Rose electronics ServeView Pro SEB-8UB User manual

10707 Stancliff Road Phone: [phone]
Houston, exas 77099 Internet: WWW.ROSE.COM
M
INSTALLATION AND OPERATIONS
MANUAL

LIMITED WARRANTY
Copyright  Rose Electronics 1990-2002. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or
transcribed in any form or any means, electronic or mechanical, including
photocopying and recording, without the prior written permission of Rose Electronics.
Rose Electronics Part # MAN-SVPRO10
Printed In the United States of America  Revision 1.0
Rose Electronics warrants the ServeView Pro ™ to be in good working order for one year from
the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be
in good working order at any time during this one-year warranty period, Rose Electronics will, at
its option, repair or replace the Unit as set forth below. Repair parts and replacement units will be
either reconditioned or new. All replaced parts become the property of Rose Electronics. his
limited warranty does not include service to repair damage to the Unit resulting from accident,
disaster, abuse, or unauthorized modification of the Unit, including static discharge and power
surges.
Limited Warranty service may be obtained by delivering this unit during the one-year warranty
period to Rose Electronics or an authorized repair center providing a proof of purchase date. If
this Unit is delivered by mail, you agree to insure the Unit or assume the risk of loss or damage in
transit, to prepay shipping charges to the warranty service location, and to use the original
shipping container or its equivalent. You must call for a return authorization number first. Under
no circumstances will a unit be accepted without a return authorization number. Contact an
authorized repair center or Rose Electronics for further information.
ALL EXPRESS AND IMPLIED WARRAN IES FOR HIS PRODUC INCLUDING HE
WARRAN IES OF MERCHAN ABILI Y AND FI NESS FOR A PAR ICULAR PURPOSE, ARE
LIMI ED IN DURA ION O A PERIOD OF ONE YEAR FROM HE DA E OF PURCHASE, AND
NO WARRAN IES, WHE HER EXPRESS OR IMPLIED, WILL APPLY AF ER HIS PERIOD.
SOME S A ES DO NO ALLOW LIMI A IONS ON HOW LONG AN IMPLIED WARRAN Y
LAS S, SO HE ABOVE LIMI A ION MAY NO APPLY O YOU.
IF HIS PRODUC IS NO IN GOOD WORKING ORDER AS WARRAN IED ABOVE, YOUR
SOLE REMEDY SHALL BE REPLACEMEN OR REPAIR AS PROVIDED ABOVE. IN NO
EVEN WILL ROSE ELEC RONICS BE LIABLE O YOU FOR ANY DAMAGES INCLUDING
ANY LOS PROFI S, LOS SAVINGS OR O HER INCIDEN AL OR CONSEQUEN IAL
DAMAGES ARISING OU OF HE USE OF OR HE INABILI Y O USE SUCH PRODUC ,
EVEN IF ROSE ELEC RONICS OR AN AU HORIZED DEALER HAS BEEN ADVISED OF HE
POSSIBILI Y OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY O HER PAR Y.
SOME S A ES DO NO ALLOW HE EXCLUSION OR LIMI A ION OF INCIDEN AL OR
CONSEQUEN IAL DAMAGES FOR CONSUMER PRODUC S, SO HE ABOVE MAY NO
APPLY O YOU. HIS WARRAN Y GIVES YOU SPECIFIC LEGAL RIGH S AND YOU MAY
ALSO HAVE O HER RIGH S WHICH MAY VARY FROM S A E O S A E.
IBM ®, A , and PS/2 are trademarks of International Business Machines Corp.
Microsoft ® and Microsoft Windows™ are registered trademarks of Microsoft Corp.
Apple, Macintosh, and ADB are trademarks of Apple Computer, Inc.
Sun is a registered trademark of Sun MicroSystems Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owner.
NO E: his equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. hese limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. his equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
at his own expense.

FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY .
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY
CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
his equipment generates, uses, and can radiate radio frequency energy
and if not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause interference to radio
communication. It has been tested and found to comply with the limits for a
Class A digital device in accordance with the specifications of Part 15 of
FCC rules, which are designed to provide reasonable protection against
such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to
cause interference, in which case the user at his own expense will be
required to take whatever measures may be necessary to correct the
interference.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
his digital apparatus does not exceed the Class A limits for radio noise
regulation of industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
prescrites dans le Règlement sur le brouillage radioélectrique publié par
Industrie Canada.
EUROPEAN UNION DECLARATION OF CONFORMITY
ACCORDING TO COUNCIL DIRECTIVE 89/336EEC
his equipment is in conformity with the
requirements of the European EMC directive
89/336/EEC
72/21/EEC
EN55022: (Class A, 1998)
EN55024 (1998)
CISPR22 (1995)

TABLE OF CONTENTS
Co te ts
Disclaimer........................................................................................................................ 1
Introduction...................................................................................................................... 1
Features......................................................................................................................2
Compatibility ............................................................................................................... 2
Package contents.......................................................................................................3
Rose Electronics web site.......................................................................................... 3
System overview .............................................................................................................3
KVM station ................................................................................................................3
CPU connection .........................................................................................................3
ServeView Pro models ...................................................................................................4
ServeView Pro models (rear) .........................................................................................5
Cables .............................................................................................................................6
ServeView Pro to KVM station cables.......................................................................6
ServeView Pro to CPU cables ...................................................................................6
ServeView Pro Master to Slave unit cables ..............................................................6
Keyboard command usage ........................................................................................9
Organizing the system ..................................................................................................10
Installation – Single unit................................................................................................ 10
Connecting the KVM station .................................................................................... 10
Apply power..............................................................................................................10
Connecting the computers .......................................................................................11
Installation – Cascading units....................................................................................... 13
Connecting “Slave” units ..........................................................................................14
Connecting the computers .......................................................................................14
Selecting a computer from the front panel .............................................................. 16
Selecting a computer using keyboard commands ..................................................16
Selecting a computer through the RS232 port........................................................ 16
Reset to factory defaults ..........................................................................................16
Rack mounting.......................................................................................................... 16
Firmware update ......................................................................................................17
Maintenance and Repair.......................................................................................... 21
echnical Support ....................................................................................................21
Safety and EMC Regulatory Statements.................................................................23
Figures
Figure 1. ServeView Pro models....................................................................................4
Figure 2. Rear panel ....................................................................................................... 5
Figure 3. Single Unit installation...................................................................................12
Figure 4. Cascading units ............................................................................................. 15
Tables
able 1. Front panel........................................................................................................4
able 2. Rear panel connectors .....................................................................................5
able 3. Keyboard commands .......................................................................................7
able 4. Mode commands .............................................................................................. 8
able 5. ypematic value................................................................................................8
Appe dices
Appendix A. Initial factory settings ............................................................................... 25
Appendix B. Parts and cables ...................................................................................... 26
Appendix C. General Specifications.............................................................................27
Appendix D. Rack mount instructions ..........................................................................28
Appendix E. Rack mount illustration ............................................................................28
Appendix F. Keyboard mapping ...................................................................................29
Appendix G. Video distance capability.........................................................................30

INTRODUCTION
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL 1
Disclaimer
While every precaution has been taken in the preparation of this manual,
the manufacturer assumes no responsibility for errors or omissions. Neither
does the manufacturer assume any liability for damages resulting from the
use of information contained herein. he manufacturer reserves the right to
change the specifications, functions, or circuitry of the product without
notice.
he manufacturer cannot accept liability for damages due to misuse of the
product or other circumstances outside the manufacturer’s control. he
manufacturer will not be responsible for any loss, damage, or injury arising
directly or indirectly from the use of this product. See limited warranty for
further information.
I troductio
hank your for choosing the Rose Electronics
®
ServeView Pro™
professional KVM switch. he ServeView Pro represents the latest
technology in single user, keyboard-monitor-mouse switching. he
ServeView Pro is the result of Rose Electronics commitment to providing
state-of-the-art switching solutions for today’s demanding workplace. he
ServeView Pro has proven to be a valuable and dependable investment for
users that have the need to access multiple computer systems from a
single KVM station.
Each model can support either PC/Unix or multi-platform (PC, Apple, Sun,
USB, and Unix) systems. Switching to a connected computer can be done
by simple keyboard commands, selecting the computer from the front
panel, or through the RS/232 port.
All ServeView Pro models can easily be expanded by chaining the units
together and configuring the system. Using 4 port units (“M”-chassis), you
can expand the system to 16 computers. he 8 port unit (“B”-chassis) can
expand to 64 computers, and the 16 port unit (“C”-chassis) can expand to
256 computers.
Before performing any installation or configuration, please refer to the
safety section of this manual.
A
K
eyboard,
V
ideo monitor, and
M
ouse are referred to
throughout this manual as a KVM station.

