Rowley R TEC AUTOMATION RTMDC25 User manual

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 1
DC Tubular Motors
DC Tubular Motors - DC motorized shades are ideal when designing a new
home, motorizing an existing home or planning a commercial project.
Available in three motor sizes, DC wired shades are maintenance free and the
AC power supply adapter keeps installation costs to a minimum.
They offer a low voltage, easy-to-use and program solution to suit a large
range of applications, including narrow applications, setting this tubular
motor apart from other options.
FEATURES
Quiet
Operation
Adjustable
Speed
Favorite
Position
Preferred
Upper / Lower
Limit Settings
2-Way RF
Communication
Leveling
Control
RTMDC25, RTMDCQ28, RTMDC35

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TABLE OF CONTENTS
Technical Data / Pack Contents 3
Installation 3
Safety 4
Wiring 5
Power Options
Functional Overview 6
P1 Button
Programming / Initial Set Up 7 - 8
Pair Motor with Controller
Check Motor Direction
Set Limits
Adjusting Limits 9
Adjust Upper Limit
Adjust Lower Limit
Adding or Removing Controllers & Creating Group Channels 10
Using Motor P1 Button
Using a Pre-Existing Controller
Favorite Positioning 11
Set a Favorite Position
Send Shade to Favorite Position
Delete Favorite Position
Adjusting Motor Speed 12
Increase Motor Speed
Decrease Motor Speed
Step & Roller Mode 13
Enter Step Mode
Enter Roller Mode (Default)
Sleep Mode 14
Enter Sleep Mode
Exit Sleep Mode
Troubleshooting 15

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Motor
Size
Motor
Length
Motor
Dia.
Motor
Cable
Length
RTMDC25 25 mm 11.77" 0.98" 6.25"
RTMDCQ28 28 mm 17.41" 1.13" 6.25"
RTMDC35 35 mm 18.07" 1.38" 6"
INSTALLATION
Installation Instructions:
COMPLIANCE STATEMENT
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
Parameters Value for 25 mm Value for 28 mm Value for 35 mm
TECHNICAL DATA / PACK CONTENTS
PRODUCT SPECIFICATIONS
Voltage 12 V DC
Torque 1.1 Nm 2.0 Nm 3.0 Nm
Max. Run Time 10 min.
Speed 40 RPM (Adj. to 30 or 20) 28 RPM (Adj. to 24 or 20) 28 RPM (Adj. to 24 or 20)
Radio Frequency 433.92 MHz
Amps 0.83 A 1.25 A 1.67 A
Sound Level ~46 DB ~44 DB ~53 DB
Limit Switch Type Electronic
Temperature Working Range 32º F - 140º F (0º C - 60º C)
PACK CONTENTS
1. DC Tubular Motor
2. Instruction
Manual
Motor Cable Length
Motor Length
Motor
Diameter

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SAFETY
Incorrect installation can lead to serious injury and will void manufacturer's liability and warranty.
WARNING
CAUTION
• Do not expose to moisture or extreme temperatures.
• Do not allow children to play with this device.
• Use or modification outside the scope of this instruction manual will void warranty.
• Installation and programming to be performed by a suitably qualified installer.
• For use within tubular shades.
• Ensure correct crown and drive adapters are used for the intended system.
• Keep antenna straight and clear from metal objects.
• Do not cut the antenna.
• Use only R-TEC Automation®hardware.
• Before installation, remove any unnecessary cords and disable any equipment not needed for powered operation.
• Ensure torque and operating time is compatible with end application.
• Do not expose the motor to water or install in humid or damp environments.
• Motor is to be installed in horizontal application only.
• Do not drill into motor body.
• The routing of cable through walls shall be protected by isolating bushes or grommets.
• Ensure power cable and antenna are clear and protected from moving parts.
• If cable or power connector is damaged, do not use.
IMPORTANT SAFETY INSTRUCTIONS TO BE READ PRIOR
TO OPERATION
• It is important for the safety of persons to follow the enclosed instructions. Save these instructions for future reference.
• Persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge
should not be allowed to use this product.
• Keep remote controls away from children.
• Frequently inspect for improper operation. Do not use if repair or adjustment is necessary.
• Keep motor away from acid and alkali.
• Do not force the motor drive.
• Keep clear when in operation.
Do no dispose of in general waste.
Please recycle batteries and damaged electrical
products appropriately.

