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GUARANTEE
The contract guarantee covers either a straight exchange of, or repair of, parts found to be defective, after inspection by our
engineering department, and excludes any other indemnities of any kind whatever.
Duration
Our appliances are guaranteed for one year, dating from delivery to the first purchaser.
Conditions for application of the guarantee
You must only use your appliance in conditions which conform to the normal conditions of use, under which the appliance was
designed to work, in accordance with the instruction manual. If these conditions are not complied with, our guarantee will no
longer apply and our responsibility cannot be involved. The guarantee does not cover faults of any kind whatever for which the
purchaser can be held responsible, resulting from, for instance: poor installation, acts relating to use (operation, maintenance
not conforming to the maintenance manual, use by unqualified personnel, modification of the equipment, negligence, failure
to monitor).
This guarantee will not apply should the purchaser or a third party attempt to carry out a repair.
It does not apply in the case of normal wear and tear, in particular the replacement of plates, grids, burners or other parts
exposed to flames.
Furthermore it does not apply to resistors or electrical components susceptible to damage from voltage boosting or other
causes not resulting from design faults.
Surface cracks on enamelled appliances or enamelled parts of appliances are never considered to be result of faulty manufacture,
and are not covered by the guarantee. Any faulty parts which are replaced must be returned to the manufacturer.
The guarantee does not apply to utensils and accessories not forming an integral part of the appliance.
We can on no account be held liable for direct or indirect consequences of any defect, whether the said consequences involve
people or property.
In all cases, please contact as quickly as possible the installer who sold you the appliance equipped with this manual and
installed it, as he will be responsible for After-Sales Service.
Spare parts
In the event of a claim, or when ordering a spare part, please mention the EXACT MODEL OF THE APPLIANCE, A DESCRIPTION
OF THE PART and THE SERIAL NUMBER which appears on the identification plate (see the “Identification plate” paragraph).
1. TO ORDER A SPARE PART:
- contact your installer.
2. TO MAKE A CLAIM:
- contact your installer.
* After the guarantee period has expired, ROSINOX advise you to conclude a maintenance contract with your installer.