2
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL
Features


 Access up to 256 computers from one KVM station


 Available in three different chassis sizes:
 2 or 4 ports (M chassis)
 4 or 8 ports (B chassis)
 4, 8, 12, or 16 ports (C chassis)


 Superior cable management using UltraCable for lengths up to 100 feet


 Video resolution up to 1600 x 1280


 Switch to a computer from the keyboard, the front panel switches, or
the RS/232 port


 Multi-platform models convert PC, Unix, Apple, or Sun keyboard and
mouse data to any platform


 Pre-configuration feature allows for the installation of a computer or
server without removing power


 Full keyboard and mouse emulation for automatic and simultaneous
booting


 Flash memory with free base firmware upgrades available from our
web site
Compatibility
KVM compatibility
Keyboards PC, Unix, and most US and foreign QWER Y keyboards,
Japanese and Korean keyboards with or without Windows
keys, 101, 102, 104, 105, 106, 109, Sun. Some older X /A
auto-sensing or single mode keyboards may not be
compatible
Monitors VGA, SVGA, XGA, Composite
Mice Standard PS/2, PS/2 wheel, Sun
CPU compatibility
Computers Industry standard PCs, Unix systems, Sun, IBM RS/6000,
DEC, HP, SGI, Apple, and others
Keyboards Standard PC mode 1, 2, or 3 in PS/2 or A , USB, Sun, Apple
ADB*. Some older X /A auto-sensing or single mode
keyboards may not be compatible
Monitors VGA, SVGA, XGA, Composite, Sync-of-green
Mice Standard PS/2, PS/2 wheel, Serial (2 or 3 button), USB, Sun,
Apple ADB*
* Requires use of Rose translator: CNV-MACPS and Rose cable.

SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL 3
Package co te ts
he package contents consists of the following:


 he ServeView Pro unit


 Power adapter (provided with the M-chassis)


 Installation and operations manual
CPU, KVM, and expansion cables are usually ordered separately. If the
package contents are not correct, contact Rose Electronics or your reseller,
so the problem can be quickly resolved.
Rose Electro ics web site
Visit out web site at www.rose.com for additional information on the
ServeView Pro and other products offered by Rose Electronics that are
designed for data center applications, classroom environments, and many
other switching applications.
System overview
he ServeView Pro is designed to provide seamless, trouble-free switching
from a single KVM station to any connected computer or server. You can
switch to any of the connected computers by simple keyboard commands,
the front panel – or + buttons, or from a computer terminal or standalone
PC connected to the RS/232 serial port (not connected to a CPU port).
If your system demands are greater than a single unit can provide, the
ServeView Pro can be easily expanded to connect up to 256 computers by
chaining units together with expansion cables.
KVM statio
A KVM station consisting of a keyboard, monitor, and mouse connects to
the ServeView Pro’s DB25F connector labeled KVM-1 or
“MONI OR/KEYBOARD/MOUSE”.
CPU co ectio
All CPU connectors on the ServeView Pro are DB25F. he CPUs are
connected using a CPU cable designed to interface with the CPU keyboard,
monitor, and mouse ports. A CPU cable is needed for each connected
computer.

