rell the cylinder with hot taps open and close when water ows freely.
f) Manually lift (by rotating the knob) both the expansion relief and the temperature and
pressure relief valves for a short period to remove trapped air from behind the valve
seating and to check the correct function of the discharge arrangement.
g) Check all joints for leaks and rectify as necessary.
h) With the product full of water, switch on the electricity supply. Check that the cylinder
heats the water and the thermostat operates. Turn on the hot taps to check that warm
water is delivered.
i) Check that while the unit is heating up, no water exits from either the expansion relief
valve or the temperature and pressure relief valve. If water does exit through the valves
check the expansion vessel pressure and installation.
j) Increase the temperature to maximum and allow the unit to heat and the temperature
to stabilise. Check that no water discharges from the valves. Turn on the hot taps to
drain the product of hot water. Set the thermostat to the required temperature and allow
the product to reheat ready for use.
6.2. Guidance
When a hot tap is turned on there may be a short surge of water. This is quite normal with
unvented systems and does not mean there is a fault.
When you rst ll a basin the water may sometimes appear milky. This is due to very tiny
air bubbles in the water which will clear very quickly.
If water is seen dripping through the tundish at any time switch off the electricity supply
immediately and call the installer or the Rointe Technical Service department on 0203 321
5929.

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6.3. Operation
To turn the product on/off, press the red switch on the front of the product. A light will
come on when the product is switched on.
To adjust the temperature, use the temperature dial located next to the on/off switch. To
increase temperature turn the dial to the right. To decrease the temperature, turn the dial
to the left.
7. TROUBLESHOOTING
WARNING: Disconnect electric supply before removing or repairing any electrical
equipment or covers over electrical equipment.
FAULT POSSIBLE CAUSE REMEDY
No hot water
1. Mains supply off.
2. Strainer in pressure
reducing valve blocked.
3. Pressure reducing valve
incorrectly tted.
1. Open stopcock.
2. Turn water supply off,
remove strainer and clean.
3. Re-t correctly.
Water from hot
taps is cold
1. Not switched on.
2. High limit thermostat has
tripped.
1. Switch on the product.
2. Check and reset.
Intermittent water
discharge through
tundish on warm-
up
1. Expansion vessel has lost
its charge pressure.
1. Turn off stopcock, open
a hot water tap, check
vessel charge pressure and
recharge
Continuous water
discharge
1. Pressure reducing valve not
working.
2. Expansion relief valve not
seating correctly.
3. Temperature and pressure
relief valve not seating
correctly.
1. Check pressure from
pressure reducing valve
if greater than 0.3 MPa
replace cartridge.
2. Manually lift the valve once
or twice to clear any debris
from the seat otherwise
replace valve.

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GENEVA UNVENTED WATER HEATER
8. MAINTENANCE & CLEANING
Servicing and maintenance must only be carried out by a competent unvented hot
water professional or by Rointe authorised personnel, at least once per year. This
includes the tank, heating elements and magnesium anodes.
Before any work is carried out on the installation, it MUST rst be isolated from the mains
electricity supply. Only use spare parts authorised by Rointe. The use of other parts will
invalidate the warranty.
Drain the cylinder – When draining the cylinder, always switch off the product. Turn off the
water supply at the stopcock (see Figure 2). Connect a hosepipe to the drain cock (see
Figure 2) and route it to a convenient gully. Open the drain cock and all hot taps that are
served by the cylinder. The cylinder may take several minutes to empty completely.
Check the magnesium anode at least once per year, and replace if worn or defective.
Remove the cartridge from the pressure reducing valve. Check the strainer and if necessary
remove any debris from in front of it. Replace the cartridge.
Check the charge pressure in the expansion vessel and top up as necessary. The charge
pressure should be 0.15 or 0.3 MPa.
Close the drain cock, disconnect the hose, ret the heating element and close all hot water
taps before reopening the stopcock. Allow the cylinder time to ll whilst checking for any
leaks. Release any air from the system by opening each hot water tap individually, starting
with the one furthest from the cylinder.
Manually lift the expansion relief and temperature and pressure relief valve one at a time,
every 12 months (more frequently in hard water areas) to prevent debris from building up
behind the valve seat. Whilst carrying out this operation, check that the discharge to waste
is unobstructed. Check that each valve seals correctly when released. As the valves are
pre-calibrated, they require no further maintenance.
Finally, when the product is full of water switch on the mains electricity supply to the product.
As the system heats up, check again for any leaks and rectify as necessary.
In the event of the manual reset cut-out operating, isolate the product from the mains
supply, investigate and identify the cause of the operation of this cut-out, rectify the fault
before manually resetting the cut-out via the reset button on the cut-out. Finally switch the
mains electricity supply back on.
WARNING: Disconnect the product from the power supply before any cleaning or
maintenance. Do not use any abrasive product on the aluminium, such as (but not limited
to) chemicals, rough cloths, hard bristled brushes or wire/steel wool.

