Samson 5007-2 Series Service manual

Translation of original instructions
EB 9511 EN
Firmware version 1.03.11
Edition January 2021
SAM Connect Gateway (Type5007-2)

Note on these mounting and operating instructions
These mounting and operating instructions assist you in mounting and operating the device
safely. The instructions are binding for handling SAMSON devices. The images shown in
these instructions are for illustration purposes only. The actual product may vary.
ÎFor the safe and proper use of these instructions, read them carefully and keep them for
later reference.
ÎIf you have any questions about these instructions, contact SAMSON‘s After-sales Service
([e-mail]).
Documents relating to the device, such as the mounting and operating
instructions, are available on our website at www.samsongroup.com >
Service & Support > Downloads > Documentation.
Denition of signal words
Hazardous situations which, if not avoided,
will result in death or serious injury
Hazardous situations which, if not avoided,
could result in death or serious injury
Property damage message or malfunction
Additional information
Recommended action
DANGER
!
WARNING
!
NOTICE
!
Note
Tip
EB 9511 EN

Contents
EB 9511 EN
1 Safety instructions and measures ................................................................1-1
1.1 Notes on possible property damage.............................................................1-3
2 Markings on the device ..............................................................................2-1
2.1 Nameplate .................................................................................................2-1
2.2 Firmware versions.......................................................................................2-2
2.3 Article code................................................................................................2-3
3 Design and principle of operation ...............................................................3-1
3.1 CongurationusingtheTROVIS-VIEWsoftware ............................................3-4
3.2 Versions .....................................................................................................3-4
3.3 Device overview and operating controls........................................................3-4
3.4 Option modules..........................................................................................3-6
3.5 Power supply unit with standby power supply (SPS) .......................................3-6
3.6 Technical data ............................................................................................3-7
3.7 Dimensions in mm.....................................................................................3-10
3.7.1 Dimensions for mounting (mm)...................................................................3-11
4 Shipment and on-site transport ...................................................................4-1
4.1 Accepting the delivered goods .....................................................................4-1
4.2 RemovingthepackagingfromtheSAMConnectGatewayandmodules .........4-1
4.3 TransportingtheSAMConnectGateway.......................................................4-1
4.4 Storing the gateway....................................................................................4-1
5 Installation.................................................................................................5-1
5.1 Installation conditions..................................................................................5-1
5.2 Preparation for installation...........................................................................5-1
5.3 Setting up the optional additional functions...................................................5-1
5.3.1 Inserting option modules..............................................................................5-2
5.3.2 Setting up the standby power supply (SPS)....................................................5-4
5.4 MountingtheSAMConnectGateway...........................................................5-6
5.5 Establishingelectricalconnections ................................................................5-6
6 Operation..................................................................................................6-1
6.1 Capacitive keys...........................................................................................6-1
6.2 Display ......................................................................................................6-2
7 Start-up and conguration..........................................................................7-1
7.1 Settings ......................................................................................................7-2
7.1.1 Setting the user level....................................................................................7-2
7.1.2 Setting the language ...................................................................................7-3
7.1.3 Activating password protection ....................................................................7-3

Contents
EB 9511 EN
7.1.4 Setting the local power line frequency...........................................................7-4
7.1.5 Performing option module settings................................................................7-4
8 Operation..................................................................................................8-1
8.1 Remotedatatransmission ............................................................................8-1
8.1.1 StatusLEDsoftheGSMmodule....................................................................8-1
8.1.2 Improving the signal quality.........................................................................8-1
9 Malfunctions ..............................................................................................9-1
9.1 Troubleshooting ..........................................................................................9-1
10 Servicing..................................................................................................10-1
10.1 Firmware updates .....................................................................................10-1
10.2 Periodic inspection and testing of the gateway.............................................10-1
11 Decommissioning .....................................................................................11-1
12 Removal ..................................................................................................12-1
12.1 Removingtheoptionmodule......................................................................12-1
12.2 Removingthegateway ..............................................................................12-1
13 Repairs ....................................................................................................13-1
13.1 ReturningdevicestoSAMSON ..................................................................13-1
14 Disposal...................................................................................................14-1
15 Certicates...............................................................................................15-1
16 Annex A (conguration instructions)..........................................................16-1
17 Annex B...................................................................................................17-1
17.1 Accessories ..............................................................................................17-1
17.2 After-sales service.....................................................................................17-1