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Solar Panel Battery Charger
(use if using High Capacity
Battery Pack option above)
POWER OPTIONS
WIRING
Ensure cable is kept clear of fabric. Ensure antenna is kept straight and away from metal objects.
IMPORTANT
DC motors are powered from a 12V DC power source. Rechargeable Battery Pack, Battery Tube or Power Supplies are
available, with a variety of quick connect extension cords. For centralized installations, power supply range can be extended
with 18/2 wire (not available through R-TEC Automation®).
• During operation, if the voltage drops to less than 10V, the motor will beep 10 times to indicate a power supply issue.
• Motor will stop running when the voltage is lower than 7V, and it will resume again when the voltage is greater than 7.5V.
Battery Tube
DC Power Supply
High Capacity
Battery Pack
Item # Power Option Extension Cables Motor
RTMDCHCBP High Capacity Battery Pack for 25/28 mm Motors
(requires Battery Charger RTMLBC 12', .4 Amp, 12V)
RTMLCXT48 48"
RTMLCXT96 96"
RTMDC25
RTMDCQ28
RTMDCBT Battery Tube for 25 mm DC Motors
(requires 8 AA Li-ion Batteries - not included) RTMDC25
RTMSOLAR2 Solar Panel Battery Charger
(use if using High Capacity Battery Pack option above)
RTMDC25
RTMDCQ28
RTMDC18/25 Power Supply for 25 mm DC Motors 5' RTMDCXT48 48" RTMDC25
RTMDC28/35 Power Supply for 28/35mm DC Motors 10 ½' RTMDCXT48 48" RTMDCQ28
RTMDC35

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P1 BUTTON
FUNCTIONAL OVERVIEW
P1 Press Condition Function
Achieved Visual Feedback Audible Feedback Function Described
Short Press
If limit is NOT set None No Action None No Action
If limits are set
Operational control
of motor, run to limit.
Stop if running
Motor runs None
Operational control of motor
after pairing and limit setting
is completed first time
If motor is in
"Sleep Mode" &
limits are set
Wake and control Motor wakes and
runs in a direction None
Motor is restored from
Sleep Mode and RF control
is active
Hold P1.
Activate Pairing Mode
Motor Response
Approx.
Motor Response
Approx.
Sleep Mode
Motor Response
Approx.
Reverse Direction
Motor Response
Approx.
Reset to Factory Settings
Motor Configuration Options:
The P1 button is utilized to administer motor configuration as described below and beginning on page 7.
Motor State Test:
This table describes the function of a short P1 button press/release (<2 seconds) depending on current motor configuration.

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Hold P1 button on motor head.
Select a channel (15)
on the controller.
Disregard if using 1 channel controller.
Hold STOP on switch.
To check travel direction, press
UP or DOWN on controller.
or
Motor Response
Approx.
Motor Response
Approx.
Approx.
Motor Response
PAIR MOTOR WITH CONTROLLER
CHECK MOTOR DIRECTION
PROGRAMMING / INITIAL SET UP
Motor is now in set up mode and ready for setting limits.
IMPORTANT
Consult your user
manual for information
on selecting channel.
IMPORTANT
Damage to window treatment may occur
when operating motor prior to setting limits.
Attention should be given.
IMPORTANT
Reversing motor direction using this method
is only possible during initial set up.
IMPORTANT
Quick Press = Step
Long Press = Continuous Travel
To reverse travel direction, hold both
UP and DOWN on controller.

