Samsung RFG297AA User manual

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Thank you for purchasing your Samsung product.
To receive more complete service.
please register your product at
www.samsung.com/global/register

KEY FEATURES OF YOUR NEW REFRIGERATOR
Your Samsung French Door Refrigerator comes equipped with various innovative storage and energy-efficient
features.
o Twin Cooling System
The Refrigerator and Freezer have separate evaporators. Due to this independent cooling system,
the Freezer and Refrigerator cool more efficiently.
Additionally, this separate air flow system prevents food odor of one compartment from seeping into
other compartments.
o Cool Select Pantry TM
The Cool Select pantry TM is a full-width drawer with adjustable temperature control.
,, Bigger & Wider Space
The wide shelf area and pantry provide enough space for larger items like a pizza box, etc.
The wide freezer drawer also provides enough space for 2-3 turkeys.
o Secure Auto Close
The Secure Auto Close feature will automatically close a door that is slightly open.
o Compact Ice Maker
The Ice maker can dispense cubed or crushed ice.
o Digital Display and Temperature Control
o Water Filtration System
o Door Alarm
A helpful beeper alerts you if door is ajar.
o Tilting Pocket
The Tilting pocket can be used to store up to a 16" pizza.
o Auto Pull Out Drawer
The upper drawer in the freezer comes out automatically as you just open the freezer door.
o Easy Handle
Freezer door can be opened with less effort.
o Energy Star
Energy star labeled this product could save your energy costs.
For easy future reference, write the model and serial
number down. You will find your model number and
serial number on the left side of the refrigerator.
Model #
Serial #
2 Features

SAFETY INFORMATION
Before using your new Samsung French Door Refrigerator,please read this manual thoroughly to
ensurethat you know how to safely and efficiently operate the features and functions that your
new appliance offers,
Because the following instruction covers various models, the characteristics of your Refrigerator
may differ slightly from the Refrigerator described in this manual, Ifyou haveany question, contact
us at 1-800-SAMSUNG or find help and information online at www,samsung,com,
What the icons and signs in this user manual mean '
Hazards or unsafe practices that may result in severe personal injury or death.
WARNING
Hazards or unsafe practices that may result in minor personal injury or property
CAUTION damage.
\ To reduce the risk of fire, explosion, electric shock, or personal injury when using your
CAUTION refrigerator, follow these basic safety precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
These warning signs are here to prevent injury to you and others.
Please follow them explicitly
Keep this manual in a safe place for future reference.
SEVEREWARNING SIGNS
QDo not plug several appliances into the same power receptacle.
•Large appliances draw a lot of power. Powering more than one appliance or machine from a single power source
could cause overheating and cause a fire.
Make sure that the power plug is not kinked or damaged by the back of the Refrigerator.
•A damaged power plug may overheat and cause a fire.
Do not spray water directly into or on the outside of the Refrigerator/Freezer drawer.
•Water could get into the interior machine parts and cause electric shock.
Do not use aerosols near the Refrigerator.
•Aerosols used near the Refrigerator may cause an explosion or fire.
Safety Inforrration 3

Do not putA undue stress on the power cord or place heavy articles on it.
• Placing heavy articles on the power cord create the risk of explosion or fire.
Do not insert the power plug with wet hands.
It may cause electric shock.
Do not put a container filled with water on the Refrigerator.
If it spills, it may cause fire or electric shock.
Do not install the Refrigerator in a damp place or place where it may come in contact
with water.
Wet and/or deteriorated insulation of the internal electrical parts may cause electric shock or fire.
Do not store volatile or flammable substances in the Refrigerator.
Storing benzene, thinner, alcohol, ether, LP gas and other such products may cause explosions.
Do not disassemble or repair the Refrigerator by yourself.
You run the risk of fire, appliance malfunctions and/or personal injury. Call your nearest service center for
help from a qualified service technician.
Unplug the Refrigerator before changing the interior light.
Changing the light while the Refrigerator is plugged in may cause electric shock.
If you wish to dispose of the Refrigerator, remove the doors and seals before throwing
it away.
The doors(and their seals) can entrap a child ifthey climb into the Refrigerator.
Make sure that the doors are off, and ensure that no one is suffocated by being locked inside.
@The Refrigerator must be safely grounded
Always make sure that you have grounded the Refrigerator before attempting to investigate or repair any
part of the appliance. Power leakages can cause severe electric shock.
Never use gas pipes, telephone lines or other potential lightning attractors as an
electrical ground.
Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an
extension cord to power the Refrigerator, use only a 3-wire extension cord that has a 3-blade ground
plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extention
cord should be AC 115V-120V, 10A, or more. Additionally, if a grounding adapter is used, make sure the
receptacle box is also fully grounded.
4 Safety Info_rration

