SAGEMCOM F@ST 4310 User manual

Reference Manual
F@ST 4310

F@ST 4310 Reference Manual Page 0-1
Sagemcom Broadband SAS document. Reproduction and disclosure prohibited
Sagemcom assiduously monitors technical developments and is constantly seeking to improve its products in
order to let its clients take full advantage of them. It therefore reserves the right to modify its documentation
accordingly without notice.
All brands mentioned in this guide are registered by their respective owners:
•F@ST is a registered trademark.
•Sagemcom is a registered trademark.
•WindowsTM and Internet ExplorerTM are registered trademarks of Microsoft Corporation.
The purpose of this reference manual is to give users the functions for operating and managing the equipment.
The only access level required (Administrator) is protected by a password and allows one to access these
functions in read and write mode for all the user and network parameters (Login: admin; password: xxxx).
To ease legibility of the reference manual, the term "router" will be used throughout the document to designate
F@ST 4310 equipment.
Guide to symbols used in this manual
Note
Configuration of the router by HTTP is described in detail (cf. section 5).
Symbols Definition
Note Gives you important information which you must take into account.
Important Warns you not to do an action, or commit a serious omission.

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How should the document be used?
This reference manual is organised into sections and annexes. These sections and annexes cover the
following subjects.
Section 1 Presentation of F@ST 4310 equipment
Section 2 Description of F@ST 4310 equipment
Section 3 Installation of F@ST 4310 equipment
Section 4 Configuration of network parameters
Section 5 Configuration of the router by HTTP
Section 6 Configuration of the advanced parameters
Section 6 Description of Internet access service
Section 7 Description of TV over ADSL service
Section 8 Updating the application
Annex A Troubleshooting
Annex B EC compliance declaration
Annex C Environment
Annex D Technical Characteristics
Annex E Default configuration
Annex F Glossary
Annex G Connector technology

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Contents
Guide to symbols used in this manual ......................................................................................................... 0-1
How should the document be used? ............................................................................................................ 0-2
Contents...........................................................................................................................................................0-3
1. Introduction ............................................................................................................................... 1-1
1.1 Presentation ..................................................................................................................................... 1-2
1.1.1 Connection ........................................................................................................................................... 1-2
1.1.2 Characteristic ....................................................................................................................................... 1-3
1.2 Composition of router pack .............................................................................................................. 1-4
1.3 (Minimum) prerequisites ................................................................................................................... 1-5
2. Description and connection of router ..................................................................................... 2-1
2.1 Description ....................................................................................................................................... 2-2
2.1.1 Connectors .......................................................................................................................................... 2-3
2.1.2 LEDs and buttons ................................................................................................................................ 2-4
2.2 Connecting the ports of your router .................................................................................................. 2-6
2.3 Installation of your F@ST 4310 ........................................................................................................ 2-7
2.3.1 Powering up ......................................................................................................................................... 2-7
2.3.2 Connecting the ADSL cable ................................................................................................................. 2-7
2.3.3 Connecting to your computer ............................................................................................................... 2-8
2.3.4 Connecting the Ethernet interface of your router to your TV decoder ................................................. 2-9
2.3.5 Connecting the USB interface of your router ....................................................................................... 2-9
2.4 Installation safety instructions ........................................................................................................ 2-10
3. Installing and configuring
the F@ST 4310 router3-1
4. Configuration of network parameters ..................................................................................... 4-1
4.1 Configuring as a DHCP client ........................................................................................................... 4-3
4.2 Status of the DHCP server ............................................................................................................... 4-4
4.3 Data of the DHCP client ................................................................................................................... 4-5
5. Information / Configuration...................................................................................................... 5-1
5.1 Accessing the welcome screen ........................................................................................................ 5-2
5.2 Recommendations ........................................................................................................................... 5-4
Pages

