RTS TIF 2000 User manual

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USER MANUAL
ModelTIF 2000A
Digital HybridTelephone Line Interface
9350-7823-000 Rev B, 2004

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PROPRIETARY NOTICE
The RTS product information and design disclosed herein were
originated by and are the property of Telex Communications, Inc.
Telex reserves all patent, proprietary design, manufacturing,
reproduction, use and sales rights thereto, and to any article
disclosed therein, except to the extent rights are expressly granted
to others.
COPYRIGHT NOTICE
Copyright © 2001 by Telex Communications, Inc. All rights reserved.
Reproduction in whole or in part without prior written permission
from Telex is prohibited.
WHATS IN THIS BOX
1 TIF 2000A 9010-7823-000
1 Power Supply 532026-000
1 IEC Power Cord 550006-100
1 User Manual 9350-7823-000
1 Software Disk 9015-7674-100
* Software disk contains county specific telephone system configura-
tion files.
WARRANTY INFORMATION
RTS products are warranted by Telex Communications, Inc. to be
free from defects in materials and workmanship for a period of three
years from the date of sale.
The sole obligation of Telex during the warranty period is to provide,
without charge, parts and labor necessary to remedy covered
defects appearing in products returned prepaid to Telex. This
warranty does not cover any defect, malfunction or failure caused
beyond the control of Telex, including unreasonable or negligent
operation, abuse, accident, failure to follow instructions in the
Service Manual or the User Manual, defective or improper associ-
ated equipment, attempts at modification and repair not authorized
by Telex, and shipping damage. Products with their serial numbers
removed or effaced are not covered by this warranty.
To obtain warranty service, follow the procedures entitled “Proce-
dure For Returns” and “Shipping to Manufacturer for Repair or
Adjustment”.
This warranty is the sole and exclusive express warranty given with
respect to RTS products. It is the responsibility of the user to
determine before purchase that this product is suitable for the
user’s intended purpose.
ANYANDALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITYARE LIMITED TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY.
NEITHER TELEX NOR THE DEALER WHO SELLS RTS PROD-
UCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND.
CUSTOMER SUPPORT
Technical questions should be directed to:
Customer Service Department
RTS/Telex,
12000 Portland Avenue South
Burnsville, MN 55337 U.S.A.
Telephone: [phone]
Fax: [phone]
RETURN SHIPPING INSTRUCTIONS
PROCEDURE FOR RETURNS
If a repair is necessary, contact the dealer where this unit was
purchased.
If repair through the dealer is not possible, obtain a RETURN
AUTHORIZATION from:
Customer Service Department
Telex Communications, Inc.
Telephone: [phone]
Fax: [phone]
DO NOT RETURN ANY EQUIPMENT DIRECTLY TO THE
FACTORY WITHOUT FIRST OBTAINING A RETURN AUTHORIZA-
TION.
Be prepared to provide the company name, address, phone
number, a person to contact regarding the repair, the type and
quantity of equipment, a description of the problem and the serial
number(s).
SHIPPING TO MANUFACTURER FOR REPAIR OR ADJUSTMENT
All shipments of RTS products should be made via United Parcel
Service or the best available shipper, prepaid. The equipment
should be shipped in the original packing carton; if that is not
available, use any suitable container that is rigid and of adequate
size. If a substitute container is used, the equipment should be
wrapped in paper and surrounded with at least four inches of
excelsior or similar shock-absorbing material. All shipments must be
sent to the following address and must include the Return Authori-
zation.
Factory Service Department
Telex Communications, Incorporated
1930 West 1st Street
Blue Earth, MN 56013 U.S.A.
Upon completion of any repair the equipment will be returned via
United Parcel Service or specified shipper collect.