MODELS
4
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL
ServeView Pro models
“M” Chassis
“B” Chassis
“C” Chassis
Figure 1. ServeView Pro models
Label Descriptio
Power
Power LED - Green when unit is
on
ON/OFF
“M” chassis only – In = ON
Out = OFF
LEDs
Indicator LEDs; Numbered pairs of
LEDs shows status and power of
connected computers
- and +
Switches*
- Connects to the previous CPU
+ Connects to the next CPU
* he - and + switches are used when:


 upgrading the firmware


 resetting the unit to factory defaults


 running diagnostics.
able 1. Front panel

SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL 5
ServeView Pro models (rear)
“M” Chassis
“B” Chassis
“C” Chassis
Figure 2. Rear panel
Label Co ector Descriptio
Power
“M” Chassis only
DIN 5F
Power adapter connector
None
“B” and “C” Chassis only
IEC320
Power receptacle w/switch
CPU-x
“M” 1-4
“B” 1-8
“C” 1-16
DB25F
CPU adapter cable connectors
KVM-1
DB25F
KVM cable connector.
RS232
RJ12
6-conductor jack
able 2. Rear panel connectors

CABLES
6
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL
Cables
(See Appendix B for cable part numbers)
ServeView Pro to KVM statio cables
he KVM cable connects a keyboard, video monitor, and mouse to the
ServeView Pro. he KVM cable is configured with a DB25M connector on
one end and a connector for the keyboard, video, and mouse cables on the
other end. hese KVM cable connectors should be compatible with the
types of connectors that are on your KVM stations keyboard, monitor, and
mouse cables.
ServeView Pro to CPU cables
A CPU cable is used to connect each computer to the ServeView Pro. he
CPU cable connects from the DB25F CPU ports on the ServeView Pro to
the keyboard, video, and mouse ports on each CPU. his cable is
configured with a DB25M connector on one end and a connector for the
keyboard, video, and mouse on the other end. hese CPU cable
connectors should be compatible with each CPUs keyboard, video, and
mouse port.
ServeView Pro Master to Slave u it cables
In systems needing access to additional CPUs, the ServeView Pro can be
cascaded to other ServeView Pros. o cascade a ServeView Pro to other
“Slave” units, you will need one DB25M to DB25M, switch-to-switch cable
for each expansion unit.
(Rose Electronics switch-to-switch cable part number CAB-CXVSMMnnn.)

KEYBOARD COMMANDS
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL 7
able 3 shows the keyboard commands that are available for the
ServeView Pro. o issue a keyboard command, first press and release the
left control [Ctrl] key, then, within 2 seconds, issue the command. <Ctrl> in
the key sequence column is a press and release of the left control key.
Comma d Key seque ce Descriptio
Select
computer
<Ctrl> nnn where nnn =
computer number
Connects the KVM station to
the selected computer
Next computer <Ctrl> + Selects next sequential CPU
Previous
computer
<Ctrl> - Selects previous sequential
CPU
Scan ON <Ctrl> S urns scan mode on
Scan OFF <Ctrl> X urns scan mode off
Scan rate <Ctrl> nnn
where nnn=1 – 999
Sets pause time, in seconds,
before switching to next CPU
port in scan mode
Set mode <Ctrl> Mnn <Enter>
where nn = mode value
from able 4
Alternate way to configure
keyboard and mouse
Null mouse
command
<Ctrl> N Used to re-sync a PS/2 mouse
Reset mouse <Ctrl> O (alpha O) Resets computer’s mouse
(Win N / 2000 only)
Reset
command
<Ctrl> R Resets and enables mouse
and keyboard on currently
selected computer
Max computers <Ctrl> Pnnn otal ports used (all units)
Units <Ctrl> Unn Number of Slave units
Width <Ctrl> Wnn Number of ports on Slave units
Set typematic
rate value
<Ctrl> Ann <Enter>
where nn=value from
able 5
Sets keyboard typematic rate
and delay. Default = 20
Identify Rom
Rev
<Ctrl> I Identify Rom revision-Issue
from command prompt or editor
Screen
blanking
<Ctrl> Vnnn <Enter>
where nnn=0-999
Blanks screen after no
keyboard or mouse activity
0-disables blanking
MAC Opt swap <Ctrl> B <Enter> Swaps Mac Opt and Alt keys
Keep <Ctrl> K Saves to flash memory
able 3. Keyboard commands

