Samsung S27C500H User manual

BN46-00339A-00
User Manual
S27C500H
The color and the appearance may differ depending on
the product, and the specifications are subject to
change without prior notice to improve the performance.

Table Of Contents 2
Table Of Contents
BEFORE USING THE
PRODUCT
7 Copyright
7 Icons used in this manual
8 Cleaning
8 Cleaning
9 Securing the Installation Space
9 Precautions for storage
10 Safety Precautions
10 Symbols for safety precautions
11 Electricity and Safety
12 Installation and Safety
14 Operation
18 Correct posture to use the product
PREPARATIONS 19 Checking the Contents
19 Removing the Packaging
20 Checking the Components
21 Parts
23 Reverse Side
24 Installation
24 Attaching the Stand
25 Removing the Stand
26 Adjusting the Product Tilt
27 Anti-theft Lock
CONNECTING AND USING
A SOURCE DEVICE
28 Before Connecting
28 Pre-connection Checkpoints
28 Connecting the Power

Table Of Contents
Table Of Contents 3
29 Connecting and Using a PC
29 Connection Using the D-SUB Cable (Analogue
Type)
30 Connection Using the HDMI Cable
30 Connection Using an HDMI-DVI Cable
31 Driver Installation
32 Setting Optimum Resolution
33 Changing the Resolution Using a PC
SCREEN SETUP 37 Brightness
37 Configuring Brightness
38 Contrast
38 Configuring Contrast
39 Sharpness
39 Configuring Sharpness
40 SAMSUNG MAGIC Bright
40 Configuring SAMSUNG MAGIC Bright
42 SAMSUNG MAGIC Upscale
42 Configuring SAMSUNG MAGIC Upscale
43 Image Size
43 Changing the Image Size
45 HDMI Black Level
45 Configuring the HDMI Black Level Settings
46 Response Time
46 Configuring Response Time
47 H-Position & V-Position
47 Configuring H-Position & V-Position
48 Coarse
48 Adjusting Coarse
49 Fine
49 Adjusting Fine

Table Of Contents
Table Of Contents 4
CONFIGURING TINT 50 Red
50 Configuring Red
51 Green
51 Configuring Green
52 Blue
52 Configuring Blue
53 Color Tone
53 Configuring the Color Tone Settings
54 Gamma
54 Configuring Gamma
COORDINATING OSD 55 Language
55 Configuring Language
56 Menu H-Position & Menu V-Position
56 Configuring Menu H-Position & Menu V-
Position
57 Display Time
57 Configuring Display Time
58 Transparency
58 Changing Transparency
SETUP AND RESET 59 Reset
59 Initializing Settings (Reset)
60 Eco Saving
60 Configuring Eco Saving
61 Off Timer
61 Configuring Off Timer
62 Turn Off After
62 Configuring Turn Off After
63 PC/AV Mode
63 Configuring PC/AV Mode

Table Of Contents
Table Of Contents 5
64 Key Repeat Time
64 Configuring Key Repeat Time
65 Source Detection
65 Configuring Source Detection
66 Customized Key
66 Configuring Customized Key
INFORMATION MENU AND
OTHERS
67 INFORMATION
67 Displaying INFORMATION
68 Configuring Brightness and Contrast in
the Initial Screen
INSTALLING THE
SOFTWARE
69 MagicTune
69 What is "MagicTune"?
69 Installing the Software
70 Removing the Software
71 MultiScreen
71 Installing the Software
72 Removing the Software
TROUBLESHOOTING
GUIDE
73 Requirements Before Contacting
Samsung Customer Service Center
73 Testing the Product
73 Checking the Resolution and Frequency
73 Check the following.
76 Q & A
SPECIFICATIONS 78 General
80 PowerSaver
81 Standard Signal Mode Table
APPENDIX 83 Contact SAMSUNG WORLD WIDE

Table Of Contents
Table Of Contents 6
89 Responsibility for the Pay Service (Cost
to Customers)
89 Not a product defect
89 A Product damage caused by customer's fault
89 Others
91 Correct Disposal
91 Correct Disposal of This Product (Waste
Electrical & Electronic Equipment)
92 Terminology
INDEX

