Russell Hobbs RHI2000 Guide

WARRANTY AND INSTRUCTION
RHI2000
RUSSELL HOBBS STEAM, SPRAY, DRY IRON

Congratulations on purchasing our Russell Hobbs Steam, Spray, Dry Iron. Each unit is
manufactured to ensure safety and reliability. Before using this appliance for the first time,
please read the instruction manual carefully and keep it for future reference.
FEATURES OF THE RUSSELL HOBBS STEAM, SPRAY, DRY IRON
•2000W
•Dry, steam and spray ironing
•Powerful burst of steam
•Variable steam control
•Convenient swivel cord with cord wrap area
•Overheat safety protection circuit
•Stainless steel soleplate
•Includes water measuring cup
•With indicator light and heel rest
•Water spray feature
•Vertical steam feature, ideal for suits, dresses and delicate fabrics
•High wattage for faster heat-up time and performance –time saving on those
dreaded laundry days
•Adjustable thermostat control
•Fabric temperature guide
•Self cleaning
•Water tank capacity: 280ml
•1.5m cord
•For domestic use only
•1 year warranty

IMPORTANT SAFEGUARDS
When using any electrical appliance, basic safety precautions should always be followed
including the following:
1. Please read the instructions carefully before using any appliance.
2. Always ensure that the voltage on the rating label corresponds to the mains voltage
in your home.
3. Incorrect operation and improper use can damage the appliance and cause injury to
the user.
4. The appliance is intended for household use only. Commercial use invalids the
warranty and the supplier cannot be held responsible for injury or damage caused
when using the appliance for any other purpose than that intended.
5. Avoid any contact with moving parts.
6. This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
7. Children should be supervised to ensure that they do not play with the appliance.
8. Check the power cord and plug regularly for any damage. If the cord or the plug is
damaged, it must be replaced by the manufacturer or a qualified person in order to
avoid an electrical hazard.
9. Do not use the appliance if it leaks, has been dropped or damaged in any way. In
case of damage, take the unit in for examination and/or repair by an authorised
service agent
10.To reduce the risk of electric shock, do not immerse or expose the motor/ electrical
assembly, plug or the power cord to water or any other liquid.
11.Never immerse the unit in water or any other liquid for cleaning purposes.
12.Remove the plug from the socket by gripping the plug. Do not pull on the cord to
disconnect the appliance from the mains. Always unplug the unit when not in use,
before cleaning or when adding or removing parts.
13.The use of accessory attachments that are not recommended or supplied by the
manufacturer may result in injuries, fire or electric shock.
14.A short cord is provided to reduce the hazards resulting from becoming entangled in
or tripping over a longer cord.

15.Do not let the cord hang over the edge of a table or counter. Ensure that the cord is
not in a position where it can be pulled on inadvertently.
16.Do not allow the cord to touch hot surfaces and do not place on or near flammable
goods, near an open flame, hot gas or electric burner or a heated oven.
17.Use of an extension cord with this appliance is not recommended. However, if it is
necessary to use an extension lead, ensure that the lead is suited to the power
consumption of the appliance to avoid overheating of the extension cord, appliance
or plug point. Do not place the extension cord in a position where it can be pulled on
by children or animals or tripped over.
18.This appliance is not suitable for outdoor use. Do not use this appliance for anything
other than its intended use.
19.DO NOT carry the appliance by the power cord.
20.Always operate the appliance on a smooth, even, stable surface. Do not place the
unit on a hot surface.
21.Ensure that the switch is in the “0” or “OFF” position after each use.
22.Don’t iron clothing while it’s being worn – you’ll burn or scald the wearer.
23.Don’t touch the soleplate and keep away from the steam emitting from it.
24.Take care when emptying the iron –it may contain hot water.
25.Don’t use the iron in the vicinity of children.
26.Use the iron on a stable, level, heat-resistant surface, preferably an ironing board.
27.Don’t leave the iron unattended while plugged in, or while it’s standing on the
ironing board. It could be knocked over by you, by a child or by a pet.
28.Don’t fill the iron directly from the tap, use the water beaker provided.
29.Don’t fill past the MAX level mark shown on the water tank or water leak from the
iron during use.
30.Deposits or minerals in the water supply will generate scale and block the steam
holes in the soleplate. It is advisable to use distilled water when filling your iron. Do
not use chemically distilled water.
31.Leave the iron upright to cool down fully before cleaning and storing away.
32.Don’t use the iron for any purpose other than those described in these instructions.
33.Take care not to scratch the soleplate –avoid buttons, zips, etc.
34.When placing the iron on its heel rest, ensure that the surface on which is has been
placed is clean and stable.
35.The iron has a protective thermal fuse, which will blow if it overheats. If this
happens, the iron will stop working and must be returned for repair.

