Samsung CNF24 User manual

TECHNICAL MANUAL
TECHNICAL MANUAL
TM
01/2011

CNF24 Technical Manual
© SAMSUNG Telecommunications America, LLC 01/2011 II
Revision History
EDITION DATE OF ISSUE REMARKS
01 01.2011 First Release
Samsung Telecommunications America
Every effort has been made to eliminate errors and ambiguities in the information contained in this guide. Any
questions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS
AMERICA, 1301 E. Lookout Dr. Richardson, TX 75082, and telephone [phone]. SAMSUNG
TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from the erroneous interpretation or
use of information presented in this guide.
Publication Information
SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior notice to revise information in this
publication for any reason. SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice
to make changes in design or components of equipment as engineering and manufacturing may warrant.
Copyright 2011
Samsung Telecommunications America
All rights reserved. No part of this manual may be reproduced in any form or by any means—graphic, electronic or
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is a trademark of SAMSUNG Telecommunications America, L.P.
WINDOWS 95/98/XP/2000/Vista are all trademarks of the Microsoft Corporation.
PRINTED IN THE USA 01/2011

CNF24 Technical Manual
© SAMSUNG Telecommunications America, LLC 01/2011 III
INTRODUCTION
Purpose
This guide describes how to install and program the CNF24 card on a Samsung OfficeServ
7400, 7200, or 7200-S system. It also contains step by step instructions on how to use
the Meet-Me Conference feature.
Document Content and Organization
This manual consists of 4 chapters and an abbreviation session.
CHAPTER 1. CNF24 Card Overview
Describes the CNF24 card and its capacity.
CHAPTER 2. CNF24 Card Setup
Describes the CNF24 card setup procedure and license process.
CHAPTER 3. Conference Manager
Describes the Conference Manager functionality.
CHAPTER 4. CNF24 Conference Features
Describes the Meet-Me Conference and Ad-Hoc features.
ABBREVIATION
Provides definitions of the abbreviations used in this manual.

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Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
WARNING
Provides information or instructions that the reader should follow in order
to avoid personal injury or fatality.
CAUTION
Provides information or instructions that the reader should follow in order
to avoid a service failure or damage to the system.
CHECKPOINT
Provides the operator checkpoints for stable system operation.
NOTE
Indicates additional information as reference.
Console Screen Output
The lined box with ‘Courier New’ font will be used to distinguish between the main
content and console output screen text.
‘Bold Courier New’ font will indicate the value entered by the operator on the console
screen.
Reference Manuals
OfficeServ Device Manager User Manual
Describes how to connect and use the OfficeServ Device Manager, how to configure and
set the OfficeServ keyphone system’s environment.
Revision History
EDITION DATE OF ISSUE REMARKS
001.2001 First Edition

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© SAMSUNG Telecommunications America, LLC 01/2011 V
TABLE OF CONTENTS
INTRODUCTION III
Purpose.................................................................................................................. III
Document Content and Organization.......................................................................... III
Conventions............................................................................................................ IV
Console Screen Output............................................................................................. IV
Reference Manuals................................................................................................... IV
Revision History ...................................................................................................... IV
TABLE OF CONTENTS V
CHAPTER 1. CNF24 Card Overview 1
Overview .......................................................................................................... 1
CNF24 Capacity................................................................................................. 4
System Capacity .......................................................................................................4
Port Assignments ......................................................................................................4
CNF24 Slot Information..............................................................................................5
CHAPTER 2. CNF24 Card Setup 6
CNF24 Setup ..................................................................................................... 6
Setup Procedure........................................................................................................6
CNF24 License ..........................................................................................................8
Updating CNF24 Setup Information .................................................................. 9
CNF24 Card Status ............................................................................................ 9
Upgrading CNF24 Card Software..................................................................... 10
CHAPTER 3. Conference Manager 11
Minimum PC Requirements ............................................................................. 11
Minimum OfficeServ Requirements ................................................................. 11
Operation........................................................................................................ 12
Starting the OfficeServ Conference Manager ............................................................... 12
Log In .................................................................................................................... 14


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Scheduler........................................................................................................ 15
Screen Layout......................................................................................................... 15
Schedule a Conference............................................................................................. 16
Detail..................................................................................................................... 20
Scheduled Conference(s)................................................................................ 21
Cancel Reservation .................................................................................................. 22
Scheduler History ........................................................................................... 23
My Scheduler .................................................................................................. 24
Watch .................................................................................................................... 25
Active Conference Status ................................................................................ 27
CHAPTER 4. CNF24 Conference Features 28
Meet-Me Conference ....................................................................................... 29
Features................................................................................................................. 29
Conference Progress ................................................................................................ 33
Ad-Hoc Conference ......................................................................................... 47
Features................................................................................................................. 47
Conference Progress ................................................................................................ 47
ABBREVIATION 48
B........................................................................................................................... 48
C........................................................................................................................... 48
D........................................................................................................................... 48
F ........................................................................................................................... 48
H........................................................................................................................... 48
I............................................................................................................................ 48
J ........................................................................................................................... 48
L ........................................................................................................................... 48
M .......................................................................................................................... 49
O........................................................................................................................... 49
P ........................................................................................................................... 49
R........................................................................................................................... 49
S........................................................................................................................... 49
U........................................................................................................................... 49
W .......................................................................................................................... 49