CAUTION SIGNS
Use good judgment when filling the Refrigerator with food and drinks.
• In an overfull Refrigerator, heavy, fragile, bulky or breakable items may fall out and cause personal injury
and/or damage to surrounding objects.
Do not put bottles or glass containers in the Freezer drawer.
When the contents freeze and then expand, the glass may break and cause personal injury or leave
dangerous glass shards in the Freezer.
If the electrical wall socket is loose, do not insert the power plug.
There is a risk of electric shock or fire. Have the plug looked at by a licensed electrician.
Never unplug your Refrigerator by pulling on the power cord.
Always grip the power cord firmly and pull straight out from the outlet. Yanking or pulling on the power
cord may cause a short-circuit, fire and/or electric shock.
A damaged power cord must be replaced by the manufacturer, a certified service agent or qualified service
personnel.
Do not store articles on the top of the appliance.
When you open or close the door, the articles may fall and cause personal injury and/or damage to
surrounding objects.
Do not store pharmaceutical products, scientific materials and temperature-sensitive
products in the refrigerator.
Products that require exact temperature controls should not be stored in the Refrigerator.
,6,
CAUTION Do not allow children to climb, stand or hang on shelves and handles of the
Refrigerator. they could damage the Refrigerator and seriously injure themselves.
Do not sit on the freezer door. the door may break.Do not allow children to climb into
the freezer basket.
!f you notice a chemical or burning plastic smell or see smoke, unplug the Refrigerator
_mmediately and contact your samsung Electronics service Center.
®After your Refrigerator is in operation, do not touch the cold surfaces in the Freezer
compartment. Particularly when hands are damp or wet, skin may adhere to these
extremely cold surfaces.
Skin may stick to the surface and you may get frostbite.
Do not put your hands under the appliance.
Any sharp edges may cause personal injury.
Safety Info_rration 5

nform on
Never put fingers or other objects into the water dispenser hole or ice chute.
=It maycausepersonalinjuryand/or materialdamage.
If the Refrigerator will not be used for a long period of time (for example, over
several months}, unplug the power from the wall,
• Overtime, deteriorationinthe powercord insulationmaycausefire.
Do not use awet or damp cloth when cleaning the plug.
Remove any dust or foreign matter from the power plug pins,
A Dirtypowerplugcan increasethe riskoffire.
If the Refrigerator is disconnected from the power supply, you should wait for
at least five minutes before plugging it back in,
Do not place the equipment directly in sunlight,
The appliance must be positioned for easy access to power source,
If the power cord is damaged, it must be replaced by the manufacturer, a
certified service agent or qualified service personnel,
if you have a long vacation planned, empty the Refrigerator and turn it off,
Wipeexcessmoisturefromthe insideand leavethe doorsopen to keepodorand moldfrom
developing.
Service warranty and Modification
Anychangesor modificationsperformedby a 3rd partyon thisfinishedapplianceisnot covered
underSamsungwarrantyservice,norcan Samsungbe responsibleforsafetyissuesthat result
from3rd party modifications.
/K Children can get trapped inside Refrigerators,
....... Before you throw away your old Refrigerator or Freezer, make sure that you;
Takeoffthe doors.
Leaveallshelvesinplacesso that childrenmaynot easilyclimb insideand shutthe doorwhilethey
areinside.
This appliance is not intended for use by small children or infirm persons without
capable, adult supervision. Small children should be supervised when using the
appliance,
Do not block air holes
Iftheair holesareblocked,especiallywith plasticbag,refrigeratorcan beovercooled.
Ifthis cooling periodlastslong, waterfilterwill be brokenandcausewaterleakage.
6 Safety Info_rration

