Sam4s ELLIX 20 User manual

OPERATOR’S Manual
All specifications are subject to change without notice
ELLIX 20
RECEIPT PRINTER

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Warning - U.S.
This equipment has been tested and founded to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Notice - Canada
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations.
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par
ministre canadien des communications dans les reglements d’interference radio.
Warning
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Caution
Some semiconductor devices are easily damaged by static electricity. You should turn the
printer “OFF”, before you connect or remove the cables on the rear side, in order to guard
the printer against the static electricity. If the printer is damaged by the static electricity,
you should turn the printer “OFF”.
INTRODUCTION
The ELLIX 20 Roll Printer is designed for use with electronic instruments such as system
ECR, POS, banking equipment, computer peripheral equipment, etc.
The main features of the printer are as follows:
1. High speed printing : 52 lines per second.
2. Low noise thermal printing.
3. RS-232 serial/IEEE1284 parallel/USB/Ethernet/Bluetooth/Wireless LAN interface.
4. The data buffer allows the unit to receive print data even during printing.
5. Peripheral units drive circuit enables control of external devices such as cash drawer.
6. Characters can be scaled up to 64 times compared to it’s original size.
7. Bar code printing is possible by using a bar code command.
8. Different print densities can be selected by DIP switches.
9. 2-dimantional bar code(PDF-417) and Two color printing.
Please be sure to read the instruction in this manual carefully before using your ELLIX20.
NOTES : The socket-outlet shall be near the equipment and it shall
be easil
y
accessible.

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LEGISLATION AND WEEE SYMBOL
2002/96/CE Waste Electrical and Electronic Equipment Directive on the
treatment, collection, recycling and disposal of electric and electronic devices
and their components.
The crossed dustbin symbol on the device means that it should not be disposed of with
other household wastes at the end of its working life. Instead, the device should be taken
to the waste collection centres for activation of the treatment, collection, recycling and
disposal procedure.
To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take item for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the
purchase contract.
This product should not be mixed with other commercial wastes for disposal.

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Table of Contents
CHAPTER 1. SETTING UP THE PRINTER ..................................... 2
1-1. UNPACKING ................................................................................2
1-2. CONNECTING THE CABLES...............................................................3
1-3. CONNECTING THE COMPUTER...........................................................4
1-4. CONNECTING THE DRAWER .............................................................5
1-5. CONNECTING THE POWER SUPPLY .....................................................6
1-6. INSTALLING OR REPLACING THE PAPER ROLL........................................8
1-6-1. Partition Installation..........................................................9
1-6-2. Wall Mount Installation....................................................10
1-6-3. Paper Roll Installation .....................................................11
1-7. ADJUSTMENTS AND SETTINGS ........................................................12
1-7-1. Serial Interface Specification............................................ 13
1-7-2. Parallel Interface Specification .........................................14
1-8. USING THE PRINTER ...................................................................15
1-8-1. Control Panel.................................................................. 15
CHAPTER 2. HEXADECIMAL DUMPING ..................................... 16
CHAPTER 3. THE SELF TEST ...................................................... 17
CHAPTER 4. CODE TABLE.......................................................... 18
CHAPTER 5. CONTROL COMMANDS.......................................... 30
5-1. EPSON MODE COMMANDS ............................................................30
5-2. STAR MODE COMMANDS .............................................................. 33
APPENDIX ................................................................................. 36
A.MISCELLANEOUS NOTES .................................................................36
B.TWO-COLOR PRINTING................................................................... 38
C.RECOVERY FROM THE AUTO CUTTER ERROR.........................................39
D.PRINTER HEAD CLEANING............................................................... 40
E.CONNECTORS ..............................................................................41
E.1 Interface Connector ............................................................42
E.2 Drawer Connector...............................................................47
F.ERROR STATUS ............................................................................48
G. ADJUSTING THE ROLL PAPER NEAR-END SENSOR LOCATION .................... 50
H.SPECIFICATION............................................................................ 51
H.1 General Printer specification ................................................51
H.2 Paper specification.............................................................. 52

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Chapter 1. Setting Up the Printer
1-1. Unpacking
Your printer box should include these items. If any items are damaged or missing, please
contact your dealer for assistance.

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1-2. Connecting the Cables
You can connect up to three cables to the printer. They are all connected to the connector
panel on the back of the printer, which is shown as below:
NOTES : Before connecting any of the cables, make sure that both
the printer and the computer should be turned off.

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1-3. Connecting the computer
You need an appropriate interface cable.
1. Plug the cable connector securely into the printer’s interface connector.
2. Tighten the screws on both sides of the cable connector.
3. Attach the other end of the cable to the computer.