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Table of Contents
INTRODUCTION...................................................................................................................................... 4
DESCRIPTION......................................................................................................................................... 4
Front Panel Features................................................................................................................................ 4
Power ....................................................................................................................................................... 4
Indicator ................................................................................................................................................... 4
Rear Panel Features ................................................................................................................................ 4
Seizes & Drops Line................................................................................................................................. 4
Intercom Matrix Connections ................................................................................................................... 4
Line Mode ................................................................................................................................................ 4
Indicator ................................................................................................................................................... 4
Audio to Matrix ......................................................................................................................................... 4
Level Adjustment...................................................................................................................................... 4
Data Present ............................................................................................................................................ 4
Audio to Matrix ......................................................................................................................................... 4
Level Meter............................................................................................................................................... 4
Address & Configuration .......................................................................................................................... 4
Audio to Telephone Line........................................................................................................................... 4
Level Adjustment...................................................................................................................................... 4
Telephone Line Connections.................................................................................................................... 4
Audio to Telephone Line........................................................................................................................... 4
Level Meter............................................................................................................................................... 4
Power ....................................................................................................................................................... 4
INSTALLATION ........................................................................................................................................ 4
Rear Panel DIP Switch (S201) ................................................................................................................. 4
Auto Answer ............................................................................................................................................. 4
Generate Ring Signal............................................................................................................................... 4
Password Required .................................................................................................................................. 4
Intercom Port Address ............................................................................................................................. 4
Full Duplex Method .................................................................................................................................. 6
Internal DIP Switch (S202)....................................................................................................................... 6
Ring Count ............................................................................................................................................... 6
DTMF or Pulse Dial Selection .................................................................................................................. 6
Point-to-Point Seize.................................................................................................................................. 6
Remove .................................................................................................................................................... 6
Loosen ..................................................................................................................................................... 6
Internal DIP Switch (S202)....................................................................................................................... 6
Internal DIP Switch (S203)....................................................................................................................... 6
One Touch Dial......................................................................................................................................... 7
Fast Seize ................................................................................................................................................ 7
DSP Full or Half Duplex Selection............................................................................................................ 7
Audio Ducking .......................................................................................................................................... 7
Internal DIP Switch (S203)....................................................................................................................... 7
Rack Mounting ......................................................................................................................................... 7
Connections ............................................................................................................................................. 7

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Intercom ................................................................................................................................................... 7
Telephone andTelephone Line ................................................................................................................ 7
Power Supply ........................................................................................................................................... 7
Setting Audio Levels................................................................................................................................. 8
Setting audio levels to intercom matrix..................................................................................................... 8
Setting audio levels to telephone line....................................................................................................... 9
Configuring for Country’s Telephone System ........................................................................................... 9
OPERATION ............................................................................................................................................ 9
Operation From A Keypanel ..................................................................................................................... 9
Programming a key to use the TIF 2000A................................................................................................ 9
Dialing a call........................................................................................................................................... 10
Hanging up............................................................................................................................................. 10
Re-dialing the last number ..................................................................................................................... 10
Dialing a speed dial number................................................................................................................... 10
Storing a speed dial number .................................................................................................................. 10
Answering a call ..................................................................................................................................... 10
TIF 2000A System Setup to Receive Calls ............................................................................................ 11
Auto Answer Mode ................................................................................................................................. 11
Manual Answer Mode............................................................................................................................. 11
Using The TIF 2000A From The Telephone............................................................................................ 11
DTMF Codes.......................................................................................................................................... 12
SPECIFICATIONS.................................................................................................................................. 13
TELEPHONE INTERFACE REQUIREMENTS FORM ........................................................................... 14

