Samsung Msys 830 User manual

Msys 830/835P
SF-830/835P
Msys 830/835P SF-830/835P Facsimile User’s Guide

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About the User’s Guide
Your product comes with three user’s guide:
This Laser Facsimile User’s Guide provides information on
using this product as a fax machine. You will find how to send
and receive a fax, and how to set fax-related options.
Laser MFP User’s Guide provides information you will need to
set this product and install the supplied software. And this guide
provides all of the detailed instructions to use this product as a
printer, scanner and copier. You will also find information to
maintain and troubleshoot your product.
SmarThru 3 User’s Guide provides the basic description on
using the multi-funtion application. Samsung Smar hru allows
you to scan and edit images, scan to copy, PC fax and send e-
mail on your computer. You will also find a brief description on
the automatic text recognition program, AnyPage.

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C
ONTENTS
Chapter 1: I
NSTALLATION
Unpacking ......................................................... 1.2
Component Location ........................................... 1.4
Front View .................................................... . 1.4
Side View ..................................................... . 1.5
Control Panel Functions ...................................... 1.6
Making Connections ............................................ 1.9
Installing Drum and oner Cartridges ................... 1.11
urning the Product On ...................................... 1.14
Loading Paper ................................................... 1.15
Using Paper Supports ......................................... 1.19
Chapter 2:
G
ETTING
S
TA TED
Changing the Display Language ............................ 2.2
Setting System ID .............................................. 2.2
Entering Characters Using the Number Keypad .. . 2.3
Setting Date and ime ......................................... 2.5
Setting the Paper Size ......................................... 2.6
Setting Sounds ................................................... 2.7
Ringer Volume, Alarm Sound, Key Sound,
Speaker Control ............................................ . 2.7
Speaker Volume ............................................ . 2.8
Using Save Mode ................................................ 2.8
oner Save ................................................... . 2.8
Paper Save ................................................... . 2.9
Power Save ................................................... . 2.9
oll Save ...................................................... 2.10

iii
Chapter 3: C
OPYING
Selecting Print Media ........................................... 3.2
Paper Guidelines ................................................. 3.3
Loading Paper in ray .......................................... 3.4
Using the Bypass ray ......................................... 3.6
Setting the Paper Size for Copying ........................ 3.9
Selecting Paper ray .......................................... 3.10
Setting Paper ype ............................................ 3.10
Copying a Document .......................................... 3.11
Setting Copy Options ......................................... 3.12
Image .......................................................... 3.12
Contrast ....................................................... 3.12
Copy Page .................................................... 3.13
Reduced/Enlarge Copy ................................... 3.13
Collation Copy ................................................... 3.14
Duplex Copy ..................................................... 3.15
Paper Save Copying (2-up Copy) ......................... 3.16
Chapter 4:
S
ENDING A
F
AX
Preparing Documents for Faxing ........................... 4.2
How to Send a Fax .............................................. 4.2
Adjusting Document Settings ............................... 4.4
Resolution .................................................... . 4.4
Contrast ....................................................... . 4.5
Image .......................................................... . 4.5
Sending a Fax Automatically ................................ 4.5
Sending a Fax Manually ....................................... 4.6
Confirming ransmission ..................................... 4.7
Using oll Save ransmission ............................... 4.7
Chapter 5:
ECEIVING A
F
AX
About Receive Mode ............................................ 5.2
Receiving Automatically in FAX Mode ..................... 5.3
Receiving Automatically in ANS/FAX Mode .............. 5.4
Receiving Manually in EL Mode ............................ 5.5
Receiving Manually Using an Extension elephone ... 5.5
Receiving Fax in Memory ..................................... 5.6

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Chapter 6: A
UTOMATIC
D
IALLING
One- ouch Dialling ............................................. 6.2
Storing a Number for One- ouch Dialling .......... . 6.2
Sending a Fax using a One- ouch Number ........ . 6.3
Using the One- ouch Sheet ............................. . 6.4
Speed Dialling .................................................... 6.5
Storing a Number for Speed Dialling ................. . 6.5
Sending a Fax using a Speed Number ............... . 6.6
Group Dialling .................................................... 6.7
Setting Group Dial ......................................... . 6.7
Editing Group Dial Numbers ............................ . 6.8
Sending a Fax Using Group Dialling
(Multi-Address ransmission) .......................... . 6.9
Searching for a Number in the Memory ................. 6.10
Searching Sequentially through the Memory ...... 6.10
Searching with a Particular First Letter ............. 6.10
Chapter 7:
O
THE
W
AYS
T
O
F
AX
Redial ............................................................... 7.2
Delayed ransmission ......................................... 7.2
Memory ransmission ......................................... 7.4
Priority ransmission ........................................... 7.5
Polling ............................................................... 7.6
What is Polling? ............................................. . 7.6
X Poll ......................................................... . 7.6
Delay RX Poll ................................................ . 7.7
Confidential ransmission .................................... 7.9
Confidential Receiving ........................................ 7.10
Setting up Mailbox for Confidential Receiving ..... 7.10
Printing Received Confidential Documents ......... 7.11
Adding Documents o a Scheduled Operation ........ 7.12
Cancelling a Scheduled Operation ........................ 7.12
Monitoring a Dual Job Status ............................... 7.13
Sending a Flash/Recall/R .................................... 7.13
Department Control Mode ................................... 7.14
Setting Department ....................................... 7.14
Printing Department Journal ............................ 7.15
Managing Department .................................... 7.16

