SAFE HOME JPT3813W User manual
UK - Users Manual 2
DK - Brugsanvisning 19
SE - Bruksanvisning 37
NO - Bruksanvisning 55
Wireless IP Network Camera
IP601W Outdoor
JPT3813W
JPT3815 W
www.safehome.dk
2
Table of Contents
0. Before you start 3
Package Contents 3
System Requirements 3
System architecture 3
Internet 3
1. Product 4
Front 4
Back 4
Functions 4
2. Hardware installation and configuration 5
Prepare the camera 5
Installing software 5
3. Log into the camera from the browser 8
4. Control panel 9
5. Administrators Menu 10
Device Info 10
Alias Settings 10
Date & Time Settings 10
User Settings 10
Multi-Device Settings 10
Basic Network Settings 11
Wireless Lan Settings 11
ADSL Settings 11
UPnP Settings 12
Setting up Email 12
FTP Service Settings 13
Alarm Service Settings 14
PTZ Settings (Pan Tilt Zoom) 15
Decoder Settings 15
Device Firmware Upgrade 15
Backup & Restore Settings 15
Reboot Device 15
Log 15
Back 15
6. Accessing the camera from the Internet
outside your home
Static IP address 16
Dynamic IP address 17
DDNS Service Settings 17
7. FAQ - Troubleshooting 18
Reset 18
8. Disclaimer 18
www.safehome.dk
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0. Before you start
Package Contents
• Wireless camera
• WI-FI Antenna
• Power Supply
• Manual
• CD with driver for the camera and IP camera program
• Mounting Brackets
Immediately contact the dealer if content is missing.
System Requirements
• 10/100 Mbps Network Card with min. 64M memory
• CD-ROM drive
• CPU: 2.06 GHz or more
• Windows 2000/XP/Vista or 7
• Web Browser: Internet Explorer (6.0 or newer), Firefox and Safari (does not support all
features)
• Wireless Router or Access Point (If you want wireless transmission. Otherwise the cable
router)
• DHCP Server (is usually built into the router)
System architecture
Internet
Wireless Internet Camera
with Web-server
JPT3813W
JPT3815W
or
IP601W Outdoor
Wireless router
or acces point
www.safehome.dk
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1. Product
Front
Linse CMOS sensor. Can be
rotated manually to adjust the
sharpness of the image
(Only JPT3813W and JPT3815W)
Infrared LED light
Network indicator LED
Built-in microphone
Back
LAN: RJ-45/10-100 Base T
Antenna Connector
For Power Supply
Audio Output (Only
JPT3813W and JPT3815W)
Functions
• Powerful high-speed video protocol processor
• High-sensitivity 1/4“ CMOS Sensor
• 300K Pixels - color
• For day and night use. IR night light gives a range of up to 8 m for JPT3813W/
JPT3815W and up to 50 m for IP601W (sensor range up to 20 m for IP601W)
• Optimized MJPEG video compression (.avi)
• Multi-level user setup and access with password
• Built-in Web server for use with Internet Explorer, Firefox and Safari
• Supports wireless network (Wi-Fi/802.11/b/g)
• Supports Dynamic IP (DDNS) and UPnP LAN and Internet (ADSL, cable modem)
• Built-in motion sensor
• Oneway audio surviellance with microphone (Only JPT3813W and JPT3815W)
• Supports image snapshot
• Supports multiple network protocols:
HTTP/TCP/IP/UDP/STMP/DDNS/SNTP/DHCP/FTP
• Supports remote system update
• Can be used and operated with multiple Mobile Apps for e.g. iPhone / IPAD or Android
• Contact SafeHome at [email protected] for a few useable applications
www.safehome.dk
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2. Hardware installation and configuration
Prepare the camera
1. Connect the router / switch and camera with a RJ-45 network cable.
2. Connect the power adapter to the camera and then to a power outlet (use only the sup-
plied power adapter. Others can damage the camera)
3. The camera uses about 30 seconds to start before it can be seen by the software you
must install on your computer.
4. The camera head will rotate (on pan/tilt models), and stop in position. LED lights for the
network will glow steadily if the cable is connected correctly.
Installing software
The supplied software must be installed on a computer in the network before the camera
can be set up.
1. Insert the CD into the CD-ROM drive
2. If the installer does not start, open the CD drive in Explorer and double click on
IPCamSetup.exe. If the CD is un-readable, you can download the software from www.
safehome.dk
3. Click “Install Software”
4. Click “Next” to install
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5. Click “Next” to continue installation
6. Click “Close” after you select “Yes I want to restart my computer now” to complete
installation
7. After restart a new icon to open the tool to be used conguring the camera, is found on
the computers desktop.
