RV Wifi 5G Assembly instructions

Installation Guide
and User Manual
2022V1
5G
RV WI-FI

Congratulations on your
purchase of an RV Wi-Fi
Router.
What makes up your RV Wi-Fi 5G
This purchase will give you greater freedom to enjoy your
travelling without sacrificing the lifestyle that the internet
provides.
4G/5G Stick Antenna’s
12 volt Power Cable
Testra Starter SIM SIM adapter
RV WIFI 5G Router
Wi-Fi Stick Antenna’s
Mounting Bracket

External 4 in 1 Antenna
External 4 in 1 Antenna Bracket

The Telstra satchel contains your Sim Card. You need to activate this and add credit to it to
nish the set up stage of your RV Wi-Fi unit.
We strongly advise to do this instore to make sure the activation has been conrmed.
You MUST use a Full Sized SIM card in the router OR in conjunction with the SIM adapter provided.
How to Activate the Telstra Pre Paid SIM
Activate your Telstra Sim Card
1Have your driver’s licence handy
2Use the Service Number located on the rear bottom space of the Telstra Satchel.
3Open your browser and go to www.telstra.com/activate
4Follow the Telstra prompts for activation.
5Once complete, turn o your router and then turn it on again to reboot the
system.
For providers other than Telstra please look on their packaging for instructions to activate.
Below are links to Optus, Vodafone and Virgin.
Optus can be activated by going to www.optus.com.au/customercentre/activateprepaid
Vodafone can be activated by going to www.vodafone.com.au/activate
Virgin can be activated by going to www.virginmobile.com.au/activate
For other providers, please see your Sim card documentation.
Warranty Registration
Please complete your Warranty Registration by going to:
www.rvwi.com.au/warranty-registration.
Your serial number for your RV Wi-Fi unit is located on the outside of the box, and on the rear of your
RV Wi-Fi unit.

Inserting your SIM card into the RV WIFI 5G
1
In your pack you will have received a SIM card adapter.
Use if required to make your SIM full sized.
2
There are three in the pack. Choose the one required
to make your sim a FULL SIZED SIM CARD
3
Insert the activated and data credited SIM into the required
adapter.
4
Insert the SIM/Adapter into the SIM card tray with the router
turned : OFF
5Turn the router on and wait 5 minutes for it to boot up
6You are now ready to connect your RV WiFi to your devices.
Scan to watch:
How to insert a SIM
card into the
RVWiFi 5G
Scan to watch:
How to use the SIM
card adapter if you
do not have a full
sized SIM card
1
In your pack you will have received a SIM card. You can use this
one or your own.
It must be a full sized SIM card - or use the adapter provided (
see below).
2Using a SIM pin, depress the SIM open button in the control
panel.
3Remove the SIM tray and place a full sized SIM in the tray,
aligning the cut outs together.
4Press the SIM in till rm and at.
5Insert the SIM tray into the SIM card slot with the SIM facing
towards the rear of the router.
6Turn on the power and wait 3 mintues for the router to boot up.
Using the SIM adapter if you do not have a full sized SIM card.

Installing your RV Wi-Fi 5G
In most cases, your manufacturer will install your
RV Wi-Fi for you. But if you are looking at installing yourself,
please follow the steps below.
There are two methods available:
•With an external antenna fitted to the outside of the RV.
• No external antenna.
Set up for use with external antenna
1
Choose a position for RV WiFi Router adjacent to a single
12v power point, with the control panel facing towards
you.;
2
Mount external antenna onto roof using bracket provided,
keep away from overhanging items and waterproof as
required;
3Screw into place on router: 2 x 4G/5G antenna cable into
‘4G/5G External’ ports on the top of the router;
4Screw into place on router: 2 x Wi-Fi antenna cables into
‘Wi-Fi/External’ ports in the side control panel;
5Attach 2 x WiFi stick antenna’s to WiFi 5.8 on the side
control panel;
6Attach 2 x 4G/5G stick antenna’s into the 4G/5G ports on
the base of the router;
7
Using a SIM pin, push the SIM open slot in the control
panel to open up the SIM card slot. Place your full sized,
activated SIM in the recess and insert it in the router.
8Plug the power adaper into the power jack of the RV Wi-Fi
Router;
9
Place the power cord into the single 12v power point and
turn on. SIM must be inserted prior to turning on or a
reboot will be required;
10 Ensure the ‘Power’ light is on.
Installing your RV Wi-Fi 5G using the
external antenna

