Rubine BENE 10FE Programming manual

OWNER’S MANUAL
AND
INSTALLATION GUIDE
BENE 10FE
Household Instant Gas Water Heater
Please read this manual carefully before using the product.

Contents
I. Features & Benets 1
II. Packing List 2
III. Technical Parameter 2
IV. Structure & Dimension 3
V. Installation 4
VI. Installation Steps 5-6
VII. Operation Method 7
VIII. Display Function 8
IX. Safety Warning 9
X. Maintenance 10
XI. Troubleshootings 11-12
XII. Schematic Diagram 13
Dear users,
ank you for selecting Rubine gas instantaneous water heater for your home.
We are condent you will be satised with the performance of this water heater as it is designed and produced
in accordance with the national standard.
To enjoy the full benet of this product, please read and keep this user manual for easy reference in future.
SPECIAL WARNING
When the gas water heater works, gas combustion consumes large quantity of oxygen and generates carbon
monoxide. Inhalation of excessive carbon monoxide is harmful to human body and can even cause death.
erefore, please ensure the installation and use of gas water heater is strictly in line with the requirement of
operation instruction and always keep good ventilation.
e appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge unless they have been given supervision or instruction con-
cerning the use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

1
I. FEATURES & BENEFITS
is gas water heater is an instant heater with gas as fuel. It can provide hot water continuously and conve-
niently for shower, washing and other cleaning.
0C
55
Forced Exhaust Type
Forced exhaust type takes the indoor air for combustion and uses exhaust pipes and fans to
forcedly exhaust the gas out of the bathroom.
High Eciency Heat Exchanger / Energy Saving
Adjust precisely the gas supply through micro-computer and control the rotation speed of
the fan to obtain accurate air dose in need and achieve complete combustion. Adopts unique
intensied combustion and forced heat exchange technologies to obtain higher heat ecien-
cy than national standard.
Constant Hot Water Temperature
e core component of the gas water heater is the micro-computer intelligent control system
with an advanced mechtronics design. e micro-computer could automatically adjust the
gas and air supply accordingly to the temperature set by the users and the dierence in outlet
water to ensure a constant temperature.
Multi-Safe Protection
Multiple security protections, such as: Self-diagnostic function, Flame-out protection device,
Double gas valve safety device, Exhaust air overload pressure self-protection device, Incomplete
combustion self-test device, Cleaning system for ignition delay, Overheat protection device and
40mins cut-o function, safety in use.
Smart LED Display & Touch Screen
Touch screen digital panel, easy adjustment of the required water temperature; large digital
temperature display; 35oC~55oC.
Built In Flow Stabilizer
Preventing the waterow from owing up and down.
e lowest working pressure could be 0.02MPa (water ow is around 3L/min)
e above safety protection functions conclude from and under experimental environment. Some dierence
may occur due to the inuence by surrounding situation. Please handle the product properly without damage.
NOTICE
Low Noise DC Fan
Our DC conversation fan silently work with limit speed 6000 rpm which is an anti class 12
hurricane. 40db, to maintain a quiet living environment.

2
We reserve the rights to improve and change the product without prior notice.
Model BENE 10FE
Rated heat load (kW) 9
Minimum rated heat load (kW) 2.4
Rated hot water supply (T 11oC) (kg/min) 10
Using type of gas Town Gas (G110)
Rated gas pressure 10mbars
Exhaust type Forced Exhaust Type
Ignition type Water control automatic ignition
Suitable Water Pressure 0.02-0.8MPa
Connector Specication
Gas inlet G1/2
Cold water inlet G1/2
Hot water outlet G1/2
Rated power supply 230V~50Hz
Rated power 20W
Flue duct diameter O60
∆
III. TECHNICAL PARAMETER
II. PACKING LIST
No. Picture Description Qty Remark
1 Gas Water Heater 1
2 User Manual 1 Keep for reference
3 Expanded Screw 1 For gas water heater installation
4 Fisher Plastic Wall Plug 2 For gas water heater installation
5 Mounting Screws 2 For gas water heater installation
6 Screws 2 For decorating plate
7Crown 1 Place above the gas water heater
8 Decorating Plate 1 For gas water heater