When the camera is turned on, and properly connected to the router/switch, click on the
“IP Camera Tool” and a small window will open.
The program will automatically check for IP Servers with camera on the network, and
show them on the list.
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When the program searches, three things may occur:
1. There are no cameras found within a minute. Result eld will show “no found IP Serv-
ers” and the program shuts down.
2. IP camera is installed with another “Subnet Mask” than registered on the computer
you are using. A text box opens, and you can
double click to correct it. Then this box to the
right appears: If you know the system’s network
conguration, you can edit manually in the elds
or you can try to mark in the top eld “Obtain
IP from DHCP server” and then click OK, the
program will attempt to x the problem by issuing
valid IP and subnet mask.
3. IP Camera/cameras found and
listed. Doubleclick on the camera
you want to acces thru your web
browser. The browser will open
and display a login window. Later
you can acces the IP camera
by entering the IP address the
camera has been assigned, for
example.:
http://192.168.1.239:81 (number
after “:” is the Http port the camera is set up to)
The icon for “IP Camera Tool” will still be on the desktop and can now be used for ac-
cess.
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3. Log into the camera from the browser
Login from IP Camera Tool or by entering the camera IP address directly into the browser
You get to a window where you choose which web-browser you use.
Once you have chosen browser, enter the username and password, and you get into the
camera’s control panel.
By default the username is admin and there should not be written anything in the pass-
word field.
You can change the username and password from the administration part of the control
panel.
Read more about the setup and options under “Administrators Menu.
www.safehome.dk
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4. Control panel
Depending on your camera model, there may be different control layouts on the page
where you see the video stream. If you log in as “Administrator”, you can use all the op-
tions in the control panel.
If you log in as “Guest” (see below under User Settings how you can grant users access
to different levels), you only have the opportunities in the control panel’s left side.
As “Operator” you have access to options in both side.
Both “Guest” and “Operator” can tap into the administrative part, but can not see the set-
tings or change anything.
1. When multiple cameras are connected, you can select between the cameras. If the
motion sensor is activated, the will be a ashing red dot on the camera icon when there
is an alarm.
2. When multiple cameras are connected you can choose whether there should be from 1
up to 4 or up to 9 cameras on screen simultaneously.
3. Click if there should be time and date on recordings.
4. Show date and time on screen. You may choose color.
5. Audio Buffer - the unit is second.
6. Power on and off for display, if you press the button with a camera, it will take a picture
that opens in a new window. The image can be stored on your computer by right click-
ing on it and choose “Save As”.
7. Turn speakerphone on or off. Turn microphone on and off or shoot video. Video are
recorded in AVI format.
8. Area for maneuvering the camera (only if the camera is designed for pan/tilt).
9. Vertical or horizontal ip of the image.
10. Setting the picture quality, brightness and contrast.
1
2
3
4
5
6
7
8
9
10
www.safehome.dk
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5. Administrators Menu
Device Info
When you open the administrator menu, a menu opens on the
left side.
On the opening page, you nd the device’s MAC address
(Device ID), version of rmware and web server version, and
status of other settings you have chosen.
Alias Settings
Here you choose a name for the camera. The name will ap-
pear on the image if it is selected in the Control Panel menu.
If you have multiple cameras installed, it may be practical with
unique names for each device instance. “Front door”, “Living
Room” or “Children’s Room.”
Date & Time Settings
You can choose to set it manually, you can allow the device to synchronize with an NTP
Server or with the PC you use to control the camera.
User Settings
You can create up to 8 user accounts for the camera.
For each account you specify the username and password and access level (Group).
During the access level you have three options:
Guest: Can only see the picture
Operator: Can control the camera movement, and can also provide simple parameters for
the image.
Administrator: Can control everything, and adjust all the parameters for the camera.
Multi-Device Settings
You get a list of the cameras you have installed in the network. To add an extra camera,
click on “The 2nd Device”. Click the camera you want to add to the list of the top, and the
first three fields will be filled in automatically.
Enter the username and password for the camera and click “Add”.
To remove a camera from the list, click on “Remove”.
