Samsung UD55E-P User manual

User Manual
The colour and the appearance may differ depending on the product,
and the specifications are subject to change without prior notice to
improve the performance.
UD55E-P UD55E-S

Table of contents
Before Using the Product
Copyright 6
Safety Precautions 7
Symbols 7
Cleaning 7
Storage 8
Electricity and Safety 8
Installation 9
Operation 11
Precautions when handling the panel 14
Preparations
Checking the Components 15
Components 15
Parts 16
External sensor KIT 16
Reverse Side 17
Remote Control 18
Connection Using an IR Stereo Cable
(sold separately) 20
Before Installing the Product
(Installation Guide) 21
Switching between portrait and landscape 21
Ventilation 21
Dimensions 22
Installing the Wall Mount 23
Preparing before installing Wall-Mount 23
Installing the Wall Mount 23
Wall Mount Kit Specifications (VESA) 24
Remote Control (RS232C) 25
Cable Connection 25
Connection 28
Control Codes 29
Connecting and Using a Source
Device
Before Connecting 38
Pre-connection Checkpoints 38
Connecting to a PC 38
Connection using the D-SUB cable
(Analogue type) 38
Connection using a Dual-link DVI cable 39
Connection Using an HDMI-DVI Cable 39
Connection Using an HDMI Cable 40
Connection Using an DP Cable 40
Connecting an External Monitor 41
Connecting to a Video Device 42
Connection Using the AV Cable 42
Connection Using the component Cable 42
Connection Using an HDMI-DVI Cable 43
Connection Using an HDMI Cable 44
Connecting to an Audio System 44
Connecting the LAN Cable 45
Changing the Input source 46
Source 46
Using MDC
MDC Programme Installation/Uninstallation 47
Installation 47
Uninstallation 47
Connecting to MDC 48
Using MDC via RS-232C
(serial data communications standards) 48
Using MDC via Ethernet 49
Home feature
Player 51
Approving a connected device from the server 52
Network Channel 56
Local Channel 56
Published Content 56
Network File 56
My Templates 56
Available features in the Player page 57
Player page Settings menu 58
When Content is Running 60
File Formats Compatible with Player 62
File Formats Compatible with Videowall 67
Schedule 69
Available features in the Schedule page 69
2

Table of contents
Template 71
Clone Product 74
ID Settings 75
Device ID 75
PC Connection Cable 75
Device ID Auto Set 75
DisplayPort daisy chain 76
Video Wall 77
Apply to 77
Video Wall 78
Network Status 79
Picture Mode 80
On/Off Timer 81
On Timer 81
Off Timer 82
Holiday Management 82
Ticker 83
More settings 83
URL Launcher 84
Screen Adjustment
Picture Mode 85
Backlight / Contrast / Brightness /
Sharpness / Colour / Tint (G/R) 86
Colour Temperature 87
White Balance 88
2 Point 88
10 Point 88
Gamma 89
Calibrated value 89
Advanced Settings 90
Dynamic Contrast 91
Black Tone 91
Flesh Tone 91
RGB Only Mode 91
Colour Space 91
Motion Lighting 91
Picture Options 92
Colour Tone 93
Digital Clean View 93
MPEG Noise Filter 93
HDMI Black Level 94
Film Mode 94
Motion Plus 95
Dynamic Backlight 95
Picture Size 96
Picture Size 96
Position 97
Zoom/Position 97
Resolution 98
Auto Adjustment 99
PC Screen Adjustment 99
Picture Off 100
Reset Picture 100
OnScreen Display
PIP 101
PIP Settings 101
Display Orientation 103
Onscreen Menu Orientation 103
Source Content Orientation 103
Aspect Ratio 103
Screen Protection 104
Auto Protection Time 104
Screen Burn Protection 104
Message Display 107
Source Info 107
No Signal Message 107
MDC Message 107
Download Status Message 107
Menu Language 108
Reset OnScreen Display 108
3