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INTRODUCTION
This manual describes the installation, programming, and
operating procedures for the RTS Model TIF 2000A Digital
Hybrid Telephone Line Interface. Since TIF 2000A
functions as a keypanel, the user may also need to refer to
the manuals and/or on-line help files for AZedit for infor-
mation on configuring certain features.
INSTALLATION
Rear Panel DIP Switch (S201)
The rear panel DIP switch contains switches to configure
the most often changed options. These include: auto answer
on/off, ring signal on/off, password on/off, intercom port
address, and full duplex method.
Auto Answer
Turning on the auto answer option will set the unit to
answer the phone automatically when it rings. The number
of rings required before it answers is determined by the
setting of internal DIP switch (S202). If auto answer is
turned off, the line will ring until someone at a keypanel
answers the call or until the Select button on the
TIF 2000A’s front panel is pressed. To turn ON auto answer,
place switch 1 in the down position. To turn OFF auto
answer, place switch 1 in the up position.
Generate Ring Signal
Turning on the generate ring signal option sets the unit so
that when the phone line is ringing, keypanels that are
configured to receive ring signals will produce an audible
ring. To turn ON the ring signal, place switch 2 in the down
position. To turn OFF the ring signal, place switch 2 in the
up position.
Password Required
Turning on the password required option sets the unit so that
when a call is automatically answered, the user must enter a
password via DTMF before the unit will allow communica-
tions. The password numeric sequence and length are
determined by the settings of internal DIP switch (S203). To
turn ON the password required option, place switch 3 in the
down position. To turn OFF the password required option,
place switch 3 in the up position.
Intercom Port Address
Switches 4 to 7 determine the address of the unit. The port
address is expressed in binary with switch 4 being the least
significant bit (LSB) and switch 7 being the most significant
bit (MSB). To turn ON (set bit to 1), place the desired
switch in the down position. To turn OFF (set bit to 0), place
the desired switch in the up position. ADAM, ADAM CS,
and Zeus units use a 1-8 address scheme for their ports (e.g.
ports 1-8 have addresses 1-8, ports 9-16 have addresses 1-8,
etc...). CS 9xxx systems use a 1-10 scheme for port ad-
dresses (e.g. ports 1-10 have addresses 1-10, ports 11-20
have addresses 1-10, etc...).
To set the address for ADAM, ADAM CS, or Zeus systems
do the following:
1. Determine the port number that will be used for the
TIF 2000A.
2. Locate the port number and its corresponding address in
Table 1.
Power
Indicator
Seizes &
Drops Line
Line Mode
Indicator
Audio to Matrix
Level Adjustment Audio to Telephone Line Level Adjustment
Audio to Matrix
Level Meter Audio to Telephone Line
Level Meter
Intercom Matrix
Connections Data Present Address & Configuration Telephone Line Connections Power
Rear Panel Features
Figure 2 - TIF 2000A Rear Panel Features
Important! Be sure to review any recently added
supplemental information before proceeding.
Supplements are placed at the back of the manual.
DESCRIPTION
The TIF 2000A is a single line digital hybrid telephone line
interface designed to be compatible with ADAM,
ADAM CS, ZEUS, and CS 9000 series intercom systems. It
provides bi-directional communication between the inter-
com matrix and a standard DTMF capable telephone line. It
allows the phone to access all crosspoints of the matrix, as
well as dynamic party lines, IFB circuits, and other forms of
communications. The 1U high by ½ wide rack mountable
(via an optional kit) TIF 2000A provides a transparent link
to the telephone system enabling full dial-out capability
from any designated keypanel with keypad. The TIF 2000A
has full dial-in capability giving the caller a keypanel on the
system via commands from the DTMF pad on their tele-
phone. Since the TIF 2000A appears to the matrix as any
other keypanel would, the only limitation on the number of
units in the system is the same as for other keypanels.
Front Panel Features
Figure 1 - TIF 2000A Front Panel Features

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Table 1- Correspondence between address numbers and intercom port numbers for ADAM, ADAM CS, and Zeus systems

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lowering the back of the cover. Replace and tighten the
screws that were removed or loosened as indicated in
Figure 3.
Ring Count
Switches 1 and 2 determine the number of rings before the
unit auto answers. NOTE, the ring count is approximate.
These switches have no effect unless switch 1 on the rear
panel DIP switch bank is in the down position. To set the
ring count, consult Table 3.
DTMF or Pulse Dial Selection
Switch 3 sets the dialing mode to either Dual Tone Multi-
Frequency (DTMF) or Pulse. When in the switch is in the
Off position DTMF dialing is selected. When the switch is
in the On position pulse dialing is selected.
3. Determine the DIP switch settings by looking up the
address determined in the previous step in Table 2.
4. Set the DIP switches on the back of the unit.
To set the address for CS 9xxx systems do the following:
1. Determine the intercom intercom port (audio channel
number) that will be used for the TIF 2000A.
2. For port numbers ending in 1 through 9, the address is the
last digit of the port number. If the last digit is zero, use
10 as the address number
3. Determine the DIP switch settings by looking up the
address in Table 2.
4. Set the DIP switches on the back of the unit.
Full Duplex Method
Switch 8 (S201) controls the method by which full duplex
operation is implemented in the unit. This switch only
works if full duplex mode is set via internal DIP switch
(S202), switch 7 (factory default setting for Switch 7 is ON,
full duplex mode.) If switch 8 is in the open position, then
the unit will be forced into full duplex mode all the time. If
switch 8 is in the closed position, then the unit will be
forced into full duplex mode only when audio is present.
When using full duplex mode, users may hear an increased
amount of echo on the line. This may be more pronounced
when the TIF 2000A is forced into full duplex mode all of
the time (switch 8 open) rather than only when audio is
present (switch 8 closed).
Internal DIP Switch (S202)
Internal DIP switch (see Figure 4) is accessed by removing
the top cover. To remove the top cover, remove and loosen
the screws as indicated in Figure 3. Remove the cover by
lifting up on the back portion of the cover. To reinstall the
cover, place the front portion into the grooves on the bottom
cover and slide the cover toward the front of the unit while
Table 3- Ring Count Settings
Table 2- Address DIP Switch Settings
Internal DIP Switch
(S202)
Internal DIP Switch
(S203)
Figure 4 - TIF 2000A Internal DIP Switch Locations
Figure 3 - TIF 2000A Internal DIP Switch Locations
Remove
Loosen
Point-to-Point Seize
Switch 4 turns on and off the Point-to-Point Seize feature.
When the switch is in the OFF position normal line seize
operation (via a keypanel) is selected. When the switch is in
the ON position a line will be seized immediately upon the
designated TIF 2000A’s talk key being pressed via the
keypanel.