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Basic Network Settings
If the router the IP camera is connected to has a DHCP function, select “Obtain IP from
DHCP Server”. It also means that the IP address changes when the camera is turned off
and on again. Otherwise you can ll with static IP address e.g. as below:
The IP address should
be in the same IP ad-
dress range as other de-
vices within the network,
and must have same
subnet mask. Gateway
is the router’s IP address
and DNS server, you
were given by your Inter-
net Service Provider
Http port will usually be 80. Port number must be used when the camera needs to be
accessed from the Internet because the router must be configured to find the camera on
the network (in this case 192.168.1.35). If your port 80 is blocked by your Internet Service
Provider or used for anything else, you can choose port 81 or 8005 etc.
Remember to open the port in question in your router. For instruction in this regards pls.
consult the router manual or supplier hotline.
If you choose a different port number than 80, you must remember, that when you open
the camera in your network, you must set port number after IP address and “:” in the
browser address bar: E.g. http://192.168.1.35:81
The same must be done when you call the camera from the Internet:
http://210.236.45.1:81 (where 210.236.45.1 is your external IP address, If you have no
xed IP address, please read Section 8 on DDNS).
Wireless Lan Settings
Once you have accessed the administrative part select “Wireless Lan Settings” from the
menu on the left side, if you want the camera to use the wireless network.
Start by checking the box “Using wireless LAN” and press “Submit”. This will
restart the camera, and Wi-Fi will now have been activated.
To choose which router the camera should connect with, click the “Scan” button.
The camera scan for wireless networks in the area. Select your network and enter
the current password, depending on the security your network is protected by.
Remove the network cable and restart the camera.
You can now move the camera to it´s nal place, and connect power, then you can
always reach it from your computer, if it is connected to your wireless network.
Please note that a standard router only broadcast Wi-Fi up to 10 meters.
ADSL Settings
Connects you directly to the network through an ADSL connection, you can specify
here the username and password you received from your ISP (it will rarely be relevant,
since almost everyone has a router connected).
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UPnP Settings
If you do not setup port forwarding in your router manually, then check and click submit,
then it is automatically set up if your router supports UPnP.
In some routers UPnP must be enabled to be used.
Consult the router’s manual or contact your ISP if they have supplied your router.
Setting up Email
Fill each field with your mail
setup. See the table “Sum-
mary and recommendation
for various Internet Service
Providers” for the correct
settings for different providers
in Denmark.. Once you have
completed mail settings and
tested that it works, you should
try the “Alarm Service Settings”
and select the “Motion Detect
Armed”, which opens a few
fields where you can adjust the alarm sensitivity.
You will now receive an email with attached photos whenever the
camera detects motion. Be aware that you do not receive email when
camera is open in your browser. You might have to apply your Internet
Service providers mail server instead of a web-based email services like Gmail, so if you
nd that you can not get setup for Gmail to work, try with the email address/email settings
that you have been informed by your ISP.
When the Alarm Service Settings is enabled, to sending e-mail alerts, it will use the set-
tings specified in this section.
Sender: The e-mail that appears as sender in the mail
Receiver: You can specify up to 4 different receivers of e-mail
when there is an alarm.
SMTP: The SMTP Server as the mail sender (can be supplied
by your ISP).
SMTP Port: Usually 25, but the one that hosts your mail
server (your ISP), has the number.
Need Authentication: Ticked if the mail server requires a
username and password (as most do).
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Summary and recommendation for various Internet Service
Providers:
Provider Smtp server Port TLSP Need Au. SMTP User SMTP Password
Eks. smtp.mydomain 25 None Yes Email address Password
Telia smtp.telia.dk 25 None No Not used Not used
TDC asmtp.mail.dk 587 None Yes Email address Password
Telenor mail.telenor.dk 25 STARTTLS Yes Email address Password
Gmail smtp.gmail.com 465/587 TLSP/STARTTLS Yes Email address Password
Hotmail smtp.live.dk 25/587 STARTTLS Yes Email address Password
Click “Submit” button to save the settings, then click on “Test” button and a new window
will open and show whether the mail is sent, or whether there are errors in the settings.
Lower field “Report Internet IP by Mail” is not really an e-mail settings, but if you do not
have a xed IP address from your provider, you can tick the box - you will then receive
an email if your cameras IP address should change or the camera is restarted, so you
always have the current address for the camera.
FTP Service Settings
FTP Service is designed to store pictures of e.g. a burglar at a second location. FTP is
not always something a user has access to. If you do not have an FTP account, you can
proceed to the next section about image transmission via email.
When the Alarm Service Settings is ticked to upload a photo at alarm, it use the settings
specified in this section.
FTP Server: FTP server address (eg. Mydomain.com without ftp:// in front).
