Section 1 Introduction VR10 Manual
www.rottlermfg.com
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Limited Warranty
Rottler Manufacturing Company Model VR10 parts and equipment is warranted as to materials and
workmanship. This limited warranty remains in eect for one year from the date of installation or two
years from the date of the original shipment from Rottler or whichever date occurs rst. This only applies
is the machine is owned and operated by the original purchaser and is operated and maintained as per
the instructions in the manual. A machine is warranted only if the Installation Report has been properly
executed by a certied installation person and received by Rottler at the time of actual installation.
The products are warranted upon delivery to conform to their published specications and to be free from
defects in material and workmanship under normal use for a period of one year from shipment. Should a
product not be as warranted, Rottler sole obligation shall be, at its option, to repair, correct or replace the
product or to refund the amounts paid for the Product upon its return to a location designated by Rottler.
No warranty shall extend to rapid wear Products (including tooling) or to Products which have been
subject to misuse (including any use contrary to Rottler instructions), neglect, accident (including during
shipment), improper handling or installation, or subject to any modication, repair or service not certied
by Rottler. Rottler shall not be liable for any consequential, direct or indirect damages or for any other
injury or loss. Buyer waives any right, beyond the foregoing warranty, to make a claim against Rottler.
No warranty is provided for any Products not paid in full.
Merchandise cannot be returned to Rottler without prior approval. Customer must contact the
Parts Department to get approval and to be issued a Return Goods Authorization number (RGR#).
Merchandise authorized for return must be returned prepaid. If merchandise is returned with shipping
charges collect, the actual amount of these charges may be deducted from any credit which may be due
the customer. The RGR # assigned by the Parts Department should be written on the shipping label
and must appear on a copy of the invoice(s) covering the original shipment. This invoice copy must be
included in the box with the parts. Shipment must contain ONLY those items on the RGR as approved
for return. Merchandise must be received within 10 days of the date of RGR or the RGR will be canceled.
All returned merchandise may be subject to a 20% restocking fee on under $1,000.00 amount or 10% on
any items over $1,000.00. Parts or tooling over 30 days old are considered as customer property and can
only be returned with prior approval from Rottler Corporation Management.
The issuance of a RGR DOES NOT guarantee credit - it is only authorization for the return of the goods.
Credit for return merchandise is at the sole discretion of Rottler. Credit will be issued only after inspection
of returned goods.
Tools proven to be defective within the warranty period will be repaired or replaced at the factory’s option.
We accept no responsibility for defects caused by external damage, wear, abuse, or misuse, nor do
we accept any obligation to provide compensation for direct or indirect costs in connection with cases
covered by the warranty.