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OneTouch Dial
Switch 5 enables/disables the One Touch Dialing feature.
When the switch is in the OFF position One Touch Dial is
disabled. When the switch is in the ON position One Touch
Dial is enabled.
One Touch Dial works as follows:
If a number is stored in Auto Dial memory 1 on the
TIF 2000A, and the line is on hook, then the TIF 2000A
will autodial the number stored in Auto Dial memory 1
whenever any keypanel closes a point-to-point talk key to
the TIF 2000A.
Fast Seize
Switch 6 enables/disables the Fast Seize feature. If the
switch is in the OFF position Fast Seize is disabled. If the
switch in the ON position Fast Seize is enabled. If Fast
Seize is enabled and the unit is set to auto answer, then the
TIF 2000A will answer or “seize” the line at the start of the
first ring. It is important to note that a ring will not be heard
on any of the keypanels.
DSP Full or Half Duplex Selection
Switch 7 determines either full duplex or half duplex
operation. If the switch is set to the OFF position, the DSP
is forced into full duplex mode as determined by the setting
of switch 8 on the DIP switch bank located on the rear panel
of the TIF 2000A. See Full Duplex Method for more
information. If the switch is set to the ON position, the DSP
is never forced into full duplex mode.
Audio Ducking
Switch 8 enables/disables theAudio Ducking feature. If the
switch is set to the ON position, Audio Ducking is disabled.
If the switch is set to the OFF position, Audio Ducking is
enabled. TheAudio Ducking feature helps to eliminate
feedback between the intercom system and the telephone
line.
Internal DIP Switch (S203)
Internal DIP switch (S203) selects the password. It has no
effect unless password required has been enabled on the
DIP switch located on the rear panel. When password
required is enabled, the password must be entered via
DTMF by the caller before they may communicate. This is
to prevent unauthorized use of the intercom by callers. See
Table 5.
Switches 7 and 8 select the length of the password, from 1
digit to 4 digits. If set for 1 digit only the first digit of the
password is used, if set for 2 digits, then the first 2 digits are
used etc. See Table 4.
Rack Mounting
There are two options for rack mounting the TIF 2000A. If
a single unit is to be rack mounted attach an MCP-2 rack
mount kit. If two units are to be mounted side-by-side,
attach an MCP-1 rack mount kit. See Figure 5 for a depic-
tion of the two rack mount kits.
Connections
Intercom
Use either of the “To Matrix” connectors (but not both) to
connect to an intercom port. The intercom port that you
connect to will determine the address of the unit (see
Setting Address). Cable wiring diagrams are shown in
Figure 5 - Rack Mount Kits
Table 4 - Password length DIP Switch Settings
Figures 6 and 7. An LED labeled “Data” is located next to
the Matrix connectors and serves as a basic indicator of data
flow.
Telephone andTelephone Line
There are two telephone connections provided on the rear of
the TIF 2000A. Plug the telephone line into the jack labeled
“To Phone Line”.You may also plug a standard telephone
into the jack labeled “Loop Thru”.
Note: The standard telephone plugged into the “Loop Thru”
jack is disconnected when the TIF 2000A seizes the
telephone line.
Power Supply
Insert the round connector from the brick type power supply
into the power connector on the rear of the TIF 2000A. Turn
the locking ring on the connector to secure the connection.
Plug the female end of the IEC type power cord into the
power supply and then plug the other end into an appropri-