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1-4. Connecting the Drawer
WARNING:
Use a drawer that matches the printer specification. Using an improper drawer may
damage the drawer as well as the printer.
CAUTION:
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer
and the telephone line may be damaged.
Plug the drawer cable into the drawer kick-out connector on the back of the printer next to
the power supply connector.

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1-5. Connecting the Power Supply
Use the optional Power supply for your printer.
WARNING:
Make sure that you use the attached Power supply or equivalent. Using an incorrect power
supply may cause fire or electrical shock.
CAUTIONS:
When connecting or disconnecting the power supply from the printer, make sure that the
power supply is not plugged into an electrical outlet. Otherwise you may damage the
power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your
dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the
power supply or the printer.
1. Make sure the printer is turned off.
2. Pull the hole of the Cover-Wire to separate from the printer.
3. Plug the DC cord connector into the power jack on the printer.
4. If it is necessary to connect the interface, plug the interface connector into the
interface port on the printer.
5. If it is necessary to connect the drawer, plug the drawer connector into the drawer
port on the printer.
6. Put the two hooks into the two holes of the Case-Lower backward and close the
Cover-Wire until it locks firmly.
7. Plug the AC Adapter power cord into the wall outlet.
NOTES : To remove the DC cable connector, make sure that the
power supply’s power cord is unplugged; then grasp the
connector at the arrow and pull it straight out.
NOTES : If you want to turn the ELLIX20 off, press and hold the
power button until the POWER LED is off.

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1
2
3 4
5
a
b
6
7 8

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1-6. Installing or Replacing the Paper Roll
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CAUTION : When the printer lid is raised the serrated edge of the
paper tear bar is also accessible, Care should be taken
with the serrated edge.

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1-6-1. Partition Installation
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You can install the partition for 58mm paper printing on ELLIX20.
1. Push the Open-Button and open the Cover-Open.
2. Insert the Partition into the Paper-Supply as shown.
3. Push the Partition until the two hook locks firmly.
NOTES : The Paper partition is dealer option item.

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1-6-2. Wall Mount Installation
1. Drill the wall to make the three holes ø6.5mm, depth over 35mm and put the three
anchors into the each hole. (Notice the position of the holes.)
2. Tighten the three screws into the each anchor to fix the BRKT-Wall to the wall as
shown.
3. Hang the printer on the three hooks and fix it down.
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NOTES : Wall mount bracket is dealer option item.

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1-6-3. Paper Roll Installation
1. Open the paper roll cover by pressing the cover-open button.
2. Remove the used paper roll core if there is one.
3. Insert the paper roll as shown.
4. Be sure to note the correct direction that the paper comes off the roll.
5. Pull out a small amount of paper, as shown. Then close the cover.
6. Tear off the paper as shown.
NOTES : Be sure to use paper rolls that meet the specifications. Do
not use paper rolls that have the paper glued to the core
because the printer cannot detect the paper end correctly.

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1-7. Adjustments and Settings
The ELLIX 20 is set up at the factory to be appropriate for almost all users. It does,
however, offer some settings for users with special requirements.
It has DIP switches that allow you to change communication settings, such as handshaking
and parity check, as well as printing density.
The ELLIX 20 also has a near-end sensor for the paper. This can give you a warning when
the paper is almost out. If you find that there is not enough paper remaining on the roll
when the near-end detector is triggered, you can change the near-end sensor setting.
See the next page if you need to make any of these changes.
ON
12345678
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NOTES : Always change DIP switch settings only when the printer is
turned off. Chan
g
e made with the power on have no effect
until the powered off and then on again.

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1-7-1. Serial Interface Specification
DIP Switch Set 1 Functions
SW FUNCTION ON OFF DEFAULT
1 Handshaking XON/XOFF DSR/DTR OFF
2 Word Length 7Bit 8Bit OFF
3 Parity Check Yes No OFF
4 Parity Selection EVEN ODD OFF
5 OFF
6 OFF
7
Baud rate selection Refer to the Following Table
OFF
8 Dip Switch Select Dip Switch 2 Dip Switch 1 -
Baud rate selection
Transmission speed SW – 5 SW – 6 SW – 7 Remark
2400 baud ON ON ON -
4800 baud ON ON OFF -
9600 baud ON OFF ON -
14400 baud ON OFF OFF -
19200 baud OFF ON ON -
38400 baud OFF ON OFF -
57600 baud OFF OFF ON -
115200 baud OFF OFF OFF Default
Dip Switch Set 2 Functions
SW FUNCTION ON OFF DEFAULT
1 Mode Selection STAR EPSON OFF
2 *Kitchen Bell Enable Disable OFF
3 Auto Cutter Disable Enable OFF
4 Self Test Hexa Dump SelfTest Mode OFF
5 OFF
6 Select Print Density Refer to the Following Table OFF
7 Data Receive Error Ignore Print “?” OFF
8 Dip Switch Select Dip Switch 2 Dip Switch 1 -
*Kitchen Bell is option.
Print Density
Print Density SW - 5 SW – 6 Remark
1 ( Light ) ON ON -
2 OFF OFF Default
3 ON OFF -
4 ( Dark ) OFF ON -