Wi-Fi external antenna
4G/5G external antenna
Wi-Fi Internal antenna
4G/5G external antenna
4G/5G internal antenna

Installing your RV Wi-Fi 5G without the external antenna
Set up for use with NO external antenna
1Choose a position for RV Wi-Fi 5G router adjacent to
a single 12v power point;
2
Screw the 4 Wi-Fi antenna’s into the Wi-Fi ports on
the control Panel.
Screw the 4 4G/5G antenna’s into the 4G/5G ports
(top and bottom)
3Plug the power adapter into the power jack of the
RV Wi-Fi 5G Router;
4
Using a SIM card tool, depress the ‘open SIM’recess
in the control panel to pop open the SIM card
holder.
5Place the full sized/activated SIM card into the SIM
card holder and insert into the SIM card slot.
6
Place the power cord into the single 12v power
point and turn on. The SIM must be inserted prior
to power turning on.
7Ensure the Power Lights are on
1Place the end of the power adapter into
the ‘Power’ slot.
Turning on your RV Wi-Fi 5G Router

1Turn on the device/s (phone/laptop etc.), that you wish to
connect to the internet.
2Click on: ‘Settings’or equivalent page on your device
3
Click on : ‘Wi-Fi’ and choose the RV Wi-Fi network: On some de-
vices you will notice that RV Wi-Fi comes up twice with the same
series of letters and numbers, but 5.8 included.
This is because newer devices recognise the faster 5.8 Wi-Fi as well
as the standard 2.4.
Click on the 5.8 option if available.
You will need to set passwords for both versions if available. This
is simply completing the process for one, then repeating it again
for the other.
4You will be asked for the Wi-Fi password or Security Key.
5Type in: rvwi1234 (all lower case, no gaps)
6Click the: ‘Connect Automatically’ Box
7Click: ‘Connect’,
Connection to the RV Wi-Fi+ Router
Connecting your device via Wi-Fi to your RV Wi-Fi 5G
5.8 SSID
2.4 SSID
********
Scan to watch:
How to connect your
smart device to
RV Wi-Fi
5.8
5.8

1. Open the web/internet browser on your device and enter the
address http://10.0.1.1 into the‘search’bar.
http://10.0.1.1
Username is prepopulated with‘root’ Type ‘admin’for password
Setting your Wi-Fi 5G Password.
3. You are about to enter the username and password.
You MUST enter the username ‘root’ and the password ‘admin’.
Failure to do so will result in the router requiring resetting. The
‘root’ password CANNOT be changed and is prepopulated.
One of the great features of RV Wi-Fi is the security it provides
whilst using the internet. This next section provides step by step
instructions on setting your Wi-Fi password.
2. The RV Wi-Fi home page will appear.

4. Select/click on the following tab:
1. Network.
6. You will see two options here and will need to complete both. Choose the 5.8 option rst
as shown below.
Select/Click on the ‘Edit’ box
5. Select/click on the dropdown box:
1. Wireless

Setting your Wi-Fi 5G Password.
7. Go to the ‘Interface Conguration’ Section.
•Click on the ‘Wireless Security’ tab.
8. Next to the ‘Key’ drop down box, click on the astrix. This shows what the current Wi-Fi
password is set to.
5.8
5.8

8. Delete the password, by backspacing or use the delete button.
•In the Key box , type your new Wi password - your choice!
(Your password must be a minimum of 8 characters, and it is case sensitive).
9. Click on the ‘Save and Apply’ button. The screen will indicate that it is‘waiting for
congeration to apply’.
5.8
5.8

• Wait for this to apply. Do not turn o your device during this time. You will see a countdown
clock appear from 30 seconds.
10. The next screen will say‘Device Unreachable’. This is due to the password being changed and
the two devices no longer recognising each other.

