Samsung DM82E-BM User manual

User Manual
The colour and the appearance may differ depending on the product,
and the specifications are subject to change without prior notice to
improve the performance.
DM65E-BR DM75E-BR DM82E-BR DM82E-BM

Table of contents
Before Using the Product
Copyright 7
Safety Precautions 8
Symbols 8
Cleaning 8
Storage 9
Electricity and Safety 9
Installation 10
Operation 12
Precautions when handling the panel 15
Preparations
Checking the Components 16
Components 16
Parts 18
Control Panel 18
Control Panel 19
External sensor KIT 21
Reverse Side 22
Reverse Side 23
Tray 24
Installing the Tray 25
Using the touch function 26
Plug In Module (Sold separately) 27
Anti-theft Lock 27
Spacer logo 28
Remote Control 29
Connection Using an IR Stereo Cable
(sold separately) 33
Before Installing the Product
(Installation Guide) 34
Ventilation 34
Dimensions 35
Installing the Wall Mount 36
Preparing before installing Wall-Mount 36
Installing the Wall Mount 36
Wall Mount Kit Specifications (VESA) 37
Remote Control (RS232C) 38
Cable Connection 38
Connection 41
Control Codes 42
Connecting and Using a Source
Device
Before Connecting 51
Pre-connection Checkpoints 51
Connecting to a PC 51
Connection using the D-SUB cable
(Analogue type) 51
Connection using a DVI cable (Digital type) 52
Connection Using an HDMI-DVI Cable 52
Connection Using an HDMI Cable 53
Connection Using an DP Cable 53
Connecting to a Video Device 54
Connection Using the AV Cable 54
Connection Using the component Cable 54
Connection Using an HDMI-DVI Cable 55
Connection Using an HDMI Cable 56
Connecting to an Audio System 56
Connecting the LAN Cable 57
Changing the Input source 58
Source 58
Using MDC
MDC Programme Installation/Uninstallation 59
Installation 59
Uninstallation 59
Connecting to MDC 60
Using MDC via RS-232C
(serial data communications standards) 60
Using MDC via Ethernet 61
Home feature
Player 63
Approving a connected device from the server 64
Network Channel 68
Local Channel 68
My Templates 68
Available features in the Player page 69
2

Table of contents
Player page Settings menu 70
When Content is Running 72
File Formats Compatible with Player 74
File Formats Compatible with Videowall 79
Schedule 81
Available features in the Schedule page 81
Template 83
Clone Product 86
ID Settings 87
Device ID 87
PC Connection Cable 87
Device ID Auto Set 87
Video Wall 88
Apply to 88
Video Wall 89
Network Status 90
Picture Mode 91
On/Off Timer 92
On Timer 92
Off Timer 93
Holiday Management 93
Ticker 94
More settings 94
URL Launcher 95
Screen Adjustment
Picture Mode 96
Backlight / Contrast / Brightness /
Sharpness / Colour / Tint (G/R) 97
Colour Temperature 98
White Balance 99
2 Point 99
10 Point 99
Gamma 100
Calibrated value 100
Advanced Settings 101
Dynamic Contrast 102
Black Tone 102
Flesh Tone 102
RGB Only Mode 102
Colour Space 102
Motion Lighting 102
Picture Options 103
Colour Tone 104
Digital Clean View 104
MPEG Noise Filter 104
HDMI Black Level 105
Film Mode 105
Motion Plus 106
Dynamic Backlight 106
Picture Size 107
Picture Size 107
Position 108
Zoom/Position 108
Resolution 109
Auto Adjustment 110
PC Screen Adjustment 110
Picture Off 111
Reset Picture 111
OnScreen Display
PIP 112
PIP Settings 112
Display Orientation 114
Onscreen Menu Orientation 114
Source Content Orientation 114
Aspect Ratio 114
Screen Protection 115
Auto Protection Time 115
Screen Burn Protection 115
Message Display 118
Source Info 118
No Signal Message 118
MDC Message 118
Download Status Message 118
Menu Language 119
Reset OnScreen Display 119
3

Table of contents
Sound Adjustment
Sound Mode 120
Sound Effect 121
Virtual Surround 121
Dialog Clarity 121
Equaliser 121
HDMI Sound 122
Sound on Video Call 122
Dolby Digital Comp 123
Speaker Settings 123
Sound Output 123
Auto Volume 124
Reset Sound 124
Network
Network Status 125
Network Settings 125
Network type 125
Network Settings (Wired) 126
Network Setting (Wireless) 128
WPS(PBC) 130
Wi-Fi Direct 131
Multimedia Device Settings 131
Screen Mirroring 132
Screen Mirroring 132
Server Network Settings 132
Connect to server 132
MagicInfo Mode 132
Server Access 132
FTP Mode 132
Device Name 133
System
Accessibility 134
Menu Transparency 134
High Contrast 134
Enlarge 134
Setup 135
Initial settings (System) 135
Touch Control 137
Touch Control Lock 137
Admin Menu Lock 137
Device to Control 137
Time 138
Clock Set 138
DST 138
Sleep Timer 138
Power On Delay 138
Auto Source Switching 139
Auto Source Switching 139
Primary Source Recovery 139
Primary Source 139
Secondary Source 139
Power Control 140
Auto Power On 140
PC module power 140
Max. Power Saving 140
Standby Control 141
Power Button 141
Network Standby 141
Eco Solution 142
Energy Saving 142
Eco Sensor 142
Screen Lamp Schedule 142
No Signal Power Off 143
Auto Power Off 143
Temperature Control 143
Device Manager 144
Keyboard Settings 144
Mouse Settings 145
Pointer Settings 146
Play via 147
Change PIN 147
Security 148
Safety Lock 148
Button Lock 148
USB Auto Play Lock 148
Mobile Connection Lock 148
4