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ate power outlet.
Setting Audio Levels
Audio levels to the intercom matrix and to the telephone
line can be adjusted via the trim pots located on the front
panel.
Setting audio levels to intercom matrix
Adjustment may be made via the front panel control (see
Figure 1). To adjust the control use a small flat blade
screwdriver or trim pot adjustment tool. Initially set the
front panel level control for mid range. Have the caller talk
at their normal level and adjust the control for the best audio
quality while avoiding going into the red section of the
audio meter (to Matrix) located on the front panel.
Table 5 - Password length DIP Switch Settings
Figure 6 - RJ12 Intercom Cable
Figure 7 - DE9 Intercom Cable

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Setting audio levels to telephone line
Adjustment may be made via the front panel control (see
Figure 1). To adjust the control use a small flat blade
screwdriver or trim pot adjustment tool. Initially set the
front panel level control for mid range. Talk at your normal
level and adjust the control for the best audio quality while
avoiding going into the red section of the audio meter (to
Telephone) located on the front panel.
Configuring for Country’sTelephone System
The TIF 2000A should be configured to work with the
telephone system to which it is connected. Each country or
area of the world has unique signaling differences that could
cause erratic operation of the TIF 2000A if it is not properly
configured. If the system you intend to connect is not
currently supported, you may request a configuration using
the form located in the back of this manual.
To configure the unit for use with a specific country’s
telephone system do the following:
Note:AZedit must be configured to allow firmware
downloads.
1. Connect the TIF 2000Ato the intercom system.
2. Run the AZedit software and go to the keypanel
software versions screen. This is located under the Status
menu. Go to |Status| |Software Versions| |Keypanels|.
3. Click on the entry for the TIF 2000A you wish to
configure.
The configurations are in a self extracting archive on the
included floppy disk.
4. Extract and copy these files to a known location on the
computer connected to the intercom matrix
5. Press CTRL + SHIFT + Dto start the software down-
load process. A download screen should appear.
6. Select the location that you copied the files to in step 4
and select the file corresponding to the country needed.
7. Click OK.
Once the software versions window reappears, the process is
complete.
The status reported for the TIF 2000A contains a number
corresponding to the country configuration. This is reported
as LOCALE = XX where XX is a specific number for each
country. The current possible configurations are:
LOCALE # Country or Countries
0 North America, Korea, Taiwan
1 Belgium
2 France
3 Germany
4 United Kingdom (UK)
5 Italy
6 Japan
7 Netherlands
8 Norway
9 Not Used
10 Singapore
11 Brazil, Sweden
12 Ireland
CUST Custom Configuration
OPERATION
Operation From A Keypanel
The TIF 2000A is operated from the intercom keypanels,
and from the dial pad on the telephone at the remote end of
the line. Any keypanel with a keypad may use a TIF 2000A.
All that is necessary is to program a key to talk to the
TIF 2000A, as if it were a keypanel. The alpha numeric
display or tally LED for that key then provides information
about the phone line. A solid display or non illumined LED
indicates a line which is not in use. A slow flash indicates a
line which is in use (off hook).A rapidly flashing display or
LED indicates a line which is ringing. In addition, the alpha
numeric display will display digits as they are dialed, and
the LED will flash for each digit.
Note: Displayed tallies will be different if the “Don’t
generate tallies for TIF or trunk use” option has been
selected in |Options| |Intercom Configuration|.
Programming a key to use the TIF 2000A
To use the TIF 2000A, either to answer a call, or to call out,
you first need to program a key to talk to the TIF 2000A.
This is accomplished in the same manner as programming a
key to talk to a key panel. To program a key by port number,
enter NUM-nnn-PGM-t, where NUM is the number 1 key,
nnn is the port number of the TIF 2000A you want to use,
and t is any talk key. In general, you will also need to use
the listen key, so it should be assigned as either AF (auto
follow), orAL (auto listen).
Note: The TIF 2000A only responds to commands which
are sent via a point-to-point key assignment. If you wish to
use the TIF 2000A primarily on a PL, you must add a point
to point assignment as the L2 talk assignment on the talk
key for any panels which are going to either answer the line,
or dial out on the line.