14
9. EUROPEAN DIRECTIVE (WEEE) 2012/19/UE
Under the European Directive 2012/19/UE on Waste Electrical and Electronic Equipment
(WEEE), this product cannot be treated as household waste. Instead it must be separated
to optimize the recovery and recycling of all of the components and materials to reduce
the impact on human health and the environment. The symbol of the container crossed out
over a horizontal line is marked on all of ROINTE products to remind the consumer of the
obligation to separate them on disposal. The consumer should contact their local authority
or council ofce, or original point of sale to learn about the correct method of disposal for
this product.
10. GUARANTEE
There are certain terms and conditions on this ROINTE product. These conditions comply
with all the rights construed within national legislation, as well as any additional rights and
guarantees, which are offered by ROINTE. Please ensure that you register your product
guarantee at www.rointe.co.uk.
Any incident you might detect with your product can be sorted by the product seller or by
ROINTE. Please contact ROINTE by telephoning 0203 321 5929 or send an email to
[email protected], through which we will instruct you on how to solve the incident.
You will need to state the product reference and serial number (located on the metal
tag with the product) and the type of incident when contacting ROINTE. In addition,
please attach a copy of the product invoice and/or proof of purchase that indicates
the date on which the product was sold.
GENEVA
10.1. Terms & conditions
1. ROINTE guarantees there are no material defects of design or manufacture at the
time of original purchase. ROINTE guarantees the tank for 60 months and electric plus
electronic components for 24 months for this product only, provided it has not been
modied in any way.
2. If during the guarantee period, the product does not work correctly under normal use,
and any design, material or manufacturing defect is found, ROINTE will repair or substitute
the product as it sees t, in accordance with the terms and conditions as follows:

15
GENEVA UNVENTED WATER HEATER
2.1. The guarantee is only applicable if the original guarantee is issued by the seller and
when the said guarantee has been registered with ROINTE correctly, including product
reference, series number (marked on the product’s metal tag), purchase date and proof of
purchase. The product guarantee can be registered on our website at www.rointe.co.uk
or can be sent via email to [email protected] within 90 days of installation. ROINTE
reserves the right to reject the guarantee when this information has been removed or
modied after the original product purchase.
2.2. The guarantee is only applicable if the product has been installed by a competent
person in accordance with this installation manual and all current regulations at the time
of installation.
2.3. The guarantee is only applicable to those cases that concern material, design and
manufacturing defects, and under no circumstances covers damage to the product for
the following reasons:
i) Damage caused by negligence and / or misuse of the product, i.e. used for other
purposes that are not construed as its normal use or for not respecting instructions
of use, servicing or maintenance given by ROINTE, as well as incorrect installation or
use of the product that may not comply with the current technical standards of safety.
ii) Corrosion of any part of the product caused by direct exposure to salt-water. When
the product is installed less than 200m from the coast, the guarantee period for
damages caused by corrosion will be reduced by 50%.
iii) Any unauthorised modication of the product or repairs of the product carried out
by third parties or unauthorised persons, or opening of the product by third parties or
unauthorised persons.
iv) Any accidents that are deemed outside the control of ROINTE, such as (but not
limited to): lightning, res, oods, natural disasters, public disorder, atmospheric or
geologic phenomena etc.
v) Faults that result from incorrect installation. Guidance can be found from Rointe and
in this installation manual. If in doubt, please contact ROINTE.
2.4. Any repairs or substitutions completed as part of this guarantee service do not allow
extension periods or new periods of guarantee i.e. your guarantee will not be extended
should a repair or substitution of this product take place.
2.5. Any repairs or substitutions covered under this guarantee must be parts that are
functionally equivalent. The defective parts or parts removed or replaced shall become
the property of ROINTE and should be returned as such.
2.6. The product must be installed in a way that allows access for ROINTE technicians
or authorised persons should they need to gain access to the product for repair or
maintenance. The user/client is responsible for any costs or organisation required to
provide access to the products for repair and/or substitution.

16
2.7. The product has been installed indoors, in a frost free environment and has solely
been used for the purpose of heating potable water that complies with current (at time
of installation) regulations and standards and is not fed with water from a private source.
2.8. The product has not been subjected to excessive pressure or electrolytic actions
from dissimilar materials or attack from salt deposits.
3. The ROINTE Technical Support department will advise you if you need to purchase any
parts not covered under this guarantee or out of guarantee.
4. This guarantee will be invalid if the product: has been manipulated, modied and/or
repaired in any way and/or by unauthorised persons. This guarantee will also be invalid if the
product is not correctly installed, or has not undergone an annual inspection or service by
a competent professional. This includes inspection and repair of the tank, heating elements
and magnesium anodes. Magnesium anode repair or replacement is the responsibility of
the user and not ROINTE.
5. This guarantee is not transferable and does not include claims due to damage by lime
scale or frost.
6. Proof of purchase will be required by ROINTE for any claim.
7. This guarantee does not affect your statutory rights.
8. This guarantee does not affect the buyer’s legal rights stipulated in current national
legislation, nor affects those rights against the distributor or installer that could come forth
in compliance with the purchase contract.
9. In the absence of applicable national legislation, this guarantee shall prevail and may
be construed as the buyer’s only protection. ROINTE, its ofces, employees, distributors
and installers will not be held responsible for any accidental damage that emerges due to
infringement of any rules implicitly related to this product.
For help about the product or guarantee, please contact ROINTE by phoning
0203 321 5929 or send an email to [email protected].
10.2. How to register your product guarantee