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5.3 ADSL connection status ................................................................................................................... 5-5
5.4 Display frame ................................................................................................................................... 5-5
5.5 Device Info ....................................................................................................................................... 5-6
5.5.1 Summary ............................................................................................................................................. 5-6
5.5.2 WAN .................................................................................................................................................... 5-7
5.5.3 3G Status ............................................................................................................................................. 5-8
5.5.4 Statistics .............................................................................................................................................. 5-8
5.5.5 Route ................................................................................................................................................. 5-13
5.5.6 ARP ................................................................................................................................................... 5-14
5.5.7 DHCP ................................................................................................................................................. 5-15
5.6 Internet Connection ........................................................................................................................ 5-16
5.7 Advanced Setup ............................................................................................................................. 5-17
5.7.1 Layer2 Interface ................................................................................................................................. 5-18
5.7.2 WAN Service ..................................................................................................................................... 5-23
5.7.3 3G Config ........................................................................................................................................... 5-47
5.7.4 LAN .................................................................................................................................................... 5-48
5.7.5 NAT .................................................................................................................................................... 5-50
5.7.6 Security .............................................................................................................................................. 5-57
5.7.7 Parental Control ................................................................................................................................. 5-61
5.7.8 Quality of Service ............................................................................................................................... 5-64
5.7.9 Routing .............................................................................................................................................. 5-72
5.7.10 DNS ................................................................................................................................................... 5-75
5.7.11 DSL .................................................................................................................................................... 5-78
5.7.12 Upnp .................................................................................................................................................. 5-81
5.7.13 DNS Proxy ......................................................................................................................................... 5-82
5.7.14 Interface Grouping ............................................................................................................................. 5-83
5.7.15 Certificate ........................................................................................................................................... 5-86
5.7.16 Power Management ........................................................................................................................... 5-90
5.7.17 Multicast ............................................................................................................................................. 5-91
5.8 Wireless .......................................................................................................................................... 5-93
5.8.1 Basic .................................................................................................................................................. 5-93
5.8.2 Security .............................................................................................................................................. 5-96
5.8.3 MAC Filter ........................................................................................................................................ 5-108
5.8.4 Wireless Bridge ................................................................................................................................ 5-110
5.8.5 Advanced ......................................................................................................................................... 5-111
5.8.6 Station Info ....................................................................................................................................... 5-115
5.9 Multimedia .................................................................................................................................... 5-116
5.9.1 Print Server ...................................................................................................................................... 5-116
5.9.2 Storage Service ............................................................................................................................... 5-116
5.10Diagnostics .................................................................................................................................. 5-119
5.11Management ................................................................................................................................ 5-120
5.11.1 Settings ............................................................................................................................................ 5-120

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5.11.2 System Log ...................................................................................................................................... 5-125
5.11.3 Security Log ..................................................................................................................................... 5-128
5.11.4 TR-069 Client ................................................................................................................................... 5-129
5.11.5 Internet Time .................................................................................................................................... 5-130
5.11.6 Access Control ................................................................................................................................. 5-131
5.11.7 Update Software .............................................................................................................................. 5-132
5.11.8 Reboot ............................................................................................................................................. 5-133
6. Internet access service............................................................................................................. 6-1
7. TV over ADSL service............................................................................................................... 7-1
7.1 Introduction ....................................................................................................................................... 7-2
7.2 Access to the optional TV over ADSL service .................................................................................. 7-2
8. Updating the firmware .............................................................................................................. 8-1
Annex A - Troubleshooting.............................................................................................................A-1
A.1 Checking the assignment of an IP address ...................................................................................... A-2
A.2 Front panel LEDs ............................................................................................................................. A-3
A.3 Supervising your router .................................................................................................................... A-4
A.4 Diagnostics tool ................................................................................................................................ A-5
A.5 Interpreting the LEDs ....................................................................................................................... A-6
A.5.1 The "ADSL" LED blinks slowly ............................................................................................................. A-6
A.5.2 "Wi-Fi" LED off ..................................................................................................................................... A-6
A.5.3 All LEDs are off .................................................................................................................................... A-6
A.6 Restarting your router ....................................................................................................................... A-7
A.7 Resetting factory configuration ......................................................................................................... A-7
A.8 Offline mode ..................................................................................................................................... A-8
Annex B - Warnings for safety........................................................................................................B-1
B.1 Warnings for safety .......................................................................................................................... B-2
B.1.1 Safety levels in relation to the case ..................................................................................................... B-2
B.2 EC compliance declaration ............................................................................................................... B-2
Annex C - Environment ...................................................................................................................C-1
C.1 Directive E 2002/96/CE ................................................................................................................... C-2
Annex D - Technical Characteristics..............................................................................................D-1
D.1 Mechanics; Display ......................................................................................................................... D-2
D.2 Characteristics of the different interfaces ........................................................................................ D-3
D.3 Environmental characteristics ......................................................................................................... D-5
D.4 Application and protocols ................................................................................................................ D-6
Annex E - Default configuration ..................................................................................................... E-1
E.1 Default username and password ...................................................................................................... E-2

