PJ2000M
3 / 18UserManual Rev.3.1 -20/11/02
2. Warranty
AnyproductofR.V.R. Elettronica iscovered by a 12 (twelve) month warranty.
Forcomponentslike tubesforpoweramplifiers,the originalmanufacturer’swarranty
applies.
R.V.R.extendstotheoriginalend-userpurchaseralloriginalmanufacturerswarranties
whicharetransferable and all claims are to bemadedirectlytoR.V.R. per indicated
procedures.
R.V.R.'swarrantyshall notinclude:
1) Re-shipmentofthe unit to R.V.R. for repairpurposes
2) Anyunauthorized repair/modification
3) Incidental/consequentialdamages as a resultofanydefect
4) Nominalnon-incidental defects
5) Re-shipmentcosts or insuranceoftheunitor replacement units/parts
Warrantyshallcomeintoforcefrominvoicedateandfortheperiodofthemanufactures
warranty.
Anydamagetothegoodsmustbereportedtothecarrierinwritingontheshipment
receipt.
Anydiscrepancyordamagediscovered subsequent todelivery,shallbereported to
R.V.R.withinfive(5)daysfromitsreceipt.
Toclaimyour rightsunder thiswarranty:
a. Contact the dealer or distributor where you purchased the unit. Describe the
problemandaskif hehas aneasysolution.Dealersand Distributorsaresupplied
withall theinformationabout problemsthatmayoccurandusuallytheycanrepair
theunit quicker than what themanufacturercoulddo.Veryofteninstallingerrors
arediscoveredby dealers.
b. Ifyourdealercannothelpyou,contactR.V.R.inBolognaandexplaintheproblem.
Ifitis decided to return the unit to the factory, R.V.R. will mail you a regular
authorizationwith all the necessary instructionstosendbackthe goods.
c. Whenyou receivetheauthorization, youcanreturn theunit.Pack it carefully
for the shipment, preferably using the original packing and seal the package
perfectly. The customer always assumes the risks of loss (i.e., R.V.R. is never
responsiblefor damage orloss),until the package reachesR.V.R.premises.For
this reason, we suggest you to insure the goods for the whole value. Shipment
must be effected C.I.F. (PREPAID) to the address specified by R.V.R.’s service
managerontheauthorization.
