Samsung HW-K360 User manual

Wireless Audio - Soundbar
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User manual
HW-K360
Wireless Subwoofer
(PS-WK360)

2
GETTING STARTED
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates “dangerous voltage”
inside the product that presents a risk of electric
shock or personal injury.
This symbol indicates important instructions
accompanying the product.
Class II product : This symbol indicates that it does not require a safety connection to electrical
earth (ground).
AC voltage : This symbol indicates that the rated voltage marked with the symbol is AC voltage.
DC voltage : This symbol indicates that the rated voltage marked with the symbol is DC voltage.
Caution, Consult Instructions for use : This symbol instructs the user to consult the user manual for
further safety related information.
WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
• This apparatus shall always be connected to a AC outlet with a protective grounding connection.
• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the
mains plug shall be readily operable.
CAUTION
• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the
apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power
plug must be easily and readily accessible at all times.

ENG
3
GETTING STARTED
WARNING: DO NOT INGEST BATTERY. CHEMICAL BURN HAZARD. The remote control supplied
withthis product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can
cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away
from children. If the battery compartment does not close securely, stop using the product and keep it
away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek
immediate medical attention.
PRECAUTIONS
Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker
located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough space
around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or
other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect
the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
99.1mm 99.1mm
68.6
mm
99.1mm
During thunderstorms, disconnect the AC plug from the
wall outlet. Voltage peaks due to lightning could damage
the unit.
Protect the product from moisture (i.e. vases), and
excess heat (e.g. a fireplace) or equipment creating
strong magnetic or electric fields. Disconnect the power
cable from the AC supply if the unit malfunctions. Your
product is not intended for industrial use. It is for
personal use only. Condensation may occur if your
product has been stored in cold temperatures. If
transporting the unit during the winter, wait approximately
2 hours until the unit has reached room temperature
before using.
Do not expose the unit to direct sunlight or other heat
sources. This could lead to overheating and cause the
unit to malfunction.
The batteries used with this product contain chemicals
that are harmful to the environment. Do not dispose of
batteries in the general household trash. Do not dispose
of batteries in a fire. Do not short circuit, disassemble, or
overheat the batteries. There is a danger of explosion if
the battery is incorrectly replaced. Replace only with the
same or equivalent type.

4
GETTING STARTED
CONTENTS
2 GETTING STARTED
2 Safety Information
5 What’s Included
6 DESCRIPTIONS
6 Front / RIGHT SIDE Panel
7 Bottom Panel
8 Remote Control
11 INSTALLATION
11 Installing the Soundbar
11 Installing the Wall Mount
16 CONNECTIONS
16 Connecting the Subwoofer
17 Connecting the Subwoofer and the
SWA-8000S (Sold Separately)
19 Connecting to a TV
19 Connecting to a TV Using a Digital Optical
Cable
20 TV SoundConnect
22 Connecting to External Devices
22 Optical or Analog Audio Cable
23 USB
25 FUNCTIONS
25 Input Mode
26 Bluetooth
29 Software Update
30 TROUBLESHOOTING
30 Troubleshooting
31 APPENDIX
31 Specifications
● Figures and illustrations in this User Manual are
provided for reference only and may differ from
actual product appearance.

ENG
5
GETTING STARTED
WHAT’S INCLUDED
BEFORE READING THE USER’S MANUAL
Note the following terms before reading the user manual.
+Icons used in this manual
Icon Term Definition
Caution
Indicates a situation where a function does not operate or settings may be canceled.
Note
Indicates tips or instructions on the page that help you operate a function.
Check for the supplied accessories shown below.
Remote Control /
Lithium Battery
(3V : CR2032)
Power Cord : 2 EA AC/DC Adapter: 2 EA Optical Cable
Wall Mount Guide Holder-Screw: 2 EA Screw: 2 EA
Bracket-Wall Mount L Bracket-Wall Mount R
●The appearance of the accessories may differ slightly from the illustrations above.
●The Micro USB cable is sold separately. To purchase, contact a Samsung Service Center or Samsung
Customer Care.