36.Always unwind and straighten the power cord before use.
37.Unplug the iron from the mains electrical supply before:
•Cleaning
•Filling with water or emptying the water tank
•Immediately after use
•When not in use
•When moving
38.The appliance generates high temperature steam. Always handle with care and
warn other users of potential danger.
39.Don’t let the power cord touch the soleplate as it may result in damage as well as a
potential fire hazard.
40.Empty the water tank after each use.
41.Do not add perfume, vinegar or other chemical liquids into the water tank as they
may result in damage to the appliance.
42.Do not operate this appliance by means of an external timer.
43.The manufacturer does not accept responsibility for any damage or injury caused
by improper or incorrect use, or for repairs carried out by unauthorised personnel.
44.In case of technical problems, switch off the appliance and do not attempt to repair
it yourself. Return the appliance to an authorised service facility for examination,
adjustment or repair. Always insist on the use of original spare parts. Failure to
comply with the above mentioned pre-cautions and instructions, could affect the
safe operation of this appliance.

1. Handle
2. Spray button
3. Steam adjusting knob/Self-Clean
4. Water Inlet
5. Stainless Steel Soleplate
6. Water tank
7．Temperature adjustable knob
8．Pilot Light
9．Cord Guard
OPERATING INSTRUCTIONS
BEFORE FIRST USE
Remove any protective films or stickers from the soleplate and the Iron’s body. Wipe the
soleplate with a dry soft cloth. Unwind and straighten the power cord. Fill the iron as
described in the section “How to Fill the Water Tank”. Connect the appliance to a
suitable mains power supply outlet. Turn the Temperature Dial to the MAX position; the
pilot light will glow to indicate that the iron is heating up. Once the pilot light goes off, then
the required temperature is reached. Move the steam knob to the ON position - steam
starts to come out from the vents on the soleplate. Begin first time ironing with an old
towel. When the water tank is empty and there is no more steam that can be produced;
the preparation work is completed. The iron is now ready for proper use.
Note: It is normal for small amount of smoke to be produced the first time you use the
iron, this will quickly disappear. When using the steam function for the first time, do not
direct the steam towards the laundry, as there could be debris from the steam vents.
1
2
3
4
9
8
7
6
5

HINTS AND TIPS FOR IRONING
1. Sort the articles to be ironed according to the type of fabric. This will minimize the
frequency of temperature adjustment for different garments.
2. Start ironing the fabrics requiring the lowest temperature and progress to the higher
ones because the iron heats up quicker than it cools down.
3. “Test iron” a small area on the backside or inside of the garment if you are unsure
about the type of fabric. Start with a low temperature and increase gradually.
4. Wait for about three (3) minutes before ironing heat sensitive fabrics. ‘Temperature
adjustment’ will need a certain time to reach the required level no matter if it is
higher or lower.
5. Delicate fabrics such as silk, wool, velour, etc. are best ironed with an ironing cloth
to prevent shine marks.
6. You may need to press the steam button a few times to activate the burst of steam
function.
7. Always keep the soleplate smooth –avoid contact with sharp, hard, metal objects.
READ THE GARMENT LABELS AND FOLLOW THE MANUFACTURER’S IRONING
INSTRUCTIONS THAT ARE OFTEN SHOWN BY SYMBOLS SIMILAR TO THE
FOLLOWING:
Symbol
Fabric
Temp.
Variable
steam
Steam
Burst
Spraying
water
NOTE: If the fabric consists of various kinds of fabrics, always select the temperature
required by the most delicate fabrics.
0
MAX
Synthetic
fibres/Silk
Wool
Cotton
Linen
Note: the symbol means:"This article cannot be ironed!”