FRENCH SETTING UP YOUR DOOR REFRIGERATOR 08 Getting ready to install the refrigerator
09 Removing the refrigerator doors
12 Reattaching the refrigerator doors
15 Adjusting the doors
16 Making minor adjustments between doors
17 Adjusting the freezer drawer level
18 Checking the water dispenser line
19 Installing the water line
OPERATING YOUR SAMSUNG
FRENCH DOOR REFRIGERATOR
_f
21 Setting up the refrigerator
22 Using the control panel
23 Using the digital display
24 Controlling the temperature
25 Using the ice and cold water dispenser
26 Parts and Features
27 Storing food
29 Using the Cool Select Pantry TM
30 Removing the refrigerator accessories
32 Removing the freezer accessories
33 Cleaning the refrigerator
34 Changing the interior lights
35 Changing the water filter
36 Using the doors
TROUBLESHOOTING
37 Troubleshooting
WARRANTY
ii !!i 38 Warranty

GETTING READY TO INSTALL THE REFRIGERATOR
Congratulations on your purchase of the Samsung French Door Refrigerator. We hope you enjoy the state-of-art
features and efficiencies that this new appliance offers.
Selecting the best location for the Refrigerator
• A location with easy access to the water supply.
A location without direct exposure to sunlight.
A location with level (or nearly level)flooring.
A location with enough space for the Refrigerator doors to
open easily.
Allow sufficient space for air circulation of the internal
cooling system.
If the Refrigerator does not have enough space, the internal
cooling system may not work properly.
/
j_
/f
First thing! Make sure that you can easily move your Refrigerator to its final location by measuring doorways
(both width and height), thresholds, ceilings, stairways, etc.
The following chart details the exact height and depth of Samsung French Door Refrigerator.
MODEL RFG297AA
Capacity(Cu. Ft) 29
Width 35 ¾
with Hinge 69 7_
Case Height
Dimension(inch) without Hinge 68
with Door 35 ¾
Depth without Door 29
®
Allow clearance to the right, left, back and top when installing. This will help reduce power consumption and keep
your energy bills lower.
Do not install the Refrigerator where the temperature will go below 50 °F (10 °C).
CAUTION
When installing, servicing, or cleaning behind the
refrigerator, be sure to pull the unit straight out and
push back in straight after finishing.
Also, make sure your floor supports the full-load
regrigerator.
Otherwise, it may cause floor damage.
8 Setting Up

SETTING UP THE REFRIGERATOR
Now that you have your new Refrigerator installed in place, you are ready to set up and enjoy the features and
functions of the appliance. By completing the following steps, your Refrigerator should be fully operational.
1. Place the Refrigerator in an appropriate location with reasonable clearance between the wall and the
Refrigerator. Refer to installation instructions in this manual.
2. Once the Refrigerator is plugged in, make sure the interior light comes on when you open the doors.
3. Set the Temperature control to the coldest temperature and wait for an hour. The Freezer will get slightly
chilled and the motor will run smoothly.
4. After powering the Refrigerator, it will take a few hours to reach the appropriate temperature. You can
store food and drinks in the Refrigerator after the temperature is sufficiently cool.
®Check the accessory list below.
h
Water filter Hexwrench Fastener Compression fitting Compression nut
(DA29-00003B) (DA80-00002C) (DA60-00143B) (DA62-00305A) (DA74-00070B)
REMOVING THE REFRIGERATOR DOORS
If the Refrigerator is too large to pass through your doorway easily, you can remove the refrigerator doors.
Tools you will need
Philips screwdriver Flat-blade screwdriver Wrench Pliers Allen wrench(3/16")
Disassemble the Refrigerator doors
1. With the door opened, remove the Top Table cap
({_})with a Flat head screwdriver, and close the
door.
Remove the 3 screws holding down the Top Table
and remove the Top Table(G ).i
.Disconnect the electrical connector (_}) above
the upper right door hinge and the 3 electrical
connectors (@) above the upper left door hinge.
Disconnect the water tube (_) by pulling the tube
fitting ((_) apart as shown in the picture.
Setti_g Up 9

.Remove the 3 hex head bolts (1_) attached
to the upper left and right door hinges with a
Wrench(10ram).
With a Philips head screwdriver, remove the
ground screw (_) attached to the upper left and
right door hinges.
Remove the upper left and right door hinges ([_}).
%
, i ,
4. Lift the door straight up to remove.
.With a Philips head screwdriver, remove the two
screws (_}) attached to the lower left and right
door hinges_
With an Wrench(10mm), remove the two hex
head bolts (1_) attached to the lower left and
right door hinges_
Remove the lower left and right door hinges (1_).
10 Setting Up