8
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL
able 4 shows the available mode values for the keyboards and mice that
are supported. o change the default keyboard or mouse types from a PC
mode 2 keyboard and PS/2 mouse, first connect to the CPU port that the
computer keyboard or mouse needs changing, ([Ctrl],CPU port #,[Enter])
then issue the mode command [Ctrl],Mnn,[Enter], where nn is the mode
value from able 4.
Mode value Descriptio
1 CPU keyboard = PC mode 1 (Some IBMs & PS/1’s)
2 CPU keyboard = PC mode 2 (Most PCs)
3 CPU keyboard = PC mode 3 most (RISC) Unix w/stations
4 CPU keyboard/mouse = Apple ADB
5 CPU keyboard/mouse = Sun
6 CPU mouse = PS/2 mouse – any brand
7 CPU mouse = 2-button serial (Microsoft - 7 bit)
8 CPU mouse (Reserved for future use)
9 CPU mouse/= 3- button serial (Mouse systems)
10 CPU mouse = PS/2 wheel
11 CPU Keyboard/mouse = USB-PC/MAC
12 CPU Keyboard/mouse = USB-Sun
20 Keyboard = PC – 101/102- PC
21 Keyboard = PC – 104/105-PC Win95
30 Mouse = PS/2 or PS/2 wheel
31 Mouse= Serial 2-button (7 bit-Microsoft)
32 Mouse = Serial 3-button (8-bit – not used)
33 Mouse = Serial 3-button (Mouse systems)
40 Keyboard & mouse - Set all ports to Apple ADB
50 Keyboard & mouse - Set all ports to Sun
60 Keyboard & mouse - Set all ports to PC2 kbd/PS/2 mouse
able 4. Mode commands
Rate
Keys/
Sec.
Rate
Value
Rate
Keys/
Sec.
Rate
Value
Rate
Keys/
Sec.
Rate
Value
Rate
Keys/
Sec
Rate
Value
30.0 31 15.0 23 7.5 15 3.7 7
26.7 30 13.3 22 6.7 14 3.3 6
24.0 29 12.0 21 6.0 13 3.0 5
21.8 28 10.9 20 5.5 12 2.7 4
20.0 27 10.0 19 5.0 11 2.5 3
18.5 26 9.2 18 4.6 10 2.3 2
17.1 25 8.6 17 4.3 9 2.1 1
16.0 24 8.0 16 4.0 8 2.0 0
able 5. ypematic value

SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL 9
Keyboard comma d usage
When using keyboard commands to enter information to the ServeView
Pro, please observe the following guidelines to avoid entering incorrect
values or no values.
1. All commands start with a press and release of the left control key.
2. Commands following the press and release of the left control key must
be entered within 2 seconds or the command is aborted and the
additional keystrokes will be sent to the selected computer and not the
ServeView Pro.
3. Use only the numeric keys above the keyboard and not the numeric
keypad.
4. Letter commands such as <Ctrl> M are not case sensitive and are only
shown in uppercase for clarity. Do not use the shift key to enter letter
commands.
5. o connect to the previous or next computer, the keyboard command is
<Ctrl> - or <Ctrl> +. he plus and minus keys on the keypad will
connect to the next or previous computer. he - and + keys on the
keyboard, next to the backspace key vary from country to country as to
their usage. hese keys can still be used to connect to the next or
previous computer.