7
Before Using the Product
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
2013 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is
prohibited.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Icons used in this manual
An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect in the product.
(i.e. where you have failed to read this user manual)
(b) you bring the unit to a repair centre and there is no defect in the product.
(i.e. where you have failed to read this user manual)
The amount of such administration charge will be advised to you before any work or home visit
is carried out.
The following images are for reference only. Real-life situations may
differ from what is shown in the images.
©

8
Before Using the Product
Before Using the Product
Cleaning
Cleaning
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1. Power off the monitor and computer.
2. Disconnect the power cord from the monitor.
Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
3. Wipe the monitor with a clean, soft and dry cloth.
Do not apply a cleaning agent that contains alcohol,
solvent, or surfactant to the monitor.
Do not spray water or detergent directly on the product.
4. Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the monitor.
5. Connect the power cord to the product after cleaning the product.
6. Power on the monitor and computer.
!
!

9
Before Using the Product
Before Using the Product
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing
the product.
The exterior may differ depending on the product.
Precautions for storage
Be sure to contact Samsung Customer Service Center (page 83) if the inside of the monitor needs
cleaning. (Service fee will be charged.)
3.93
inches
(10 cm)
3.93
inches
(10 cm)
3.93 inches(10 cm)
3.93 inches(10 cm)
3.93 inches
(10 cm)

10
Before Using the Product
Before Using the Product
Safety Precautions
Symbols for safety precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR
BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to
make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and
maintenance has been included with this product.
Warning A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are
not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.

11
Before Using the Product
Before Using the Product
Electricity and Safety
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
An electric shock or fire may result.
Do not plug many products into the same power socket.
Otherwise, the socket may overheat and cause a fire.
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
An unstable connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices
only).
An electric shock or injury may result.
Do not bend or pull the power cord with force. Do not weigh the power cord
down with a heavy object.
A damaged power cord may cause an electric shock or fire.
Do not place the power cord or product near heat sources.
An electric shock or fire may result.
Remove foreign substances such as dust around the plug pins and power socket
with a dry cloth.
Otherwise, a fire may result.
!
!
!

12
Before Using the Product
Before Using the Product
Caution
Installation and Safety
Warning
Do not unplug the power cord when the product is in use.
The product may become damaged by an electric shock.
Do not use the power cord for products other than authorized products supplied
by Samsung.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
If any problem occurs in the product, unplug the power cable to completely
cut the power to the product.
Power to the product cannot be completely cut off with the power button.
Hold the plug when disconnecting the power cord from the power socket.
An electric shock or fire may result.
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP
OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
Otherwise, a fire may result.
Avoid installing the product in a narrow space with bad ventilation, such as a
bookshelf or wall closet.
Otherwise, a fire may result due to an increased internal temperature.
Keep the plastic packaging bag for the product in a place that cannot be reached
by children.
Children may suffocate.
!
!
!
!

13
Before Using the Product
Before Using the Product
Caution
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.).
The product may fall and break or cause a personal injury.
Using the product in an area with excess vibration may damage the product
or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water
drips, etc.), oil, or smoke.
An electric shock or fire may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
Otherwise, the product lifespan may be reduced, or a fire may result.
Do not install the product within the reach of young children.
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install
the product in a kitchen or near a kitchen counter.
Take care not to drop the product when moving it.
Otherwise, product failure or personal injury may result.
Do not set down the product on its front.
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom
edge of the front of the product is not protruding.
The product may fall and break or cause a personal injury.
Install the product only on cabinets or shelves of the right size.
!
!

14
Before Using the Product
Before Using the Product
Operation
Warning
Put down the product carefully.
The product may fall and break or cause a personal injury.
Installing the product in an unusual place (a place exposed to a lot of fine
particles, chemical substances or extreme temperatures, or an airport or train
station where the product should operate continuously for an extended period of
time) may seriously affect its performance.
Be sure to consult Samsung Customer Service Center (page 83) before
installation if you want to install the product at such a place.
High voltage runs through the product. Do not attempt to disassemble, repair, or
modify the product on your own.
An electric shock or fire may result.
Contact Samsung Customer Service Center (page 83) for repair.
Before moving the product, turn off the power switch and disconnect the power
cable and all other connected cables.
Otherwise, the power cord may be damaged and a fire or electric shock may
result.
If the product generates a strange noise, a burning smell, or smoke, remove the
power cord immediately and contact Samsung Customer Service Center (page
83).
An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
The product may fall, and your child may become injured or seriously
harmed.
If the product falls or the exterior is damaged, power off the product, remove the
power cord, and contact Samsung Customer Service Center (page 83).
Otherwise, an electric shock or fire may result.
Do not put a heavy object, toy, or sweets on top of the product.
The product or heavy objects may fall as children try to reach for the toy or
sweets resulting in a serious injury.
!
SAMSUNG
!
!
!