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E.2 Default configuration for the local network(LAN) .............................................................................. E-2
E.3 Default configuration for the local wireless network (WLAN) ........................................................... E-2
Annex F - Glossary .......................................................................................................................... F-1
Annex G - Connector Technology..................................................................................................G-1
G.1 Pinouts of the LINE connector ......................................................................................................... G-2
G.2 Pinouts of the PWR connector ........................................................................................................ G-3
G.3 Pinouts of the LAN1, LAN2, LAN3 and LAN4 connectors ............................................................... G-4

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1. Introduction
This section covers •presentation of the F@ST 4310 router § 1.1
•composition of the packaging § 1.2
•required hardware and software § 1.3

1- Introduction
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1.1 Presentation
This reference manual is dedicated to the F@ST 4310 equipment. This equipment is a router which gives
users broadband Internet access from their computer or their game console by various Ethernet (10 or 100
BASE-T) or Wi-Fi (IEEE 802.11n) interfaces via an ADSL/ADSL2/ ADSL2+ network.
Using these interfaces, this router enables you both to surf the Internet and to watch television. It also allows
give phone calls over the Internet from an IP SIP telephone linked by Wi-Fi to your router.
1.1.1 Connection
Connecting your router
Make the connections as shown in the diagram below.
Important
F@ST 4310 products adapt the ADSL function respectively for POTS (UIT
G.992.1/3/5 - Annex A) and for ISDN (UIT G.992.1/3/5 - Annex B).
1WAN
+
-
RESET
2
34DSL
RJ11
RJ11
RJ45
RJ45
PHONE
Filter/Spitter
LINE
MODEM
Line
wall socket
PWR
Phone set
Mains Adapter
with its lead
Mains
wall socket
OR
Not included

1- Introduction
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1.1.2 Characteristic
Its principal characteristics and functions are as follows:
•High-performance secure Bridge/Router with ADSL/ADSL2/ADSL2+ and Fast Ethernet (for FTTH)
interfaces,
•User access:
-4 x 10/100BT Ethernet ports,
-1 Wi-Fi interface (802.11n),
-2 USB 2.0.,
-HSDPA backup,
-Samba server,
-DLNA server v 1.5.
•DHCP Client/Server/Relay,
•DNS Server/Relay,
•Access control (FTP/TELNET/HTTP/SSH Client),
•NAT/PAT router - FTP Compatibility, IRC, Net2Phone, Netbios, DNS, Netmeeting, VPN passthrough
(IPSec, IKE, PPTP, L2TP), CUSeeMe, RealAudio, Microsoft IM and others,
•Security,
•Firewall,
•Spanning tree,
•Multi-VC ATM and ATM Quality of service (CBR, UBR, VBR),
•UPnP,
•TR069,
•QoS,
•Upgrade Firmware (Local and Remote),
•Backup/Restore and Upgrade configuration file (Local and Remote).

