Samsung MIM-E03*N User manual

MIM-E03N
Air to Water Heat Pump
-Mono Control Unit
user manual
imagine the possibilities
Thank you for purchasing this Samsung
product.
EN ES FR IT PT DE
DB68-05402A-02
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ENGLISH-2
Features of your Air to water heat pump
Running Costs-Reduction of Up to 32.4%
Samsung EHS, known for its world class eciency (12kW
oor heating system with COP of 4.51), can reduce 32.4% of
your running costs as compared to a gas boiler.
High Performance at Low Temperature
Samsung EHS is made up of an inverter compressor
optimally operated according to the outdoor temperature,
oering heating performance of 90 % at -10 °C and reliable
frost protection at -25 °C.
 At the temperature -25 °C ~ -20 °C, operation is
available but capacity cannot be guaranteed.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where they purchased this product, or their local government
oce, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product and its electronic accessories should not be mixed with other commercial wastes for disposal.
Contents
PREPARATION
Safety precautions........................................3
Description of each icon .................................12
Description of each control ..............................14
BAsIc OPERATION
Operating basic mode ...................................16
DHW mode..............................................17
Outing mode............................................18
Silent mode .............................................18
Checking current temperature...........................19
Checking set temperature ...............................19
Setting weekly timer.....................................20
Setting a holiday with weekly timer......................22
Canceling a weekly timer ................................23
Initializing a weekly timer................................23
Setting daily timer .......................................24
ADVANcED OPERATION
How to set the detailed setting (User setting mode)......26
Wired remote controller installation......................30
Use of wired remote controller installation / service mode...32
Field specication setting mode of wired remote controller .34
Field setting mode.......................................36
OTHERs
Maintaining the unit.....................................49
Troubleshooting tips.....................................50
Error codes ..............................................53
Product Specication ....................................55
COMMISSION REGULATION (EU) No 813/2013 I) ....... 56
COMMISSION DELEGATED REGULATION (EU) No 811/2013
i)
77
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ENGLISH-3
01 PREPARATION
Safety precautions
Before using your new Air to Water Heat pump, please read this manual
thoroughly to ensure that you know how to safely and eciently operate the
extensive features and functions of your new appliance.
Because the following operating instructions cover various models, the
characteristics of your Air toWater Heat pump may dier slightly from those
described in this manual. If you have any questions, call your nearest contact
center or nd help and information online at www.samsung.com.
Important safety symbols and precautions:
WARNING Hazards or unsafe practices that may result in severe
personal injury or death.
CAUTION Hazards or unsafe practices that may result in minor
personal injury or property damage.
Follow directions.
Do NOT attempt.
Make sure the machine is grounded to prevent electric shock.
Unplug the power plug from the wall socket.
Do NOT disassemble.
PREPARATION
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ENGLISH-4
FOR INSTALLATION WARNING
Use the power line with the power specications of the product or
higher and use the power line for this appliance only. In addition,
do not use an extension line.
 Extending the power line may result in electric shock or re.
 Do not use an electric transformer. It may result in electric shock or
re.
 If the voltage/frequency/rated current condition is dierent, it may
cause re.
The installation of this appliance must be performed by a qualied
technician or service company.
 Failing to do so may result in electric shock, re, explosion,
problems with the product, or injury.
Install a switch and circuit breaker dedicated to the Air to Water
Heat pump.
 Failing to do so may result in electric shock or re.
Fix the outdoor unit rmly so that the electric part of the outdoor
unit is not exposed.
 Failing to do so may result in electric shock or re.
Do not install this appliance near a heater, inammable material.
Do not install this appliance in a humid, oily or dusty location, in a
location exposed to direct sunlight and water (rain drops). Do not
install this appliance in a location where gas may leak.
 This may result in electric shock or re.
Never install the outdoor unit in a location such as on a high
external wall where it could fall.
 If the outdoor unit falls, it may result in injury, death or property
damage.
Safety precautions
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ENGLISH-5
01 PREPARATION
This appliance must be properly grounded. Do not ground the
appliance to a gas pipe, plastic water pipe, or telephone line.
 Failure to do so may result in electric shock, re, an explosion, or
other problems with the product.
 Never plug the power cord into a socket that is not grounded
correctly and make sure that it is in accordance with local and
national codes.
FOR INSTALLATION CAUTION
Install your appliance on a level and hard oor that can support its
weight.
 Failing to do so may result in abnormal vibrations, noise, or
problems with the product.
Install the draining hose properly so that water is drained correctly.
 Failing to do so may result in water overowing and property
damage.