INSTALLATION
10
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL
Orga izi g the system
It is recommended that before any ServeView Pro configuration or cable
connections be made, plan how the system will be laid out, the placement
of the CPUs and the placement of the ServeView Pro. ake into
consideration the cable lengths needed to connect to the KVM station and
each CPU. Identify which computer will be connected to each CPU
connector and if that computer uses a PC mode 2 keyboard and PS/2
mouse. If not, the CPU port should be pre-configured to change the default
keyboard and mouse types to the correct settings.
If you are adding Slave units to expand your system, it is important that you
understand the width command, especially if your system consists of
different models (4-CPU ports, 8-CPU ports, and 16-CPU ports). For
example, if your system consists of an 8-port master, two 8-port Slave units
and one 4-port Slave unit, and you program the expansion width to 8, there
will be 4 blind ports on the 4-port unit. In other words, the 4-port unit will
appear to the system as having 8 CPU ports. CPU ports 5-8 are blind ports.
If you program the expansion width to 4, then only CPU ports 1-4 on the 8-
port Slave units can be accessed. In systems that have a mixture of
models, it is recommended that the width value be set to the number of
CPU ports on the Slave unit with the most CPU ports.
I stallatio – Si gle u it
his section explains how to connect and initially configure the ServeView
Pro. If you are cascading two or more ServeView Pro units together, please
refer to the Cascade installation section.
Co ecti g the KVM statio
Connect the KVM station’s keyboard, video monitor, and mouse cables to
the corresponding connectors on a KVM cable as shown in Figure 3. he
KVM cable should have the correct connector types for the equipment
used. Connect the DB25M connector into the connector labeled
“Monitor/Keyboard/Mouse” on the ServeView Pro “M” chassis rear panel or
the KVM-1 connector on the “B” and “C” chassis. If a serial mouse is used
on a KVM station, all mice in the system (on every computer) must be a
serial mouse.
Apply power
For the “M” chassis, connect the power transformer to a 110/220-volt
source and to the DIN 5F power adapter connector on the rear panel. Press
the ON/OFF button in the front panel once to turn on the unit.
For the “B” and “C” chassis, connect a power cord to 110-220-volt source
and to the IEC320 connector on the rear panel. Press the rocker switch to
the ON position.

SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL 11
he green POWER LED will turn on and the power-on diagnostic will run.
Wait until the SELEC 1 LED on the front panel lights before entering any
configuration or switching commands. his assures that the internal
diagnostics have completed. If, for any reason, you need to cycle power on
a unit, turn the power off and wait 10 seconds before re-applying power.
On initial power-up, computer 1 is automatically connected. he SELEC 1
LED on the front panel will light indicating that the KVM station is connected
to the CPU-1 port.
Co ecti g the computers
Each computer that is connected to the ServeView Pro is connected using
a CPU cable. his cable connects from the DB25M CPU port on the rear
panel to the keyboard, monitor, and mouse ports on a CPU (See Figure 3).
he keyboard, monitor, and mouse connectors on the CPU cable should be
compatible with the corresponding ports on the computer being connected.
For ease of installation and configuration, it is recommended that the
computers’ power be off at this time. When a computer is booted, the
ServeView Pro can automatically determine the keyboard and mouse types
of the connected CPUs.
If removing power to a computer is not feasible, the ServeView Pro should
be pre-configured, if needed, before the CPU is connected. he default
keyboard and mouse types set for each CPU port is a PC mode 2 keyboard
and a PS/2 mouse. If the computer being connected does not use a PC
mode 2 type keyboard and a PS/2 mouse, pre-configure the CPU port for
the correct keyboard and mouse type. Once the CPU port has been
configured, the computer can be connected to the ServeView Pro. his
procedure should only be done if the computer’s keyboard and mouse can
be disconnected and re-connected with power applied to the computer
without affecting the interface.
o pre-configure a CPU port, perform the following:
(Note: the computer should not be connected to the CPU port at this time.)
1. Apply power to the ServeView Pro and the KVM station monitor.
2. Switch to the CPU port to pre-configure by pressing and releasing the
left control [Ctrl] key, type in the CPU port number, and press [Enter].
3. Select the correct keyboard type from able 4.
4. Issue the “Set mode” command. (Ctrl,Mnn,[Enter])
Example : If the keyboard is a PC mode 3 keyboard, the command
would be Ctrl,M3,[Enter]
5. Select the correct mouse type from able 4.
6. Issue the “Set mode” command (Ctrl,Mnn,[Enter])
Example: if the mouse type is a serial 2 button mouse, the
command would be Ctrl,M7,[Enter]
7. Issue the “Keep” command to save the new values
(Ctrl,K,[Enter])
8. Perform steps 2 through 7 for each CPU port that needs the default
keyboard and mouse changed to a different type.