6
DESCRIPTIONS
FRONT / RIGHT SIDE PANEL
1 / (Volume) Button
Controls the volume level.
The numeric value of the volume level appears in the front
panel display.
2 (Source) Button
Selects the D.IN, AUX, BT, TV, or USB input.
●While the unit is powered on, pressing the
(Source) button for more than 3 seconds sets the
button to act as the (Mute) button. To cancel the
(Mute) button setup, press the (Source)
button for more than 3 seconds again.
3 (Power) Button
Turns the power on and off.
2
3
Right Side
Display
Displays the current mode.
1
●When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
●When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
●If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the Audio Setup
menu of your TV. Refer to the owner's manual supplied with your TV.
DESCRIPTIONS

ENG
7
DESCRIPTIONS
BOTTOM PANEL
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
DC 19V
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
DC 19V
(Power Supply In)
Connect the AC/DC power
adaptor to the power supply
jack, and then connect the
AC/DC power adaptor plug to
a wall outlet.
AUX IN
Connect to the Analog output
of an external device.
LABEL
(Micro USB Port)
Connect a Micro USB to Standard USB
adapter (not supplied) to the Micro USB
port, and then connect a USB device to
the adapter to play music from the USB
device. Refer to the USB Cable
specification on page 23.
DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an
external device.
●When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug.
Do not pull the cable.
●Do not connect this unit or other components to an AC outlet until all connections between components
are complete.
●Make sure to rest the AC/DC Adapters flat on a table or the floor. If you place an AC/DC Adapter so that it
is hanging with the AC cord input facing upwards, water or other foreign substances could enter the
Adapter and cause the Adapter to malfunction.

8
DESCRIPTIONS
REMOTE CONTROL
Repeat
Press to set the Repeat function during music playback from a USB device.
OFF - REPEAT : Cancels Repeat Playback.
TRACK - REPEAT : Plays a track repeatedly.
ALL - REPEAT : Plays all tracks repeatedly.
RANDOM - REPEAT : Plays tracks in random order.
(A track that has already been played may be played again.)
Mute
You can turn the volume down to 0 with the push of a button.
Press again to restore the sound to the previous volume level.
SOURCE
Press to select a source connected to the Soundbar.
Skip Forward
If there is more than one file on the device you are playing, and you press
the ]button, the next file is selected.
Bluetooth POWER
Press the Bluetooth POWER button on the remote to turn the Bluetooth
POWER On function on and off. See pages 21 and 27 for details.
SOUND
Surr.Sound adds depth and spaciousness to the sound. Pressing the
SOUND button repeatedly cycles through the Surr.Sound settings :
ON - SURROUND SOUND,OFF - SURROUND SOUND
SOUND EFFECT
You can select from 6 different sound modes - STANDARD (Original Sound),
MUSIC, CLEAR VOICE, SPORTS, MOVIE, and NIGHT MODE - depending
on the content you want to listen to.
Select the STANDARD mode if you want to enjoy the original sound.
Press and hold the  button for about 5 seconds to turn the Auto Power Link
function on or off.
OFF - POWER LINK, ON - POWER LINK
* Auto Power Link
Synchronizes the Soundbar to a connected Optical source via the Optical jack
so it turns on automatically when you turn on your TV. (See page 19)
• This function is only available in the D.IN mode.
●Soundbar is a Samsung proprietary name.
●Operate the TV using the TV's remote control.

ENG
9
DESCRIPTIONS
Volume
Adjusts the volume level of the unit.
Power
Turns the Soundbar on and off.
SOUND CONTROL
Press to select TREBLE, BASS, SUBWOOFER LEVEL, AUDIO SYNC,
REAR
SPEAKER, or REAR LEVEL .
Then, use the
 ,  buttons to adjust the Treble or Bass volume from -6 ~ +6,
SUBWOOFER LEVEL volume from -12, -6 ~ +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust
the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2KHz, 2.5KHz,
5KHz and 10KHz are selectable and each can be adjusted to a setting between
-6 and +6.
• To adjust the woofer level using the Samsung Audio Remote mobile app,
press the
[ , ] buttons to decrease or increase the woofer level within 3
seconds of pressing the WOOFER button.
If the Soundbar is connected to a digital TV and the video appears out of sync
with the audio, press the SOUND CONTROL button to select AUDIO SYNC to
sync the audio with the video. Use the
 ,  buttons to set the audio delay
between 0 ms and 300 ms. In USB mode, TV mode, and BT mode, the Audio
Sync function is not available.
To control the volume of the rear speaker sound, select REAR SPEAKER in
Sound Control, and then use the , buttons to toggle the rear volume
between OFF-RS and ON-RS.
To control the volume of the rear level sound, select REAR LEVEL in Sound
Control , and then adjust the volume between RS -6~+6 using the , 
buttons.
• The REAR SPEAKER and the REAR LEVEL mode are only available when
you connect the SWA-8000S (sold separately).
Play / Pause
Press the
p button to pause a file temporarily.
Press the
p button again to play the selected file.
Skip Back
If there is more than one file on the device you are playing, and you press
the
[ button, the previous file is selected.