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© SAMSUNG Telecommunications America, LLC 01/2011 VII
LIST OF FIGURES
Figure 1.1 Front View of the CNF24 .............................................................................................. 2
Figure 1.2 CNF24 Slot Information ............................................................................................... 5
Figure 2.1 CNF24 Parameter Setting............................................................................................. 7
Figure 2.2 Input Service License Key ............................................................................................ 7
Figure 2.3 CNF24 License............................................................................................................ 8
Figure 2.4 CNF24 Card Configuration............................................................................................ 8
Figure 2.5 CNF24 Package Update.............................................................................................. 10
Figure 2.6 CNF24 Progress Bar .................................................................................................. 10
Figure 3.1 Conference Manager ................................................................................................. 12
Figure 3.2 Java Download Page.................................................................................................. 13
Figure 3.3 Log In Screen........................................................................................................... 14
Figure 3.4 Screen Layout .......................................................................................................... 15
Figure 3.5 Conference Time Selection ......................................................................................... 16
Figure 3.6 Conference Reservation ............................................................................................. 17
Figure 3.7 Select Conference Member......................................................................................... 18
Figure 3.8 Meet Me Conference Invitation ................................................................................... 19
Figure 3.9 Conference List......................................................................................................... 20
Figure 3.10 Scheduled Conference(s) ......................................................................................... 21
Figure 3.11 Cancel Reservation.................................................................................................. 22
Figure 3.12 Scheduler History.................................................................................................... 23
Figure 3.13 My Scheduler ......................................................................................................... 24
Figure 3.14 Manage / Monitor Conference ................................................................................... 25
Figure 3.15 Conference Status................................................................................................... 26
Figure 3.16 Active Conference Status ......................................................................................... 27
Figure 4.1 Conference Options................................................................................................... 32
Figure 4.2 Conference Manager (DM 9.2.1) ................................................................................. 33
Figure 4.3 Conference Reservation ............................................................................................. 34
Figure 4.4 Meet-Me Members List [9.1.5] .................................................................................... 36
Figure 4.5 E-Mail Address [9.1.6]............................................................................................... 36
Figure 4.6 Select Conference Member......................................................................................... 37
Figure 4.7 Meet Me Invitation E-Mail .......................................................................................... 37
Figure 4.8 Personal Greeting Prompt Save Screen ........................................................................ 38
Figure 4.9 Device Manager 9.1.7 Voice Prompts........................................................................... 39
Figure 4.10 Voice Prompts Files ................................................................................................. 39
Figure 4.11 MJOIN Feature Code................................................................................................ 40
Figure 4.12 Record Meet-Me Conference ..................................................................................... 42
Figure 4.13 Download Recorded Conference ................................................................................ 43
Figure 4.14 Page Meet-Me Conference ........................................................................................ 44
Figure 4.15 MCONF Feature Code............................................................................................... 47
LIST OF TABLES
Table 1.1 Ports and LEDs of the CNF24 ......................................................................................... 2
Table 1.2 System Capacity .......................................................................................................... 4
Table 1.3 Port Assignments ......................................................................................................... 4
Table 3.1 Installation Requirements............................................................................................ 11
Table 3.2 Software Requirements ............................................................................................... 11

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CHAPTER 1. CNF24 Card Overview
This chapter describes the CNF24 card and its capacity.
Overview
The OfficeServ CNF24 card provides 24 ports of voice conference services per card and supports
transceiver function of packet data converted from voice data through the data network. The users
can be internal and external participants using SIP trunks, PRI trunks, and SPNet trunks.
A CNF24 card provides conference sizes from 2 to 24 users per card. The maximum recording
capacity per card is 50 hours. One card can record up to 6 conferences simultaneously. The main
function of this card is the Meet-Me-Services function where users will dial into a conference
bridge number. Additional services support Ad hoc services.
Major Functions
Functions of CNF24 are as follows.
Supports Meet-Me conferences in which participants make a phone call to the phone system to
attend the conference.
Supports Ad hoc conferences in which the host calls each member to invite him/her to
participate in the conference.
Permits a participant to enter the conference after notifying members in the conference.
Provides the conference host additional functions during the conference by using a Conference
webpage.
Simple and easy conference set up.