12. On your device (laptop/ipad/phone).
1. Go to: Settings,
2. Click on: Wi,
3. Wait for RV Wi-Fi to come up on the list. Click on this,
4. Your device will now tell you that your Wi-Fi password is incorrect (that is because you
have just changed it),
5. Type in the ‘new’Wi-Fi/Security Key’ password that you have just set,
6. Remember that it is case sensitive and some devices will automatically capitalise the
rst letter.
7. Wait for your device to let you know that you are connected,
8. You are now ready to access the internet through your RV Wi-Fi 5G.
Scan to watch:
How to change your Wi-Fi password
from factory to your own personal
password.

Frequently asked questions
SIM CARDS
What size SIM card should I use?
A full sized SIM card is required. If you do not
have one, please use the adapter provided to
make your SIM card a full sized one.
What if I insert the wrong sized SIM card?
If the wrong size is placed in the SIM tray, it
will move freely in it and you will not get a
connection. Remove the SIM tray as instructed
and replace the SIM with a full sized SIM.
Do I need a SIM card to operate the Wi-Fi?
For all internet connected requirements, an
activated SIM is required. If you are sending
information to a Wi-Fi device, like a printer, then
you do not need to have a SIM card inserted.
Always turn your router o and on again aer
doing any adjustments to the SIM card.
e router needs to re-read the SIM card once
it has been inserted, so turning it o and on
again will enable it to do this.
WHAT IS AN SSID?
e SSID is the NAME of your router.
WHY ARE THERE TWO SSID’S?
You will see that there are two SSID’s with the
RV Wi-Fi 5G
1- RV WIFI 5.8 abc123
2- RV WIFI 2.4 abc123
ese are dierent Wi-Fi frequencies, the newer
being 5.8. e 5.8 is a faster Wi-Fi frequency
but does not produce as much range. e 2.4
frequency is one that has been around for awhile
is a bit slower, but has a better range.
We suggest if 5.8 is available to use, then connet
to it as your rst option.
DO I HAVE TO SET UP WIFI
PASSWORDS ON BOTH SSID’S.
Yes, you will need to set both up as you will most
likely use both from time to time.
Set up one rst, following the instructions, then
repeat for the second, so you devices are ready to
accept either.
RESETTING
If you are having issues with your router, please
turn o and on.
Reset your device by turning it o and on again.
Resetting re-establishes the connection and can
help correct issues. Once you have done the reset,
leave the router for 4 to 5 minutes to reboot.
OPERATIONAL ISSUES
Why can’t I get onto the internet?
ere are a couple of reasons this could occur.
1) e wrong size SIM card has been inserted.
Please always use a full sized SIM card.
Insert into the router, turn it o and on again.
2) e SIM card has not been activated. Best
way to check if the SIM card has been activated
by the provider is to try it in another device.
Remove the SIM and place it in another device,
for example a phone. Go to: Settings, then: Wi-Fi.
Turn Wi-Fi to OFF. is way it will be making
sure you are using the SIM card inserted and not
another Wi-Fi network. If it does not work, see
your data provider.
4) e SIM card has run out of data. To check
data credit, contact the service provider.
5) e SIM card has expired. To check expiry,
contact the service provider.
6) ere is a fault with the modem.
To establish if it is a SIM card issue or a router
issue, follow these steps
1) Turn on your RV WIFI router