15
Before Using the Product
Before Using the Product
During a lightning or thunderstorm, power off the product and remove the power
cable.
An electric shock or fire may result.
Do not drop objects on the product or apply impact.
An electric shock or fire may result.
Do not move the product by pulling the power cord or any cable.
Otherwise, the power cable may be damaged and product failure, an electric
shock or fire may result.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate
the area immediately.
Sparks can cause an explosion or fire.
Do not lift or move the product by the power cord or any cable.
Otherwise, the power cable may be damaged and product failure, an electric
shock or fire may result.
Do not use or keep combustible spray or an inflammable substance near the
product.
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
Otherwise, a fire may result from an increased internal temperature.
Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable
object (paper, match, etc.) into the vent or ports of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service
Center (page 83).
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service
Center (page 83).
Product failure, an electric shock or fire may result.
!
!
!
GAS
!
100

16
Before Using the Product
Before Using the Product
Caution
Leaving the screen fixed on a stationary image for an extended period of time
may cause afterimage burn-in or defective pixels.
If you are not going to use the product for an extended period of time,
activate power-saving mode or a moving-picture screen saver.
Disconnect the power cord from the power socket if you do not plan on using the
product for an extended period of time (vacation, etc).
Otherwise, a fire may result from accumulated dust, overheating, an electric
shock, or electric leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
Do not put DC power adapters together.
Otherwise, a fire may result.
Remove the plastic bag from the DC power adapter before you use it.
Otherwise, a fire may result.
Do not let water enter the DC power device or get the device wet.
An electric shock or fire may result.
Avoid using the product outdoors where it can be exposed to rain or snow.
Be careful not to get the DC power adapter wet when you wash the floor.
Do not put the DC power adapter near to any heating apparatus.
Otherwise, a fire may result.
Keep the DC power adapter in a well-ventilated area.
Looking at the screen too close for an extended period of time can deteriorate
your eyesight.
!
!
-_-
!
!
!
!

17
Before Using the Product
Before Using the Product
Do not hold the monitor upside-down or move it by holding the stand.
The product may fall and break or cause a personal injury.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an extended
period of time as it will become hot.
Store the small accessories used with the product out of reach of children.
Exercise caution when adjusting the product angle or stand height.
Otherwise, children's fingers or hands may become stuck and injured.
Tilting the product excessively may cause it to fall and result in personal
injury.
Do not place heavy objects on the product.
Product failure or personal injure may result.
!
!
!

18
Before Using the Product
Before Using the Product
Correct posture to use the product
Use the product in the correct posture as follows:
Straighten your back.
Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly
downward at the screen.
Keep your eyes directly in front of the screen.
Adjust the angle so light does not reflect on the screen.
Keep your forearms perpendicular to your upper arms and level with the back of
your hands.
Keep your elbows at about a right angle.
Adjust the height of the product so you can keep your knees bent at 90 degrees or
more, your heels attached to the floor, and your arms lower than your heart.
50 cm

19
1 Preparations
1 Preparations
1.1 Checking the Contents
1.1.1 Removing the Packaging
1Open the packaging box. Be careful not to damage the product when you open the packaging with
a sharp instrument.
2Remove the styrofoam from the product.
3Check the components and remove the styrofoam and plastic bag.
This image is for reference only.
4Store the box in a dry area so that it can be used when moving the product in the future.

20
Preparations
1
1 Preparations
1.1.2 Checking the Components
Contact the dealer from whom you purchased the product if any item is missing.
The appearance of the components and items sold separately may differ from the image shown.
Components
Components may vary depending on the country.
Quick setup guide Warranty card
(Not available in some locations)
User manual
Power cable DC power adapter D-SUB cable (optional)
HDMI cable (optional) HDMI-DVI cable (optional) Stand base
Stand neck
(Other areas)
Stand neck
(North America only)