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Front View of CNF24
The front view of the CNF24 card is shown in the figure below:
Figure 1.1 Front View of the CNF24
The components on the front panel of the CNF24 have the functions below.
Table 1.1 Ports and LEDs of the CNF24
Ports, LEDs Functions
LAN Port that connects the Ethernet.
- Connector: RJ45
- Cable: CAT 5 cable, UTP
SIO UART port (for tests).
RST Button for resetting the CNF24.
RUN LED This LED indicates CNF24 status.
- Off: Power is not being supplied.
- On: Booting.
- Blink: The RAM program is operating.
SVC LED This LED indicates if the CNF24 service is being offered.
This LED turns on when the CNF24 software task can be serviced.
- Red blink: CNF24 service is not available
- Green blink: CNF24 service available
LAN LED This LED indicates the status of the Ethernet link
- Red: Linked as 10 BASE-T Ethernet mode
- Red blink: Transmitting/receiving data as 10 BASE-T
- Green: Linked as 100 BASE-TX Ethernet mode
- Green blink: Transmitting/receiving data as 100 BASE-T
- Orange: Linked as 1000 BASE-TX Ethernet mode
- Orange blink: Transmitting/receiving data as 1000 BASE-TX
- Off: Link off
MC LED - Green blink: Auxiliary memory (NAND) is accessed.
- Off: No access
RST
CNF24
LAN SIO
RUN SVC LAN
CONF
MC
REC MEM BACKUP

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(Continued)
Ports, LEDs Functions
CONF LED This LED indicates the number of the conference channel
- Green: 1~8 channels conferencing
- Orange: 9~16 channels conferencing
- Red: 17~24 channels conferencing
- Off: No conference
REC LED This LED indicates the number of the recording channel
- Green: 1~2 channels conferencing
- Orange: 3~4 channels conferencing
- Red: 5~6 channels conferencing
- Off: No recording
MEM LED This LED indicates the capacity status of the recording storage.
- Green: Uses 0~49% of the recording storage
- Orange: Uses 50~69% of the recording storage.
- Red: Uses 70~79% of the recording storage
- Red blink: Uses over 80% of the recording storage.
BACKUP LED This LED indicates the status of backup operation.
- Green blink: Makes backup of the recorded data to the web page.
- Off: No operation

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CNF24 Capacity
System Capacity
The CNF24 card can be installed on OfficeServ 7400 (MP40) and OfficeServ 7200 (MP20,
MP20S) but can’t be installed on OfficeServ7200 MCP or OfficeServ 7400 (Smart Media).
The CNF24 card has 24 conference channels and up to maximum 4 cards can be installed
on OfficeServ 7400. Conference group can be increased as more CNF24 cards are installed
on the system.
When recording and/or paging features are used the number of conference members
allowed to attend the conference is decreased since the recording and paging features
occupy one conference channel each. See table below for details.
Table 1.2 System Capacity
System MAX. # of
CNF24 MAX. # of Members
OfficeServ7400
(MP40) 4 24 members, 4 groups
(Without recording or paging)
OfficeServ7200
(MP20) 2 24 members, 2 groups (Without recording or paging)
OfficeServ7200
(MP20S) 1 24 members, 1 group
(Without recording or paging)
Port Assignments
Table 1.3 Port Assignments
Classified Port of
CNF24 Default Port The Associated DB of DM for Remote Ports after Setting NAT Rule
RTP Port Start Port: 30000
(Available to change)
(Even # up to 24 Port :
30000-30046)
Start Port : DM 2.2.16 Public
RTP Port 1
(Even # up to 24 Port)
FTP Port 21 (Fixed) DM 2.2.16 FTP Port
Upgrade Port 60024 (Fixed) DM 2.2.16 Upgrade Port

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CNF24 Slot Information
If the CNF24 card is installed on the slot which supports more than 24 channels, all 24
conference channels are used. If installed on a 16 channel slot, only 16 conference
channels are supported.
OfficeServ7400 (MP40)
OfficeServ7200 (MP20)
OfficeServ7200 (MP20S)
Figure 1.2 CNF24 Slot Information
LP40 24
MP40 24
24
24
24
24
24
24
24
24
Basic Cabinet
LP40 24
24 24
24
24
24
24
24
24
24
24
Expansion Cabinet 1, 2
MP20 16
24 24
16
24
Basic Cabinet
LCP 16
24 16
16
16
Expansion Cabinet
MP20S 16
24 24
16
24

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CHAPTER 2. CNF24 Card Setup
This chapter describes the CNF24 card setup procedure and license process.
CNF24 Setup
Setup Procedure
1. Install the CNF24 card on the OfficeServ 7400, OfficeServ 7200, or OfficeServ
7200-S system. Be aware that the MCP board does not support the CNF24 card on
the OfficeServ 7200 and Smart Media Version of the OfficeServ 7400.
Information for CNF24 Installation
Refer to the OfficeServ 7400/7200/7200-S Installation Manual.
2. Connect network cable with CNF24. The CNF24 card can be installed normally
without being connected with a networking cable but conference services will not be
operational.
3. The RUN LED will blink when the CNF24 card is ready to provide conference service.
User can check the CNF24 software version and CPLD/PCB version in Device Manager
2.2.0.