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Chapter 8: A
DDITIONAL
F
EATU ES
Printing Reports ................................................. 8.2
Printing List .................................................. . 8.3
System Data Settings .......................................... 8.4
Setting System Data Option ............................ . 8.4
System Data Options ..................................... . 8.5
Setting Prefix Dial Number ................................... 8.7
Setting Fax Duplex ............................................. 8.7
Clearing Memory ................................................ 8.8
Chapter 9: M
AINTENANCE
Expected Cartridge Life ....................................... 9.2
Replacing the oner Cartridge .............................. 9.2
Setting to Notify oner Low .................................. 9.6
Adjusting Shading ............................................... 9.6
Cleaning the Drum .............................................. 9.7
Replacing the Drum Cartridge .............................. 9.7
Consumables and Replacement Parts ................... 9.10
Replacing ADF Rubber Pad .................................. 9.11
Chapter 10: T
OUBLESHOOTING
Document Jams ................................................. 10.2
Input Misfeed ................................................ 10.2
Paper Jams ....................................................... 10.3
Paper Feed Area ............................................ 10.3
Fuser Area .................................................... 10.5
Paper Exit Area ............................................. 10.8
Duplex Jam ................................................. 10.10
Bypass Jam ................................................ 10.10
Paper Jam in the Optional ray 2 ................... 10.11
LCD Error Messages ......................................... 10.13
Solving Problems ............................................. 10.16
Copier Problem Solution Chart ....................... 10.16
Fax Problem Solution Chart ........................... 10.18
Printing Problem Solution Chart ..................... 10.20
Scanning Problem Solution Chart ................... 10.23
Chapter 11:
A
PPENDIX
General Specifications ........................................ 11.2
Facsimile Specifications ..................................... 11.4
Installing Option ray ......................................... 11.5

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Important Precautions and Safety Information
When using this product, these basic safety precautions should always be followed to
reduce risk of fire, electric shock, and injury to persons:
1. Read and understand all instructions.
2. Use common sense whenever operating electrical appliances.
3. Follow all warnings and instructions marked on the product and in the literature
accompanying the product.
4. If an operating instruction appears to conflict with safety information, heed the
safety information. You may have misunderstood the operating instruction. If you
cannot resolve the conflict, contact your sales or service representative for
assistance.
5. Unplug the product from the AC wall socket and/or telephone jack before
cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for
cleaning.
6. Do not place the product on an unstable cart, stand, or table. It may fall, causing
serious damage.
7. Your product should never be placed on, near, or over a radiator, heater, air
conditioner, or ventilation duct.
8. Do not allow anything to rest on the power. Do not locate your product where the
cords will be abused by persons walking on them.
9. Do not overload wall outlets and extension cords. his can diminish performance,
and may result in the risk of fire or electric shock.
10. Do not allow pets to chew on the AC power, telephone, or PC interface cords.
11. Never push objects of any kind into the product through case or cabinet openings.
hey may touch dangerous voltage points, creating a risk of fire or shock. Never
spill liquid of any kind onto or into the product.
12. You product may have a heavy cover for optimal pressure on the document for
the best scanning and/or faxing (usually the flatbed-type product). In this case,
replace the cover after placing document on the scan glass, by holding and
moving it down slowly until it seats on its location.
13. o reduce the risk of electric shock, do not disassemble the product. ake it to a
qualified service technician when repair work is required. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect
reassembly could cause electric shock when the unit is subsequently used.

