Rowley R-TEC AUTOMATION RTMHR1C User manual

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 1
R-TEC Smart Controls - Handheld Remotes, 1 or 15 CH
Handheld Remotes with Wall Mounts offer modern features, including LCD
displays, individual, group and all control and precision leveling, giving users
complete control.
Available in 1 or 15 channel models, handheld remotes are compatible with
all ARC™ motors.
They feature a contemporary design with touch sensitive controls.
FEATURES - 1 CHANNEL
FEATURES - 15 CHANNEL
Touch
Sensitive
Buttons
Slim
Magnetic
Wall Mount
Touch
Sensitive
Buttons
Slim
Magnetic
Wall Mount
Hide Unused
Channels
LCD DisplayLeveling
Control
2-Way RF
Communication
2-Way RF
Communication
RTMHR1C, RTMHR15C

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 2
TABLE OF CONTENTS
Technical Data / Pack Contents 3
Safety 4
Installation 5
Wall Mount Holder
Remote Battery
Functional Overview 6 - 7
Buttons
Leveling Control (15 Channel Remote)
Selecting a Channel (15 Channel Remote)
Group Control using CH "0" (15 Channel Remote)
Programming 8 - 9
Protocol Selection
Hide Unused Channels (15 Channel Remote)
Disable Limit Setting Function of Remote
Adding or Removing Controllers & Creating Group Channels 10
Using Motor P1 Button
Using a Pre-Existing Controller
Troubleshooting 11

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 3
Parameters Value
COMPLIANCE STATEMENT
TECHNICAL DATA / PACK CONTENTS
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
PRODUCT SPECIFICATIONS
Voltage 3 V DC
Battery CR2430
Radio Frequency 433.92 MHz
Transmitting Power 10 milliwatt
Transmission Range 65'
Temperature Working Range 50º F - 122º F (10º C - 50º C)
PACK CONTENTS
1. Handheld Remote with Wall Mount, 1 or 15 Channel
2. Magnetic Holder and Wall Fixing Screws
3. Instruction Manual
4. 3 V - CR2450 Battery

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 4
SAFETY
Any changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment. Incorrect installation can lead to serious injury and will void
manufacturer’s liability and warranty.
WARNING
Do no dispose of in general waste.
Please recycle batteries and damaged electrical
products appropriately.
CAUTION
• Do not expose to moisture or extreme temperatures.
• Do not allow children to play with this device.
• Use or modification outside the scope of this instruction manual will void warranty.
• Installation and programming to be performed by a suitably qualified installer.
• Use only R-TEC Automation®hardware.
• Keep clear when in operation.
• Replace battery with correctly specified type.
IMPORTANT SAFETY INSTRUCTIONS TO BE READ PRIOR
TO OPERATION
• It is important for the safety of persons to follow the enclosed instructions. Save these instructions for future reference.
• Persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge
should not be allowed to use this product.
• Frequently inspect for improper operation. Do not use if repair or adjustment is necessary.
• Keep away from children.

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 5
INSTALLATION
WALL MOUNT HOLDER
Remove cover from base by
prying with flat head screwdriver.
Slide to remove.
Use supplied fasteners and
anchors to attach the base to wall.
REMOTE BATTERY
Remove cover from remote press gently
in and down to disengage cover.
Install battery with positive (+)
side facing up.
Replace cover by pressing
snap latches into place.
Cover
Cover
Battery
3V (CR2450)
Remote
Screws
Base

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 6
Your multi channel remote can be configured to have anywhere between 1 or 15 visible channels.
Inactive channels will not be visible when scrolling through the CH selection.
The leveling control bar can be used to visualize and accurately set your preferred window treatment position.
When used to control a group of window treatments, they will all perfectly align to the same position.
BUTTONS
LEVELING CONTROL (15 CHANNEL REMOTE)
FUNCTIONAL OVERVIEW
UP
STOP
DOWN
CHANNEL
LEVEL CONTROL
SETTING (P2)
15 Channel 1 Channel

