Samsung SNV-6012M User manual

NETWORK CAMERA
User Manual SNV-6012M

Copyright
©2013Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The default password can be exposed to a hacking thread so it is recommended to change the password
after installing the product.
Note that the security and other related issues caused by the unchanged password shall be responsible
for the user.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling
in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Class construction
An apparatus with CLASS construction shall be connected to a MAINS
socket outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call
a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of
an approved agency is employed.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The CVBS out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
Please use the input power with just one camera and other devices must not
be connected.
The ITE is to be connected only to PoE networks without routing to the
outside plant.

overview
6_ overview
Please read the following recommend safety precautions carefully.
yDo not place this apparatus on an uneven surface.
yDo not install on a surface where it is exposed to direct sunlight, near
heating equipment or heavy cold area.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not place a glass of water on the product.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
10 Recommended PC Specifications
10 Recommended Micro SD/
SDHC/SDXC Memory Card
Specifications
11 What’s Included
12 At a Glance
INSTALLATION &
CONNECTION
14
14 Installation
17 Inserting/Removing a Micro SD
Memory Card
18 Memory Card Information
(Not Included)
19 Connecting with other Device
NETWORK CONNECTION
AND SETUP
21
21 Connecting the Camera Directly
to Local Area Networking
22 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
23 Connecting the Camera Directly
to a PPPoE Modem
24 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
25 Buttons used in IP Installer
26 Static IP Setup
30 Dynamic IP Setup
31 Port Range Forward (Port Mapping)
Setup
33 Connecting to the Camera from a
Shared Local PC
33 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
SETUP SCREEN
50
50 Setup
50 Video Setup
63 Network Setup
74 Event Setup
88 System Setup
APPENDIX
95
95 Specification
100 Product Overview
101 Troubleshooting
103 Open Source Announcement
WEB VIEWER
34
34 Connecting to the Camera
36 Login
37 Installing Silverlight Runtime
40 Installing STW WebViewer Plugin
42 Using the Live Screen
44 Playing the recorded video

English _9
●OVERVIEW
PRODUCT FEATURES
yM12 Standard
Use the M12 connectors to the camera cable to support vibration proof/waterproof (IP66).
yDustproof/Waterproof (IP66)
The dustproof and waterproof design makes you feel at ease when installing the product
outdoors or exposing it to rain.
yFull HD Video Quality
yMulti-Streaming
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
yWeb Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
yTampering Detection
Detects tempering attempts on video monitoring.
yMotion Detection
Detects motion from the camera’s video input.
yIntelligent Video Analysis
Analyzes video to detect logical events of specified conditions from the camera’s video
input.
yFace Detection
Detects faces from the camera’s video input.
yAuto Detection of Disconnected Network
Detects network disconnection before triggering an event.
yONVIF Compliance
This product supports ONVIF Profile-S.
For more information, refer to www.onvif.org.

overview
10_ overview
RECOMMENDED PC SPECIFICATIONS
yCPU : Intel Core 2 Duo 2.4 GHz or higher (for using 1920x1080 30 fps)
Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)
`Web Plug-in is optimized to SSE 4.1 Instruction Set.
yOperating System : Windows XP, VISTA, 7, 8, Mac OS X 10.7
yResolution : 1280X1024 pixels or higher (32 bit color)
yRAM : 2GB or higher
yWeb Browser : Microsoft Internet Explorer (Ver. 10, 9, 8, 7), Mozilla Firefox (Ver. 19, 18,
17, 16, 15, 14, 13, 12, 11, 10, 9), Google Chrome (Ver. 25, 24, 23, 22, 21, 20, 19, 18, 17,
16, 15), Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 Only), 5.1.7)
`Windows 8 is supported only in the Desktop mode.
`Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
`For IPv6 connection, Window 7 or higher is recommended.
`For Mac OS X, only the Safari browser is supported.
yVideo Memory : 256MB or higher
J `If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
`For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.
RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD
SPECIFICATIONS
y4GB ~ 64GB
yFor your camera, we recommend you use a memory card from the following
manufacturers:
Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend
yFor the framerate below 30 fps, it is recommended to use the specification memory card
of Class 6 or higher.
yFor the framerate over 31 fps, it is recommended to use the specification memory card of
Class 10 UHS or higher.