12
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL
When all needed CPU ports have been pre-configured, the computers can
be connected. Perform the following for each computer to be connected:
(Refer to the roubleshooting section if needed and Figure 3 for an
example of a single unit installation)
Steps
1. urn on the KVM stations monitor and apply power to the ServeView
Pro.
2. Wait until the “SELEC 1” LED on the front panel lights.
3. Switch the ServeView Pro to CPU port x. (Ctrl,port #,[Enter])
(Starting with x = 1)
4. Connect the computer that has been pre-determined to be connected to
the CPU port being configured using the appropriate CPU cable.
5. Boot the computer, if needed. You should see the boot-up sequence on
the KVM monitor. If the computer was connected to a pre-configured
CPU port with power applied, you should see that computers video.
6. Switch to the next CPU port to connect a computer to as defined in step
3 and perform steps 4 and 5 for this computer and for then for the
remaining CPU ports.
4 CPUs can connect to a 4-port model,
8 CPUs to an 8-port model,
16 CPUs to a 16-port model)
Figure 3. Single Unit installation
CPU-2 CPU-1
CPUs 3-8 KVM-1 Station
ServeView Pro
CPU cable KVM cable
CPU cable CPU cable

SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL 13
I stallatio – Cascadi g u its
he ServeView Pro units can be cascaded together to expand the number
of computers that can be accessed from the KVM station.
When cascading units, one unit becomes the “Master” unit and all others
are “Slave” units. Each computer port on the master unit can be connected
to a Slave units’ KVM connector. Figure 4 illustrates the addition of two 8-
port Slave units. Using 16 port units, the master unit can connect to 16
Slave units.
he ServeView Pro “Master” must be configured to properly manage the
cascaded units. he maximum number of computers, the number of Slave
units connected, and the number of ports (width) on the Slave units must be
entered and saved. In the example in Figure 4, the maximum computer
entry would be 22, the number of Slave units is 2, and the number of ports,
or width, on each Slave unit would be 8. It is recommended that all Slave
units have the same number of computer ports but it is possible to chain
different models and versions of ServeView and UltraView products.
he “Maximum computers” value is figured as follows:
If all Units in the system have the same number of CPU ports, (no mixed
models) then you can count the CPU ports used to connect to the
computers. he ports on the master unit used for expansion should not be
counted.
If there is a mixture of ServeView Pro models in the system, the “Maximum
computers” value is the “Width” value times the number of Slave units plus
the CPU ports on the master unit that are not used for expansion. Valid
entries are 2 to 256.
In the example in Figure 4, the width value is 8, the number of Slave units is
2, and the CPU ports on the master unit that are not used for expansion is
6. he Maximum computers value would be 8 x 2 + 6 or 22.
o configure the “Maximum computer”, “Units”, and “Width” values, connect
a KVM station to the Master unit. Power on the KVM monitor and the
Master unit. Wait until the SELEC 1 LED lights.
o enter the “Maximum computer” value, press and release the left control
[Ctrl] key,P,nnn,[Enter], nnn=Maximum computers value.
he “Units” value is the total number of Slave units in the system. o enter
the “Units” value press and release the left control [Ctrl] key,U,nn,[Enter],
nn=number of Slave units. Valid entries are 1-16.
he “Width” value is the number of CPU ports on a single Slave unit. o
enter the “Width” value press and release the left control [Ctrl]
key,W,nn,[Enter], nn=number of ports on an Slave unit.
Refer to “Organizing the system” for further information.
Save changes by pressing and releasing the left control [Ctrl] key, K, [Enter]