1- Introduction
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1.2 Composition of router pack
The router pack is composed of the following elements (present content may vary):
Item Description
1F@ST 4310 router
2Mains adapter
3ADSL RJ11/11 FDT line cable (length = 3 m) used to connect your router to your telephone line
4Ethernet RJ45/RJ45 cable (length = 1.75 m) used to connect your router to the Ethernet port of
your computer
5Quick Installation Guide
6Filter/Splitter used to connect one phone set and your router to your telephone line*
7Microfilter used to connect another phone set to your telephone line*
* Option depending on pack content requested
Note
Incomplete or damaged supply
If on its receipt the equipment is damaged or incomplete, contact your supplier.
5
4
32
1
7
6

1- Introduction
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1.3 (Minimum) prerequisites
Using a router requires a minimum of:
•a computer equipped with:
-a Wi-Fi 802.11n interface,
or
-an Ethernet interface (10/100BASE-T).
•a WEB browser (Internet Explorer version 8 or higher recommended, Google Chrome, Firefox, Safari).
The minimum configuration of your computer must be:
•for Windows: Pentium IV, 2,8 GHz, RAM: 1Go,
•for MacOS: Power PC G5, 2,5GHz, RAM: 1Go,
•a monitor of minimum resolution: 1024 x 768.
If you wish to use the Wi-Fi function (standard IEEE 802.11n), you must have the Wi-Fi Standard pack (see
Annex G for use of Wi-Fi).
Note
Before installing the router, we advise you to uninstall any modem or other router
(for example, an ADSL router).

1- Introduction
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2. Description and connection of router
This section covers •the description of your router § 2.1
•connecting the ports of your router § 2.2
•installing your router § 2.3
•installation safety instructions § 2.4

2- Description and connection of router
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2.1 Description
The following figure gives an overview of a router F@ST 4310.
Figure 2.1 - Overview of case
This case consists principally of a lid and a base. Inside is a printed circuit equipped with electronic
components.
The front face of the lid has ten display LEDs (see § 2.1.2).
The base has the LED ideograms and the manufacturer logo.
Behind the base is a label on which the product's identification code, serial number and barcode are shown.

2- Description and connection of router
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2.1.1 Connectors
Marking Meaning
LINE RJ11 connector - 6 pts. This connector is identified by the colour grey.
It is used for the connection to an ADSL line (WAN interface).
LAN x
(1to 4)
RJ45 connectors - 8 pts (10/100BASE-T Ethernet Interface). These connectors are
identified by the colour yellow.
They are used to connect to a computer or a television set (via a TV/Video Decoder).
WAN
RJ45 connector - 8 pts (10/100BASE-T Ethernet Interface). This connector is
identified by the color red.
FTTH dedicated port
RESET
This button allows the router to be reset to the factory configuration (see § A.7).
This operation deletes the entire personalised configuration of your router: Password,
Configuration, etc..
USB “Master” USB type A female connector (USB Interface ) used for “Memory sharing”
and “Printer sharing”
Power
Miniature jack fixed connector.
This connector enables the router to be supplied with direct current from a mains
adapter unit.

2- Description and connection of router
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2.1.2 LEDs and buttons
2.1.2.1 On the front panel
The following table describes the meaning of the LEDs on the front panel of the router:
LED Status Meaning
Power
Off Power Off
Green Power On
Red Router in rescue mode
ADSL
Green steady ADSL Up
Green blinking
•ADSL Synchronisation in progress
or
•down
Internet
Off
•Power Off
or
•The Internet account must be configured
or
•Bridge mode
Green steady The Internet account is configured
Green blinking Tx/Rx traffic
Red Invalid or unauthorised Internet account
WLAN
Off Wi-Fi deactivated
Green steady Wi-Fi activated
Green blinking Wi-Fi Tx/Rx
LAN x
(1to 4)
Off No link detected on the Ethernet port
Green steady Ethernet port has detected a link with 100 Mbps device
Green blinking Tx/Rx traffic at 100 Mbps
USB
Off No USB connection
Green steady USB connection available
Green blinking USB connection reading in progress
TV
Green steady activated
Green blinking Playing IPTV

2- Description and connection of router
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2.1.2.2 On the right panel
The following table describes the meaning of the buttons on the right panel of the router:
Button Action
WPS
This button allows the router to switch to easy-pairing mode.
WLAN This button allows to activate or deactivate the WiFi connection.

2- Description and connection of router
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2.2 Connecting the ports of your router
Figure 2.2 - Interconnection of ports of F@ST 4310
Computers associated with the 802.11n Wi-Fi network
FTTH cable
USB Interface used to "Memory Sharing"
and "Printer sharing"