English _11
●OVERVIEW
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description
Camera 1
Instruction book,
Installer S/W CD,
CMS S/W DVD
2
Quick Guide
(Optional) 1
Warranty card
(Optional) 1
Cable for the testing monitor 1Used to test the camera connection to a
portable display device
L Wrench 1Used to remove/fix the dome cover
M4 Tapping Screw 3Used for securing the camera to the wall or
ceiling

overview
12_ overview
AT A GLANCE
Appearance
Item Description
a
M12 Female
connector cable
Connect to the M12 Male connector cable for power supply and network
connections.
b
Dome Cover Dome cover for the lens and unit protection.
M `Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied
ethanol.
J `Ensure that you can find a dehumidifier of Silica gel inside the cover when removing the cover.
Otherwise, the product may get moist inside.
`If you find that the product gets moist due to a deteriorated dehumidifier of silica gel, contact us
at the service center for technical assistance.
a
b

English _13
●OVERVIEW
Inside
Item Description
a
Fixing Hole Hole used for securing the camera on a ceiling.
b
Micro SD Memory
Card Compartment Compartment for the Micro SD memory card.
c
Reset Button
Resets the camera settings to the default. Press and hold for about 5
seconds to reboot the system.
JIf you reset the camera, the network settings will be adjusted so that
DHCP can be enabled. If there is no DHCP server in the network, you
must run the IP Installer program to change the basic network settings
such as IP address, Subnet mask, Gateway, etc., before you can
connect to the network.
d
Video Out Port Analog video output port. (for installation)
e
Lens Cover Used for protecting and fixing the lens.
VIDEO
RESET
c
d
b
a
e

14_ installation & connection
installation & connection
INSTALLATION
Precautions before installation
Ensure you read out the following instructions before installing the camera:
yWhen installing on a ceiling, desired spot must be capable of supporting at least 5 times
of the camera’s weight.
yStuck-in or peeled-off cables can cause damage to the product or a fire.
yFor safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case.
yThis camera is compliance with the IP66 specifications and is a water proof product,
however, no waterproofing will be provided with the jack if you don’t use the M12
connector and cables.
When you install this product, it is recommended to use an external cable that meets the
M12 specification.
Disassembling
Using the L-wrench provided, loosen 3 screws by
turning them counterclockwise and separate the dome
cover.
`Note that it is not necessary to loosen the screw completely.

English _15
●INSTALLATION & CONNECTION
Installing the camera on the ceiling or a wall
1. Select a location where you want to install
the camera.
2. Insert the provided screw into the camera
hole and turn it clockwise.
3. Close the dome cover and turn it clockwise
using the L-wrench.
J `If the cover is not fixed tightly, you may
encounter a problem with waterproofing. (IP66)
Outdoor installation
As water can leak from the gap of the externally connected cable if you install it outside
a building without using an M12 connector and an M12 cable, you need to use
waterproofing butyl rubber tape for waterproofing as shown below.
1. Connect the power, I/O, BNC, and LAN
cables.
2. Wrap the black cable jacket (Area A) and the
cable connection area with waterproof (butyl
rubber) tape so that more than half of the
butyl rubber tape is overlapped.
J `If the cable jacket is not waterproofed properly,
then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping.
`Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.
VIDEO
RESET
VIDEO
RESET
Fixing Hole
Camera
Camera
Camera
System
System
System
AA