DISASSEMBLE THE FREEZER DRAWER
1. Push the upper drawer until it reaches to the cabinet rear wall.
/
2. Remove the tilting pocket(_}) by pulling on both brackets(_})
upward at the same time.
3. Take out the lower basket(l_})) by lifting the basket up from
rail system.
4. Remove four 10mm hex-head bolts from both sides.
5. Lift the freezer door up from the rails.
Settng Up 11

REATTACHING THE REFRIGERATOR DOORS
Assemble the Refrigerator doors
1. Reattach the lower left and right door hinges(G ) .
With a Philips head screwdriver, insert and tighten the
2 screws (1_) into the lower left and right door hinges.
With a Wrench(10mm), insert and tighten the 2 hex
head bolts (1_}) into the lower left and right door hinges.
@
.Place the hole in the bottom of the door over the lower
hinge(@).
(_)Be careful not to miss the hinge cap because it can
be easily taken off. @
.Insert the upper hinges (_) into the holes at the top of
the doors.
With a Wrench(lOmm), insert and tighten the 3 hex
head bolts ([_) into the upper left and right door
hinges.
With a Philips head screwdriver, insert and tighten the
ground screw ((_) into the upper left and right door
hinges.
%
12 Setting Up

REATTACHING THE REFRIGERATOR DOORS
.Reconnect the 3 electrical connector (_) found above
the upper left door hinge. Reconnect the electrical
connector (@) found above the upper right door hinge.
Reattatch the water tube (_}) by pushing the tube
fitting ([_) as shown in the picture.
%
.Position the Top Table (_)) in place.
With a Philips head screwdriver, insert and tighten the
3 screws into the Top Table. With the door opened,
reinsert the Top Table cap ([_)) and close the doors.
When reattaching the top table, make sure that the
wires are not pressed or damaged by the top table.
Setti_g Up 13

ASSEMBLE THE FREEZER DRAWER
1. Pull out the rails to the full length on each side of the cabinet evenly.
2. Hang the freezer door front onto open slots on the sides.
3. Tighten four lOmm hex-head screws completely.
4. With the drawer pulled out fully, insert the lower basket ((_) into
the rail system.
5. Hook the ends of the tilting pocket ((3_) into both brackets (_}),
and push down until they lock into place.
14 settng up

ADJUSTING THE DOORS
Now that the doors are back on the Refrigerator, you want to make sure the Refrigerator is level so that you can
make final adjustments. If the Refrigerator is not level, it will not be possible to get the doors perfectly even.
when the Left door is lower than the Right door.
Insert a flat-blade screwdriver into a notch on the left control lever, turn it clockwise or counter-clockwise to
level the left door.
Control Lever
Screwdriver
when the Left door is higher than the Right door.
Insert a flat-blade screwdriver into a notch on the right control lever, turn it clockwise or counter-clockwise
to level the right door.
Control Lever
Screwdriver
We do not recommend making small adjustments with the control lever. Instead, refer to the next page
for the best way to make minor adjustments to the doors.
setti_g up 15

MAKING MINOR ADJUSTMENTS BETWEEN DOORS
Remember a level Refrigerator is necessary for getting the doors perfectly even. If you need help, review the
previous section on leveling the Refrigerator.
When the left I
door is lower
than the right
door.
w
Adjustn Adjustment
part
When the left
door is higher
than the right
door.
1. If you open the drawer ((_), you can see the lower hinge ([_).
2. Insert the supplied hex wrench (_) into the shaft (@) of the lower hinge.
3. Please adjust the height by turning the hex wrench ([_) clockwise ( ) or counter-clockwise ( ).
_when you turn the hex wrench counter-clockwise( ), the door will move up.
.After adjusting the doors, please insert the supplied fastener-ring ([_),using a pair of pliers ([_),in the
gap between the hinge-grommet (_),and the lower hinge ([_). The number of fastener-rings you'll
need to insert depends on the gap.
O
Four fastener-rings are enclosed with the refrigerator.
The thickness of each fastener-ring is 0.04 inch.
16_ Setting Up

