Saeco PRIMEA LINE Operating manual

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Primea Line
Primea 2006 From page 02 to page 79
Primea 2007 From page 80 to page 158

REV. 02 - Mar. 07
TECHNICAL SERVICE
MANUAL
PRIMEA
LINE
Issue May 2006
All parts of this document are property of Saeco International Group. All rights reserved.
This document and relative information herein is provided without liability deriving from any errors or omissions. Furthermore,
no part may be reproduced, used or collected with the exception of that authorized in writing or in accordance with a contrac-
tual clause.

REV. 02 - Mar. 07
PRIMEA Contents
1/1
PRIMEA TECHNICAL SERVICE MANUAL (Rev.02 March 07)
1. Introduction (rev.00)
1.1 Documentation required
1.2 Tools and equipment required
1.3 Safety warnings
2. Technical data (rev.00)
2.1 Product technical data
2.2 Internal / external machine components
3. Summarized instructions (rev.02)
3.1 Client and programming menu (rev.00)
3.2 Maintenance and cleaning (rev.02)
4. Diagrams (rev.00)
4.1 Wiring diagram (rev.00)
4.2 Component load table (rev.00)
4.3 Water circuit diagram (rev.00)
5. Troubleshooting (rev.02)
5.1 Primea Touch and Touch Plus test functions (rev.01)
5.2 Primea Touch e Touch Plus diagnosis function (rev.02)
5.3 Primea Ring test functions (rev.01)
5.4 Primea Ring diagnosis function (rev.01)
5.5 Error messages for Service personnel (rev.01)
6.5 Problems, Causes, Remedies (rev.01)
6. Operating logic (rev.02)
6.1 Multi-way valve (rev.01)
6.2 Autocappuccino facility (rev.01)
6.3 Motor-driven tray (rev.00)
6.4 Prima water (rev.01)
6.5 SBS valve (rev.00)
7. Component assembly / disassembly (rev.01)
7.1 Top cover (rev.00)
7.2 Right side cover (rev.00)
7.3 Left side cover (rev.00)
7.4 Coffee dispensing head (rev.00)
7.5 Electronics (rev.00)
7.6 Gearmotor (rev.00)
7.7 Pump (rev.00)
7.8 Boiler and multi-way valve assembly (rev.00)
7.9 Boiler (rev.00)
7.10 Multi-way valve (rev.01)
7.11 Oetiker clamp assembly and disassembly (rev.00)
7.12 Coffee grinder (rev.00)
7.13 Grinder adjustment/assembly and disassembly
7.14 Strength adjustment (rev.00)
7.15 Autocappuccino facility (rev.01)
7.16 Motor-driven drip tray (rev.00)
8. Maintenance schedule (rev.01)
8.1 Routine maintenance Check list (rev.01)
9. Amendments made to technical service manual (rev.00)
9.1 Latest amendments (rev.00)

REV. 02 - Mar. 07
CHAPTER 1
INTRODUCTION
REV.00
PRIMEA Chapter 01

REV. 02 - Mar. 07
1.1 Documentation required
The followingtechnical documentationlis required for repairs:
Instruction booklet for specific model
Technical documentation for specific model (diagrams, exploded drawings)
1.2 Tools and equipment required
As well as the standard equipment, the tools listed below are required.
1 Special screwdriver with Torx T15 tip and Pozi Drive screwdriver for casing and work
on the coffee grinder.
1 Digital thermometer with full 200°C scale
This must be suitable for measuring in liquids and on surfaces.
1 Set of pliers for Oetiker clamps
1 Pincer
1.3 Safety warning
Before starting operations on the machine, consult the instruction booklet.
Observe all current standards related to the repair of domestic appliances.
Always disconnect the power plug from the mains before carrying out repairs. Simply turning
off the main switch is not sufficient to prevent electrical discharge.
This domestic appliance is rated as insulation class I.
Insulation and dielectric rigidity tests must be performed on completion of repairs.
1/1
PRIMEA Chapter 01