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14. Unplug the product from the telephone jack, PC and AC wall outlet, and refer
servicing to qualified service personnel under the following conditions:
•When any part of the power cord, plug, or connecting cable is damaged or
frayed.
•If liquid has been spilled into the product.
•If the product has been exposed to rain or water.
• If the product does not operate properly after instructions have been followed.
•If the product has been dropped, or the cabinet appears damaged.
•If the product exhibits a sudden and distinct change in performance.
15. Adjust only those controls covered by the operating instructions. Improper
adjustment of other controls may result in damage, and may require extensive
work by a qualified service technician to restore the product to normal operation.
16. Avoid using this product during a lightning storm. here may be a remote risk of
electric shock from lightning. If possible, unplug the AC power and telephone cord
for the duration of the lightning storm.
17. SAVE HESE INS RUC IONS.
Laser Safety Statement
he printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR,
chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a
Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. he laser system and
printer are designed so there is never any human access to laser radiation above a
Class I level during normal operation, user maintenance, or prescribed service
condition.
WA NING
Never operate or service the printer with the protective cover removed from Laser/
Scanner assembly. he reflected beam, although invisible, can damage your eyes.
CAU ION - INVISIBLE LASER RADIA ION WHEN HIS COVER OPEN.
DO NO OPEN HIS COVER.
VORSICH - UNSICH BARE LASERS RAHLUNG, WENN ABDECKUNG
GEÖFFNE . NICH DEM S RAHL AUSSE ZEN.
A EN ION - RAYONNEMEN LASER INVISIBLE EN CAS D’OUVER URE.EXPOSI ION
DAN GEREUSE AU FAISCEAU.

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A ENZIONE -RADIAZIONE LASER INVISIBILE IN CASO DI APER URA. EVI ARE
L’ESPOSIZIONE AL FASCIO.
PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVI AR EXPONERSE
AL RAYO.
ADVARSEL - USYNLIG LASERS RÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE
ER UDE AF FUNK ION. UNDGÅ UDSAE ELSE FOR S RÅLNING.
ADVARSEL - USYNLIG LASERS RÅLNING NÅR DEKSEL ÅPNES. S IRR IKKE INN I
S RÅLEN. UNNGÅ EKSPONERING FOR S RÅLEN.
VARNING - OSYNLIG LASERS RÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN
ÄR URKOPPLAD. BE RAK A EJ S RÅLEN. S RÅLEN ÄR FARLIG.
VARO! - AVA AESSA JA SUOJALUKI US OHI E AESSA OLE AL IINA
NÄKYMÄ ÖMÄLLE LASERSÄ EILYLLE ÄLÄ KA SO SÄ EESEEN.
Ozone Safety
During normal operation, this product produces ozone. he
ozone produced does not present a hazard to the operator.
However, it is advisable that the product be operated in a well
ventilated area.
If you need additional information about ozone, please request
your nearest Samsung dealer.
Power Saver
his product contains advanced energy conservation
technology that reduces power consumption when it is not
in active use.
When the product does not receive data for an extended
period of time, power consumption is automatically
lowered.
he energy star emblem does not represent EPA
endorsement of any product or service.

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adio Frequency Emissions
FCC Information to the User
his equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. hese limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. his equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
Canadian adio Interference egulations
his digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux
appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
Fax Branding
he elephone Consumer Protection Act of 1991 makes it unlawful for any person to
use a computer or other electronic device to send any message via a telephone
facsimile machine unless such message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission the following
information:
(1) the date and time of transmission
(2) identification of either business, business entity or individual sending the
message; and
(3) telephone number of either the sending machine, business, business entity or
individual.
Refer to the Facsimile User’s Guide for instructions on how to enter this information
into your product’s memory.

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he elephone Company may make changes in its communications facilities,
equipment operations, or procedures where such action is reasonably required in the
operation of its business and is not inconsistent with the rules and regulations in FCC
Part 68. If such changes can be reasonably expected to render any customer terminal
equipment incompatible with telephone company communications facilities, or
require modification or alteration of such terminal equipment, or otherwise materially
affect its use or performance, the customer shall be given adequate notice in writing,
to allow the customer an opportunity to maintain uninterrupted service.
inger Equivalence Number
he Ringer Equivalence Number and FCC Registration Number for this product may
be found on the label located on the bottom or rear of the product. In some instances
you may need to provide these numbers to the telephone company.
he Ringer Equivalence Number (REN) is a measure of the electrical load placed on
the telephone line, and is useful for determining whether you have “overloaded” the
line. Installing several types of equipment on the same telephone line may result in
problems making and receiving telephone calls, especially ringing when your line is
called. he sum of all Ringer Equivalence Numbers of the equipment on your
telephone line should be less than five in order to assure proper service from the
telephone company. In some cases, a sum of five may not be usable on your line. If
any of your telephone equipment is not operating properly, you should immediately
remove it from your telephone line, as it may cause harm to the telephone network.
WA NING:
FCC Regulations state that changes or modifications to this equipment not expressly
approved by the manufacturer could void the user’s authority to operate this
equipment. In the event that terminal equipment causes harm to the telephone
network, the telephone company should notify the customer that service may be
stopped. However, where prior notice is impractical, the company may temporarily
cease service, providing that they:
a) Promptly notify the customer.
b) Give the customer an opportunity to correct the equipment problem.
c) Inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC Rules and
Regulations Subpart E of Part 68.