EB 9511 EN 1-1
Safety instructions and measures
1 Safety instructions and measures
Intended use
ThemodularSAMConnectGatewayallowstheinputofsignals(4to20mA),forexample
issuedbyexternaltransmitters.Furthermore,theintegratedGSMmoduleallowsremotedata
transmission.
Thedeviceisdesignedtooperateunderexactlydenedconditions(e.g.supplyvoltage,
temperature). Therefore, operators must ensure that the device is only used in operating
conditionsthatmeetthespecicationsusedforsizingthedeviceattheorderingstage.
SAMSON does not assume any liability for damage resulting from the failure to use the
deviceforitsintendedpurposeorfordamagecausedbyexternalforcesoranyother
externalfactors.
ÎRefertothetechnicaldataforlimitsandeldsofapplicationaswellaspossibleuses.
Reasonably foreseeable misuse
TheSAMConnectGatewayisnot suitable for the following applications:
−Useoutsidethelimitsdenedduringsizingandbythetechnicaldata
Furthermore, the following activities do not comply with the intended use:
−Use of non-original spare parts
−Performing maintenance activities not described in these instructions
Qualications of operating personnel
Thedevicemustbemounted,startedupandservicedbyfullytrainedandqualiedpersonnel
only; the accepted industry codes and practices are to be observed. According to these
mounting and operating instructions, trained personnel refers to individuals who are able to
judgetheworktheyareassignedtoandrecognizepossiblehazardsduetotheirspecialized
training,theirknowledgeandexperienceaswellastheirknowledgeoftheapplicable
standards.
Personal protective equipment
No personal protective equipment is required for the direct handling of the SAM Connect
Gateway.Workintheplantmaybenecessarythatrequirespersonalprotectiveequipment.
ÎCheck with the plant operator for details on personal protective equipment.

1-2 EB 9511 EN
Safety instructions and measures
Revisions and other modications
Revisions,conversionsorothermodicationsoftheproductarenotauthorizedbySAMSON.
Theyareperformedattheuser'sownriskandmayleadtosafetyhazards,forexample.Fur-
thermore, the product may no longer meet the requirements for its intended use. Use of the
device is no longer permitted in this case.
Warning against residual hazards
To avoid personal injury or property damage, operators and operating personnel must pre-
venthazardsthatcouldbecausedinthedevicebytakingappropriateprecautions.Plantop-
eratorsandoperatingpersonnelmustobserveallhazardstatements,warningandcaution
notes in these mounting and operating instructions, especially for installation, start-up and
service work.
Responsibilities of the operator
Operators are responsible for proper use and compliance with the safety regulations. Opera-
tors are obliged to provide these mounting and operating instructions to the operating per-
sonnel and to instruct them in proper operation. Furthermore, operators must ensure that op-
eratingpersonnelorthirdpartiesarenotexposedtoanydanger.
Responsibilities of operating personnel
Operating personnel must read and understand these mounting and operating instructions as
wellasthespeciedhazardstatements,warningandcautionnotes.Furthermore,theoperat-
ing personnel must be familiar with the applicable health, safety and accident prevention
regulations and comply with them.
Referenced standards, directives and regulations
DeviceswithaCEmarkingfullltherequirementsoftheDirectives2014/53/EUand
2011/65/EU.
The'Certicates'sectioncontainsthisdeclarationofconformity.
Referenced documentation
The following documents apply in addition to these mounting and operating instructions:
−OperatingInstructions(SAMConnectGateway–CongurationwithTROVIS-VIEW)
uEB9511-2
−Mountingandoperatinginstructionsforconnectedcomponents(Media5,Media6)

EB 9511 EN 1-3
Safety instructions and measures
1.1 Notes on possible property damage
NOTICE
!
Risk of fatal injury due to electric shock (230V version).
ÎBeforeconnectingwiring,performinganyworkonthedeviceoropeningthede-
vice, disconnect the voltage supply and protect it against unintentional reconnection.
ÎOnly use power interruption devices that are protected against unintentional recon-
nection of the power supply.
Risk of damage to the electronics due to the incorrect connection of the electrical
power supply.
TheSAMConnectGatewayisdesignedtooperateunderexactlydenedelectricalcon-
ditions.
ÎObserve the permissible tolerances of the supply voltage.
ÎFor wiring, you are required to observe the relevant regulations concerning device
safety and electromagnetic compatibility.
Risk of damage to the device due to incorrect mounting position.
ÎMount the device in the upright position only.
Incorrect installation and removal of option modules will damage the SAM Connect
Gateway.
ÎBeforeinsertingorremovingtheoptionmodules,disconnectthesupplyvoltage.
Risk of malfunction due to incorrect power line frequency setting.
Thelocalpowerlinefrequencymustbeenteredtobeabletoproperlylteroutanydis-
turbanceswhicharetransmittedovergroundwiresorexternalpowersupplyunits.
ÎSet the local power line frequency by selecting the corresponding parameters.
The use of unapproved batteries will damage the SAM Connect Gateway.
ÎDonotuserechargeablebatteriesintheSAMConnectGateway.
Risk of device damage due to foreign particles entering it.
ÎDonotremovethepackagingandprotectivelm/protectivecapsuntilimmediately
before mounting and start-up.

1-4 EB 9511 EN

EB 9511 EN 2-1
Markings on the device
2 Markings on the device
2.1 Nameplate
1 Signal range
2Electricpowersupply
3 Model number
4 Firmware version
5CongurationID
6 Serial number1)
SAMSON 5007 - 2
SAMSON AG, Germany
Made in Germany
Output Supply
Model 5007 -
SAM Connect Gateway
See technical data for ambient temperature
Firmware
Serial no.
Var.-ID
1 2
3
4
5
6
1) Thersttwoguresoftheserialnumberinreverseorderindicatetheyearof
manufacture(example:serialnumber71xxxxxÎYear of manufacture = 2017).
2) 15-digitserialnumberforuniqueidenticationofmobiledevices
2
SAMSON 5007-1 Option module [GSM]
IMEI:
Activation-Code:
GSM Module
Model
1
4
3
1InternationalMobileEquipmentIdentity1)
2 Model number
3 Activation code
4QRcode
GSM module:
SAMSON 5007 Option module
2
1
Option module:
1 Abbreviation of optional additional function
2 Optional additional function

2-2 EB 9511 EN
Markings on the device
2.2 Firmware versions
Firmware revisions
Old New
1.02.07 1.03.09
• Newversion:230Vversion
• Increased measuring accuracy of the analog inputs
• RussianandTurkishaddedasmenuanddisplaylanguage
• Start-upwizardadded
• Improved operation
• Four-gurecodetoprotectthegatewaysettings
1.03.09 1.03.11
Internal revisions

EB 9511 EN 2-3
Markings on the device
2.3 Article code
SAM Connect Gateway 5007-2- 0 0 0 xxxxxx0x000xxxxxx
Power supply
Powersupplyunit,18to36VDC 1
Powersupplyunit,100to230VAC 2
Option module slot 1
AI: Analog input 4
AIA: Analog input active 6
Option module slot 2
Without 0
AI: Analog input 4
AIA: Analog input active 6
Option module slot 3
Without 0
AI: Analog input 4
AIA: Analog input active 6
Option module slot 4
Without 0
AI: Analog input 4
AIA: Analog input active 6
GSMmodule
GSMmodulewithantenna(includingSIMcard) 2
Housing material
Plastic 0
Version
Standard 0 0
Hardware version
Index:00 9 9

2-4 EB 9511 EN

EB 9511 EN 3-1
Design and principle of operation
3 Design and principle of oper-
ation
ThemodularSAMConnectGatewayallows
theinputofsignals(4to20mA),forexam-
pleissuedbyexternaltransmitters.Forthis
purpose,fourslotsexistinthedevicetohold
option modules that can optionally be used
for the AI (analog input)and/orAIA (ana-
log input active) option modules.
At least one option module must always be
installed in the SAM Connect Gateway. See
section3.4 for details on the option mod-
ules.
Furthermore,theintegratedGSMmoduleal-
lows remote data transmission and connec-
tiontotheSAMTANKMANAGEMENTweb
portal.
Application
TheSAMConnectGatewaycanacceptupto
four4to20mAsignalsandtransferthe
dataovertheintegratedGSMmodule.Asa
result, transmitters installed in a plant (e.g.
Media5,Media6and/orothertransmitters
by other manufacturers) can be connected to
theSAMTANKMANAGEMENTweb
interface.Thisallowsthellinglevelsofup
tofourtanks(Fig.3-2)orthellingleveland
pressureoftwotanks(Fig.3-3)tobelogged
and managed on the SAM TANK
MANAGEMENTinterface.
Note
1 Microcontroller
2 Data memory
3 Operating keys
4 Depending on version:
24Vor230Vpowersupply
unit
5 Display
6 Serial interface
7 Depending on version:
UB=24to36Vor
UB=100to230V
8GSMmodule
9 Option module (up to 4)
9
2
1
3
4
5
EEPROM
µC
7
6
GSM
=
=
8
Fig.3-1: Block diagram of SAM Connect Gateway

3-2 EB 9511 EN
Design and principle of operation
Filling levels of four tanks are transferred to the gateway.
Media 5
Media 5
Media 6
Media 6
WWW
SAM TANK
MANAGEMENT
Fig.3-2: Sample application 1 of the SAM Connect Gateway

EB 9511 EN 3-3
Design and principle of operation
Filling levels and absolute pressures of two tanks are
transferred to the gateway.
Media 6
WWW
SAM TANK
MANAGEMENT
Media 6
Fig.3-3: Sample application 2 of the SAM Connect Gateway

3-4 EB 9511 EN
Design and principle of operation
Operation
Four capacitive keys are used to operate the
SAMConnectGatewayandallowtheuser
to navigate within the menu on the display.
3.1 Conguration using the
TROVIS-VIEW software
TheSAMConnectGatewaycanbecong-
uredwithSAMSON'sTROVIS-VIEWSoft-
ware(version4).Forthispurpose,thegate-
way has a digital interface (SSP) to allow the
USBportofacomputertobeconnectedtoit
using an adapter cable (order no. 1400-
9740).
TheTROVIS-VIEWsoftwareenablestheuser
toeasilycongurethegatewayaswellas
view process parameters online.
TROVIS-VIEW can be downloaded free of
charge from our website at www.sam-
songroup.com > Service & Support > Down-
loads > TROVIS-VIEW.
3.2 Versions
24V version (Type5007-2-0001…)
−Inputvoltage:24to36VDC
−Operatingtemperature:–40to+70°C
230V version (Type5007-2-0002…)
−Input voltage:
100to230V/50Hz
100to110V/60Hz
−Operatingtemperature:–20to+70°C
3.3 Device overview and
operating controls
ÎSeeFig.3-4
1 Display
2Conrmkey
3 Up arrow key
4 Down arrow key
5Backkey
6ErrorLED
7BatteryLED(SPS)
8StatusLEDsforGSMmodule
9 Terminal to connect the supply voltage
10 GSMmodule
11 SSP interface
12 Slots 1 to 4 for option modules
13 SPS: standby power supply
14 Groundingconnection
Note

EB 9511 EN 3-5
Design and principle of operation
9
12
12
11
10
12
12
13
14
1
6
8
8
72
3
4
5
Fig.3-4: Operating controls

3-6 EB 9511 EN
Design and principle of operation
3.4 Option modules
The gateway provides analog inputs through
the use of option modules to accept (4 to
20mA)analogsignalsfromllinglevelor
pressuresensorsofexternalequipment.Four
slots are available in the device.
UpondeliveryoftheSAMConnectGate-
way, at least one option module is installed.
Furtheroptionmodulescanberetrotted.
The following option modules are available:
−AI: Analog input
This module works passively and has
galvanically isolated inputs. It can accept
signals from devices with their own pow-
er supply.
−AIA: Analog input active
This AIA (analog input active) option
moduleworksactivelyandhasa12V
outputtopowerexternalequipmentthat
do not have their own power supply.
3.5 Power supply unit with
standby power supply
(SPS)
The power supply units include a battery
compartmentfora1.5Vbatterywhichpro-
vides standby power supply upon power
failure.

EB 9511 EN 3-7
Design and principle of operation
3.6 Technical data
Table 3-1: General technical data
SAM Connect Gateway
Mounting orientation Upright with display facing sideways
Display
Display LCD128x64(90x40mm)
Storage temperature –40toapprox.+80°C
Operating temperature 24Vversion:–40to+70°C
230Vversion:–20to+70°C1)
Environmental inuences
StorageaccordingtoEN60721-
3-1 (long-term storage)
1K5(airtemperature–40to+80°C);1M3
(ThefollowingrestrictionappliestoGSMmodule:airtemperatures–30to
+75°C)
Transportation according to
EN60721-3-2
2K4(airtemperature–40to+40°Cinventilatedenclosures,upto+70°Cin
unventilated enclosures), 2M1
(ThefollowingrestrictionappliestoGSMmoduleforlowairtemperaturesdown
to–30°C)
Operation according to
EN60721-3-4
(stationary use at non-weath-
er-protected locations)
4K4(withrestrictions:airtemperature–40to+55°C,temperatureinsidethe
housingmustnotexceed+70°Cwhenexposedtodirectsunlight);4M4
ThedisplayandGSMmoduleareheatedatlowairtemperatures.
Mechanical vibration
Vibrations(sinusoidal)according
toIEC60068-2-6
2to9Hz;3.5mmamplitude
9to200Hz;10m/s²acceleration
200to500Hz;15m/s²acceleration
Randomandguidancevibration
accordingtoIEC60068-2-64
1.0m²/s³;10to200Hz
0.3m²/s³;200to2000Hz
ShocksaccordingtoIEC60068-
2-27 Acceleration100m/s²;duration11ms
Requirements
EMC DeviceswithaCEmarkingfullltherequirementsoftheDirective2014/30/EU.
CompliancewithEN61000-6-2,EN61000-6-3andEN61326-1.
Degree of protection IP67accordingtoIEC60529(VDE470Part1,2014-09)
Electrical connections
Cable glands M16x1.5(max.5)
Terminals 0.2to2.5mm²wirecross-section
Spring-cage terminals (option
modules) 0.13to1.5mm²wirecross-section

3-8 EB 9511 EN
Design and principle of operation
Communication
Local SAMSONSSPinterfaceandserialinterfaceadapter,TROVIS-VIEW
Remotedatatransmission GSMmodule
Weight
Device (with 4 option modules) Approx.1400g
1) Impaired operation and readability may arise outside the temperature range.
Measurementisnotinuencedintherangebetween–40and+70°C.
Table 3-2: Power supply
24V version
Input voltage 24to36VDC
Output voltage 12VDC
Power 24W
Version Reversepolarityprotection
230V version
Input voltage 100to230V/50Hz·100to110V/60Hz
Output voltage 14VDC
Power Max.10W
Table 3-3: Optional additional functions
AI: Analog input
Version 4to20mAcurrentinput,externallypowered,galvanicallyisolated,reversepolarity
protection
Load impedance ≤5.0Vexternal(correspondingto≤200Ωat20mA)
Measuring range 0.1to21.6mA
Accuracy ≤1.0%
Resolution 20µA
Effectoftemperature 0.3%/10K
Static destruction limit 38VDC·30VAC
AIA: Analog input active
Version 4to20mAcurrentinput,internallypowered,reversepolarityprotection
Load impedance ≤1Vinternal(correspondsto≤50Ωat20mA)
Output voltage at the
terminal
≥12VDCtopowerexternaltwo-wiredevices
Measuring range 0.1to21.6mA