10
INSTALLATION
+Controlling the Soundbar using Your TV Remote Control
1. Press and hold the SOUND button for more than 5 seconds while the Soundbar is turned on.
2. "ON - TV REMOTE" appears on the Soundbar's display.
3. In the TV's menu, set the TV speaker to external speaker.
●TV menus differ by manufacturer and model. Refer to the TV's user manual for further information.
●Only the VOLUME +/- and the MUTE buttons will be available to control the Soundbar.
●This function is not available when the Soundbar is in the TV SoundConnect mode.
●Manufacturers supporting this function:
- VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, GRUNDIG, Hisense, RCA
- This function may not be compatible with your TV's remote depending on the remote control's manufacturer .
●Each time you press and hold the SOUND button for 5 seconds, ON-TV REMOTE and OFF-TV
REMOTE alternate.
INSTALLING THE BATTERY IN THE REMOTE CONTROL
1. Use a suitable coin to turn the
remote control's battery cover
counterclockwise to remove it
as shown in the figure above.
2. Insert a 3V lithium battery. Keep the
positive (+) pole facing up when inserting
the battery. Put the battery cover on and
align the '●' marks side by side as
shown in the figure above.
3. Use a suitable coin to
turn the remote control
battery cover clockwise
as far as it will go to fix it
in place.

ENG
11
INSTALLATION
INSTALLING THE SOUNDBAR
INSTALLING THE WALL MOUNT
+Installation Precautions
●Install on a vertical wall only.
●For the installation, avoid a location with high temperature or humidity, or a wall that cannot sustain the weight of
the set.
●Check the strength of the wall. If the wall is not strong enough to support the unit, reinforce the wall or install the
unit on a different wall that can support the unit's weight.
●Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board,
wood, etc.). If possible, fix the support screws into wall studs.
●Purchase wall mounting screws according to the type and thickness of the wall you will mount the Soundbar on.
-Diameter: M5
-Length: 35 mm or longer recommended.
●Connect cables from the unit to external devices before you install it on the wall.
●Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.
5 cm or more
1. Place the Wall Mount Guide against the wall surface.
• The Wall Mount Guide must be level.
• If your TV is mounted on the wall, install the Soundbar at least 5 cm below the TV.
INSTALLATION

12
INSTALLATION
Center Line
2. Align the Wall Mount Guide's Center Line with the center of your TV (if you are mounting the Soundbar below your
TV), and then fix the Wall Mount Guide to the wall using tape.
●If you are not mounting below a TV, place the Center Line in the center of the installation area.
3. Push a pen tip or sharpened pencil tip through the center of the B-TYPE images on each end of the Guide to
mark the holes for the supporting screws, and then remove the Wall Mount Guide.
4. Using an appropriately sized drill bit, drill a hole in the wall at each marking.
●If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors or
mollies into the holes before you insert the support screws. If you use anchors or mollies, make sure the
holes you drill are large enough for the anchors or mollies you use.

ENG
13
INSTALLATION
5. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support
screw hole.
6. Use the two Screws (M4 x L14) to attach both Bracket-Wall Mount L and Rto the Soundbar's bottom. For a
proper fit, make sure to align the bumps on the Soundbar to the holes on the brackets.
Rear of Soundbar
Right end of Soundbar
●When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of
the Soundbar. See the illustration above.
Wall Mount LWall Mount R
●The left and right mounts are different shapes. Make sure to position them correctly.

14
INSTALLATION
7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the
Holder-Screws on the wall.
●Slightly tilt the Soundbar to insert both Holder-Screw heads into the Bracket-Wall Mount holes. Push the
Soundbar in the direction of the arrow to make sure both sides are firmly fixed.