When installing the outdoor unit, make sure to connect the
draining hose so that draining is performed correctly.
 The water generated during the heating operation by the outdoor
unit may overow and result in property damage. In particular, in
winter, if a block of ice falls, it may result in injury, death or property
damage.
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ENGLISH-6
 Our units must be installed in compliance with the spaces
indicated in the installation manual to ensure either accessibility
from both sides or ability to perform routine maintenance and
repairs.The units’components must be accessible and that can be
disassembled in conditions of complete safety either for people or
things. For this reason, where it is not observed as indicated into
the Installation Manual, the cost necessary to reach and repair the
unit (in safety, as required by current regulations in force) with
slings, trucks, scaolding or any other means of elevation won’t be
considered in-warranty and charged to end user.
Do not disassemble and alter the heater at your own discretion.
FOR POWER SUPPLY WARNING
When the circuit breaker is damaged, contact your nearest service
center.
Do not pull or excessively bend the power line. Do not twist or tie
the power line. Do not hook the power line over a metal object,
place a heavy object on the power line, insert the power line
between objects, or push the power line into the space behind the
appliance.
 This may result in electric shock or re.
FOR POWER SUPPLY CAUTION
When not using the Air toWater Heat pump for a long period of
time or during a thunder/lightning storm, cut the power at the
circuit breaker.
 Failing to do so may result in electric shock or re.
Safety precautions
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ENGLISH-7
01 PREPARATION
FOR USING WARNING
If the appliance is ooded, please contact your nearest service
center.
 Failing to do so may result in electric shock or re.
If the appliance generates a strange noise, a burning smell or
smoke, unplug the power plug immediately and contact your
nearest service center.
 Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.),
ventilate immediately without touching the power line. Do not
touch the appliance or power line.
 Do not use a ventilating fan.
 A spark may result in an explosion or re.
To reinstall the Air to Water Heat pump, please contact your nearest
service center.
 Failing to do so may result in problems with the product, water
leakage, electric shock, or re.
 A delivery service for the product is not provided. If you reinstall the
product in another location, additional construction expenses and
an installation fee will be charged.
 Especially, when you wish to install the product in an unusual
location such as in an industrial area or near the seaside where it
is exposed to the salt in the air, please contact your nearest service
center.
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ENGLISH-8
Do not touch the circuit breaker with wet hands.
 This may result in electric shock.
Do not turn the Air toWater Heat pump o with the circuit breaker
while it is operating.
 Turning the Air to Water Heat pump o and then on again with the
circuit breaker may cause a spark and result in electric shock or re.
After unpacking the Air to Water Heat pump, keep all packaging
materials well out of the reach of children, as packaging materials
can be dangerous to children.
 If a child places a bag over its head, it may result in suocation.
Do not insert your ngers or foreign substances into the outlet
when the Air toWater Heat pump is operating.
 Take special care that children do not injure themselves by
inserting their ngers into the product.
Do not insert your ngers or foreign substances into the air inlet/
outlet of the Air toWater Heat pump.
 Take special care that children do not injure themselves by
inserting their ngers into the product.
Do not strike or pull the Air toWater Heat pump with excessive
force.
 This may result in re, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children
to climb onto the machine.
 This may result in children seriously injuring themselves.
Do not use this Air toWater Heat pump for long periods of time in
badly ventilated locations or near inrm people.
 Since this may be dangerous due to a lack of oxygen, Open a
window at least once an hour.
Safety precautions
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ENGLISH-9
01 PREPARATION
If any foreign substance such as water has entered the appliance,
cut the power by unplugging the power plug and turning the
circuit breaker o and then contact your nearest service center.
 Failing to do so may result in electric shock or re.
Do not attempt to repair, disassemble, or modify the appliance
yourself.
 Do not use any fuse (such as cooper, steel wire, etc.)other than the
standard fuse.
 Failing to do so may result in electric shock, re, problems with the
product, or injury.
FOR USING CAUTION
Check that the installation frame of the outdoor unit is not broken
at least once a year.
 Failing to do so may result in injury, death or property damage.
Max current is measured according to IEC standard for safety
and current is measured according to ISO standard for energy
eciency.
Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
 This may result in electric shock, re, problems with the product, or
injury.
Do not operate the appliance with wet hands.
 This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface
of the appliance.
 As well as being harmful to humans, it may also result in electric
shock, re or problems with the product.
Do not drink the water from the Air toWater Heat pump.
 The water may be harmful to humans.
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ENGLISH-10
Do not apply a strong impact to the remote controller and do not
disassemble the remote controller.
Do not touch the pipes connected with the product.
 This may result in burns or injury.