REV. 02 - Mar. 07
CHAPTER 2
TECHNICAL DATA
REV.00
PRIMEA Chapter 02

REV. 02 - Mar. 07
2.1 Product and component technical data
Power supply and output: 230 V~, 50 Hz, 1500 W / 120 V~,50/60 Hz, 1300 W
Temperature control: 2 (NTC) variable resistor sensors – transmit the value to
the electronic board
Safety system: Thermostat at 170°C with manual reset on
both heaters + 192° fuse
Coffee heat exchanger output:
Stainless steel
Steam heat exchanger output
Stainless steel
1300 W - to dispense coffee and hot water
1090 W – for steam delivery
Motor-driven tray 24 V stepper motor
Water levelsensor Capacitive sensor
Gearmotor: DC motor (24 V) in two directions
of rotation
Cup warmer plate: Activated via MENU display
PTC Type
Pump: Ulka reciprocating piston type with thermal cutout at
100°C
48 W, 230 V, 50 Hz, Type EP5 GW
41 W, 120 V, 50 Hz
approx. 13 - 15 bars
Pressure relief valve: Opening at approx. 17 - 19 bars
Water filter: In tank
Coffee grinder: DC motor with ceramic plate
grinders
Coffee strength control Hall sensor – Pulse control. Dose adjustment can
be set from 7 – 10 g.
Multi-function valve Beverage selection control
Cappuccino valve Enables automatic frothing
Amps: During heating phase
approx. 5.6 A to 230 V / 10.8 A to 120 V
Energy consumption: On Stand –By approx. 4.6 Wh in machine ready status no
beverages dispenses 39 Wh 4.5 A (230 V)
Dimensions: l x h x d in mm: 350/390/430
Weight: 14 kg
Water tank holds: 1.75 l
Coffee container capacity 350 g. pre-ground coffee
Milkcontainer capacity 0.32 l.
Heat exchanger capacity: approx. 10 cc
Water circuit filling time: approx. 10 sec on first filling cycle
Heating time: approx. 55 sec.
Dispensed drink temperature: approx. 73°C - 83°C
Grinding time: approx. 6-8 sec.
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PRIMEA Chapter 02

REV. 02 - Mar. 07
Grounds drawer
Service
door
Main on/off
switch
Pre-ground
coffee bin
Pre-ground coffee
container lid
Pre-ground coffee
container
Cup
warmer
Touchscreen
display
SBS
Brew
group
Drip
tray
Button to raise/lower
drip tray
Milk tank com-
partment
Water tank
Hot water dispense
pipe (spout)
Brew group Drip tray
2.2 Internal / external machine components
2/3
External:
PRIMEA Chapter 02

REV. 02 - Mar. 07
Internal:
Gearmotor unit
compartment
Multi-way valve
Boiler unit
Pump
assembly
Coffee grinder
Door
microswitch
Cappuccino maker
unit
Power board
PRIMEA Chapter 02
3/3

REV. 02 - Mar. 07
CHAPTER 3
BRIEF
INSTRUCTIONS
REV.02
PRIMEA Chapter 03

REV. 02 - Mar. 07
3.1 Client and programming menu
Client menu: To access, press “Programming menu”
Machine settings: Modify main machine parameters
beverage
settings
coffee
preparation
menu
main
menu
machine
settings
set clock
main-
tenance
standby
The programming menu will open:
Machine function pro-
gramming
Maintenance
(appliance cleaning)
Detailed beverage pro-
gramming
-Current date and time
-Standby timer
-Set on/off
times
during the day
specials additional
functions
Special functions
Set appliance to
standby
Extra functions
Go back to main menu
water
filter
machine
settings
language
Rinse
tones and
buzzer
warnings
Cup illumination on/off
Set menu language
Set/enable buzzers
Set machine operation
by means of the “Prima
water” filter”
Set circuit rinsing
display water
hardness
Set display colour
brightness Set water
hardness
cup
illumination
cup warmer
function
To set cup warmer function
go back go back
to menu
restore
default
settings
1/5
Submenu
PRIMEA Chapter 03

REV. 02 - Mar. 07
Maintenance: Maintenance and appliance cleaning
coffee circuit
cleaning
cycle
go back to
menu
maintenance
display
lock
de-
scaling
milk cir-
cuitcleaning
cycle
go back
From this menu you can:
Lock the touchscreen
Start milk circuit
cleaning cycle
Start the brew group
cleaning cycle
Run descaling cycle
Special function: Reset factory settings
go back to
menu
specials
factory set-
tings
go back
2/5
Reset factory settings
Beverage settings: Programming individual beverages
espresso
caffè
caffè
lungo
espresso
macchiato
latte
macchiato
cappuccino
go
back
go back
to menu
beverage
settings
normal pre-
brewing
hot
temperature
ground coffee
strength
Medium
go
back go back to
menu
coffee settings
restore
default
settings
The tempera-
ture of the dis-
pensed coffee
Amount of cof-
feeto
grind
PRIMEA Chapter 03

REV. 02 - Mar. 07
Timer settings:
set clock
go back to
menu
clock settings
clock
settings
stand-by
settings
go back
Set date and display
format
Set current
time
demo
additional
functions
caffè
in the
world
beverage
counters
go back go back
to menu
restore
default
settings
save
settings
Additional functions:
3/5
PRIMEA Chapter 03
To set stand-by param-
eters after coffee has
been dispensed
Coffee type selection
Total beverages
dispensed
Presentation of
appliance