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4. Enter the CNF24 IP address in Device Manager 2.2.16 or in MMC 871. The CNF24
card will restart automatically to apply the new network settings.
Figure 2.1 CNF24 Parameter Setting
5. Enter the Service License key in DM 2.1.4 or MMC 860 for the CNF24 channels to
become available.
Figure 2.2 Input Service License Key

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CNF24 License
A license per channel is required to use the conference service.
The maximum number of channels/license allowed per system is as following:
96 licenses (24 channels x 4 CNF24 Cards) on the OfficeServ 7400.
48 licenses (24 channels x 2 CNF24 Cards) on the OfficeServ 7200.
24 licenses (24 channels x 1 CNF24 Card) on the OfficeServ 7200-S.
Figure 2.3 CNF24 License
The maximum number of licenses is configured in DM 9.1.2.
Figure 2.4 CNF24 Card Configuration

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Updating CNF24 Setup Information
Each CNF24 card has a unique MAC address, and the OfficeServ system uses the MAC
address to manage the card information. If the card location is changed, the user is
required to update the setup information as follows:
When the CNF24 card is installed in slot A no update is required.
When the CNF24 card is originally installed in slot A and then moved to slot B, the
CNF24 information is automatically updated but user is required to delete slot A
information in Device Manager 6.3.1.
When installed CNF24 card is pulled out and replaced with a new CNF24 card installed in
the same slot, MAC address of the new card is updated automatically.
When existing CNF24 card installed in slot A is pulled out and it is replaced by a new
CNF24 card installed in slot B, user is required to clear Slot A setup information in
Device Manager 6.3.1 and assign new CNF24 IP address in Device Manager 2.2.16.
CNF24 Card Status
The OfficeServ system provides conference services when the CNF24 card status is active.
In the following cases the card status will change to idle:
LAN connection between system and CNF24 card
System checks the card status every 5 seconds and if the network cable of the CNF24
card is disconnected, system will restrict all conference services until LAN connection is
recovered.
Card Parameter Setting
When IP address is not assigned to CNF24 card, the system can’t check card status.
Every time a new CNF24 card is installed user must assign an IP address.
Service License Key
License key is required to use conference service. Without a license key, a “NO
CONFERENCE CHANNELS ARE AVAILABLE” message displays on the phone. Check
service license key in case of system initialization or change country selection.

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Upgrading CNF24 Card Software
To upgrade CNF24 software follow the steps below:
1. Login to Device Manager and from the Main Screen select [Util] menu option.
2. Select Package Update. Conference Card Package Update window displays.
Figure 2.5 CNF24 Package Update
3. Click on [...] to select file to update. When file is selected the “Corresponding
Firmware Version” will display.
4. Click on Select checkbox.
5. Click on the Upload button to start the upload process. The progress bar displays
the current state.
Figure 2.6 CNF24 Progress Bar

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CHAPTER 3. Conference Manager
This chapter describes the Conference Manager functionality.
The Conference Manager is a web program designed to configure and schedule meet-me
conferences using the CNF24 card.
Minimum PC Requirements
The OfficeServ Conference Manager PC requirements are listed below.
Table 3.1 Installation Requirements
Component Requirement
CPU Pentium III or faster
Main Memory 512 MB or more
HDD Drive At least 10 MB of free space
OS Independent
Browser Internet Explorer v6 or higher
Java 6.23 or higher
Minimum OfficeServ Requirements
Table 3.2 Software Requirements
System Processor Minimum Version
7200-S MP20-S Version 4.53A
7200 MP20
LCP
Version 4.53A
Version 4.19 (If CNF24 is installed on Expansion Cabinet)
7400 MP40
LP40
Version 4.53A
Version 1.27

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Operation
All operation of the Conference Manager are restricted by the user level.
Starting the OfficeServ Conference Manager
1. Launch the web browser.
2. Type in the URL below.
For OfficeServ 7200-S: https://system_ip/pwp/
For OfficeServ 7200 and OfficeServ 7400: http://system_ip/pwp/
The system-ip address is obtained in MMC 830.
Figure 3.1 Conference Manager

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Java Runtime Environment
If the Java Runtime Environment is not installed or a lower version than V1.6.0_3 is
installed on the PC, you the page below will display. Click on the [Java Download
Page] or [Java Upgrade Page] link to proceed.
Figure 3.2 Java Download Page