Table of contents
General 149
Smart Security 149
BD Wise 150
Anynet+ (HDMI-CEC) 151
Troubleshooting for Anynet+ 153
HDMI Hot Plug 155
155
Game Mode 155
Reset System 156
Support
Software Update 157
Update now 157
Auto update 157
Contact Samsung 157
Go to Home 158
Player 158
Schedule 158
Template 158
Clone Product 158
ID Settings 158
Video Wall 159
Network Status 159
Picture Mode 159
On/Off Timer 159
Ticker 159
More settings 159
Reset All 160
Playing photos, videos and music
(Media Play)
Read the following before using
media play with a USB device 161
Using a USB device 163
Playing media content from a
PC/mobile device 164
Features provided in the media
content list page 165
Menu items in the media content list page 166
Available buttons and features
during photo playback 167
Available buttons and features
during video playback 168
Available buttons and features
during music playback 169
Supported Subtitle and
Media play file formats 170
Subtitle 170
Supported image resolutions 170
Supported music file formats 171
Supported Video Formats 171
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 173
Testing the Product 173
Checking the Resolution and Frequency 173
Check the followings. 174
Q & A 181
Specifications
General 183
PowerSaver 185
Preset Timing Modes 186
5
DivX®Video On Demand

Table of contents
Appendix
Responsibility for the Pay Service
(Cost to Customers) 188
Not a product defect 188
A Product damage caused by customer's fault 188
Others 188
WEEE 189
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment) 189
Correct disposal of batteries in this product 189
Optimum Picture Quality and
Afterimage Burn-in Prevention 190
Optimum Picture Quality 190
Prevention of Afterimage Burn-in 190
Licence 192
Terminology 193
6

7
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
©2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•An administration fee may be charged if either
-(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-(b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before any work or home visit is carried out.
Chapter 01

8
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
!
3
Wipe the product with a clean, soft and dry cloth.
•Do not use detergents that contain alcohol, solvent or
surface-active agents.
•Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.

9
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-
coloured stains on the product.
―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be
charged).
Electricity and Safety
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•An electric shock or fire may result.
Do not use multiple products with a single power socket.
•Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
!
Insert the power plug all the way in so it is not loose.
•An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•A fire may result.

10
Caution
Do not disconnect the power cord while the product is being used.
•The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•A fire or electric shock may result.
!
Keep the power socket where the power cord is connected unobstructed.
•The power cord must be disconnected to cut off power to the product
when an issue occurs.
•Note that the product is not completely powered down by using only
the power button on the remote.
!
Hold the plug when disconnecting the power cord from the power socket.
•An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•A fire may result.
!
Have a technician install the wall-mount hanger.
•Installation by an unqualified person can result in an injury.
•Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•An increased internal temperature may cause a fire.
!
Install the product at least 10 cm away from the wall to allow ventilation.
•An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•Children may suffocate.

11
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•The product may fall and become damaged and/or cause an injury.
•Using the product in an area with excess vibration may damage the
product or cause a fire.
!
Do not install the product in a vehicle or a place exposed to dust, moisture
(water drips, etc.), oil, or smoke.
•A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
•The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•The product may fall and injure children.
•As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
Caution
!
Do not drop the product while moving.
•Product failure or personal injury may result.
Do not set down the product on its front.
•The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•The product may fall and become damaged and/or cause an injury.
•Install the product only on cabinets or shelves of the right size.
!
Set down the product gently.
•Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence
of moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance.
•Be sure to consult Samsung Customer Service Centre if you want to
install the product at such a place.

12
Operation
Warning
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
•A fire or electric shock may result.
•Contact Samsung Customer Service Centre for repairs.
!
Before moving the product, turn off the power switch and disconnect the
power cable and all other connected cables.
•Damage to the cord may result in a fire or electric shock.
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung Customer
Service Centre.
•An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
•Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power
switch and disconnect the power cord. Then contact Samsung Customer
Service Centre.
•Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on
top of the product.
•The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
!
During a lightning or thunderstorm, power off the product and remove the
power cable.
•A fire or electric shock may result.
!
Do not drop objects on the product or apply impact.
•A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•Product failure, an electric shock or fire may result from a damaged
cable.
!GAS
If a gas leakage is found, do not touch the product or power plug. Also,
ventilate the area immediately.
•Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•Product failure, an electric shock or fire may result from a damaged
cable.