xi
You should also know that:
• Your product is not designed to be connected to a digital PBX system.
• If you intend to use a computer modem or fax modem on the same phone line as
your product, you may experience transmission and reception problems with all
the equipment. It is recommended that no other equipment, except for a regular
telephone, share the line with your product.
• If your area experiences a high incidence of lightning or power surges, we
recommend that you install surge protectors for both the power and the telephone
lines. Surge protectors can be purchased from your dealer or telephone and
electronic specialty stores.
• When programming emergency numbers and/or making test calls to emergency
numbers, use a non-emergency number to advise the emergency service
dispatcher of your intentions. he dispatcher will give you further instructions on
how to actually test the emergency number.
• his product may not be used on coin service or party lines.
• his product provides magnetic coupling to hearing aids.
• You may safely connect this equipment to the telephone network by means of a
standard modular jack, USOC RJ-11C.
Declaration of Conformity (European Countries)
Approvals and Certifications
he CE marking applied to this product symbolises Samsung Electronics Co., Ltd.
Declaration of Conformity with the following applicable 93/68/EEC Directives of the
European Union as of the dates indicated:
January 1, 1995 : Council Directive 73/23/EEC Approximation of the laws of the
member states related to low voltage equipment.
January 1, 1996 : Council Directive 89/336/EEC (92/31/EEC), approximation of the
laws of the Member States related to electromagnetic compatibility.
March 9, 1999 : Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity.
A full declaration, defining the relevant Directives and referenced standards can be
obtained from your Samsung Electronics Co., Ltd. representative.

xii
EC Certification
Certification to 1999/5/EC adio Equipment & Telecommunications
Terminal Equipment Directive (FAX)
his Samsung product has been self-certified by Samsung for pan-European single
terminal connection to the analogue public switched telephone network (PS N) in
accordance with Directive 1999/5/EC. he product has been designed to work with
the national PS Ns and compatible PBXs of the European countries:
In the event of problems, you should contact the Euro QA Lab of Samsung Electronics
Co., Ltd. in the first instance.
he product has been tested against BR21. o assist in the use and application of
terminal equipment which complies with this standard, the European
elecommunication Standards Institute (E SI) has issued an advisory document (EG
201 121) which contains notes and additional requirements to ensure network
compatibility of BR21 terminals. he product has been designed against, and is fully
compliant with, all of the relevant advisory notes contained in this document.
eplacing the Fitted Plug (for UK Only)
I MPO TANT
he mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and
has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct
13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover,
do not use the plug until you have another fuse cover.
Please contact the people from you purchased the machine.
he 13 amp plug is the most widely used type in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug sockets.
You need to buy a suitable plug adaptor. Do not remove the moulded plug.
W A NING
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you plug
it into a socket.

xiii
IMPO TANT WA NING : You must earth this machine.
he wires in the mains lead have the following colour code:
• Green and Yellow: Earth
• Blue: Neutral
• Brown: Live
If the wires in the mains lead do not match the colours marked in your plug, do the
following:
You must connect the green and yellow wire to the pin marked by the letter `E', or
by the safety `Earth symbol' or coloured green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter `N' or
coloured black.
You must connect the brown wire to the pin which is marked with the letter `L' or
coloured red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.

xiv

1INSTALLATION
his chapter provides step-by-step instructions on
setting up the product.
his chapter includes:
• Unpacking
• Component Location
• Control Panel Functions
• Making Connections
• Installing Drum and Toner Cartridges
• Turning the Product On
• Loading Paper
• Using Paper Supports

I NS ALLA ION
1.2
Unpacking
1 Remove the shipping tapes from the front, back, and sides
of the product. Remove the cushion.
2 Pull open the tray and remove the packing material from
the tray.
3 Ensure that you have the following:
USB Cable*
2
AC Power Cord
*
1
Telephone Line Cord *
1
TAM Lead
(For UK only)
ape
cushion

I NS ALLA ION
1.3
1
This User’s Guide,
Quick Install Guide,
MFP User’s Guide*
2
,
SmarThru User’s Guide*
2
Software CD*
2
Toner Cartridge Drum Cartridge
Adress Paper
*
1
he appearance of the power cord and the telephone line cord vary
according to countries.
*
2
hese items are provided with Msys 835P/SF-835P only.

I NS ALLA ION
1.4
Component Location
ake a moment to familiarise yourself with the main components
of your product.
Front View
Automatic
Document Feeder
Document Input Tray
Document
Output Tray
Tray Front Cover elease
Lever
Side Cover
Bypass Tray
Document
Guides
Tray2
(Option)
Control Panel

I NS ALLA ION
1.5
1
Side View
Automatic
Document Feeder Document Input
Support
Paper
Output
Tray
Document Output
Support
AC Power Cord
Connector
Telephone
Connections
Paper Output
Support
Printer cable
Connectors
(Msys 835P/
SF-835P only)