Do not use this Air toWater Heat pump to preserve precision
equipment, food, animals, plants or cosmetics, or for any other
unusual purposes.
 This may result in property damage.
Avoid directly exposing humans, animals or plants from the air
ow from the Air to Water Heat pump for long periods of time.
 This may result in harm to humans, animals or plants.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
For use in Europe :This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without
supervision.
Safety precautions
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ENGLISH-11
01 PREPARATION
FOR CLEANING WARNING
Do not clean the appliance by spraying water directly onto it. Do
not use benzene, thinner or alcohol to clean the appliance.
 This may result in discoloration, deformation, damage, electric
shock or re.
Before cleaning or performing maintenance, unplug the Air to
Water Heat pump from the wall socket and wait until the fan stops.
 Failing to do so may result in electric shock or re.
FOR CLEANING CAUTION
Take care when cleaning the surface of the heat exchanger of the
outdoor unit since it has sharp edges.
 To avoid cutting your ngers, wear thick cotton gloves when
cleaning it.
Do not clean the inside of the Air toWater Heat pump by yourself.
 For cleaning inside the appliance, contact your nearest service
center.
 When cleaning the internal lter, refer to the descriptions in the
‘Cleaning the Air to Water Heat pump’section.
 Failure to do may result in damage, electric shock or re.
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ENGLISH-12
Description of each icon
Display
②
①
⑪
⑩
⑬
⑭
④ ⑤ ⑥ ⑦
③
⑧⑨⑫
LED indicator (Green: Normal / Red: Need to be checked)
On/O button
Temperature control button
• Without opening the cover of your wired remote controller, you can turn CONTROL KIT on or o or set the desired
temperature.
NOTE
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ENGLISH-13
01 PREPARATION
Classication Indication Function
CONTROL KIT
①CONTROL KIT operation (heat/cool/auto/outing/silent)
②System temperature (water Law temp./indoor temp./
outdoor temp./discharge water temp./hot water temp.)
③Temperature (current/desired)
Timer
④Timer (Daily/Weekly/Holiday)
⑤Current day or timer function
⑥Timer number
⑦Current time/summer time/ On or O time
General function
⑧Operation status (COMP operation/Back up heater/Booster
heater/Solar/Back up boiler)
⑨
Operation status (water pump/water tank/defrost
operation/freezing control/water tank sterilization
operation)
⑩Indoor thermostat installation(connection) status/air to air
operation/no function
⑪Trial operation/check/partial lock/all lock
⑫+ Centralized control
Hot water mode(DHW) ⑬DHW (economic/standard/power/forced)
ECO level information ⑭ECO level operation (Step 1~5)
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ENGLISH-14
Description of each control
Buttons
③
①
⑦
⑧
④
②
⑮
⑨
⑭
⑫
⑬
⑩ ⑪⑥⑤
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ENGLISH-15
01 PREPARATION
Classication Button Function
Basic operation button
①Turn CONTROL KIT on or o
②Select operation mode (Cool/Heat/Auto)
③Select desired temperature (discharge water/indoor/hot water)
④Outdoor unit silent operation mode
⑤Select outing mode
⑥Check current temperature of the system
⑦Set desired temperature of the system
⑧Select timer setting mode
⑨Select user setting mode
⑩Exit to normal mode when setting timer or detailed setting
⑪Delete a set timer
⑫Move to another section or change section value.
⑬Save settings
Hot water function button
(DHW)
⑭Turn hot water mode on or o
⑮Select hot water mode (economic/standard/power/forced)
• When pressing a button that is not supported by your model, will be displayed.
NOTE
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ENGLISH-16
Operating basic mode
Operate basic mode by pressing the [Mode] button.
Water Law
CONTROL KIT will automatically adjust the temperature of discharge water with auto mode for indoor heating.
• When“Water Law”is active, the target supply water temperature will be determined automatically depending on
the outdoor temperature: For heating mode, colder outdoor temperatures will result in warmer water.
NOTE
Cool
You can adjust cooling temperature as you like with cool mode to cool indoor place.
 When selecting the heat mode during the cool mode, the cool mode will be canceled.
Heat
Floor heating is available with heat mode by providing hot water in the spring, autumn and winter.
 Frost removal indicator ( )
- The frost removal indication will be displayed when the frost formed around the outdoor unit starts being removed
during the heat mode and then the indication will disappear when the frost removal is nished. (When frost is being
removed, hot water does not come out from CONTROL KIT.)
 When selecting cool mode during the heat mode, heat mode will be canceled.
• When setting standard cooling & heating temperature as indoor temperature, auto mode cannot be selected.
