Samsung SyncMaster P2070 User manual

ii
LCD MONITOR
quick start guide
P2070,P2270,P2370,P2070G,P2270G,P2370G

Introduction
Package Contents
Note
Please make sure the following items are included with your monitor.
If any items are missing, contact your dealer.
Contact a local dealer to buy optional items.
Unpacking
Monitor
Manuals
Quick Setup Guide Warranty Card
(Not available in all loca-
tions)
User's Guide
Cables
'DVI-A to D-Sub' Cable Power Cord DC-Adapter
Others
Cleaning Cloth Stand Body Stand Base
Note
Cleaning Cloth is only provided for highly polished black products as a product feature.

Sold separately
DVI Cable
Your Monitor
Initial Settings
Select the language using the up or down key.
The displayed content will disappear after 40 seconds.
Turn the Power button off and on. It will be displayed again.
It can be displayed up to three (3) times. Make sure to adjust the resolution of your PC before
reaching the maximum count.
Note
The resolution displayed on the screen is the optimal resolution for this product.
Adjust your PC resolution so that it is the same as the optimal resolution for this product.
Introduction

Front
MENU button [MENU/ ]
Opens the on-screen menu and exits from the menu. Also use to exit the
OSD menu or return to the previous menu.
Customized Key[ ]
You can customize key assignment for the Custom button according to
your preferences.
Note
You can configure the customized key for a required function via Setup >
Customized Key.
Brightness button [ ]
When OSD is not on the screen, push the button to adjust brightness.
Adjust buttons [ ]
These buttons allow you to adjust items in the menu.
[] Button / [ ] Enter button
Activates a highlighted menu item.
Push the ' / ', then selects the video signal while the OSD is off. (When
the / button is pressed to change the input mode, a message ap-
pears in the upper left of the screen displaying the current mode -- analog
or digital input signal.)
Note
If you select the digital mode, you must connect your monitor to the graphic
card's DVI port using the DVI cable.
Introduction

AUTO button
Use this button for auto adjustment.
Power button [ ]
Use this button for turning the product on and off.
Power Indicator
This light is lit when operating normally, and blinks once when your ad-
justments are saved.
Note
See PowerSaver described in the manual for further information regarding
power saving functions. For energy conservation, turn your monitor OFF
when it is not needed or when leaving it unattended for long periods.
Rear
Note
The configuration at the back of the product may vary from product to product.
DC 12V
Connect the DC adapter for your monitor to
the power port on the back of the monitor.
Plug the power cord for the monitor into a
nearby outlet. .
DVI IN port
Introduction

Connect the 'DVI-A to D-Sub' Cable to the
DVI-I port on the back of your monitor.
Kensington Lock
The Kensington Lock is a device used to
physically fix the system when using it in a
public place. The locking device has to be
purchased separately. The appearance and
locking method may differ from the illustra-
tion depending on the manufacturer. Refer to
the manual provided with the Kensington
Lock for proper use. The locking device has
to be purchased separately.
Note
The location of the Kensington Lock may be
different depending on its model.
Using the Anti-Theft Kensington
Lock
1. Insert the locking device into the Ken-
sington slot on the Monitor ( ) and turn
it in the locking direction ( ).
2. Connect the Kensington Lock cable.
3. Fix the Kensington Lock to a desk or a
heavy stationary object.
Note
See Connecting Cables for further information regarding cable connections.
Introduction

Connections
Connecting Cables
Connect the DC adapter for your monitor to the power port on the back of the monitor.
Plug the power cord for the monitor into a nearby outlet.
Use a connection appropriate for your computer.
Using the D-sub (Analog) connector on the video card.
• Connect the 'DVI-A to D-Sub' Cable to the DVI-I port on the back of your monitor.
Monitor [DVI IN] PC [D-sub]
Connected to a Macintosh.
•Connect the monitor to the Macintosh computer using the 'DVI-A to D-Sub' connection
cable.
Note
If you properly connect your monitor using the DVI-I connector but get a blank screen, check
to see if the monitor status is set to analog. Press power button to have the monitor double-
check the input signal source.
Using the Stand
Monitor Assembly

Monitor and Bottom
Folding the base
Note
You can tilt the monitor screen forward to adjust the angle to a particular angle.
Connections

Troubleshooting
Self-Test Feature Check-- P2070, P2070G --
Note
Your monitor provides a self test feature that allows you to check whether your monitor is
functioning properly.
Self-Test Feature Check
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer.
3. Turn on the monitor.
If the monitor is functioning properly, you will see a box in the illustration below.
This box appears during normal operation if the video cable becomes disconnected or
damaged.
4. Turn off your monitor and reconnect the video cable; then turn on both your computer
and the monitor.
If your monitor screen remains blank after using the previous procedure, check your video
controller and computer system; your monitor is functioning properly.
Warning Messages
If there is something wrong with the input signal, a message appears on the screen or the
screen goes blank although the power indicator LED is still on. The message may indicate
that the monitor is out of scan range or that you need to check the signal cable.
Environment
The location and the position of the monitor may influence the quality and other features of
the monitor.
If there are any sub woofer speakers near the monitor, unplug and relocate the woofer to
another room.