3
ere may be structure modications. Please refer to the real objects.
e structure is subject to modication without notices.
IV. STRUCTURE & DIMENSION
Crown
Black Base
Display
(Measurement in mm)

4
V. INSTALLATION
e installation and maintenance have to be carried out by qualied professionals, or RUBINE authorised
technicians. Do not install the product by yourself at will, for improper installation may cause accident. Please
refer to installation requirements and method. e gas water heater is not allow to operate without installing
the crown provided or exhaust pipe (sold separately).
e manufacturer shall not be held responsible for any damage or malfunction caused by wrong installation or
failure to comply with following instructions included in this user manual.
• User must ensure that the used gas type is in-line with the specied on nameplate of water heater. Never use
gas type inconsistent with nameplate, or it may result in accidents during operation.
• e forced exhaustion type water heater cannot be installed in the following places.
a) Bathroom, bedroom, underground room and guestroom.
b) Rooms or closet without ventilation and exhaustion conditions
c) Nearby stairs or safety exits (Over 5 meter away from stairs and safety exits is permitted).
d) Rooms or stores that keeps ammable, explosive and corrosive materials.
e) Outdoor or places with strong wind.
• e installation place of the gas water heater should be constructed by non-combustive materials.
If it is constructed by combustive or ame retardant material, it shall be isolated by thermal bae, which
shall be more than 10mm away from wall.
• e distance between the gas water heater and building decorated with combustive and non-combustive
materials shall be at least 150mm.
• No open wires and electrical apparatus allowed on the upper part of the gas water heater. It should be
more than 400mm far from the electrical apparatus horizontally.
• e power supply for this appliance is 230V~50Hz with reliable earthing. Leakage circuit breaker shall
be installed according to safety regulations of power supply.
• e display on the gas water heater should be installed at the height of the user’s eyes level. Example: 1.6m
• is product is controlled by intelligent chips, which should be far away from the EMI environment.
REQUIREMENTS
Fig 1
e drawing on the le is our recommended distance
for re prevention. For maintenance, the side of the
appliance must be more than 150mm.
ATTENTION

5
Step 1
• Drill the top and bottom holes for the gas water
heater according to the measurement as shown on
Fig 2.
• Hang the gas water heater by the hanging rack slot
onto the expansion bolts and tighten the nuts.
• For the bottom, insert the sher plastic wall plug
into the holes and tighten the gas water heater with
the mounting screws provided.
Drill a hole with diameter of
8mm, depth 50mm and x the
expansion bolts provided.
Drill two holes with diameter of 5mm,
depth 35mm. Insert the sher plastic
wall plug provided.
Hot water outlet G1/2” Gas inlet G1/2”
Cold water inlet G1/2”
Fig 2
Step 2
Installation of Water Inlet and Outlet Pipe
• To avoid blockage, clean the water inlet pipe before
connecting to the gas water heater.
• Size of the water pipe joint is G1/2”
• Install a water shut o valve near the cold water
inlet which allow the technician to turn o the water
source when repairing.
Step 3
Installation of Gas Pipe
• Please contact the license gas contractor to connect
the gas pipe according to the features.
• Size of the gas pipe joint is G1/2”
• Install a gas shut o valve near the gas water heater
which allow the technician to turn o the gas source
when repairing.
Connector
Water Shut O Valve
Cold Water Inlet
Gas Inlet
Hot Water Outlet
Water Pipe
Connector
Gas Shut O
Valv e
• Place the Crown on the top of the gas water heater.
• Install the Decorating Plate and tighten it with the
screws provided.
Step 4
VI. INSTALLATION STEPS
Crown
Decorating Plate
Fig 3
Fig 4
Fig 5