Table of contents
Sound Adjustment
HDMI Sound 109
Speaker Settings 110
Sound Output 110
Reset Sound 110
Network
Network Status 111
Network Settings 111
Network type 111
Network Settings (Wired) 112
Multimedia Device Settings 114
Server Network Settings 114
Connect to server 114
MagicInfo Mode 114
Server Access 114
FTP Mode 114
Device Name 114
System
Accessibility 115
Menu Transparency 115
High Contrast 115
Enlarge 115
Setup 116
Initial settings (System) 116
Time 118
Clock Set 118
DST 118
Sleep Timer 118
Power On Delay 118
Auto Source Switching 119
Auto Source Switching 119
Primary Source Recovery 119
Primary Source 119
Secondary Source 119
Power Control 120
Auto Power On 120
PC module power 120
Max. Power Saving 120
Standby Control 121
Power Button 121
Network Standby 121
Eco Solution 122
Energy Saving 122
Eco Sensor 122
Screen Lamp Schedule 122
No Signal Power Off 123
Auto Power Off 123
Temperature Control 123
Device Manager 124
Keyboard Settings 124
Mouse Settings 125
Pointer Settings 126
Play via 127
Change PIN 127
Security 128
Safety Lock 128
Button Lock 128
USB Auto Play Lock 129
Mobile Connection Lock 129
General 130
Smart Security 130
BD Wise 131
Anynet+ (HDMI-CEC) 132
Troubleshooting for Anynet+ 134
HDMI Hot Plug 136
DivX®Video On Demand 136
Game Mode 136
Reset System 137
4

Table of contents
Support
Software Update 138
Update now 138
Auto update 138
Contact Samsung 139
Go to Home 140
Player 140
Schedule 140
Template 140
Clone Product 140
ID Settings 140
Video Wall 141
Network Status 141
Picture Mode 141
On/Off Timer 141
Ticker 141
More settings 141
Reset All 142
Playing photos, videos and music
(Media Play)
Read the following before using media play
with a USB device 143
Using a USB device 145
Playing media content from a PC/mobile device 146
Features provided in the media content list
page 147
Menu items in the media content list page 148
Available buttons and features during
photo playback 149
Available buttons and features during
video playback 150
Available buttons and features during
music playback 151
Supported Subtitle and Media play file
formats 152
Subtitle 152
Supported image resolutions 152
Supported music file formats 153
Supported Video Formats 153
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 155
Testing the Product 155
Checking the Resolution and Frequency 155
Check the followings. 156
Q & A 163
Specifications
General 165
PowerSaver 167
Preset Timing Modes 168
Appendix
Responsibility for the Pay Service
(Cost to Customers) 170
Not a product defect 170
A Product damage caused by customer's fault 170
Others 170
WEEE 171
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment) 171
Correct disposal of batteries in this product 171
Optimum Picture Quality and Afterimage
Burn-in Prevention 172
Optimum Picture Quality 172
Prevention of Afterimage Burn-in 172
Licence 174
Terminology 175
5

6
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
©2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•An administration fee may be charged if either
-(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-(b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before any work or home visit is carried out.
Chapter 01

7
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
!
3
Wipe the product with a clean, soft and dry cloth.
•Do not use detergents that contain alcohol, solvent or
surface-active agents.
•Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.

8
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-
coloured stains on the product.
―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be
charged).
Electricity and Safety
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•An electric shock or fire may result.
Do not use multiple products with a single power socket.
•Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
!
Insert the power plug all the way in so it is not loose.
•An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•A fire may result.

9
Caution
Do not disconnect the power cord while the product is being used.
•The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•A fire or electric shock may result.
!
Keep the power socket where the power cord is connected unobstructed.
•The power cord must be disconnected to cut off power to the product
when an issue occurs.
•Note that the product is not completely powered down by using only
the power button on the remote.
!
Hold the plug when disconnecting the power cord from the power socket.
•An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•A fire may result.
!
Have a technician install the wall-mount hanger.
•Installation by an unqualified person can result in an injury.
•Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•An increased internal temperature may cause a fire.
!
Install the product at least 10 cm away from the wall to allow ventilation.
•An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•Children may suffocate.

10
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•The product may fall and become damaged and/or cause an injury.
•Using the product in an area with excess vibration may damage the
product or cause a fire.
!
Do not install the product in a vehicle or a place exposed to dust, moisture
(water drips, etc.), oil, or smoke.
•A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
•The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•The product may fall and injure children.
•As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
Caution
!
Do not drop the product while moving.
•Product failure or personal injury may result.
Do not set down the product on its front.
•The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•The product may fall and become damaged and/or cause an injury.
•Install the product only on cabinets or shelves of the right size.
!
Set down the product gently.
•Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence
of moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance.
•Be sure to consult Samsung Customer Service Centre if you want to
install the product at such a place.