Remove all electronic devices such as radios, fans, clocks and telephones that are within 3
feet (one meter) of the monitor.
Useful Tips
A monitor recreates visual signals received from the computer. Therefore, if there is a problem
with the computer or the video card, this can cause the monitor to become blank, have poor
coloring, become noisy, and video mode not supported, etc. In this case, first check the source
of the problem, and then contact the Service Center or your dealer.
Judging the monitor's working condition
If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1600
x 900 60 Hz" message comes up, disconnect the cable from the computer while the monitor
is still powered on.
If there is a message coming up on the screen or if the screen goes white, this means the
monitor is in working condition.
In this case, check the computer for trouble.
Check List
Note
Before calling for assistance, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call the phone number on the In-
formation section or contact your dealer.
No images on the screen. I cannot turn on the monitor.
Q: Is the power cord connected properly?
A: Check the power cord connection and supply.
Q: Can you see "Check Signal Cable" on the screen?
A: Check the signal cable connection.
(Connected using the DVI cable)
Press ‘ ’ button to have the monitor double-check the input signal source.
Q: If the power is on, reboot the computer to see the initial screen (the login screen), which
can be seen.
A: If the initial screen (the login screen) appears, boot the computer in the applicable mode
(the safe mode for Windows ME/XP/2000) and then change the frequency of the video
card.
(Refer to the Preset Timing Modes)
If the initial screen (the login screen) does not appear, contact the Service Center or
your dealer.
Q: Can you see "Not Optimum Mode", "Recommended Mode 1600 x 900 60 Hz" on the
screen?
A: You can see this message when the signal from the video card exceeds the maximum
resolution and frequency that the monitor can handle properly.
Troubleshooting

A: Adjust the maximum resolution and frequency that the monitor can handle properly.
A: If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended
Mode1600 x 900 60 Hz" message is displayed. If the display exceeds 85 Hz, the display
will work properly but the "Not Optimum Mode", "Recommended Mode 1600 x 900
60 Hz" message appears for one minute and then disappears.
Please change to the recommended mode during this one-minute period.
(The message is displayed again if the system is rebooted.)
Q: There is no image on the screen. Is the power indicator on the monitor blinking at 1
second intervals?
A: The monitor is in PowerSaver mode.
A: Press a key on the keyboard to activate the monitor and restore the image on the screen.
A: If there is still no image, press the ' ' button. Then press any key on the keyboard
again to activate the monitor and restore the image on the screen.
Q: Connected using the DVI cable?
A: You may get a blank screen if you boot the system before you connect the DVI cable,
or disconnect and then reconnect the DVI cable while the system is running as certain
types of graphic cards do not send out video signals. Connect the DVI cable and then
reboot the system.
I cannot see the On Screen Display.
Q: Have you locked the On Screen Display (OSD) Menu to prevent changes?
A: Unlock the OSD by pressing the [MENU/ ] button for at least 5 seconds.
The screen shows strange colors or just black and white.
Q: Is the screen displaying only one color as if looking at the screen through a cellophane
paper?
A: Check the signal cable connection.
A: Make sure the video card is fully inserted in its slot.
Q: Have the screen colors become strange after running a program or due to a crash
between applications?
A: Reboot the computer.
Q: Has the video card been set properly?
A: Set the video card by referring to the video card manual.
The screen suddenly has become unbalanced.
Q: Have you changed the video card or the driver?
A: Adjust screen image position and size using the OSD.
Q: Have you adjusted the resolution or frequency to the monitor?
A: Adjust the resolution and frequency at the video card.
Troubleshooting