HOW TO FILL THE WATER TANK
1. Disconnect the appliance from main power supply outlet.
2. Ensure that the temperature dial and steam knob are in the “MIN” and “OFF”
positions.
3. Open the water inlet cover.
4. Place the iron on its heel rest and tilt forward approximately at a 45 degree angle.
5. Fill water through the water-filling inlet hole up to the MAX level mark indicated on
the side of the iron/ water tank. Never fill above this mark.
6. Close the water inlet cover and wipe off any spillages on Iron.
Note: For the best result, it is advisable to use de-mineralized water or distilled water. Do
not use chemically de-scaled water or any other liquids.
WATER SPRAY FUNCTION
This function can be used at any time and it does not affect other functions. Press the
spray button to spray water on clothes, as often as required.
NOTE: When using the water spray function, ensure that there is enough water in the
water tank. You may have to pump the spray button several times during first use in order
to start the spraying function.
DRY IRONING
This function irons without the use of steam.
1. Connect the iron with a suitable mains power supply outlet.
2. Set the steam knob to position “0”/ “no steam”/ “OFF”.
3. Turn the temperature dial to the correct ironing temperature according to the
recommendation of the garment label.
4. The pilot light will glow to indicate that the iron is heating up.
5. When the required temperature is reached, the pilot light goes off. The iron is ready

to use.
6. After use, turn the temperature dial to the “0”/ “OFF”/ “MIN” position to switch off.
7. Disconnect the iron from mains power supply outlet.
8. Follow cleaning and maintenance instructions.
STEAM IRONING
This function can only be used at a higher ironing temperature –moderate or max position.
1. Fill the iron as described in "How to Fill the Water Tank".
2. Connect the iron to a suitable mains power supply outlet.
3. Turn the temperature dial to the MAX position.
4. The pilot light will glow to indicate that the iron is heating up.
5. The pilot light will go off when the required temperature is reached. During ironing,
the pilot light on the iron automatically switches on/off as the thermostat maintains
the set temperature (you may continue ironing during this process).
6. The iron is ready for use.
7. Set the steam knob correctly. Increase steam output by pushing the steam knob to
the right and decrease steam output by pushing the steam knob to the left.
Caution: Synthetic fabric, Nylon, Synthetic Silk and Silk cannot be steam ironed as
it will damage the finish of the fabric.
8. After use, turn the temperature dial to the “0”/ “OFF”/ “MIN” position - the iron is
now switched off.
9. Disconnect the iron from mains power supply outlet.
10.Follow the cleaning and maintenance instructions.
BURST OF STEAM
This function works well for tough wrinkles and heavy fabrics. By pressing the steam
button, an intense burst of steam is emitted from the soleplate. This can be very useful
when removing stubborn creases. This function can be used once the iron has reached
maximum temperature. For optimal results, there should be a five (5) second interval

between presses of the steam button. To prevent leaking water from the soleplate, do not
press the steam button continuously for more than three (3) seconds. Allow at least a one
(1) minute interval before press the steam button again. Stubborn creases should be
removed within three (3) steam button presses.
BURST OF STEAM IN VERTICAL POSITION
Burst of steam can also be applied when holding the iron in a
vertical position. This function is useful for removing wrinkles
on garments in hanging position, hanging curtains, or other
hanging fabrics.
Note: It may be necessary to press the burst of steam button few times to start this
function. During the use of ‘Burst of Steam’, stop ironing when the pilot light turns on and
then start ironing again only after the pilot light has turned off.
Warning: Do not apply steam on any clothes or fabrics that are being worn by human or
pets. The temperature of the steam is very high and will burn or scald.
SELF-CLEANING
This function removes the scale and minerals built up in the Steam Chamber. The iron will
remain in the best condition if this function is performed once every two weeks. You may
choose to use the function more frequently depending on the hardness of the water used
or water available in your local area.
1. Make sure that the appliance is unplugged from the mains supply outlet.
2. Set the steam knob to the “0”/ “no steam” / “OFF” position.
3. Fill the iron as described in “How to Fill the Water Tank” and fill the water tank up
to the MAX position. Do not put vinegar or other descaling agents in the water tank.
4. Place the iron on a stable surface in an upright standing position.
5. Connect the iron to mains supply outlet.
6. Turn the temperature dial to the MAX position.