NOTE
Start CONTROL KIT operation by pressing the button.
Select the mode you want to operate by pressing the button.
Adjust desired temperature by pressing the button.
Temperature of cooling
discharge water You can adjust the desired temperature by 0.5°C.
Indoor cooling temperature You can adjust the desired temperature by 0.5°C.
Temperature of heating
discharge water You can adjust the desired temperature by 0.5°C.
Indoor heating
temperature You can adjust the desired temperature by 0.5°C.
BASIC OPERATION
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ENGLISH-17
02 BASIC OPERATION
DHW mode
You can adjust temperature of hot water tank by providing hot water.
Press the Mode button in DHW.
 Select (economic), (standard), and (power), (forced) by
pressing the Mode button in DHW section.
• To operate hot water mode, you need to set the hot water function 'Yes' in the
eld specication setting mode(#3011) of wired remote controller and connect
the temperature sensor of hot water tank.
• When cool/heat mode and DHW mode are selected at the same time, the heat/
cool mode and DHW mode will operate alternately.
• (power) for DHW mode cannot be used when the Booster heater is not in
use.
 Forced DHW mode
• If you want to enjoy a leisurely bath or need a lot of warm water urgently,
select the Forced DHW mode.
• When this mode is enabled, it is assured that the full capacity of the heat pump
is only delivered for domestic water heating.
NOTE
• By default eld setting value option, this function will not be turned o
automatically.
• If you want a Forced DHW function for a certain amount of duration time,
change the eld setting value of remote controller.
CAUTION
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ENGLISH-18
Outing mode
Heating can operate at low temperature while you are out with outing mode.
Select outing mode by pressing the Outing button.
 will be displayed and outing mode will operate.
Cancel Press any button on the remote controller.
• When pressing the Outing button while CONTROL KIT stops its operation,
indication will appear.
NOTE
Silent mode
Noise from operation can be reduced with the Silent mode.
Press the Silent button to operate the Silent mode.
 will be displayed and Silent mode will operate.
 Current set temperature will be maintained.
Cancel Press the Silent button once again.
• If you press the Silent button while the unit is not in operation, will be
displayed.
• If the Silent mode operates by outdoor unit external contact, will be
displayed but Silent button on the wired remote controller will not work.
If you press the Silent button on the wired remote controller, will be
displayed.
• In Silent mode, the capacity of the product may be less than rated capacity.
NOTE
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ENGLISH-19
02 BASIC OPERATION
Checking current temperature
You can check current temperature.
Check the current temperature by pressing the View button.
 Current temperature can be checked in order of (indoor) (outdoor) 
(discharge water) (hot water)by pressing the View button.
 The temperature which a connected indoor unit does not support will not be
displayed.
 After 10 seconds from current temperature display, the set desired temperature will
appear.
Checking set temperature
You can check the set temperature of current operation mode by the set temperature check function.
Check the set temperature by pressing the Set button.
 The set temperature of basic operation mode and hot water mode can be checked
by pressing the Set button repeatedly.
 When either basic operation mode or hot water mode is in operation, the set
temperature of the mode in operation will be displayed.
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ENGLISH-20
Setting weekly timer
You can operate or stop a desired mode on the day and time you reserve.
1. Press the Timer button.
 (Timer) will be displayed and then select 'Weekly' among 'Daily', 'Weekly', or 'Holiday'
by pressing the [∧]/[∨] button.
2. After pressing the [＞] button, select the 'Day' you want to reserve.
 Select the day you want to reserve (Sun~Sat) by pressing the [∧]/[∨] button.
• You can set multiple timers by selecting multiple days and when multiple
timers are set, you will move on to the time setting for the timer.
NOTE
3. Select 'Timer number' by pressing the [＞] button until timer number is
displayed.
(When entering, the last available number for timer setting is set.)
 The timer already set is assigned with number in time sequence order.
 You can select timer number(1~8) by pressing the [∧]/[∨] button.
 If there is no timer, the edge of the box for the timer number and the timer number
will blink.
• If the timer is already set, the square box surrounding the timer number will
blink. If you want to change it, select the set timer number and change it.
NOTE
4. After pressing the [＞] button, select‘AM/PM’.
 You can select AM or PM by pressing the [∧]/[∨] button.
5. After pressing the [＞] button, select‘Hour’.
 You can set hour by pressing the [∧]/[∨] button.
6. After pressing the [＞] button, select‘Minute’.
 You can select minute by pressing the [∧]/[∨] button.
• If the time setting is set as 24 hours a day, AM/PM setting will be omitted.
NOTE
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