Samsung SNZ-6320 User manual

NETWORK CAMERA
User Manual SNZ-6320

Copyright
©2015 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent
the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by
mismanaging a password.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be supplied by Power Unit marked “Class 2” or “LPS” and
rated 12 Vdc, 0.8 A / 44-57 Vdc(PoE), 0.2 A.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling
in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The CVBS out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
Please use the input power with just one camera and other devices must not
be connected.
The ITE is to be connected only to PoE networks without routing to the
outside plant.

overview
6_ overview
Please read the following recommend safety precautions carefully.
yDo not place this apparatus on an uneven surface.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
yDo not expose the camera to radioactivity.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
10 Recomended PC Specifications
11 Recomended Micro SD/
SDHC/SDXC Memory Card
Specifications
11 NAS recommended specs
12 What’s Included
13 At a Glance
INSTALLATION &
CONNECTION
16
16 Inserting/Removing a Micro SD
Memory Card
17 Memory Card Information
(Not Included)
18 Connecting with other Device
NETWORK CONNECTION
AND SETUP
21
21 Connecting the Camera Directly
to Local Area Networking
22 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
23 Connecting the Camera Directly
to a PPPoE Modem
24 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
25 Buttons used in IP Installer
26 Static IP Setup
30 Dynamic IP Setup
31 Port Range Forward (Port Mapping)
Setup
33 Connecting to the Camera from a
Shared Local PC
33 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
SETUP SCREEN
50
50 Setup
50 Basic Setup
60 PTZ setup
65 Video & Audio setup
78 Network Setup
87 Event Setup
92 NAS (Network Attached Storage)
guide
109 System Setup
115 Viewing profile information
APPENDIX
116
116 Specification
120 Product Overview
121 Troubleshooting
123 Open Source Announcement
WEB VIEWER
34
34 Connecting to the Camera
35 Password setting
36 Login
37 Installing STW WebViewer Plugin
39 Using the Live Screen
43 Playing the recorded video

English _9
●OVERVIEW
PRODUCT FEATURES
•HD Video Quality
•Multi-Streaming
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
•Web Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
•Alarm
If an event occurs, the camera sends the relevant videos to the e-mail address or the FTP
server registered by the user, saves them in a Micro SD card or NAS, or sends the signal to
the alarm output terminal.
•Tampering Detection
Detects tempering attempts on video monitoring.
•Motion Detection
Detects motion from the camera’s video input.
•Intelligent Video Analysis
Analyzes video to detect logical events of specified conditions from the camera’s video
input.
•Face Detection
Detects faces from the camera’s video input.
•Audio Detection
Detects sound louder than a certain level specified by user.
•Auto Detection of Disconnected Network
Detects network disconnection before triggering an event.
•ONVIF Compliance
This product supports ONVIF Profile-S.
For more information, refer to www.onvif.org.

overview
10_ overview
RECOMENDED PC SPECIFICATIONS
•CPU : Intel Core 2 Duo 2.6 GHz or higher (for using 1920x1080 30 fps)
Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)
`Web Plug-in is optimized to SSE 4.1 Instruction Set.
•Resolution : 1280X1024 pixels or higher (32 bit color)
•RAM : 2GB or higher
•Supported OS : Windows XP / VISTA / 7 / 8 / 8.1, MAC OS X 10.7 / 10.8
•Supported Browser : Microsoft Internet Explorer (Ver. 8 ~ 11),
Mozilla Firefox (Ver. 9 ~ 19), Google Chrome (Ver. 15 ~ 32),
Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7) *Mac OS X Only
`Windows 8 is supported only in the Desktop mode.
`Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
`It is recommended to connect to IPv6 in Windows 7.
`The camera does not support Internet Explorer Compatability View settings.
`For Mac OS X, only the Safari browser is supported.
•Video Memory : 256MB or higher
J
`If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
`For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.
`It is advisable to use Intel Core 2 Duo 2.93GHz or higher in a multi-browser environment.