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 7
Channel "0" is preset to control all window treatments paired within your multi channel remote.
To create a customized group channel, refer to page 10.
SELECTING A CHANNEL (15 CHANNEL REMOTE)
GROUP CONTROL USING CH "0" (15 CHANNEL REMOTE)
Response
LCD screen will begin to flash
Press the CH button.
or
Press CH or STOP to confirm.
Within 4 seconds press UP or DOWN
to select desired channel.
or
If no button is pressed within 4 seconds, the channel selection will automatically be confirmed.
IMPORTANT

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 8
R-TEC Automation®motors use the default ARC protocol mode.
If your remote is in the "EL" mode, to toggle back to the ARC mode follow the steps below.
Please refer to the relevant documentation of your motor model for instructions on adjusting motor settings.
PROGRAMMING
PROTOCOL SELECTION
IMPORTANT
HOLD P2 while inserting battery
For 15 Channel
Screen flashes X 5
Screen flashes “1” = ARC Mode
*This is the mode needed for your R-TEC Automation®motor to work.
Screen flashes “2” = EL Mode
1 Flash = ARC Mode
*This is the mode needed for your R-TEC
Automation®motor to work.
2 Flashes = EL Mode
For 1 Channel

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 9
Your multi channel remote can be configured to have anywhere between 1 or 15 visible channels.
Inactive channels will not be visible when scrolling through the CH selection.
HIDE UNUSED CHANNELS (15 CHANNEL REMOTE)
DISABLE LIMIT SETTING FUNCTION OF REMOTE
This mode is intended to be used after all window treatment programming is completed.
User Mode will prevent accidental or unintended changing of limits.
IMPORTANT
It is still possible to add or delete channels and perform P2 functions, while the lock function is enabled.
IMPORTANT
Response
Channel 15 flashes
Response
Flashing stops
Hold STOP and CH.
Continue holding CH or
Continue holding CH and
press STOP to confirm.
Continue holding CH and select required
channel quantity by pressing UP or DOWN.
Response
LED solid on when locked
LED blinking when unlocked
Response
LCD displays “L” when locked
LCD displays “U” when unlocked
1 Channel15 ChannelTo switch modes hold
right button
for 5 Seconds Pressing the right button for 1 second or less will display the current mode

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 10
A = Existing switch or channel (to keep). B = Switch or channel to add or remove.
USING PRE-EXISTING CONTROLLER
Press P2 on
existing switch.
Press P2 a second time on
existing switch.
Press P2 on new switch
or remote controller.
Motor ResponseMotor ResponseMotor Response
ADDING OR REMOVING CONTROLLERS &
CREATING GROUP CHANNELS
USING MOTOR P1 BUTTON
Consult your user manual for your controller or sensor.
IMPORTANT
Hold P1 button on motor head. Hold STOP on switch.
Motor Response
Approx. Approx.
Motor Response
* Internal Tubular
pictured. Refer to
P1 LOCATIONS to right
for specific devices.
P1 LOCATIONS
Drapery
Large Tubular

© 2021 Rowley®Company. All rights reserved. R-TEC Automation®is a registered trademark of the Rowley®Company, LLC. 11
Any Questions?
Contact our R-TEC Automation®in-house experts at 866.985.3423. Email us at [e-mail].
TROUBLESHOOTING
Problem Cause Remedy
Motor is not responding
Remote battery is discharged Replace battery.
Battery is inserted incorrectly Check battery polarity.
Radio interference / Shielding
Ensure remote is positioned away from metal objects and
that aerial on motor or receiver is kept straight and away
from metal.
Receiver distance is too far
from remote
Move remote to a closer position or consider a repeater for
improved performance.
Power failure Check power supply to motor is connected and active.
Incorrect wiring Check wiring is connected correctly (refer to motor
installation instructions).
Cannot set limits on a single
motor (multiple motors
respond)
Using “Group” channels to
adjust motor limits
Red LED is solid
Always reserve an individual channel
for programming functions.
SYSTEM BEST PRACTICE - Provide an extra 15 channel
remote in your multi motor projects, that provides individual
control for each motor for programming purposes.