ENG
15
INSTALLATION
DETACHING THE SOUNDBAR FROM THE WALL
1. To separate the Soundbar from the wall, push it in the direction of the arrow, tilt the Soundbar slightly, and then pull
it away from the wall as shown.
●Do not hang onto the installed unit and avoid striking or dropping the unit.
●Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an injury or
damage the product.
●When the unit is installed on a wall, please make sure that children do not pull any of the connecting
cables, as this may cause it to fall.
●For the optimal performance of a wall mount installation, install the speaker system at least 5 cm below the
TV, if the TV is mounted on the wall.
●For your safety, if you do not mount the unit on the wall, install it on a secure, flat surface where it is unlikely
to fall.

16
CONNECTIONS
●Do not connect the power cord of this product or your TV to a wall outlet until all connections between
components are complete.
●Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
CONNECTING THE SUBWOOFER
CONNECTING TO THE SUBWOOFER AUTOMATICALLY
The Subwoofer's linking ID is preset at the factory and the main unit and subwoofer should link (connect wirelessly)
automatically when the main unit and subwoofer are turned on. When the subwoofer is completely connected, the
blue LED Link Indicator on the subwoofer stops blinking and glows continuously. See the indicator modes below:
1blue
Auto-connection is complete.
2blue
blinking
Auto-connection is not complete.
3blue
is not lit
a. Is the power cord plugged into the outlet? If not, connect the power plug to the outlet.
b. If the power cord is plugged in correctly, check the main unit. If your main unit is off (in standby
mode), the subwoofer will also be in standby mode and the blue LED won't be lit.
CONNECTING TO THE SUBWOOFER MANUALLY
If the indicator on the rear of the subwoofer does not light in blue, the subwoofer has not automatically connected. If
this occurs, follow the directions below to connect the subwoofer manually.
●Important: Before you begin, put the battery into the remote. See page 10 for instructions.
1. Plug the power cords of the main unit and subwoofer into an AC wall outlet.
2. Press the ID SET button on the rear of the subwoofer with a small, pointed object for 5 seconds.
• The LINK indicator (Blue LED) on the subwoofer blinks quickly.
3. Press the button on your remote control for 5 seconds while the main unit is turned OFF.
4. The ID SET message appears on the display of the main unit for a short period of time, and then disappears.
5. While the subwoofer's indicator is blinking blue, press the button on your remote control or on the right side of the main
unit to turn on the main unit.
6. The connection is complete if the indicator on the rear of the subwoofer stops blinking and glows continuously.
• The main unit and the subwoofer should now be linked (connected).
• The LINK indicator (Blue LED) on the subwoofer should be glowing continuously and not blinking.
• If the LINK indicator is not solid blue, the linking process has failed. Turn off the main unit and start again from
Step 2.
• You can enjoy better sound from the wireless subwoofer by selecting a Sound Effect. (See page 8)
CONNECTIONS

ENG
17
CONNECTIONS
●Before moving or installing the product, be sure to turn off the power and disconnect the power cord.
●If you use a device that uses the same frequency (2.4GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
●The maximum transmission distance of the wireless signal between the main unit and subwoofer is about
5 m, but may vary depending on your operating environment. If a steel-concrete or metallic wall is between
the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal
cannot penetrate metal.
●If the main unit doesn't make a wireless connection, repeat steps 1-6 starting on the previous page to
re-set the connection between the main unit and wireless subwoofer.
●The wireless receiving antenna is built into the wireless subwoofer. Keep the unit away from water and
moisture.
●For optimal listening performance, make sure that the area around the wireless subwoofer location is clear
of any obstructions.
Expand to true wireless surround sound by connecting the Samsung Wireless
Rear Speaker Kit (SWA-8000S) to your Soundbar. (Sold separately)
CONNECTING THE SUBWOOFER AND
THE SWA-8000S (SOLD SEPARATELY)
CONNECTING THE SUBWOOFER AND THE SWA-8000S
(SOLD SEPARATELY) MANUALLY
If the blue LEDs do not stop blinking when the main unit, subwoofer, and SWA-8000S are turned on, please reset the
linking ID by following the procedure below.
SURROUND SPEAKERS OUT
SPEAKER IMPED
ID SET
L
R
1. Plug the power cords of the main unit, subwoofer and the SWA-8000S into an AC wall outlet.
2. Press the ID SET button on the back of the subwoofer and the SWA-8000S with a small, pointed object for 5
seconds.
• The LINK indicators (Blue LEDs) on the subwoofer and the SWA-8000S blink quickly.
3. Press the button on your remote control for 5 seconds while the main unit is turned OFF.
4. The ID SET message appears on the display of the main unit for a short period of time, and then disappears.
5. While the subwoofer's and the SWA-8000S's indicators are blinking blue, press the button on your remote control or
on the right side of the main unit to turn on the main unit.
6. The connection is complete if the blue LEDs on the subwoofer and the SWA-8000S stop blinking and glow
continuously.