(Refer to the Preset Timing Modes).
Q: The screen can be unbalanced due to the cycle of the video card signals. Readjust
Position by referring to the OSD.
The screen is out of focus or OSD cannot be adjusted.
Q: Have you adjusted the resolution or frequency on the monitor?
A: Adjust the resolution and frequency of the video card.
(Refer to the Preset Timing Modes).
LED is blinking but no images on the screen.
Q: Is the frequency properly adjusted when checking the Display Timing on the menu?
A: Adjust the frequency properly by referring to the video card manual and the Preset
Timing Modes.
(The maximum frequency per resolution may differ from product to product.)
There are only 16 colors shown on the screen. The screen colors have changed
after changing the video card.
Q: Have the Windows colors been set properly?
A: Windows XP :
Set the resolution at the Control Panel →Appearance and Themes →Display →Set-
tings.
A: Windows ME/2000 :
Set the resolution at the Control Panel →Display →Settings.
Q: Has the video card been set properly?
A: Set the video card by referring to the video card manual.
There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC)
monitor found".
Q: Have you installed the monitor driver?
A: Install the monitor driver according to the Driver Installation Instructions.
Q: See the video card manual to see if the Plug & Play (VESA DDC) function can be
supported.
A: Install the monitor driver according to the Driver Installation Instructions.
Check the following items if there is trouble with the monitor.
Check if the power cord and the video cables are properly connected to the computer.
Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.
Troubleshooting

Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz.
(Do not exceed 75 Hz when using the maximum resolution.)
If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode,
remove the Display Adapter in the "Control Panel →System →Device Administrator" and
then reboot the computer to reinstall the adapter (video) driver.
Note
If problems repeatedly occur, contact an authorized service center.
Q & A
Q: How can I change the frequency?
A: The frequency can be changed by reconfiguring the video card.
A: Note that video card support can vary, depending on the version of the driver used.
(Refer to the computer or the video card manual for details.)
Q: How can I adjusts the resolution?
A: Windows XP:
Set the resolution in the Control Panel →Appearance and Themes →Display →Set-
tings.
A: Windows ME/2000:
Set the resolution in the Control Panel →Display →Settings.
* Contact the video card manufacturer for details.
Q: How can I set the Power Saving function?
A: Windows XP:
Set the resolution in the Control Panel →Appearance and Themes →Display →Screen
Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer
Manual).
A: Windows ME/2000:
Set the resolution at the Control Panel →Display →Screen Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer
Manual).
Q: How can I clean the outer case/LCD Panel?
A: Disconnect the power cord and then clean the monitor with a soft cloth, using either a
cleaning solution or plain water.
Do not leave any detergent or scratches on the case. Do not let any water enter the
monitor.
Troubleshooting

Note
Before calling for assistance, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call the phone number on the In-
formation section or contact your dealer.
Self-Test Feature Check-- P2270, P2370, P2270G, P2370G --
Note
Your monitor provides a self test feature that allows you to check whether your monitor is
functioning properly.
Self-Test Feature Check
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer.
3. Turn on the monitor.
If the monitor is functioning properly, you will see a box in the illustration below.
This box appears during normal operation if the video cable becomes disconnected or
damaged.
4. Turn off your monitor and reconnect the video cable; then turn on both your computer
and the monitor.
If your monitor screen remains blank after using the previous procedure, check your video
controller and computer system; your monitor is functioning properly.
Warning Messages
If there is something wrong with the input signal, a message appears on the screen or the
screen goes blank although the power indicator LED is still on. The message may indicate
that the monitor is out of scan range or that you need to check the signal cable.
Troubleshooting

Environment
The location and the position of the monitor may influence the quality and other features of
the monitor.
If there are any sub woofer speakers near the monitor, unplug and relocate the woofer to
another room.
Remove all electronic devices such as radios, fans, clocks and telephones that are within 3
feet (one meter) of the monitor.
Useful Tips
A monitor recreates visual signals received from the computer. Therefore, if there is a problem
with the computer or the video card, this can cause the monitor to become blank, have poor
coloring, become noisy, and video mode not supported, etc. In this case, first check the source
of the problem, and then contact the Service Center or your dealer.
Judging the monitor's working condition
If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1920
x 1080 60 Hz" message comes up, disconnect the cable from the computer while the monitor
is still powered on.
If there is a message coming up on the screen or if the screen goes white, this means the
monitor is in working condition.
In this case, check the computer for trouble.
Check List
Note
Before calling for assistance, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call the phone number on the In-
formation section or contact your dealer.
No images on the screen. I cannot turn on the monitor.
Q: Is the power cord connected properly?
A: Check the power cord connection and supply.
Q: Can you see "Check Signal Cable" on the screen?
A: Check the signal cable connection.
(Connected using the DVI cable)
Press ‘ ’ button to have the monitor double-check the input signal source.
Q: If the power is on, reboot the computer to see the initial screen (the login screen), which
can be seen.
A: If the initial screen (the login screen) appears, boot the computer in the applicable mode
(the safe mode for Windows ME/XP/2000) and then change the frequency of the video
card.
(Refer to the Preset Timing Modes)
Troubleshooting