6
INSTALLATION OF EXHAUST PIPE (OPTIONAL)
Side face of the exhaust pipe outlet
>150mm
>300mm
>150mm
>600mm
• e image on the le is for your reference. If the exhaust pipe
is short, you can lengthen it according to your requirement.
Fig 6
• Inspect the exhaust pipe every 6 months to see if there is any
damage or smoke leakage.
• e length of the exhaust pipe should be no more than 1.5m.
• e exhaust pipe should be at the shortest possible horizontal
length with a downward slope of 2 degrees. It is convenient
for the discharge of the condensed water and rainwater. Fig 7
• e distance between the exhaust pipe and the combustible
materials should be more than 150mm.
• Use the insulating refractory with more than 20mm in thickness
to wrap the exhaust pipe if it needs to pass through the wall or
the combustible materials. Fig 8
• e wall hole gone through by exhaustion pipe shall be sealed by
incombustible stu. No cement is to be used for the convenience
of maintenance.
• e exhaust pipe should be xed tightly by using self-adhesive
foil to avoid disconnection and waste gas discharging indoor.
• e outlet of the exhaust pipe must be installed outside be
cause when the gas heater is working, there will be condensed
water in the outlet.
• e distance between the outlet of the exhaust pipe and the
objects surrounding is as shown in Fig 8 and Fig 9.
Fig 6
Fig 7
Fig 8
Fig 9
Distance between the outlet of the
exhaust pipe and air inlet
Front face of the exhaust pipe outlet
>150mm >150mm
>150mm
>600mm
is product is a forced exhaust gas water heater hence in any case you prefer to install the exhaust pipe
rather then the crown, you may purchase it separately. e exhaust pipe should be connected at outdoor.

7
VII. OPERATION METHOD
Please check that the gas water heater is and connection parts are installed correctly. Aer inspection, please
carry out the procedures as followed.
1. Please turn on the water
valve completely.
3. Connect the power plug
or switch to “on”.
2. Turn the mixer to hot
to conrm there is water
coming out. Turn it o
upon conrmation.
4. Please turn on the gas
valve completely
• Turn on the power of the gas water heater
• Turn on the mixer to hot. e motor rotates and there is a sound of ignition aer 5sec. e combustion
is ignited, and the hot water comes out. If the ignition fails, the sound may last for several seconds.
If the ignition fails again aer several seconds, then this time of ignition nishes and the water valve
should be switched o. Aer 10 to 20 secs, repeat the above procedures.
(Tips: For rst start, it may fail to ignite due to a lot of air in the gas pipe. Please repeat the above procedure
until the air in pipe is exhausted completely and ignites successfully. (As shown on display).
• Turn o the mixer when not using. e gas water heater will automatically cuts o the gas source and
the combustion extinguishes out.
ATTENTION
• Do not touch the power plug or switch with your wet hands to avoid electric shock.
• Always use your hand to test on the water temperature before showering to avoid scald.
• e temperature shows on the display is set by you, but when hot water comes out, the
temperature may vary according to the length of the pipe or weather especially for the users
using mixer. us, please make the temperature of the water coming out as a reference.
• Aer the gas water heater keeps working for about 40mins, the gas water heater will cut o
and enter into the safety protection condition. is situation is normal and reminds the users to
ventilate the room. To continue showering with hot water, just turn on the mixer to hot again.

8
• To avoid scalding, the child lock light
is turned on.
• When hot water is turned on, setting
temperature is range between 35oC
to 48oC. Minimum adjusting range is
1oC.
• To set temperature above 48oC,
turned o the hot water tap and then
press the key up
• Temperature above 48oC is 50oC and
55oC.
VIII. DISPLAY FUNCTION
Temperature Setting and Error Code Display
Flame Indicator
Child Lock
Temperature Setting Switch
• e hot water temperature can
be preset from a range between
35oC and 55oC
• ere is buzz every time you
press the key
ON/OFF Switch
• Switch to turn on and
o the water heater
• When turned on, it will show the last
setting temperature.
• For temperature display, the digital will
not ick.
• For error code, the digital will icker.

9
• Make sure the ventilation is good when using the gas water heater.
• Do not install the gas water heater outside with exposure to rain to avoid
broken down.
• Check the exhaust pipe frequently to avoid jam. It will lead to CO poison if
the waste gas could not go outside.
• Do not touch the area near the ue duct before and aer used of the gas
water heater to avoid getting scald.
• e gas water heater should stay away from any volatile combustibles, such
as gasoline, diesel fuel, alcohol.
• Keep calm in case of abnormal smell, immediately turn o the mixer, cut o
gas source and open the window and door to ventilate the area. Ask
maintenance department or professional technicians for assistance
• Keep calm in case of abnormal situations. Immediately shut down water
heater, cut o gas source and disconnect power supply. Ask maintenance
department or professional technicians for assistance.
• Non-professional maintenance personnel is not allow to open the machine
cover. ere are 230V live parts and precision electronics inside that can
cause electric shock accidents and unnecessary losses.
IX. SAFETY WARNING