18
CONNECTIONS
• The main unit, the subwoofer and the SWA-8000S should now be linked (connected).
• The LINK indicators (Blue LEDs) on the subwoofer and the SWA-8000S should be glowing continuously and
not blinking.
• If the LINK indicators are not solid blue, the linking process has failed. Turn off the main unit and start again
from Step 2.
• You can enjoy better sound from the wireless subwoofer by selecting a Sound Effect. (See page 8)
CONNECTING THE SURROUND SPEAKERS (SOLD
SEPARATELY)
SURROUND SPEAKERS OUT
SPEAKER IMPED
ID SET
L
R
Surround Speaker (L) Surround Speaker (R)
Wireless Receiver Module
●Place these speakers to the side of your listening position. If there isn't enough room, place these
speakers so they face each other. Position them about 60-90 cm above your ear, facing slightly
downward.
●Surround speakers must be connected to the wireless receiver module.
●Each speaker has a colored label on its back or underside. Each cable has a single colored band near its end.
Match the band on each cable to the speaker label by color, and then connect the cable to the speaker.

ENG
19
CONNECTIONS
CONNECTING TO A TV
●Important: Before you begin, put the battery into the remote. See page 10 for instructions.
CONNECTING TO A TV USING A DIGITAL OPTICAL CABLE
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Optical Cable
1. Connect the DIGITAL AUDIO IN (Audio) jack on the Soundbar to the OPTICAL OUT jack of the TV with a digital
optical cable.
2. Press the (Source) button on the right side of the Soundbar or the SOURCE button on the remote control to
select the D.IN mode.
+Auto Power Link
If you have connected the main unit to a TV with a digital optical cable, you can set Auto Power Link to ON and
have the Soundbar turn on automatically when you turn the TV on.
1. Connect the Soundbar and a TV with a digital optical cable.
2. Press the (Source) button on the main unit’s right side or the SOURCE button on the remote control to select
the D.IN mode.
3. Press and hold the  button on the remote control for about 5 seconds to toggle the Auto Power Link function
on or off.
●Depending on the connected device, Auto Power Link may not function.
●This function is only available when the Soundbar is in the D.IN mode.

20
CONNECTIONS
TV SOUNDCONNECT
You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the
TV SoundConnect function.
Connect
1. Turn on the TV and Soundbar.
2. Press the button on the main unit’s right side or the SOURCE button on the remote control to select the TV
mode.
3. On the TV, a message asking whether to enable the TV SoundConnect function appears.
4. Select <Yes> using the TV's remote control to finish connecting the TV and Soundbar.
●Switching the Soundbar’s mode from TV to another mode automatically terminates TV SoundConnect.
●To connect the Soundbar to another TV, the existing connection must be terminated.
●To terminate the existing connection, press and hold the p button on the remote for 5 seconds or switch
to another mode. To connect to the other TV, follow Steps 1 through 4 above.
●The TV SoundConnect (SoundShare) function is supported by some Samsung TVs released from 2012 on.
Check whether your TV supports the TV SoundConnect (SoundShare) function before you begin.
(For further information, refer to the TV’s user manual.).
●If your Samsung TV was released before 2014, check the SoundShare setting menu.
●If the distance between the TV and Soundbar exceeds 5 m, the connection may not be stable or the audio
may stutter. If this occurs, relocate the TV or Soundbar so that they are within operational range, and then
re-establish the TV SoundConnect connection.
●TV SoundConnect Operational Ranges:
-Recommended pairing range: within within 2 m.
-Recommended operational range: within 5 m.
●The Play/Pause, Next, and Prev buttons on the Soundbar or Soundbar's remote do not control the TV.