7. The pilot light will glow to indicate that the iron is heating up.
8. The pilot light will go off when the required temperature is reached.
9. Turn the temperature dial to the “0”/ “OFF”/ “MIN” position.
10.Disconnect the iron from mains power supply outlet.
11.Hold the iron horizontally over a sink.
12.Hold/ press the self-cleaning button in and gently shake the iron to and fro.
13.Steam and boiling hot water will emit from the holes on the soleplate which
contains impurities, scale, minerals and flakes (if any) that deposited in the Steam
Chamber from previous use.
14.Release the self-cleaning button a soon as all the water in the tank has been used
up.
15.Repeat the self-cleaning process if the iron still contains a lot of impurities.
16.After the self-cleaning process, put the plug into the wall socket, set the temperature
dial to the MAX position and let the iron heat up to allow the soleplate to dry.
17.Turn the temperature dial to the “0”/ “OFF”/ “MIN” position and unplug the iron
when it has reached the set ironing temperature.
18.Move the hot iron over a piece of used cloth to remove any water stains that may
have formed on the soleplate.
19.Let the iron cool down before you follow storage instructions.
Caution: Keep skin/body away from the hot water.
•Products returned under warranty with faults due to scale will be subject to a repair
charge.
CLEANING AND MAINTENANCE
•After using, lift the iron with the water inlet filling hole downwards to empty the
remaining water from the water tank into the sink.
•Insert the plug into the socket and set the temperature dial to MAX for 1-2 minutes
to evaporate the remaining water. Once done, turn the dial to “0”/ “OFF”/ “MIN”,
unplug the iron and let it cool down before storing it.
•This appliance is for household use only and is not user-serviceable.
•Do not open or change any parts by yourself. Please refer to a qualified electrical
service department or return to the supplier if servicing is necessary.

•Always remember to unplug the unit from the electrical outlet when not in use and
before cleaning. Ensure that the temperature dial is set to “0”/ “OFF”/ “MIN”.
•Ensure that the steam knob is set to the “0”/ “no steam”/ “OFF” position.
•Wipe the soleplate with a damp cloth and a non-abrasive (liquid) cleaner. Once
done, buff the soleplate with a clean dry cloth.
•If fiber has adhered/ stuck to the soleplate, use a damp cloth with vinegar to wipe
the fiber from the soleplate.
•If scale has blocked a steam hole, please remove it gently using a toothpick. Be
careful not to damage the surface of the soleplate
•The body of the appliance should be cleaned with a damp cloth. Do not let water
enter the appliance and cause damage to any electrical components.
•Do not use bleach or other abrasive substance or solvents to clean your appliance
as it can be damaging to the finish.
•Do not immerse the appliance in water or any other liquid, or hold it under a running
tap to clean.
Note: Never use sharp or rough objects to remove deposits from the soleplate. Never
use any abrasive or descaling agents to clean the iron.
STORING THE APPLIANCE
•Complete Cleaning and Maintenance as instructed above.
•Ensure that the steam knob is set to the “0”/ “no steam”/ “OFF” position.
•Ensure that all parts are dry before storing.
•Store only once the iron has cooled completely.
•Store the appliance vertically in its box or in a clean, dry place.
•Never store the appliance while it is still wet or dirty.
•Never wrap the power cord around the appliance.
TROUBLE-SHOOTING
Problem
Possible Reasons
Solution
Not enough heat or too
much heat
The temperature dial may have
been rotated improperly.
The temperature dial may have
been set to the incorrect position
Set the temperature dial
to the correct position and
check if the iron is
plugged into the mains