FTP Port: The port that the server is set to FTP access (usually 21).
Fill in the FTP User, FTP Password, FTP Upload Folder.
FTP Mode: Supports POST (usually it is used) and PASV.
Upload Image Now: If this box is checked, there will open a few new lines, where you
can select the interval for uploading images.
Additionally you can choose a “First Name” to the images that are saved in JPG format.
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Alarm Service Settings
If marked in the rst or second eld will more boxes vil open.
Motion Detect Armed:
Motion sensor is on, and
the alarm activated by mo-
tion in the image field.
Motion Detect Sensibility:
1 is the least sensitive, 10 is
the highest sensitivity.
Alarm Input Armed:
Not used - it is for cameras
with the ability to connect
external alarm devices.
IO Linkage on Alarm:
Not used.
Send Alert Notification
by Mail: Please tick if you
want an e-mail alert. The
mail can be sent up to 4
different receivers. This is
set up under “Mail Service
Settings.”
Send Alert Notification
by Http: Camera can send a call to a page on the Internet, which is programmed for e.g.
sending an SMS. Remember the “http://” in front page web address.
On www.safehome.dk you can join a service sending an SMS to your mobile phone at
alarm. The price is quoted on the website.
Find your camera on the website and there will be a button to sign up.
After you have registered you can write in the “Http url”:
http://sms.safehome.dk/?ID=XXXXXXXX where XXXXXXXX is your mobile
number.
By registering you also get Http url address on the screen so you can copy it.
Upload Image on Alarm: Allows you to select the interval in seconds for uploading im-
ages on alarm.
Bottom opens for a Scheduler (plan) where you can set the camera to alarm status at
xed hours of the week.
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PTZ Settings (Pan Tilt Zoom)
If the camera can be moved over the net, you can here set the speeds, etc. for the various
movements.
Decoder Settings
Here you set the camera’s Baud rate (speed). You may try with different settings to nd
the best result. There is a dropdown box with the options you can select.
Device Firmware Upgrade
If a new rmware or WEB UI (the built-in Web server) is available, it will be possible to
download from www.safehome.dk.
Download the new versions and install them after the installation guide included with the
download.
NOTE: Follow the installation instructions carefully, because otherwise the camera may
be damaged. Upgrading firmware and WEB UI are made at your own risk and any com-
plications are not covered by warranty.
Backup & Restore Settings
Allows you to backup your camera settings and to reload the camera after it has been
reset or have had installed new firmware.
Reboot Device
Restarts the camera.
Log
Showing all activity on camera. Deletes when the camera is turned off.
Back
Click here to go back to the control panel with the image from the camera.
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6. Accessing the camera from the Internet out-
side your home
When the camera can be seen on the internal network, preparation must be made before
it can be accessed from the Internet.
Ensure that the router port forward to the camera - it can be done in the administrator
menu under UPnP menu by checking out of the “Using UPnP to Map Port” and make
sure that the answer is “success” after Clicked “Submit“ button. If answer is not “suc-
cess” it must be ensured that UPnP is enabled in the router (see router manual).
Alternatively, you can access the router and manually make port forwarding (see router
manual).
Static IP address
If you have been issued a xed IP address by your ISP, use the browser’s address bar fol-
lowed by a colon and the port number you chose for the camera - the camera is “behind”
the gate, and when it is “opened” by writing the number after the IP address and ”:”, the
camera can be seen from outside. In the example above, type: http://210.235.45.1:81
Internet IP address can be found on www.safehome.dk - go to the FAQ where your WAN
IP is displayed in the right column.
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Dynamic IP address
Setting up the camera for access over the Internet can be difcult to some. SafeHome
has already set the camera so it can easily be connected and accessed from the Internet,
wherever in the world you are.
On the box of your new camera and on your camera is a label. For this example, we have
used the following label:
Remote Access:
http://safehome0001.webgoodcam.com:81
The camera is already set up for remote access. You can see more in the menu DDNS
setting, but you should not change anything on the setup.
Step 1 Log on your camera using the IP Camera Tool.
If the camera did not initially nd the IP address, tick the “Obtain IP from DHCP”
after which an IP address will appear.
Step 2 Log on your camera from the Internet:
Open your browser and type in the address from the camera label:
http://safehome0001.webgoodcam.com:81
If you changed the port number you should instead of “81”, type the port number you
specied. You will be prompted to enter the camera’s user name and password, and you
can then log on to the camera.