installation & connection
16_ installation & connection
Adjusting the monitoring direction for the camera
`Adjusting the monitoring direction
You can adjust the camera direction only when the camera is fixed on the ceiling.
Then, turning the camera to the left or right is referred to as “Panning”, while tilting the
angle is “Tilting”. For panning, the panning limit is 10° for the clockwise, and 10° for the
counterclockwise, a total of 20° enabled; further rotation is stopped by the stopper.
- Adjust the panning angle so that the camera settles in the right horizontal position.
You can adjust the panning up to 10° in each one direction, and 10° in the other
direction, a total of 20°.
- Adjust the tilting angle so that the camera settles in the right vertical position. You can
adjust the tilting between 0° and 90°.
`Methods of adjustment
1. Loosen the screws on either ends of the lens cover by turning them counter
clockwise.
yThe case of wall installation
①After mounting the camera on the wall, adjust the panning angle so that the camera
faces a desired direction when tilting.
②Then, adjust the tilting angle so that the camera faces the monitoring direction.
yThe case of ceiling installation
①After mounting the camera on the ceiling, adjust the panning angle according to
the monitoring direction. You should adjust the panning angle lest that the video be
displayed upside down on the monitor.
②Then, adjust the tilting angle so that the camera faces the monitoring direction.
2. When done, turn the screw clockwise to fix the tilted angle of the lens.
J `For smoother Rotate adjustment, set the Tilt position between 60° ~ 80°.
Lens Cover

English _17
●INSTALLATION & CONNECTION
INSERTING/REMOVING A MICRO SD MEMORY CARD
J `Disconnect the power cable from the camera before inserting the Micro SD memory card.
`Do not insert the Micro SD memory card while it’s upside down by force.
Otherwise, it may damage the Micro SD memory card.
Inserting a Micro SD Memory Card
Push the Micro SD memory card in the direction of the arrow shown in the diagram.
Removing a Micro SD Memory Card
Gently press down on the exposed end of the memory card as shown in the diagram to
eject the memory card from the slot.
VIDEO
RESET
VIDEO
RESET
VIDEO
RESET
VIDEO
RESET

installation & connection
18_ installation & connection
J `Pressing too hard on the Micro SD memory card can cause the card to shoot out uncontrollably
from the slot when released.
`To pull out the micro SD memory card, turn off the camera power or set the device to <Off> of
<Storage> and press the [Apply ( )] button. (Page 75)
`If you turn off the camera or remove the Micro SD memory card that contains data from the
product, the data may be lost or damaged.
MEMORY CARD INFORMATION (NOT INCLUDED)
What is a memory card?
The memory card is an external data storage device that has been developed to offer an
entirely new way to record and share video, audio, and text data using digital devices.
Selecting a memory card that’s suitable for you
Your camera supports Micro SD/SDHC/SDXC memory cards.
You may, however, experience compatibility issues depending on the model and make of
the memory card.
For your camera, we recommend you use a memory card from the following
manufacturers:
Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend
Memory cards of 4GB ~ 64GB is recommended for using with this camera.
Playback performance can be affected depending on the speed of memory card, so use
the high-speed memory card.
For the framerate below 30 fps, it is recommended to use the specification memory card of
Class 6 or higher.
For the framerate over 31 fps, it is recommended to use the specification memory card of
Class 10 UHS or higher.
Memory Card Components
Micro SD/SDHC/SDXC
Contacts

English _19
●INSTALLATION & CONNECTION
CONNECTING WITH OTHER DEVICE
J `The CVBS out terminal of the product is provided for easier installation, and is not recommended
for monitoring purposes.
Connecting a connector cable
Connect the M12 male connector into the hole of the M12 Female connector of the
camera.
M `This camera uses Female, D-coded types.
`PoE (Power over Ethernet) is supported.
`You are recommended to use a shielded network connector.
VIDEO
RESET
Monitor
PoE Device
Monitor Out

installation & connection
20_ installation & connection
J `Connect this camera to a shielded network cable (STP).
`Please, use 4 poles, Male, D-coded type external cables that meet the M12 specification.
`Check whether the PoE device is properly connected to the ground.
Powering and networking
Connect your PoE device to the camera.
J `Connect to a PoE (Power over Ethernet) enabled router’s PoE connector.
`Use PoE (Power over Ethernet) that is compliant with the IEEE802.3af protocols.
You can only use a Mode A PoE device that supplies power through data pin pair 1, 2, 3, 6.
TX+
TX-
RX-
RX+