Samsung ML-295 Series User manual

ML-295x Series
User’s Guide
Basic
imagine the possibilities
This guide provides information concerning installation, basic operation and
troubleshooting on windows.

2
Contents
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1. Introduction
4Key benefits
6Features by models
7Useful to know
8About this user’s guide
9Safety information
15 Machine overview
19 Control panel overview
21 Turning on the machine
22 Installing the driver locally
23 Reinstalling the driver
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2. Menu overview and basic setup
25 Printing a demo page
26 Media and tray
37 Basic printing
3. Maintenance
43 Ordering supplies and accessories
44 Available supplies
45 Available maintenance parts
46 Redistributing toner
48 Replacing the toner cartridge
50 Cleaning the machine
4. Troubleshooting
54 Tips for avoiding paper jams
55 Clearing paper jams
61 Understanding the status LED
5. Appendix
64 Specifications
74 Regulatory information
84 Copyright

1. Introduction
This chapter provides information you need to know before using the
machine.
•Keybenefits 4
•Featuresbymodels 6
•Usefultoknow 7
• About this user’s guide 8
• Safety information 9
• Machine overview 15
• Control panel overview 19
• Turning on the machine 21
• Installing the driver locally 22
• Reinstalling the driver 23

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Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature.
• To save paper, you can print multiple pages on a single sheet of
paper (see Advanced Guide).
• To save paper, you can print on both sides of the paper (double-
sided printing) (see Advanced Guide).
•To save electricity, this machine automatically conserves electricity
by substantially reducing power consumption when not in use.
Print with excellent quality and speed
• You can print with a resolution of up to 1,200 x 1,200 dpi effective
output.
• Fast, on-demand printing.
- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
- For duplex printing, 14 ppm (A4) or 14 ppm (Letter).
Convenience
•Easy Capture Manager allows you to easily edit and print whatever
you captured using the Print Screen key on the keyboardG(see
Advanced Guide).
• Samsung Easy Printer Manager and Samsung Printer Status (or Smart
Panel) are a program that monitors and informs you of the machine’s
status and allows you to customize the machine’s settings (see
Advanced Guide).
•AnyWeb Print helps you screen-capture, preview, scrap, and print
the screen of Windows Internet Explorer more easily, than when you
use the ordinary program (see Advanced Guide).
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on
page 65).
• Print watermark: You can customize your documents with words,
such as “Confidential” (see Advanced Guide).

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Key benefits
• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then
be taped together to form a poster (see Advanced Guide).
• You can print in various operating systems (see "System requirements" on page 68).
• Your machine is equipped with a USB interface and/or a network interface.

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Features by models
Some features and optional goods may not be available depending on model or country.
(: Included, : Optional, Blank: Not available)
Features ML-2950ND Series ML-2950DW Series ML-2950D Series
Hi-Speed USB 2.0 
Network Interface Ethernet 10/100 Base TX
wired LAN

Network Interface 802.11b/g/n wireless LAN 
IPv6  
Eco printing 
Wi-Fi Protected Setup™ (WPS) 
Duplex (2-sided) printing 
Samsung Easy Printer Manager 
SyncThru™ Web Service  

Useful to know
The machine does not print.
• Open the print queue list and remove the document from
the list (see "Canceling a print job" on page 38).
• Remove the driver and install it again (see "Installing the
driver locally" on page 22).
• Select your machine as your default machine in your
Windows.
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/
region to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual
and troubleshoot accordingly (see "Understanding the
status LED" on page 59).
A paper jam has occurred.
• Open and close the front door.
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing
paper jams" on page 55).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
Where can I download the machine’s driver?
• Visit www.samsung.com/printer to download the latest
machine’s driver, and install it on your system.

8
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding
of the machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the
troubleshooting chapter.
• Terms used in this user’s guide are explained in the glossary
chapter.
• All illustrations in this user’s guide may differ from your machine
depending on its options or model you purchased.
• The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows
7.
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1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
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2
General icons
Icon Text Description
Caution
Gives users information to protect the
machine from possible mechanical damage
or malfunction.
Note
Provides additional information or detailed
specification of the machine function and
feature.

9
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to
you and others, and to prevent any potential damage to your
machine. Be sure to read and understand all of these instructions
before using the machine. After reading this section, keep it in a safe
place for future reference.
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3
Important safety symbols
Explanation of all icons and signs used in this chapter
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4
Operating environment
Warning
Warning Hazards or unsafe practices that may result in
severe personal injury or death.
Caution Hazards or unsafe practices that may result in
minor personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the
electrical outlet is not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water,
small metal or heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke,
makes strange noises, or generates an odd odor,
immediately turn off the power switch and unplug the
machine.
• The user should be able to access the power outlet in
case of emergencies that might require the user to pull
the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by
a heavy object could result in electric shock or fire.

Safety information 10
1. Introduction
Caution
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5
Operating method
Caution
Do not remove the plug by pulling on the cord; do not
handle the plug with wet hands.
This could result in electric shock or fire.
During an electrical storm or for a period of non-
operation, remove the power plug from the electrical
outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet
appears damaged, unplug the machine from all
interface connections and request assistance from
qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do
not attempt to force it in.
Call an electrician to change the electrical outlet, or this
could result in electric shock.
Do not allow pets to chew on the AC power, telephone
or PC interface cords.
This could result in electric shock or fire and/or injury to
your pet.
If the machine does not operate properly after these
instructions have been followed, unplug the machine
from all interface connections and request assistance
from qualified service personnel.
Otherwise, this could result in electric shock or fire.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine
and paper tray.
You may get injured.