REV. 02 - Mar. 07
3.2 Maintenance and cleaning
4/5
PRIMEA Chapter 03
STEPS
A Empty coffee grounds drawer As instructed
B Empty drip tray As necessary
C Clean water tank Weekly
D Clean the pre-ground coffee container As necessary
E Clean casing As necessary
F Clean and grease the brew group Once a month or every 500
coffees dispensed
G Clean coffee unit filters Once a month
H Descaling As instructed
I Clean milk circuit After each time milk dispensed
J Clean drip tray Weekly
K Clean coffee circuit Weekly
Descaling
Hard-
ness Water hardness Descaling frequency
Descaling
frequency
when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3
months/120 litres
Approx. every 3 months/150
litres
2 Medium water (7º-14ºdH) Approx. every 2 months
/ 90 litres
Approx. every 2 months/120
litres
3 Hard water (15º-21ºdH) Approx. every 6 weeks /
60 litres
Approx. every 6 weeks / 90
litres
4 Very hard water (over 21ºdH) Approx. every 4 weeks /
30 litres
Approx. every 4 weeks / 60
litres
DESCALING
Hard-
ness Water hardness Descaling frequency
Descaling
frequency
when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3
months/120 litres
Approx. every 3 months/240
litres
2 Medium water (7º-14ºdH) Approx. every 2 months
/ 90 litres
Approx. every 2 months/180
litres
3 Hard water (15º-21ºdH) Approx. every 6 weeks /
60 litres
Approx. every 6 weeks / 120
litres
4 Very hard water (over 21ºdH) Approx. every 4 weeks /
30 litres
Approx. every 4 weeks / 60
litres
Descaling for Primea Duo - Touch Plus and Touch
Descaling for Primea Ring

REV. 02 - Mar. 07
5/5
PRIMEA Chapter 03
Model Function Screen messages Possible variations Mode Duration Possibility to stop/
change
Primea Cappuccino Touch Plus
Milk The appliance requests that the milk circuit is pulse-rinsed right away; beverages can
still be selected. Press key or select from menu Approx. 30
Sec No
After 20 minutes If department is not rinsed, beverages can no longer be selected. This refers tomilk-based beverages only. Press key or select from menu Approx. 30
Sec No
After 14 days, the appliance requests that is cleaned with with a cleaning tablet. Press key or select from menu Approx. 10
Min During diagnosis
If it is not cleaned within 21 days, all beverages will be blocked. Press key or select from menu Approx. 10
Min During diagnosis
Frequency
From when the descaling message appears, the appliance counts down internally
from 200 coffees. After 100 coffees, the countdown appears on the display,
then for the last 30 coffees, it flashes (200 beverages of any type and size in ml are counted).
The countdown for the whole 200 coffees is shown on the display. Approx. 45
Min During diagnosis
Primea Cappuccino Touch
Milk The appliance requests that the milk circuit is pulse-rinsed right away; beverages can
still be selected. Press key or select from menu Approx. 30
Sec No
After 20 minutes if department is not rinsed, beverages can no longer be selected. This refers to milk-based beverages only. Press key or select from menu Approx. 30
Sec No
After 14 days, the appliance requests that is cleaned with with a cleaning tablet. Press key or select from menu Approx. 25
Min During diagnosis
If it is not cleaned within 21 days, all beverages will be blocked. Press key or select from menu Approx. 25
Min During diagnosis
Frequency
From when the descaling message appears, the appliance counts down internally
from 200 coffees. After 100, the countdown appears on the display then for the
last 30 coffees, the message flashes on the screen (200 beverages of any type and size in ml are counted).
The countdown for the whole 200 coffees is shown on the display. Approx. 45
Min During diagnosis
Primea Cappuccino Ring
Milk The appliance requests that the milk circuit is pulse-rinsed right away; beverages can
still be selected. Press key or select from menu Approx. 30
Sec No
After 20 minutes If it is not rinsed, milk-based beverages can no longer be
selected. Press key or select from menu Approx. 30
Sec No
After 7 days, the appliance requests that is cleaned with a cleaning tablet.
From V. SW. 01.00.07: After 14 days,
the appliance requests that is cleaned with with a cleaning tablet.
Press key or select from menu Approx. 25
Min
During diagnosis, you can vary notification and block times, and during testing you can reset Lev.. B mode.
If it is not cleaned within 14 days, all beverages will be blocked,
From V. SW. 01.00.07: If it is not
cleaned within 21 days, all beverages will be blocked.
Press key or select from menu Approx. 25
Min
During diagnosis, you can vary notification and block times, and during testing you can reset Lev. B
Frequency
From when the descaling message appears, the appliance counts down on the
display from 100 coffees. Then for the last 30, the message flashes on the
screen (100 beverages of any type and size in ml are counted).
From when the descaling message appears, the appliance counts down on the display from 200 coffees, then at the last 30, the message flashes on the
screen (200 beverages of any type and size in ml are counted).
The appliance counts down remaining beverages every 60 seconds for approx. 5 seconds.
Approx. 45
Min
During diagnosis, you can vary notification and block times, and during testing you can reset Lev. B
All models Coffee circuit
rinse When ready, the coffee circuit is rinsed. The unit rises and releases approx. 50ml of water. Approx. 30
Sec
This function can be disabled from the menu.
Clean coffee
circuit Runs only when selected The unit rises and releases approx. 600 ml of water
in spurts.
Approx. 25
Min During diagnosis
Empty coffee
grounds After 24 coffees, the appliance requests that grounds are removed. Resets when drawer is extracted for 5 seconds with
the appliance switched on.
Approx. 5 Sec During diagnosis
Aqua Prima 60 litres or 90 days from the first use or after it has been unused for 20 days. When enabled from the menu, approx. 500ml of
water is released.
Approx. 60 Sec No
Maintenance messages