If the connection does not work, put a tick in the check box under “UPNP Settings” and
ensure that the router has made a “port forwarding” from the camera’s specied port to
the camera specied IP address. In this case you need to check that a “port forwarding”
from port 81 to IP address 192.168.1.239 has been made.
DDNS Service Settings
If you have a dynamic (changing) WAN IP address, you can use one of the DDNS (Dy-
namic Domain Name Server) that are online. The camera connects to the service when it
gets a new IP address, and “tells” it’s current IP-address.
DDNS then connects the new IP address to the camera. Therefore, one can connect to
the camera whenever IP address changes.
1. Go to a website offering free domain names and register.
2. Log in to the camera site as administrator and go to “DDNS Service Settings” and
insert name, password and Host. Click “Submit” button and the camera restarts.
3. Log back in as administrator and go to “Device Status” and check that the DDNS
status is DynDNS Succeed.
4. Check on the same page that “UPnP Status” is “UPnP Succeed”. If the status is “Not
Succeed”, try going to the “Basic Network Settings”, change the http port number, and
click “Submit” button. Also verify that UPnP is enabled in the router.
5. Log back into the camera as an administrator and make sure the status of both of the
above is “Succeed”.
6. Now you only need to enter the chosen domain name as well as “:” and port number in
the browser address line to enter the IP camera.
When the camera restarts, it may take several minutes while connecting to the DDNS
service before contact with the camera works for the first time.
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7. FAQ - Troubleshooting
Visit www.safehome.dk where the product has an updated FAQ. You can also sign up for
mail service, so you will recieve an email when there are updates etc.
Reset
Press and hold the reset button for 5 seconds and turn the power off, turn on power
again, to reset the administrator access to username: admin password: (blank).
If the camera needs to be reset to factory settings, hold reset button for 30 seconds with
power on and then it restarts by itself.
8. Disclaimer
SafeHome ApS is not liable for any errors in the manual in hand.
SafeHome ApS is not liable for for faulty products, collaterat, incidental or consequential
damage in connection with or arising from the use of SafeHome Wireless IP cameras
model IP601W, JPT3813W or JPT3815W.
SafeHome ApS reserves the right to revise and change all aspects of product and manu-
als with no further notice.
This product is not a toy and should not be used as such.
Please consult local rules, laws and regulation concerning surveillance og public and
private areas or properties. SafeHome ApS can not be held responsible for any violations
in this regard.
Products shall not be operated by children or persons who may be expected not to have
the necessary psyche or physique to operate them properly. User must always be sup-
ported by competent adult user.
For support and further information visit www.safehome.dk
Brugsanvisning
Trådløst IP Netværks Kamera
IP601W Outdoor
JPT3813W
JPT3815 W
www.safehome.dk
20
Indholdsfortegnelse
0. Før du starter 21
Pakken indeholder 21
Systemkrav 21
System arkitektur 21
Internet 21
1. Produkt 22
Forsider 22
Bagsider/ledning 22
Funktioner 22
2. Hardware installation og konfiguration 23
Klargør kameraet 23
Installation af software 23
3. Log ind i kameraet fra browseren 26
4. Kontrolpanelet 27
5. Administrators Menu 28
Device (Enheds) Info 28
Alias Settings (Navngivning af kamera) 28
Date & Time Settings (Dato og tid opsætning) 28
User Settings (Bruger opsætning) 28
Multi-Device Settings (Opsætning af ere kameraer) 28
Basic Network Settings (Basale netværksindstillinger) 29
Wireless Lan Settings (Indstilling af trådløst netværk) 29
ADSL Settings (ADSL indstillinger) 29
UPnP Settings (UPnP indstillinger) 30
Mail Service Settings (Indstilling af email) 30
Ftp Service Settings (Indstilling af FTP-server) 31
Alarm Service Settings (Indstilling af alarm service) 32
PTZ Settings (Pan Tilt Zoom) 33
Decoder Settings (Indstilling af dekoder) 33
Upgrade Device Firmware (Opgradering af firmware) 33
Backup & Restore Settings (Indstilling af
Backup og genindlæsning) 33
Reboot Device (Genstart kameraet) 33
Log (Log) 33
Back (Tilbage) 33
6. Fjernadgang til kameraet fra Internettet,
uden for hjemmet 34
Statisk IP-adresse 34
Dynamisk IP-adresse 35
DDNS Service Settings (Indstilling af DDNS service) 35
7. FAQ - Problemløsning 36
Reset 36
8. Ansvarsfraskrivelse 36
This manual suits for next models
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