Safety information 11
1. Introduction
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6
Installation / Moving
Warning
Caution
Do not block or push objects into the ventilation
opening.
This could result in elevated component temperatures
which can cause damage or fire.
Be care when replacing paper or removing jammed
paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the
paper output area may get hot. Do not allow children to
touch.
Burns can occur.
When removing jammed paper, do not use tweezers or
sharp metal objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper
output tray.
It can damage the machine.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord
from the electrical outlet.
Do not place the machine in an area with dust, humidity,
or water leaks.
This could result in electric shock or fire.
Before moving the machine, turn the power off and
disconnect all cords.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with
1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18
lbs), lift with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift
with 4 or more people.
The machine could fall, causing injury or machine
damage.

Safety information 12
1. Introduction
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7
Maintenance / Checking
Caution
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine
damage.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you
are using, contact the electrical utility company.
Use only No.26 AWGaor larger, telephone line cord, if
necessary.
Otherwise, it can cause damage to the machine.
Do not put a cover over the machine or place it in an
airtight location, such as a closet.
If the machine is not well-ventilated, this could result in
fire.
Make sure you plug the power cord into a grounded
electrical outlet.
Otherwise, this could result in electric shock or fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in
electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2
meters (6 feet) with a 110 V machine, then the gauge
should be 16 AWG or larger.
Otherwise, it can cause damage to the machine, and
could result in electric shock or fire.
a. AWG: American Wire Gauge
Unplug this product from the wall outlet before
cleaning the inside of the machine. Do not clean the
machine with benzene, paint thinner or alcohol; do not
spray water directly into the machine.
This could result in electric shock or fire.
When you are working inside the machine replacing
supplies or cleaning the inside, do not operate the
machine.
You could get injured.

Safety information 13
1. Introduction
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8
Supply usage
Caution
Keep the power cable and the contact surface of the
plug clean from dust or water.
Otherwise, this could result in electric shock or fire.
• Do not remove any covers or guards that are
fastened with screws.
• Fuser units should only be repaired by a certified
service technician. Repair by non-certified
technicians could result in fire or electric shock.
The machine should only be repaired by a Samsung
service technician.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by
yourself.
It can damage the machine. Call a certified technician
when the machine needs repairing.
To clean and operate the machine, strictly follow the
user's guide provided with the machine.
Otherwise, you could damage the machine.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge
or fuser unit.
This could cause an explosion or uncontrollable fire.
When changing the toner cartridge or removing
jammed paper, be careful not to let toner dust touch
your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When storing supplies such as toner cartridges, keep
them away from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause
damage to the machine.
In case of damage due to the use of recycled supplies, a
service fee will be charged.

Safety information 14
1. Introduction
When toner gets on your clothing, do not use hot water
to wash it.
Hot water sets toner into fabric. Use cold water.

15
1. Introduction
Machine overview
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9
Accessories
Power cord Quick installation guide
Software CDa
a. The software CD contains the printer driver and applications.
Misc. accessoriesb
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific
model.

Machine overview 16
1. Introduction
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10
Front view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country.
1Output tray 4Paper level indicator 7Paper width guides on a manual
feeder/multi-purpose tray
2Control panel 5 Tray 1 8 Output support
8
6
3
4
5
2
1
7

Machine overview 17
1. Introduction
3Front cover 6Manual feeder/Multi-purpose
tray

Machine overview 18
1. Introduction
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11
Rear view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country.
1Network porta
a. Network and wireless models only (see "Features by models" on page 6).
3Power-switch 5Rear cover
2USB port 4 Power receptacle
1
3
4
2
5

19
1. Introduction
Control panel overview
This control panel may differ from your machine depending
on its model. There are various types of control panels.
1Toner LED Shows the status of the toner (see "Status
LED" on page 60).
2(Status
LED)
Shows the status of your machine (see
"Status LED" on page 60).
3
Eco
Enters eco mode to reduce toner
consumption and paper usage (see "Eco
options" on page 41).
6
3
4
5
2
1
4
(Demo)/
(WPS)/
(Print
screen)
•Demo: Prints a demo page.
•WPS: Configures the wireless network
connection easily without a computer (see
Admin Guide).
•Print screen: Press this button and the
green LED will start blinking. If you want to
print only the active screen, release the
button when the green LED stops
blinking. If you want to print the whole
screen, release the button while it’s
blinking.
•Print Screen can only be used
in the Windows and Macintosh
operating systems.
• You can only use this function
with USB-connected machine.
• When printing the active
window/whole monitor screen
using the print screen button,
the machine may use more
toner depending on what is
being printed.
• You can only use this function if
the machine’s Smart Panel
program is installed.

Control panel overview 20
1. Introduction
5
(Cancel)
Stops an operation at any time and there are
more functions.
•Cancels the current job.
•Prints demo page: Press and hold this
button for about 2 seconds until the status
LED blinks, and release.
•Prints configuration reports/network
configuration reportsa: Press and hold
this button for about 4 seconds until the
status LED blinks, and release.
6(Power) You can turn the power on and off with this
button.
a. Network and wireless models only (see "Features by models" on page 6).