Samsung S24C36 Series User manual
User Manual
S24C36* S27C36*
(Singapore only : S24C360EAE / S27C360EAE)
to change without prior notice to improve the performance.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
2
Before Using the Product
Safety Precautions 4
Electricity and Safety 4
Installation 5
Operation 6
Cleaning 8
Correct posture to use the product 8
Preparations
Installation 9
Attaching the Stand
(S24C360EA* / S24C362EA* / S24C364EA* /
S27C360EA* / S27C362EA* / S27C364EA*) 9
Attaching the Stand
(S24C366EA* / S24C368EA* / S24C369EA* /
S24C36DEA* / S27C366EA* / S27C368EA* /
S27C369EA* / S27C36DEA*) 10
Removing the Stand
(S24C360EA* / S24C362EA* / S24C364EA* /
S27C360EA* / S27C362EA* / S27C364EA*) 11
Removing the Stand
(S24C366EA* / S24C368EA* / S24C369EA* /
S24C36DEA* / S27C366EA* / S27C368EA* /
S27C369EA* / S27C36DEA*) 12
Precautions for moving the product 13
Checking the space around the product 14
Anti-theft Lock 15
Installing the Wall Mount 16
Control Panel 17
Direct Key Guide 18
Connecting and Using a Source Device
Read below before connecting the product. 19
Ports 20
Connecting and Using a PC 21
(Analogue Type) 21
Connecting to headphones or earphones 21
Connecting the Power 21
Setting Optimum Resolution 22
Menu
Picture 23
OnScreen Display 27
System 28
Support 30
Installing the Software
Easy Setting Box 31
Driver Installation 31
Table of contents
3
Requirements Before Contacting Samsung
Customer Service Centre 32
Product diagnosis (Screen issue) 32
Check the following. 32
Q & A 35
General 36
Standard Signal Mode Table
37
Appendix
Responsibility for the Pay Service
(Cost to Customers)
39
Not a product defect
39
39
Others
39
FreeSync
40
Table of contents
4
Chapter 01
Safety Precautions
Warning
Caution
not followed.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
product has included important
literature concerning operation and
maintenance.
that a safety connection to electrical
with a mains lead, the product
protective earth (ground).
consult the user manual for further
safety related information.
Electricity and Safety
Warning
• Do not use a damaged power cord or plug, or a loose power socket.
• Do not use multiple products with a single power socket.
• Do not touch the power plug with wet hands.
• Insert the power plug all the way in so it is not loose.
• Connect the power plug to a grounded power socket (type 1 insulated devices only).
•
• Do not place the power cord or product near heat sources.
• Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
•
•
other products.
•
• Hold the plug when disconnecting the power cord from the power socket.
Before Using the Product
5
Installation
Warning
•
INSTALL THE PRODUCT NEAR HEAT SOURCES.
•
• Install the product at least 10cm away from the wall to allow ventilation.
• Keep the plastic packaging out of the reach of children.
–Children may suffocate.
•
–
–
• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
•
• Do not install the product within the reach of young children.
–
•
kitchen or near a kitchen counter.
Caution
• Do not drop the product while moving.
• Do not set down the product on its front.
•
the product is not protruding.
–
–
• Set down the product gently.
–
•
perate continuously for an extended period of time) may seriously affect its performance.
–Be sure to consult Samsung Customer Service Centre if you want to install the product at such a
place.
•
screen is facing downwards.
–
product. When the product is on the ground facing up or down, do not put pressure on it.
6
Operation
Warning
•
–Contact Samsung Customer Service Centre for repairs.
•
•
immediately and contact Samsung Customer Service Centre.
•
–
• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power
cord. Then contact Samsung Customer Service Centre.
–
•
–
•
•
•
• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
•
•
•
–
•
matches, etc) into the product (via the vent or input/output ports, etc).
–Be sure to power off the product and disconnect the power cord when water or other foreign
•
product.
–Be sure to power off the product and disconnect the power cord when water or other foreign
7
Caution
•
–Set the screen to power-saving mode or moving-picture screen saver when not using the product
for an extended period of time.
• Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
–
•
–
• Do not put AC/DC adapters together.
•
• Do not let water enter the AC/DC adapter device or get the device wet.
–
–
–
• Do not put the AC/DC adapter near to any heating apparatus.
–
• Keep the AC/DC adapter in a well-ventilated area.
• If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other
•
–
• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
•
•
•
• Store small accessories out of the reach of children.
•
–
–
•
–
• When using headphones or earphones, do not turn the volume too high.
–Having the sound too loud may damage your hearing.
8
Cleaning
֜Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product
֜Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1 Power off the product and PC.
2 Disconnect the power cord from the product.
֜
shock may result.
3 Wipe the product with a clean, soft and dry cloth.
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product
clean.
–Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.
–Do not spray water or detergent directly on the product.
4
5 Power on the product and PC.
Correct posture to use the product
•
•
screen.
• Keep your eyes directly in front of the screen.
•
•
•
•
•
9
Installation
Attaching the Stand
(S24C360EA* / S24C362EA* / S24C364EA* / S27C360EA* / S27C362EA* / S27C364EA*)
֜
֜The exterior may differ depending on the product.
3
12
place the product facing down on the Styrofoam, as shown in the image.
Tightly fasten the connecting screw
45
Stand up the monitor and remove the package. Caution
restricted.