English _11
●OVERVIEW
RECOMENDED MICRO SD/SDHC/SDXC MEMORY CARD
SPECIFICATIONS
•4GB ~ 64GB
•For your camera, we recommend you use a memory card from the following
manufacturers:
Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend
•It is recommended to use memory cards of at least class 6 speed.
NAS RECOMMENDED SPECS
•Recommended capacity : 200GB or higher is recommended.
•Simultaneous access : One unit of NAS can accept a maximum of sixteen camera
accesses.
•For this camera, you are recommended to use a NAS with the following manufacturer’s
specs.
Recommended products Available sizes
Netgear NAS A maximum of 16 cameras can access simultaneously.
Synology NAS A maximum of 16 cameras can access simultaneously.
J
`When you use Netgear’s NAS equipment, do not allocate the capacity for use.
`If you use NAS equipment for purposes other than video saving, the number of accessible
cameras may be reduced.

overview
12_ overview
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description
Camera 1
Instruction book,
Installer S/W CD 1
Quick Guide
(Optional) 1
Warranty card
(Optional) 1
Camera Holder (Mount) 1Used to install the camera holder
Camera Holder (Mount) Screws 2Used to install the mount
6 terminal block 1Used by inserting an alarm in/out terminal
Cable for the testing monitor 1Used to test the camera connection to a
portable display device

English _13
●OVERVIEW
AT A GLANCE
Front Side
Item Description
a
Camera Holder
(Mount) Holes
Used when you mount the camera onto the bracket by fixing the camera
holder (mount) adaptor with the bracket.
b
Zoom Lens Built-in zoom lens.
M
`Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied
ethanol.
a
b

overview
14_ overview
Rear Side
Item Description
a
Micro SD Memory
Card Compartment Compartment for the Micro SD memory card.
b
Audio terminal
AUDIO OUT Terminal for audio output.
AUDIO IN Terminal for audio input.
c
Reset Button
Resets the camera settings to the default. Press and hold it for about 5
seconds to turn off the system indicator and restart the system.
JIf you reset the camera, the network settings will be adjusted so that
DHCP can be enabled. If there is no DHCP server in the network, you
must run the IP Installer program to change the basic network settings
such as IP address, Subnet mask, Gateway, etc., before you can
connect to the network.
d
Test Monitor Out Output port for test monitoring the video output. Use the test monitor cable
to connect to a mobile display and check the test video.
FOCUS
AUDIO OUT
VIDEO
SD POWER
RESET
NETWORK
ACT LINK DC 12V
AUDIO IN
1
2
3
4
5
6
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485 -
a b
c
d
e
f
g
h

English _15
●OVERVIEW
Item Description
e
SD, Power Indicators
SD
ON : A memory card is inserted and operates normally.
Flashing : Failed to record, insufficient space, or inserted
abnormally.
OFF : Camera is off, camera is restarting, or memory card is
not in place.
POWER ON : While the power is on
OFF : If the power is off
f
Power Port Used to plug the power cable.
g
Network Port Used to connect a PoE or LAN cable.
h
I/O Port
ALARM IN Used to connect the alarm input signal.
ALARM OUT Used to connect the alarm output signal.
ALARM COM Common port where the alarm output signal is connected.
GND Used for earth-grounding.
RS-485+ RS-485 Data line
RS-485- RS-485 Data line
J
`RS-485 port only supports direct connection with pan/tilt driver and external connections of the
RS-485 controller is not supported.

16_ installation & connection
installation & connection
INSERTING/REMOVING A MICRO SD MEMORY CARD
J
`Disconnect the power cable from the camera before inserting the Micro SD memory card.
Inserting a Micro SD Memory Card
As shown, loosen the screw before removing the Micro SD memory card. Insert the Micro
SD card in the arrow direction.
Removing a Micro SD Memory Card
Gently press down on the exposed end of the memory card as shown in the diagram to
eject the memory card from the slot.
J
`Pressing too hard on the Micro SD memory card can cause the card to shoot out uncontrollably
from the slot when released.
`To turn off the camera or remove the Micro SD memory card, set the card to <Off> in <Storage>
menu and press the [Apply ( )] button. (page 88)
`If you turn off the camera or remove the Micro SD memory card that contains data from the
product, the data may be lost or damaged.
`If there occurs a problem in the Micro SD memory, the SD LED indicator will blink.
NETWORK
VIDEO
ACT LINK
1
2
3
4
5
6
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485 -
NETWORK
VIDEO
ACT LINK
1
2
3
4
5
6
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485 -
NETWORK
VIDEO
ACT LINK
1
2
3
4
5
6
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485 -
NETWORK
VIDEO
ACT LINK
1
2
3
4
5
6
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485 -