2) On the device (phone/laptop/tablet), go to:
settings
3) Go to: Wi-Fi
4) Wait for RV Wi-Fi123abc (each router will
have its own unique series of numbers and
letters following RV Wi-Fi), to come up on the
list of possible Wi-Fi options.
5) Click on: RV Wi-Fi123abc
6) If the device has already been connected to
the RV Wi-Fi router, it will recognise it and
connect automatically. However, if this is the
rst time it is connecting to it, it will ask for
the Wi-Fi password.
7) Type in the factory set Wi-Fi password:
rvwi1234 (all lower case)
8) Wait for the device to indicate that it is
connected.
If at this point if you cannot connect, then
perform a reset and then start the process
again.
9) Open up a new web page on the device that
is now connected via Wi-Fi
10) Type in: http://10.0.1.1 (where you would
normally type in www.google.com.au
11) is is a website on the actual router NOT
on the web.
12) e Username: Root will already be
populated. Type in: admin for the password
13) Click on: Login
14) Click on: Overview
15) Scroll down to Network and take a
screen shot of the IPV4 Upstream. Send this
information to info@rvwi.com.au explaining
your issue.
What do I do if I can’t connect to the
Wi-Fi?
ere are a couple of causes that may have
made this happen.
1) e Wi-Fi may have been accidently deleted
during the set-up phase. You will need to
return the router to us to reactivate the Wi-Fi.
2) You have entered your own password into
‘setting the Wi-Fi password’ point 2, instead of
entering ‘admin’ into the password section. You
will need to return the router to us to reactivate
the Wi-Fi.
Can I change the ROOT username?
is setting cannot be changed.
If you are concerned with security be assured
that as the website: http://10.0.1.1 is located on
the router, it can only be accessed by knowing
the WIFI password which is set by you.
We recommend that you set your WIFI
password upon receiving your router and keep
the password information secure.
e lastest version of soware for the RV
Wi-Fi router has improved Wi-Fi encryption
capability.
My Wi-Fi password is not being accepted
1) You will need to do a factory reset.
2) Your Wi-Fi password is case sensitive and
must be a minimum of 8 characters.
3) When setting your Wi-Fi password, some
devices will automatically capitalize your rst
letter. Check that this is what you want.
Can I change my SSID/Name of your
router?
Yes. e SSID is the routers ‘name’. is can be
changed by:
1) going to the home page of http://10.0.1.1.
2/ type in: admin

3) click on: login
4) Click on: Wireless
5) Click on Edit (for the SSID you want to
change)
6) Scroll down to Interface Congeration and
the heading ESSID. Click on and delete RV
WIFIabc123
7) Type in the new SSID/name of your router
and click on: save and apply.
8) Follow steps for changing your Wi-Fi
password to complete.
ANTENNA
What is the maximum gain from the
external antenna when in a fringe
reception area?
e maximum gain is 6db.
ere are four antennas inside the external
antenna. 2 x 3G/4G/5G and 2 x WIFI.
What is an ‘omni-directional’ antenna?
Our external antenna delivers coverage in a
circular horizonal direction.
e Wi-Fi antenna will give you a range of up
to 40 metres from the RV.
External antenna dimensions
See under Specications
How long are the external antenna leads?
See under Specications
Can these lengths be adjusted?
ey can be adjusted by seeking assistance
from an auto electrician.
Can I attach a dierent external antenna
to the RV Wi-Fi router?
Yes, you need to make sure the SMA
connectors match.
GENERAL INFORMATION
I seem to be using more data than
expected. What might be the cause?
Data usage is very hard to comment on
because everyone uses their data dierently.
e possibilities for unexpected high usage
are;
1. Someone has gained access to your WIFI
password. Change your Wi-Fi password.
2. Soware updates (windows or apple or
android), turn o automatic updates, and
select when you want to do them (i.e. when
you're on a public Wi-Fi hotspot and not
paying for data)
3. When not using, turn it o, devices might
still be using data even when you have put
them down, such as a VPN connection on
a laptop has a thing called a heartbeat that
slowly uses data to maintain the connection,
this might slowly use data for many hours.
4. Video conferencing calls can be like
steaming video, 1GB per hour as a rule of
thumb, even more for High Denition.
5. Consider changing your plan or data
provider. ere are always new and improved
deals being announced.
What coverage can I expect to get?
As we access our data from a range of Data
Providers - the coverage is where they are
available.
Search on the internet for coverage maps.
ese are normally located on your providers
web site.