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GENEVA UNVENTED WATER HEATER
IMPORTANT: It’s important to register your ROINTE product as part of our guarantee
service, in case you wish to make a claim.
You can register your ROINTE product in the following ways:
WEBSITE
1. Go to www.rointe.com/uk/register-your-guarantee/.
2. Login to your existing account or create a new account if you need to.
3. Click on “My products”.
4. Enter your product reference (alphanumeric and in upper case).
5. Enter your serial number (26 digits located on the metal tag on your product and
starts with 843).
6. Upload your proof of purchase, such as invoice in PDF, JPEG or PNG format. This
is not mandatory but by doing so you ensure your guarantee period is accurate.
7. Click “Register”.
8. Congratulations! Your product is now registered.
EMAIL
1. Send an email to [email protected] with the following information:
• Customer name
• Address and postcode
• Telephone number and email address
• Product reference (as described above)
• Serial number (as described above)
• Product purchase date and proof of purchase (as described above).
2. Our Technical Support team will conrm your product registration and request any
additional information needed via email.
POST
1. Post the information listed in the EMAIL section above to:
• INDUSTRIAS ROYAL TERMIC, S.L. t/a Rointe UK, C/E Parcela 43, 30140,
Santomera (SPAIN)
Please ensure you obtain proof of posting.
11. COMMISSIONING & SERVICE RECORD

18
11.1. Commissioning record
CUSTOMER DETAILS
Model: Telephone:
Address:
PRODUCT DETAILS
Model: Product ref:
Capacity (litres) Serial no:
INSTALLER DETAILS
Company name: Date:
Address:
Telephone:
Installer name: Registration no.
COMMISSIONING ENGINEER (IF DIFFERENT)
Company name: Date:
Address:
Telephone:
Installer name: Registration no.
11.2. Service record
Before completing the appropriate Service Record below, please ensure you have carried
out the service as described in the manufacturer’s instructions and in compliance with all
relevant codes of practice. It is recommended that your water heater is serviced regularly
and that your service engineer completes the appropriate Service Record below.
SERVICE 1 DATE SERVICE 2 DATE
SERVICE ENGINEER SERVICE ENGINEER
TEL NO. TEL NO.
REGISTRATION NO. REGISTRATION NO.
SIGNATURE SIGNATURE
SERVICE 3 DATE SERVICE 4 DATE
SERVICE ENGINEER SERVICE ENGINEER
TEL NO. TEL NO.
REGISTRATION NO. REGISTRATION NO.
SIGNATURE SIGNATURE

19
GENEVA UNVENTED WATER HEATER
12. TECHNICAL SPEC
MODEL 050DHW4 080DHW4 100DHW4
Volume (L) 50 80 100
MATERIALS
Vitried steel tank
CFC-free ployurethane foam
Basic control panel made of PP
Copper heating elements
DIMENSIONS, WEIGHTS & FINISHES
Diameter (mm) 440 440 440
Height (mm) 597 847 987
Installed depth (mm) 490 490 490
Distance between connections (mm) 110 110 110
Water connection (““) 1/2 1/2 1/2
Empty weight (kg) 15.7 21.4 24.0
Maximum working pressure (bar) 8
Finish White RAL 9016
ELECTRICAL CHARACTERISTICS
Load prole M L L
Nominal Power (W) 1,500 1,500 1,500
Voltage (V) 230 ~V 230 ~V 230 ~V
Current (A)
INSTALLATION & SAFETY
Magnesium anode
Safety thermostat
Installation position Vertical
Installation kit (sold separately)
Protection Grade IP22 IP22 IP22
GUARANTEES
Tank 5 years 5 years 5 years
Electronics & electrical components 2 years 2 years 2 years
EAN CODES 8435556141297 8435556141303 8435556141310

Rointe United Kingdom
Hampton Business Park, Club Way,
Peterborough PE7 8JA
T. 0203 321 5928
Rointe Ireland
Blackrock, County Louth
T. 01 553 0523
Rointe España & Portugal
P.I. Vicente Antolinos - C/ E, p. 43, 30140 Murcia
T. 902 158 049
Rointe France
6 Rue Duret, 75116 Paris
T. 01 73 05 70 01
Copyright © Rointe Heating 2020. All rights reserved. As
part of our continuous improvement policy, we reserve
the right to alter or modify any product or specifications
without notice. This also applies to products already on
order provided that such alterations can be made without
subsequent changes to specifications already agreed. We
cannot accept responsibility for any errors in catalogues
or other printed materials.
MRGENTUK-V1
ª”~“±
www.rointe.co.uk/technical-support
[email protected]
0203 321 5929
Monday to Friday from 8.00 am to 5.00 pm.
If you have any questions or need help, please contact us: