(12)
United
States
Patent
Kwak
USOO664O153B2
US
6,640,153
B2
Oct.
28,
2003
(10)
Patent
No.:
(45)
Date
of
Patent:
(54)
EMBROIDERY
MACHINE
TECHNICAL
SUPPORT
SYSTEMAND
METHOD
AND
STORAGE
MEDIUM
TO
IMPLEMENT
THE
METHOD
(75)
Inventor:
Su
Moon
Kwak,
Inchon
(KR)
(73)
Assignee:
Sunstar
Precision
Co.,
Ltd.,
Inchon
(KR)
(*)
Notice:
Subject
to
any
disclaimer,
the
term
of
this
patent
is
extended
or
adjusted
under
35
U.S.C.
154(b)
by
0
days.
(21)
Appl.
No.:
10/244,474
(22)
Filed:
Sep.
17,
2002
(65)
Prior
Publication
Data
US
2003/0065418
A1
Apr.
3,
2003
(30)
Foreign
Application
Priority
Data
Sep.
29,
2001
(KR)
........................................
2001-60889
(51)
Int.
Cl."
.........................
G06F
19/00;
D05B
19/12;
D05B
21/00
(52)
U.S.
Cl.
.....................................
700/138;
112/102.5
(58)
Field
of
Search
.................................
700/138,136,
700/137;
112/102.5,
470.04,
470.06,
470.01,
475.19,
445,
155
(56)
References
Cited
U.S.
PATENT
DOCUMENTS
5,662,055
A
9/1997
Hartwig
et
al.
X)
6,196,146
B1
*
3/2001
Goldberg
et
al.
.....
112/102.5
X
6,445,970
B1
*
9/2002
Hedman
et
al.
............
700/138
*
cited
by
examiner
Primary
Examiner
Peter
Nerbun
(74)
Attorney,
Agent,
or
Firm-Harness,
Dickey
&
Pierce,
P.L.C.
(57)
ABSTRACT
An
embroidery
machine
technical
Support
System
includes
at
least
one
technical
Support
Server
and
a
plurality
of
embroidery
machines
communicating
with
the
technical
Support
Server
through
a
public
network.
Each
embroidery
machine
has
an
emulator
in
order
for the
embroidery
machine
to
establish
connection
to
the
technical
Support
Server
through
the
public
network,
receive
a
technical
Sup
port
page
from
the
technical
Support
Server,
Send
a
technical
information
request
Signal
to
the
technical
Support
Server
using
the
technical
Support
page,
and
receive
corresponding
technical
information
from
the
technical
Supporter
Server.
The
technical
Support
Server
Sends
the
technical
Support
page
when
the
embroidery
machine
establishes
connection
with
the
technical
Support
Server
and
sends
technical
infor
mation
in
response
to
the
technical
information
request
Signal
from
the
embroidery
machine.
60
Claims,
13
Drawing
Sheets
(ss?)
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>EF
80
ECT
sis
$47,
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S
FR-racey
YE
CPRTNE
SFAY
ESBA3
Sg
RESSAs
Sa:
(see
also
y:
88,
IPEE
sts
(suTc,
to
STARAY
OE)
2O:
3:0
saF3B3Y
88S
-
-
SEWER
20
clich
f
TRK
sists
E30
SYSTEM
tSPAY
FA&
-
ogos
See-Pas
SIFT-8AaB
iss
FAC
BNTO
NO
&
SCSIS-CEDEA&E
Base
(Saya
XFER
SSTEi
|
sics
gain
cess
--8456
F88,Ty
fiscIVEFAC
says,
CPER
SSSI
8.
81