Will you be making updates to the
soware? If so, how can I update my
router?
Yes, we are continually looking for new and
exciting features and improvements. We will
make these available for download on our
website.
Follow our Facebook page for notications
and how to apply these updates www.facebook.
com/rvwi
Is there any device in my RV that I
should not place the router or antenna
near?
1. e external antenna is best placed clear of
high objects that will restrict its capacity to
receive and send.
2. e router and antenna need to be placed
away at least 2 metres from the solar inverter.
How many concurrent Wi-Fi device
connections can your product support?
e limit is up to 50 devices at once.
What size external hard drive can be
connected?
RV Wi-Fi has been tested up to 1TB.
How is RV Wi-Fi dierent to hot
spotting my phone, or a ‘pocket device’?
e RV Wi-Fi solution has been created with
the specic needs of the RV community. e
dierences are as follows:
• Wired in to the 12V supply of the van, so
no chargers to look aer or lose.
• Superior Wi-Fi coverage – typically 40
metres from the Caravan/ Motorhome.
• e RV Wi-Fi router soware has been
developed with the travelling holiday in
mind. No bill shock – no impact to your
phone data plan.
SPECIFICATIONS
RV WIFI 5G router
Supports: 4G/5G (MIMO)
Frequencies: 5G bands (700MHz / 850MHz /
2300MHz / 3500MHz (n1/ 2/3/5/ 7/ 8/ 12/ 13/
14/ 18/ 20/ 25/ 26/ 28/ 29/ 30/ 38/ 40/ 41/ 48/
66/70/ 71/ 75/ 76/ 77/ 78/ 79)
3G/4G bands (700MHz / 850MHz / 900MHz /
1800MHz /2100MHz / 2300MHz / 2600MHz
(B1 / B3 / B5 / B7 / B8 / B28 /B40 )
WIFI Standards:80.11ac / 802.11a / 802.11n /
802.11g / 802.11b
2.4GHz and 5.8GHz
Works in conjunction with Starlink
Dimensions: Height: 45mm, Width: 130mm,
Length: 165mm, Weight: 875 gms
Electrical: 12volt 300mA (typical)
Operating Temp: 0 °C to + 40 °C
Runs on all Australian Mobile Data SIMS
Antenna connection: WIFI - SMA Male
4G/5G - SMA Female
Internal 4G/5G Antenna
QTY: 4
Supports: 4G/5G
Frequencies: 5G bands (700MHz / 850MHz /
2300MHz / 3500MHz (n1/ 2/3/5/ 7/ 8/ 12/ 13/
14/ 18/ 20/ 25/ 26/ 28/ 29/ 30/ 38/ 40/ 41/ 48/
66/70/ 71/ 75/ 76/ 77/ 78/ 79)
3G/4G bands (700MHz / 850MHz / 900MHz /
1800MHz /2100MHz / 2300MHz / 2600MHz
(B1 / B3 / B5 / B7 / B8 / B28 /B40 )
Dimensions:Length: 190mm
SMA: Male
Gain: 4dBi
Internal WIFI Antenna
QTY: 4
Supports: 2.4GHz and 5.8GHz
Frequencies: 80.11ac / 802.11a /
802.11n / 802.11g / 802.11b
SMA: Female
Gain: 3dBi

External 4G/5G/WIFI Antenna
QTY: 1
Supports: 4G/5G
Frequencies: 5G bands (700MHz /
850MHz / 2300MHz / 3500MHz (n1/
2/3/5/ 7/ 8/ 12/ 13/ 14/ 18/ 20/ 25/ 26/ 28/
29/ 30/ 38/ 40/ 41/ 48/66/70/ 71/ 75/ 76/
77/ 78/ 79)
3G/4G bands (700MHz / 850MHz
/ 900MHz / 1800MHz /2100MHz /
2300MHz / 2600MHz (B1 / B3 / B5 / B7 /
B8 / B28 /B40 )
Dimensions: Diameter: 130mm, Height:
50mm Weight: 550gms (inc bracket)
Bracket: Aluminium
SMA: Female (WIFI), Male (4G/5G)
Gain: 6dBi
Cable Length: 2 metres (x4)
Type of cables: 2 x 4G/5G, 2 x WIFI