13
!
Do not use or keep combustible spray or an inflammable substance near
the product.
•An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
•An increased internal temperature may cause a fire.
100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or input/
output ports, etc).
•Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
•Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
•Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
•Product failure, an electric shock or fire may result.
Caution
!
Leaving the screen fixed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels.
•Activate power-saving mode or a moving-picture screen saver if you
will not be using the product for an extended period of time.
-_-
!
Disconnect the power cord from the power socket if you do not plan on
using the product for an extended period of time (vacation, etc).
•Dust accumulation combined with heat can cause a fire, electric shock
or electric leakage.
!
Use the product at the recommended resolution and frequency.
•Your eyesight may deteriorate.
Do not hold the product upside-down or move it by holding the stand.
•The product may fall and become damaged or cause an injury.
!
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
Do not use humidifiers or stoves around the product.
•A fire or electric shock may result.

14
!
Rest your eyes for more than 5 minutes for every 1 hour of product use.
•Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
!
Store small accessories out of the reach of children.
!
Exercise caution when adjusting the product angle or stand height.
•Your hand or finger may get stuck and injured.
•Tilting the product at an excessive angle may cause the product to fall
and an injury may result.
Do not place heavy objects on the product.
•Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•Having the sound too loud may damage your hearing.
Be careful that children do not place the battery in their mouths when
removed from the remote control. Place the battery in a location that
children or infants cannot reach.
•If children have had the battery in their mouths, consult your doctor
immediately.
When replacing the battery, insert it with the right polarity (+, -).
•Otherwise, the battery may become damaged or it may cause fire,
personal injury or damage due to leakage of the internal liquid.
!
Use only the specified standardized batteries, and do not use a new battery
and a used battery at the same time.
•Otherwise, the batteries may be damaged or cause fire, personal injury
or damage due to a leakage of the internal liquid.
!
The batteries (and rechargeable batteries) are not ordinary refuse and must
be returned for recycling purposes. The customer is responsible for returning
the used or rechargeable batteries for recycling.
•The customer can return used or rechargeable batteries to a nearby
public recycling centre or to a store selling the same type of the
battery or rechargeable battery.

15
Precautions when handling the panel
―DM75E-BR, DM82E-BR, DM82E-BM models are only supported.
Do not stand the product as shown in the image. The panel is fragile and
can get damaged.
!
Lay the product down to handle it as shown in the image. (the packaging
can be used).
!
Ensure you use the handles on the back when moving the product.
15 mm
Do not hold or grasp any area of the product within 15 mm from the front.

16
-Contact the vendor where you
purchased the product if any
components are missing.
-The appearance of the components may
differ from the images shown.
-A stand is not provided with the product.
To install a stand, you can purchase one
separately.
-The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Checking the Components
Components
―Components may differ in different locations.
+
+
-
-
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide Power cord
Leclanche type dry cells (x 2, for the
remote control)
Alkaline batteries (x 2, for the Touch Pen)
(Not available in some locations)
Remote Control RS232C(IN) adapter Tray Screw (M4L10, 11 EA) OCM cable
Preparations
Chapter 02

17
External sensor KIT USB cable Cable grip Wire holders
Touch Pen (1 EA)
(DM65E-BR, DM75E-BR,
DM82E-BR models are only
supported.)
Double-sided tape (6 EA)
Holder-Ring (4 EA)
(DM65E-BR, DM75E-BR models
are only supported.)
Touch Pen (Black 1 EA, Red 1 EA)
(Model DM82E-BM is only
supported.)
Pen Tip (3 EA)
(Model DM82E-BM is only
supported.)

18
Parts
Control Panel
―Models DM65E-BR and DM75E-BR are only supported.
Panel Key
Speaker
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
Panel Key
Buttons Description
Power on the product.
If you press the button when the product is turned on, the control menu will be
displayed.
―To exit the OSD menu, press and hold the panel key for at least one second.
Move to the upper or lower menu. You can also adjust the value of an option.
Move to the left or right menu.
―You can adjust the volume by moving the panel key left or right when the control
menu is not displayed.

19
Control Panel
―Models DM82E-BR and DM82E-BM are only supported.
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
Panel Key
Buttons Description
Power on the product.
If you press the button when the product is turned on, the control menu will be
displayed.
―To exit the OSD menu, press and hold the panel key for at least one second.
Move to the upper or lower menu. You can also adjust the value of an option.
Move to the left or right menu.
―You can adjust the volume by moving the panel key left or right when the control
menu is not displayed.
Speaker
Panel Key

20
―If you press the button on the panel key when the product is turned on, the
control menu will be displayed.
Control menu
Return
Buttons Description
Source
Select the connected input source.
Move the panel key right to select Source in the control menu. When the list of
input sources is displayed, move the panel key left or right to select the desired input
source. Next, press the panel key.
Menu
Display the OSD menu.
Move the panel key left to select Menu in the control menu. The OSD control
screen will appear. Move the panel key right to select the desired menu. You can
select a sub-menu item by moving the panel key up, down, left, or right. To change
settings, select the desired menu and press the panel key.
Home Enter Go to Home mode.
Move the panel key up to select Home in the control menu.
Power o
Power off the product.
Move the panel key down to select
Power o
in the control menu. Next, press
the panel key.
Return Exit the control menu.