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SET LIMITS
Move shade to the desired highest or lowest
position by pressing the UP or DOWN on the controller.
To save upper limit,
hold UP and STOP.
To save lower limit,
hold DOWN and STOP.
or
Cycle shade up and down prior to setting
limits to settle fabric
IMPORTANT
After setting limits, motor will automatically
exit from initial set up mode.
IMPORTANT
Approx.
Motor Response
Initial set up is now complete.
5

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ADJUSTING LIMITS
ADJUST UPPER LIMIT
ADJUST LOWER LIMIT
To save upper limit,
hold UP and STOP.
Hold UP and STOP
on the controller.
Move shade to the desired
highest position by pressing
the UP button.
Move shade to the desired
lowest position by pressing
the DOWN button.
To save lower limit,
hold DOWN and STOP.
Hold DOWN and STOP
on the controller.
Approx.
Motor Response
5
Approx.
Motor Response
5
Motor Response
Approx. 5
Approx.
Motor Response
5

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A = Existing switch or channel (to keep). B = Switch or channel to add or remove.
USING PRE-EXISTING CONTROLLER
Press P2 on
existing switch.
Press P2 a second time on
existing switch.
Press P2 on new switch
or remote controller.
Motor ResponseMotor ResponseMotor Response
ADDING OR REMOVING CONTROLLERS &
CREATING GROUP CHANNELS
USING MOTOR P1 BUTTON
Consult your user manual for your controller or sensor.
IMPORTANT
Hold P1 button on motor head. Hold STOP on switch.
Motor Response
Approx. Approx.
Motor Response

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FAVORITE POSITIONING
SET A FAVORITE POSITION
SEND SHADE TO FAVORITE POSITION
DELETE A FAVORITE POSITION
Move shade to the desired position by pressing the UP or DOWN button on the controller.
Press STOP on controller for 2 seconds.
Press STOP on controller. Press STOP on controller.Press P2 on controller.
or
Motor ResponseMotor Response Motor Response
Press STOP on controller. Press STOP on controller.Press P2 on controller.
Approx.
Motor Response Motor Response Motor Response

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ADJUSTING MOTOR SPEED
INCREASE MOTOR SPEED
DECREASE MOTOR SPEED
Motor Response
Press P2 on controller. Press UP on controller. Press UP on controller.
Motor Response Motor Response
If motor does not react to speed adjustment, the maximum speed has already been reached.
IMPORTANT
Motor Response
Press P2 on controller. Press DOWN on controller. Press DOWN on controller.
Motor Response Motor Response
If motor does not react to speed adjustment, the minimum speed has already been reached.
IMPORTANT

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STEP & ROLLER MODE
ENTER STEP MODE
ENTER ROLLER MODE (DEFAULT)
Hold UP and DOWN on the controller.
Hold UP and DOWN on the controller.
Press STOP.
Press STOP.
Approx. 5
Approx. 5
Motor Response
Motor Response
Motor Response
Motor Response

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SLEEP MODE
ENTER SLEEP MODE
Sleep mode is utilized to prevent a motor from moving during shipping of a fabricated shade.
EXIT SLEEP MODE
Hold P1 button on motor head.
Motor Response
Exit sleep mode once the shade is installed.
Hold P1 button on motor head.
Motor Response

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 15
Any Questions?
Contact our R-TEC Automation®in-house experts at 866.985.3423. Email us at [e-mail].
Please use the Custom Solutions Form when ordering a Custom Solution.
TROUBLESHOOTING
Problem Cause Remedy
Motor is not responding
Battery Pack or Tube is depleted
Recharge Battery Pack with compatible AC adapter and
check connection and positioning of PV panel. Replace 8
AA Li-ion Batteries in Battery Tube.
Insufficient charging from Solar
(PV) Panel Check connection and orientation of PV panel.
AC Power Supply not plugged in Check motor to power cable connection and AC plug.
Transmitter battery is discharged Replace battery.
Battery is inserted incorrectly
into transmitter Check battery polarity.
Radio interference / Shielding
Ensure transmitter is positioned away from metal objects
and that antenna on motor or receiver is kept straight and
away from metal.
Receiver distance is too far
from transmitter Move transmitter to a closer position.
Power failure Check power supply to motor is connected and active.
Incorrect wiring Check wiring is connected correctly (refer to motor
installation instructions).
Motor beeps 10 times when
in use
Battery voltage is low / PV (solar)
panel issue
Recharge with AC adapter or check connection and
positioning of PV panel.
Cannot program a single
Motor (multiple motors
respond)
Multiple motors are paired to
the same channel
Always reserve an individual channel
for programming functions.
SYSTEM BEST PRACTICE - Provide an extra 15 channel
remote in your multi motor projects, that provides individual
control for each motor for programming purposes.
Place all other motors into sleep mode (see page 14).