If the initial screen (the login screen) does not appear, contact the Service Center or
your dealer.
Q: Can you see "Not Optimum Mode", "Recommended Mode 1920 x 1080 60 Hz" on
the screen?
A: You can see this message when the signal from the video card exceeds the maximum
resolution and frequency that the monitor can handle properly.
A: Adjust the maximum resolution and frequency that the monitor can handle properly.
A: If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended
Mode 1920 x 1080 60 Hz" message is displayed. If the display exceeds 85 Hz, the
display will work properly but the "Not Optimum Mode", "Recommended Mode 1920
x 1080 60 Hz" message appears for one minute and then disappears.
Please change to the recommended mode during this one-minute period.
(The message is displayed again if the system is rebooted.)
Q: There is no image on the screen. Is the power indicator on the monitor blinking at 1
second intervals?
A: The monitor is in PowerSaver mode.
A: Press a key on the keyboard to activate the monitor and restore the image on the screen.
A: If there is still no image, press the ' ' button. Then press any key on the keyboard
again to activate the monitor and restore the image on the screen.
Q: Connected using the DVI cable?
A: You may get a blank screen if you boot the system before you connect the DVI cable,
or disconnect and then reconnect the DVI cable while the system is running as certain
types of graphic cards do not send out video signals. Connect the DVI cable and then
reboot the system.
I cannot see the On Screen Display.
Q: Have you locked the On Screen Display (OSD) Menu to prevent changes?
A: Unlock the OSD by pressing the [MENU/ ] button for at least 5 seconds.
The screen shows strange colors or just black and white.
Q: Is the screen displaying only one color as if looking at the screen through a cellophane
paper?
A: Check the signal cable connection.
A: Make sure the video card is fully inserted in its slot.
Q: Have the screen colors become strange after running a program or due to a crash
between applications?
A: Reboot the computer.
Q: Has the video card been set properly?
A: Set the video card by referring to the video card manual.
Troubleshooting

The screen suddenly has become unbalanced.
Q: Have you changed the video card or the driver?
A: Adjust screen image position and size using the OSD.
Q: Have you adjusted the resolution or frequency to the monitor?
A: Adjust the resolution and frequency at the video card.
(Refer to the Preset Timing Modes).
Q: The screen can be unbalanced due to the cycle of the video card signals. Readjust
Position by referring to the OSD.
The screen is out of focus or OSD cannot be adjusted.
Q: Have you adjusted the resolution or frequency on the monitor?
A: Adjust the resolution and frequency of the video card.
(Refer to the Preset Timing Modes).
LED is blinking but no images on the screen.
Q: Is the frequency properly adjusted when checking the Display Timing on the menu?
A: Adjust the frequency properly by referring to the video card manual and the Preset
Timing Modes.
(The maximum frequency per resolution may differ from product to product.)
There are only 16 colors shown on the screen. The screen colors have changed
after changing the video card.
Q: Have the Windows colors been set properly?
A: Windows XP :
Set the resolution at the Control Panel →Appearance and Themes →Display →Set-
tings.
A: Windows ME/2000 :
Set the resolution at the Control Panel →Display →Settings.
Q: Has the video card been set properly?
A: Set the video card by referring to the video card manual.
There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC)
monitor found".
Q: Have you installed the monitor driver?
A: Install the monitor driver according to the Driver Installation Instructions.
Q: See the video card manual to see if the Plug & Play (VESA DDC) function can be
supported.
A: Install the monitor driver according to the Driver Installation Instructions.
Troubleshooting

Check the following items if there is trouble with the monitor.
Check if the power cord and the video cables are properly connected to the computer.
Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.
Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz.
(Do not exceed 75 Hz when using the maximum resolution.)
If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode,
remove the Display Adapter in the "Control Panel →System →Device Administrator" and
then reboot the computer to reinstall the adapter (video) driver.
Note
If problems repeatedly occur, contact an authorized service center.
Q & A
Q: How can I change the frequency?
A: The frequency can be changed by reconfiguring the video card.
A: Note that video card support can vary, depending on the version of the driver used.
(Refer to the computer or the video card manual for details.)
Q: How can I adjusts the resolution?
A: Windows XP:
Set the resolution in the Control Panel →Appearance and Themes →Display →Set-
tings.
A: Windows ME/2000:
Set the resolution in the Control Panel →Display →Settings.
* Contact the video card manufacturer for details.
Q: How can I set the Power Saving function?
A: Windows XP:
Set the resolution in the Control Panel →Appearance and Themes →Display →Screen
Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer
Manual).
A: Windows ME/2000:
Set the resolution at the Control Panel →Display →Screen Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer
Manual).
Troubleshooting

Q: How can I clean the outer case/LCD Panel?
A: Disconnect the power cord and then clean the monitor with a soft cloth, using either a
cleaning solution or plain water.
Do not leave any detergent or scratches on the case. Do not let any water enter the
monitor.
Note
Before calling for assistance, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call the phone number on the In-
formation section or contact your dealer.
Troubleshooting