English _17
●INSTALLATION & CONNECTION
MEMORY CARD INFORMATION (NOT INCLUDED)
What is a memory card?
The memory card is an external data storage device that has been developed to offer an
entirely new way to record and share video, audio, and text data using digital devices.
Selecting a memory card that’s suitable for you
Your camera supports Micro SD/SDHC/SDXC memory cards.
You may, however, experience compatibility issues depending on the model and make of
the memory card.
For your camera, we recommend you use a memory card from the following
manufacturers:
Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend
Memory cards of 4GB ~ 64GB is recommended for using with this camera.
Playback performance can be affected depending on the speed of memory card, so use
the high-speed memory card.
It is recommended to use memory cards of at least class 6 speed.
`Memory Card Components
Micro SD/SDHC
Contacts

installation & connection
18_ installation & connection
CONNECTING WITH OTHER DEVICE
J
`The BNC Out terminal of the product is provided for easier installation, and is not recommended
for monitoring purposes.
If you keep the BNC cable connected, a risk of lightening may cause damage or malfunction to
the product.
Ethernet Connection
Connect the Ethernet cable to the local network or to the Internet.
Power Supply
Use the screwdriver to connect each line (+, –) of the power cable to the corresponding
power port of the camera.
J
`Be careful not to reverse the polarity when you connect the power cable.
You can also use a router featuring PoE (Power over Ethernet) to supply power to the camera.
`If PoE and DC 12V are both applied, this camera will get supplied with power from PoE.
`Please make sure the monitor and camera are turned off when connecting them.
FOCUS
AUDIO OUT
VIDEO
SD POWER
RESET
NETWORK
ACT LINK DC 12V
AUDIO IN
1
2
3
4
5
6
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485 -
Monitor
Ethernet
Power

English _19
●INSTALLATION & CONNECTION
Electrical Resistance of Copper Wire at [20°C (68°F)]
Copper Wire Gauge (AWG) #24(0.22mm
2
)#22(0.33mm
2
)#20(0.52mm
2
)#18(0.83mm
2
)
Resistance (Ω/m) 0.078 0.050 0.030 0.018
Drop Voltage (V/m) 0.028 0.018 0.011 0.006
Recommended Distance (m) Less than 20 Less than 30 Less than 30 Less than 30
`As shown in the table above, you may encounter a voltage-sag depending on the wire length.
If you use an excessively long wire for camera connection, the camera may not work properly.
-Camera Operating Voltage: DC 12V ±10%
-Voltage drop measurements on the chart above may vary depending on the type and manufacture of
the copper cable.
Connecting to Audio Input/Output
1. Connect the AUDIO IN port of the camera with the microphone directly or LINE OUT
port of the amplifier that the microphone is connected to.
2. Connect the AUDIO OUT port of the camera with the LINE IN port of the speaker.
3. Check the specifications for audio input.
•Audio Codec : G.711 PCM. μ-law 64kbps 8kHz sampling
•Full duplex Audio
•Audio in : Used for mono signal line input (Max.2.4 Vpp)
•Audio out : Used for mono signal line output (Max.2.4 Vpp)
•Line out impedance :600Ω
NETWORK
VIDEO
ACT LINK
1
2
3
4
5
6
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485 -
Speaker Amp
PC
Amp
Network
Microphone Microphone
Speaker
Microphone

installation & connection
20_ installation & connection
Alarm I/O Wiring Diagram
Connecting to the I/O port box
Connect the Alarm I/O signal to the corresponding port of the rear port box.
•ALARM IN : Used to connect the alarm input signal.
•ALARM OUT : Used to connect the alarm output signal.
•ALARM COM : Common port where the alarm output signal is connected.
•GND : Used for earth-grounding.
•RS-485+ : Communication port for RS-485 receiver (+).
•RS-485- : Communication port for RS-485 receiver (-).
Connecting an external RS-485 device
Connect the camera with an external device using the [RS-485 +, -] ports.
You can control the pan/tilt operations of the camera via RS-485 communications.
`The GND connection is recommended for RS-485 communications. If you encounter a communication
failure, connect the GND pin as appropriate to correct the GND level between camera and external device.
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485-
1
2
3
4
5
6
(5mA sink)
(30VDC, 1A/125VAC, 0.3A)
FOCUS
AUDIO OUT
VIDEO
SD POWER
RESET
NETWORK
ACT LINK DC 12V
AUDIO IN
1
2
3
4
5
6
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485 -
1
2
3
4
5
6
ALARM IN
ALARM OUT
ALARM COM
GND
RS-485+
RS-485 -