Chapter 02
Preparations
10
Attaching the Stand
(S24C366EA* / S24C368EA* / S24C369EA* / S24C36DEA* / S27C366EA* / S27C368EA* / S27C369EA* / S27C36DEA*)
֜
֜The exterior may differ depending on the product.
3
12
place the product facing down on the Styrofoam, as shown in the image.
Tightly fasten the connecting screw
45
Stand up the monitor and remove the package. Caution
restricted.
11
Removing the Stand
(S24C360EA* / S24C362EA* / S24C364EA* / S27C360EA* / S27C362EA* / S27C364EA*)
֜
֜The exterior may differ depending on the product.
123
place the product facing down on the Styrofoam, as shown in the image.
While holding the monitor with one hand, pull the stand neck with your other hand
Turn the connecting screw at
separate it.
12
Removing the Stand
(S24C366EA* / S24C368EA* / S24C369EA* / S24C36DEA* / S27C366EA* / S27C368EA* / S27C369EA* / S27C36DEA*)
֜
֜The exterior may differ depending on the product.
123
place the product facing down on the Styrofoam, as shown in the image.
While holding the monitor with one hand, pull the stand neck with your other hand
Turn the connecting screw at
separate it.
13
Precautions for moving the product
S24C360EA* / S24C362EA* / S24C364EA*
S27C360EA* / S27C362EA* / S27C364EA*
• Hold the lower corners or edges of the
product when moving it..
• Do not directly apply pressure on the screen.
• Do not hold the screen when moving the
product.
•
the stand.
• Do not press down on the product. There is a
risk of damaging the product.
S24C366EA* / S24C368EA* / S24C369EA* / S24C36DEA*
S27C366EA* / S27C368EA* / S27C369EA* / S27C36DEA*
• Hold the lower corners or edges of the
product when moving it..
• Do not directly apply pressure on the screen.
• Do not hold the screen when moving the
product.
•
the stand.
• Do not press down on the product. There is a
risk of damaging the product.
14
Checking the space around the product
when installing the product.
֜The exterior may differ depending on the product.
S24C360EA* / S24C362EA* / S24C364EA*
S27C360EA* / S27C362EA* / S27C364EA*
S24C366EA* / S24C368EA* / S24C369EA* / S24C36DEA*
S27C366EA* / S27C368EA* / S27C369EA*/ S27C36DEA*
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
15
Adjusting the Product Tilt
֜
S24C360EA* / S24C362EA* / S24C364EA* /
S27C360EA* / S27C362EA* / S27C364EA*
S24C366EA* / S24C368EA* / S24C369EA* /
S24C36DEA* / S27C366EA* / S27C368EA* /
S27C369EA* / S27C36DEA*
-2.0° (±2.0°) ~ 22.0° (±2.0°)-2.0° (±2.0°) ~ 22.0° (±2.0°)
•
•
Anti-theft Lock
֜
֜The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided
with your anti-theft locking device for details.
To lock an anti-theft locking device:
S24C360EA* / S24C362EA* /
S24C364EA* / S27C360EA* /
S27C362EA* / S27C364EA*
S24C366EA* / S24C368EA*/
S24C369EA* / S24C36DEA* /
S27C366EA* / S27C368EA* /
S27C369EA* / S27C36DEA*
1
2
3
4 Lock the locking device.
–
–Refer to the manuals provided with your anti-theft locking device for details.
–
16
Installing the Wall Mount
Installing the Wall Mount Kit
The wall mount kit allows you to mount the product on the wall.
For detailed information on installing the wall mount, see the instructions provided with the wall
mount.
install the wall mount on your own.
Wall Mount Kit Specications (VESA)
֜
•
product.
•
•
•
wall mount is used or the consumer fails to follow the product installation instructions.
• Do not mount the product at more than a 15 degree tilt.
•
Model name VESA screw hole specs
(A * B) in millimetres
C (mm) Standard Screw Quantity
S24C36*/
S27C36*
75.0 x 75.0 7.6~9.6 M4 4
֜
electric shock.
17
Control Panel
֜
LED
Parts Description
JOG Button
Power LED
This LED is power status indicator.
֜
the menu screen. ( SystemPower LED On)
Function Key Guide
is turned on.
Source Changes the input source. A message will appear on the top left
Menu
Displays the main on-screen menu.
disappears.
Brightness, Contrast, Eye Saver Mode,
Self Diagnosis and Information
Eye Saver Mode Eye Saver Mode.
Power Off Turns off the product.
Return Exits from the menu page.
18
Direct Key Guide
֜
֜Eye Saver Mode On, Off)
֜
Analog mode
֜Analog mode option
• Brightness, Contrast, Sharpness.
• Auto Adjustment.
֜Changing the resolution in Display Properties will activate the Auto Adjustment function.
֜Analog mode.
• Source.
•
HDMI mode
֜HDMI mode option
• Brightness.
• Source.
• Volume.
•
19
Connecting and Using a Source Device
Read below before connecting the product.
1
the shapes and locations of the ports on the product and external device.
2
the external device to prevent damage to the product due to a short circuit or over current.
3
and the external device.
4
֜Connecting parts may differ in different products.
֜Provided ports may vary depending on the product.
Chapter 03
20
Ports
֜
the actual product.
Port Description
Connects to the AC/DC adapter.
Connect to an audio output device such as headphones or earphones.
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3
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