10
X. MAINTENANCE
• Please check and maintain the gas water heater frequently for safety use.
• Turn o the gas valve and water valve, unplug the power and let the gas water heater cool rst before
maintenance.
• ere are some electronic components inside the gas water heater, hence never let the water immerse
inside the heater. Do not remove the front panel in case of any failure.
• Please do not remove the gas pipe and safety device.
• Please check the gas water heater appearance to make sure there is no damage.
• Please check for any strange sound occurs during usage of the gas water heater.
• Please check for any inammable substance near the gas water heater, ue outlet and ue pipe.
• Please make sure the installation location of the gas water heater is well ventilation.
• When the cover of the gas water heater gets dirty, slightly wipe it with wet cloth follow by dry cloth again.
Do not use chemical cleaning agent for it will cause discoloration and lustering.
• Check gas leakage by using soap water to see if there is any bubble occurs on the connector of the gas
pipe. Contact maintenance department or professional technicians for assistance.

11
XI. TROUBLESHOOTING
Phenomena Reason and Solutions
It takes a while to get the hot water from the heater
aer turning on the hot water tap.
When the mixer is turned on, the system will drain
out the cold water remaining in the pipe between
the heater and hot water tap.
No hot water is generated even when the hot water
tap is turned on.
e ame in the gas water heater may not be ignit-
ed as hot water tap is not suciently turned on to
ignite the ame. To rectify this, the hot water tap
has to be turned on to the maximum before adjust-
ment.
Dicult to ignite when using for the rst time or
not being used for a long time.
e air in the gas pipe needs to be discharged
before the heater could be ignited and this could
be resolved by turning on and o the hot water tap
repeatedly.
Fan remains working for a short moment aer
turning o the hot water tap.
Fan is designed with time delay function for ex-
hausting waste fume from the combustion chamber.
Water ows out from the relief valve. e water heater system relieves high water tem-
perature pressure by discharging water through
relief valve to normalize the pressure in the heat
exchanger.
Phenomena below are not faults.
If the icon of the ame disappears while the gas water heater is functioning, it is the result from the safety
setting. ese error codes shown on the display indicates the reasons of the errors.

12
Error
Code Errors Solutions
01 e inlet water temperature sensor fault.
Turn o the main power supply and turn it on
again. If the fault is not rectied. Please call the
service center.
10 ere is a false fame signal Please call the service center
11 Ignition Error
Turn o water tap and turn it on again. If the
fault is not rectied. Please call the service
center
12 Flame out accidentally
Turn o water tap and turn it on again. If the
fault is not rectied. Please call the service
center
13 e thermostat is cut o
Turn o water tap and turn it on again. If the
fault is not rectied. Please call the service
center.
30 Pressure in ue pipe is too much before
ignition.
Make sure the ue pipe is unobstructed. If
the fault is not rectied. Please call the service
center.
31 Pressure in ue pipe is too much during
ignition.
Make sure the ue pipe is unobstructed. If
the fault is not rectied. Please call the service
center.
32 Pressure in ue pipe is too much when the
gas water heater is working normally
Make sure the ue pipe is unobstructed. If
the fault is not rectied. Please call the service
center.
40 Fan Error Please call the service center
50 e outlet water temperature is over 85oC
Turn o water tap and turn it on again. If the
fault is not rectied. Please call the service
center
51 e inlet water temperature is over 65oC
Turn o water tap and turn it on again. If the
fault is not rectied. Please call the service
center.
60 e outlet water temperature sensor fault.
Turn o the main power supply and turn it on
again. If the fault is not rectied. Please call the
service center.
70 Parameter setting error Please call the service center
80 Continuous running for over 40 minutes
(safety design)
Turn o water tap and turn it on again. e
error code will disappear.
Fault Code
e error code will ash on the LED screen.
Below are the possible solutions to the respective faults.

13
XII. SCHEMATIC DIAGRAM

Casa (S) Pte Ltd
Service Hotline: [phone]
Email: ser[email protected]
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