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1-7-2. Parallel Interface Specification
Dip Switch Set 1 Functions
SW FUNCTION ON OFF DEFAULT
1 Reserved - - -
2 Reserved - - -
3 Reserved - - -
4 Reserved - - -
5 Reserved - - -
6 Reserved - - -
7 Reserved - - -
8 Dip Switch Select Dip Switch 2 Dip Switch 1 -
Dip Switch Set 2 Functions
SW FUNCTION ON OFF DEFAULT
1 Mode Selection STAR EPSON OFF
2 *Kitchen Bell Enable Disable OFF
3 Auto Cutter Disable Enable OFF
4 Self Test Hexa Dump SelfTest Mode OFF
5 OFF
6 Select Print Density Refer to the Following Table OFF
7 Data Receive Error Ignore Print “?” OFF
8 Dip Switch Select Dip Switch 2 Dip Switch 1 -
*Kitchen Bell is option.
Print Density
Print Density SW - 5 SW – 6 Remark
1 ( Light ) ON ON -
2 OFF OFF Default
3 ON OFF -
4 ( Dark ) OFF ON -

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1-8. Using the Printer
You can control the basic paper feeding operations of the printer with the button on the
control panel. The indicator lights help you monitor the printer’s status.
1-8-1. Control Panel
zFeed Button
The button can be disabled by the ESC c 5 command.
Press the FEED button once to advance paper one line. You can also hold down the FEED
button to feed paper continuously.
zPanel lights : LED (Color)
POWER (GREEN)
The POWER light is “ON” whenever the printer is “ON”.
ERROR (RED)
This indicates an error. See APPENDIX F<Page 48> for information of what to do when
this light comes on.
NO PAPER (RED)
This light indicates the near end of the paper roll. Install a new paper roll and the printer
will continue printing.
When the light blinks, it indicates the self-test printing standby state or macro execution
standby state when the macro execution command is used.

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Chapter 2. Hexadecimal Dumping
This feature allows the experienced users to see exactly what data is coming to the printer.
This can be useful in finding software problems. When you turn on the hexadecimal dump
function, the printer prints all commands and data in hexadecimal format along with a
guide section to help you find specific commands.
To use the hexadecimal dump function, follow these steps:
1. After you make sure that the printer is off.
2. Make sure DIP switch 2-4 to ON for Hexadecimal dumping mode.
3. Turn on the power while pressing the FEED button or executing GS ( A command;
then the printer prints “HEXADECIMAL DUMP MODE …” on the paper roll and enter
the hexadecimal dump mode.
4. Run any software program that sends data to the printer. The printer will print all the
codes it receives in a two-column format. The first column contains the hexadecimal
codes and the second column gives the ASCII characters that correspond to the
codes.
HEXADECIMAL DUMP MODE
PRESS PAPER FEED BUTTON THREE
TIMES TO EXIT DUMP MODE
1D 57 00 02 1D 48 02 42 61 72 . W . . . H . B a r
43 6F 64 65 20 50 72 69 6E 74 C o d e P r i n t
69 6E 67 0A 0A 1D 6B 00 31 32 i n g . . . K . 1 2
zA period (.) is printed for each code that has no ASCII equivalent.
zDuring the hexadecimal dump, all commands except DLE EOT and
DLE ENQ are disabled.
5. When the printing finishes, turn off the printer or press the FEED button three times,
and then change DIP switch 2-4 to OFF (Self-Test mode).
6. Turn on the printer and then the hexadecimal mode is off.

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Chapter 3. The self test
The self-test checks whether the printer has any problems. If the printer does not function
properly, contact your dealer. The self-test checks are as follows;
1. Make sure paper roll has been installed properly.
2. Turn on the power while holding down the FEED button. The self-test begins.
3. The self-test prints the current printer status, which provides the control ROM
version and the DIP switch setting.
4. After printing the current printer status, self-test printing will print the following, and
pause (The PAPER LED light blinks).
SELFTESTPRINTING.
PLEASE PRESS PAPER FEED BUTTON.
5. Press the FEED button to continue printing. The printer prints a pattern using the
built-in character set.
6. The self-test automatically ends and cuts the paper after printing the following.
**EndSelf-Test**
The printer is ready to receive data as soon as it completes the self-test.