14
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL
Co ecti g “Slave” u its
o properly install the Slave units, follow the below steps.
Step: (Refer to Figure 4)
1. Connect the KVM stations keyboard, monitor, and mouse to the master
units KVM connector using the appropriate KVM cable.
2. Connect CPU port #1 on the master unit to the KVM connector on Slave
unit #1 using a DB25 to DB25 expansion cable.
(Rose Electronics part number CAB-CXVSMMnnn)
3. Connect the next sequential CPU port on the master unit to the KVM
connector on the next sequential Slave unit.
4. Connect the remaining Slave units to the master unit.
Co ecti g the computers
When all “Slave” units have been connected, the computers can be
connected. he following installation steps use the example in
Figure 4. he computers are installed on the 4-port and 16-port model in a
similar manor.
It is recommended that the computers being connected be powered off. If
removing power is not feasible, perform the pre-configuration procedure, if
needed, before connecting a computer with power applied.
Steps:
1. Apply power to all ServeView Pros and the KVM monitor.
2. Switch to the CPU port the computer is being connected to by pressing
and releasing the left control [Ctrl] key, type in the CPU port number
(starting with port #1), and press [Enter].
3. Connect the computer to the CPU port using the appropriate CPU
cable. If the computer being connected does not use a PC mode 2
keyboard and a PS/2 mouse, or is being connected with power applied,
pre-configure the CPU port, if needed, before connecting the computer.
Change the default keyboard and mouse from a PC mode 2 keyboard
and a PS/2 mouse to the correct ones the computer uses. If the
computer being connected uses a PC mode 2 keyboard and a PS/2
mouse, skip the pre-configuration procedure and connect the computer
to the assigned CPU port.
NO E: Connecting a computer’s keyboard and mouse to the ServeView
Pro with power applied to the computer should only be done if the keyboard
and mouse can be disconnected and re-connected without affecting the
interface.
Pre-co figuratio procedure
Issue the mode command to change the keyboard and issue the command
again to change the mouse type or issue a global mode command to
change all. Make sure the ServeView Pro is connected to the correct CPU
port before entering the mode command.

SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL 15
a. Select the correct keyboard type, if needed, from able 4.
b. Issue the “Set mode” command. (Ctrl,Mnn,[Enter])
Example : If the keyboard is a PC mode 3 keyboard, the command
would be Ctrl,M3,[Enter]
c. Select the correct mouse type, if needed, from able 4.
d. Issue the “Set mode” command (Ctrl,Mnn,[Enter])
Example: if the mouse type is a serial 2 button mouse, the
command would be Ctrl,M31,[Enter]
e. Issue the “Keep” command to save the new values
(Ctrl,K,[Enter])
f. Perform steps a through e for each CPU port that needs the
default keyboard and mouse changed to a different type.
4. Boot the computer if power was not applied. You should see the boot-
up sequence on the KVM monitor. If the computer was connected with
power applied, you should see that computer’s video.
5. Verify that the keyboard, video, and mouse function properly before
proceeding.
6. Switch to the next sequential CPU port as explained in step 2 and
perform steps 3-5 for this computer and for the remaining computers.
Figure 4. Cascading units
CPU cable KVM cable
CPUs 17-22 KVM-1 Station
CPUs 9-16 CPUs 1-8
MAS ER
Expansion unit #2 Expansion unit #1

OPERATION
16
SERVEVIEW PRO INS ALLA ION AND OPERA IONS MANUAL
Selecti g a computer
o connect to a computer, you can select it from the ServeView Pro’s front
panel, select it by keyboard commands, or select it through the RS232
serial port.
Selecti g a computer from the fro t pa el
Using the - and + buttons on the front panel will switch to the previous (-)
computer port or advance (+) to the next computer.
Selecti g a computer usi g keyboard comma ds
Press and release the left control <Ctrl> key, then enter the computer port
number. Pressing and releasing the left control <Ctrl> key then the + or -
key will advance forward or backwards one sequential port.
Selecti g a computer through the RS232 port
Selecting a computer can be done through the RS232 port if needed.
Contact Rose Electronics echnical support for details.
Reset to factory defaults
o reset the ServeView Pro to the original factory default settings, first,
power down the unit, press and hold the – (minus) switch in and turn the
unit’s power on. Keep the – (minus) switch held in until the unit switches to
the last port on the unit (port 4, 8, or 16). If you release the – (minus)
switch before the last port is switched to, the defaults will not be restored.
Rack mou ti g
he ServeView Pro can be rack mounted using a Rose Electronics
Rackmount kit. See Appendix D and E for instructions and Appendix B for
part numbers.