The iron is unplugged.
power supply.
No steam is being produced
or leakage.
The temperature dial has been
set to “0”/ “OFF”/ “MIN”.
Set the temperature dial
to the required positioin.
No burst of steam or no
vertical steam.
The (vertical) burst of steam
function has been used too often
within a very short period.
The iron is not hot enough.
Continue ironing in a
horizontal position and
wait a few minutes before
using the (vertical) burst
of steam function again.
Leaking water from
soleplate.
Set the temperature dial so that it
is not within the steam range.
Set the temperature dial
as per steam range.
There is still not enough heat
being produced.
Use the steam button only
after the indicator light
has turned off.
The water is over the max
position.
Pour out the remaining
water.
Little Steam
Check if the steam knob is in the
correct position.
Set the steam knob to the
correct position.
A steam hole is blocked.
Clean the steam hole with
distilled water.
Too little water in the water tank.
Fill water into the tank as
per earlier instructions.
No Spraying
There is not enough pressure or
air inside.
Press the spray nozzle by
hand and push the spray
button several times
continuously.
SERVICING THE APPLIANCE
There are no user serviceable parts in this appliance. If the unit is not operating correctly,
please check the following:
•You have followed the instructions correctly
•That the unit has been wired correctly and that the wall socket is switched on.
•That the mains power supply is ON.

•That the plug is firmly in the mains socket.
If the appliance still does not work after checking the above:
- Consult the retailer for possible repair or replacement. If the retailer fails to resolve the
problem and you need to return the appliance, make sure that:
•The unit is packed carefully back into its original packaging.
•Proof of purchase is attached.
•A reason is provided for why it is being returned.
If the supply cord is damaged, it must be replaced by the manufacturer or an authorised
service agent, in order to avoid any hazard. If service becomes necessary within the
warranty period, the appliance should be returned to an approved Home of Living Brands
(Pty) Limited service centre. Servicing outside the warranty period is still available, but will,
however, be chargeable.
CHANGING THE PLUG
Should the need arise to change the fitted plug, follow the instructions below.
This unit is designed to operate on the stated current only. Connecting to other
power sources may damage the appliance. Connect a three-pin plug as follows:
The wires in this mains lead are coloured in accordance with the following code:
Green/Yellow = Earth
Blue = Neutral
Brown = Live

PLEASE AFFIX YOUR PROOF OF PURCHASE/RECEIPT HERE
IN THE EVENT OF ACLAIM UNDER WARRANTY THIS RECEIPT MUST BE
PRODUCED.
WARRANTY AND EXTENDED WARRANTY
1. Home of Living Brands (Pty) Limited (“Home of Living Brands”) warrants to the original purchaser
of this product (“the customer”) that this product will be free of defects in quality and workmanship
which under normal personal, family or household use and purpose may manifest within a period of
1 (one) year from the date of purchase (“warranty period”).
2. Home of Living Brands shall extend the warranty period for a further period of 1 (one)
year (“extended warranty period”), on condition that the purchaser registers the
product on the website, within 12 months from the date of purchase of the product.
The website address for registration is as follows: http://russellhobbs.co.za/info-
pages/warranty-info.aspx. The extended warranty period only applies to products
purchased on or after 1 October 2017.
3. Where the customer has purchased a product and it breaks, is defective or does not work properly
for the intended purpose, the customer must notify the supplier from whom the customer bought
the product (“the supplier”) thereof within the warranty period. Any claim in terms of this warranty
must be supported by a proof of purchase. If proof of purchase is not available, then repair, and/or
service charges may be payable by the customer to the supplier.
4. The faulty product must be taken to the supplier's service centre to exercise the warranty.

5. The supplier will refund, repair or exchange the product in terms of this warranty subject to
legislative requirements. This warranty shall be valid only where the customer has not broken the
product himself, or used the product for something that it is not supposed to be used for. The
warranty does not include and will not be construed to cover products damaged as a result of
disaster, misuse, tamper, abuse or any unauthorised modification or repair of the product.
6. This warranty will extend only to the product provided at the date of the purchase and not to any
expendables attached or installed by the customer.
7. If the customer requests that the supplier repairs the product and the product breaks or fails to
work properly within 3 (three) months of the repair and not as a result of misuse, tampering or
modification by or on behalf of the customer, then the supplier may replace the product or pay a
refund to the customer.
8. The customer may be responsible for certain costs where products returned are not in the original
packaging, or if the packaging is damaged. This will be deducted from any refund paid to the
customer.
HOME OF LIVING BRANDS (PTY) LTD (JOHANNESBURG)
JOHANNESBURG TEL NO. [phone]
CAPE TOWN TEL NO. [phone]
DURBAN TEL NO. (031) 303- 1163
www.homeoflivingbrands.com
www.russellhobbs.co.za
www.facebook.com/RussellHobbsSA