REV. 02 - Mar. 07
CHAPTER 4
DIAGRAMS
REV.00
PRIMEA Chapter 04

REV. 02 - Mar. 07
4.1 Wiring diagram
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PRIMEA Chapter 04
Primea Touch Plus
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COFFEE TEMPERATURE SENSOR STEAM TEMPERATURE SENSOR MILK CONTAINER ELECTROMAGNET BREW GROUP OPERATING POSITION
BREW GROUP HOME POSITION BREW GROUP INSERTED GROUNDS DRAWER INSERTED BREW GROUP MOTOR
MILK CONTAINER INSERTED

REV. 02 - Mar. 07
Primea Touch
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PRIMEA Chapter 04
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BREW GROUP HOME POSITION
BREW GROUP INSERTED GROUNDS DRAWER INSERTED BREW GROUP MOTOR
MILK CONTAINER INSERTED
PTC CUP WARMER

REV. 02 - Mar. 07
Primea Ring
3/6
PRIMEA Chapter 04
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REV. 02 - Mar. 07
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PRIMEA Chapter 04
4.2 Component load table
Component Connector Pin
number Resistance/Voltage
Mains voltage/Mains switch JP 46 1/3 230 V AC / 120 V AC
Auto-cappuccino motor JP 30 304 Ohm 24 V AC
Milk tank presence microswitch JP 31 3/4 3.3 V DC
Cappuccino maker presence microswitch JP 31 1/2 3.3 V DC
Drip tray motor JP 33 1/2 90 Ohm 24 V AC
JP 33 3/4 91 Ohm 24 V AC
Upper drip tray microswitch JP 33 7/8 3.3 V DC
Lower drip tray microswitch JP 33 5/6 3.3 V DC
Ulka pump JP 42 4/5 230 V AC
Multi-valve motor JP 32 5/6 90 Ohm 24 V AC
JP 32 7/8 90 Ohm 24 V AC
Upper multi-valve microswitches JP 32 9/10 3.25 V DC
Lower multi-valve microswitches JP 32 11/12 3.25 V DC
Cup warmer JP 42 1/3 Approx. 560 Ohm 230 / 120 V AC
Steam heater sensor JP 32 3/4 3.5 Kilo Ohm x 25°C
Coffee heater sensor JP 32 1/2 3.5 Kilo Ohm x 25°C
Unit door microswitch JP 40 24 V DC
Unit presence microswitch JP 35 5/6 3.3 V DC
Gearmotor microswitches (up unit) JP 35 3/4 3.3 V DC
Gearmotor microswitches (unit down) JP 35 1/2 3.3 V DC
Dreg drawer microswitch JP 35 7/8 24 V DC
Drip tray microswitch JP 36 4/5 3.25 V DC
Drip tray full capacitive sensor JP 36 1/2 3.3 V DC
Gearmotor JP 35 9/10 22 Ohm
Full tank capacitive sensor JP 37 6 3.3 V DC
Coffee container cover microswitch JP 41 1/2 3.25 V DC
Coffee heater 1300 W JP 45 3 39 Ohm 230 V AC
Cup illumination ON led JP 39 2,0 V DC
Motor-driven tray capacitive key activated JP 34 2/3 4.5 V DC
Motor-driven tray capacitive key not activated JP 34 4/3 4.5 V
Coffee grinder JP 42 6/7 64 Ohm AC 250 V DC
120 V DC
Coffee grinder absorption - coffee container empty Approx. 200 mA - Ac 420 mA
Coffee grinder absorption - Coffee container full 230 V AC 400-450 mA
120 V AC 950/1050 mA
Fuse F1 T8A - 250 V AC To protect the coffee grinder, coffee heater, cup warmer and pump.
Fuse F1 T15A - 125 V AC
Fuse F3 T2A To protect the mains electricity power card