ADJUSTING THE FREEZER DRAWER LEVEL
Adjustment part
_ Hu _
Freezer Drawer
f_
.Locate the height-adjuster (1_)) in the freezer drawer.
Unscrew the four Phillips screws (I]_}) slightly to loosen the door.
E
2. Loosen the controller screw(G ) with a Phillips screwdriver.
3. Find the best level to align the door slope.
Example) The slope is about 2mm (0.08inch) as shown below.
SIope_______________________
Reference __
plane ._____ ,v
- Rotate the Height Adjuster to +2.0 to reduce the door
slope.
After adjustment, first tighten screw (3)and then screw(2).
Setti_g Up 17

CHECKING THE WATER DISPENSER LiNE
A water dispenser is one of the helpful features on your new Samsung Refrigerator. To help promote better
health, the Samsung water filter removes unwanted particles from your water. However, it does not sterilize or
destroy microorganisms. You may need to purchase a water purifying system to do that.
In order for the ice maker to operate properly, a water pressure of 20-125 psi (pound per square inch)is
required.
Under normal conditions, a 170 cc (5.75 oz.) paper cup can be filled in 10 seconds.
If the Refrigerator is installed in an area with low water pressure (below 20psi), you can install a booster pump to
compensate for the low pressure.
Make sure the water storage tank inside the Refrigerator is properly filled. To do this, press the water dispenser
lever until the water runs from the water outlet.
Water line installation kits are available at extra cost from your dealer. We recommend using a water supply
kit that contains copper tubing.
Connecting to the water supply line
1. First, shut off the main water supply line and turn the ice-maker off.
2. Locate the nearest cold, drinking water line.
3. After connecting the water supply to the water filter, turn your main water supply back on and flush four
or more gallons into a bucket to clear and prime the water filter.
QCold water line
Pipe clamp Water line installation kit
Shut off valve
18 Setting Up

INSTALLING THE WATER LINE
Connecting the water line to the Refrigerator.
There are several items that you need to purchase to complete this connection. You
may find these items sold as a kit at your local hardware store.
• 1/4" compression nut, copper tubing
, plastic tubing • ferrule
Plastic tubing®
(Supplied) Compression nut@
(1/4") (Supplied)
Compression fitting
(Supplied)
Ferrule
(Not supplied)
_NPPe_tp;_nd__
Compression nut@
(1/4") (Not supplied)
Plastic tubing O
(Not supplied)
1. Slip the compression nut ® through the supplied plastic tubing ®.
2. Tighten the compression nut ® onto the 1/4" compression fitting.
- If you are using copper tubing, slip the compression nut ® (not included) and ferrule (not included) on
copper tubing (not included) as shown.
- If you are using plastic tubing ®, insert the molded end of the plastic tubing ® into the compression
fitting.
3. Tighten the compression nut ® onto the compression fitting. Do not over-tighten the compression nut ®.
4. Turn water on and check for any leakage.
Only connect the water line to a drinkable water source.
If you have to repair or disassemble the water line, cut off 1/4" of the plastic tubing to make sure you get a snug,
leak-free connection.
Installing the water filter.
1. Remove the water filter cover(l_}})
2. Remove the fixed cap by turning it counter clockwise.
Keep the cap in a safe place for later use if you don't
use the filter.
3. Remove the water filter from the box and put a
replacement indicator sticker on the filter as shown.
Place the sticker on the filter that dates six months in
the future. For example, if you install the water filter in
March, put the "SEP" sticker on the filter to remind you
to replace it in September. That way you'll know when
it is time to replace the filter. Normally, a filter life is
about 6 months.
CZZD
Setti_g Up 19

.
.
Remove the filter cap and insert the filter into the filter
housing.
Slowly turn the water filter 90 ° clockwise to align with the
printing mark on the cover, locking the filter in position.
Make sure to align the water filter label mark with center of
cover filter printing as illustrated. Remember, do not over-
tighten.
i/
/z ¸
Separation
of red cap,
Cover filter, ®
Turn until the label
aligned,
_You should remove the right side upper glass shelf before installing water filters.
Removing any residual matter inside the water supply line
after installing the water filter.
1. Turn ON the main water supply & turn OFF the valve to the water supply
line.
2. Run water through the dispenser until the water runs clear (approx. 6-
7minutes). This will clean the water supply system and remove air from the
lines.
3. Additional flushing may be required in some households.
4. Open the Refrigerator door and make sure there are no water leaks coming
from the water filter.
®
Be sure to flush the dispenser thoroughly or water may drip from the dispenser.
This is due to the fact that there is still air in the line.
20 Setti-_g Up