Samsung SMART TV Guide

SMART TV
E-Manual

i
Contents
Quick Guides
Using Smart Hub
1 Connecting to the Internet
1 Setting up Smart Hub
1 Using Smart Hub
Controlling the TV with Your Voice
2 Setting up Voice Recognition
2 Controlling the TV with your voice
Controlling the TV with Your Motion
3 Setting up Motion Control
3 Controlling the TV using motions
Using the Samsung Smart Control
4 Operating the TV with the POINTER button
5 Setting up the Samsung Smart Control
5 Pairing the TV to the Samsung Smart Control
Improving the Viewing Experience of Sports Events
6 Activating sports mode
Displaying Multiple Screens
Connections
Connecting an Antenna
Connecting to the Internet
9 Establishing a wired Internet connection
11 Establishing a wireless Internet connection
12 Checking the internet connection status
12 Changing the name of the TV on a network
Troubleshooting Internet Connectivity Issues
13 Troubleshooting wired Internet connectivity issues
14 Troubleshooting wireless Internet connectivity issues
Connecting Video Devices
15 Connecting with an HDMI cable
16 Connecting with a component cable
16 Connecting with a composite (A/V) cable
Audio Input and Output Connections
17 Connecting with an HDMI (ARC) cable
18 Connecting with a digital audio (optical) cable
18 Connecting with a stereo audio cable
Connecting a Computer
19 Connecting with an HDMI cable
20 Connecting through the HDMI port
20 Connecting through your home network
Connecting a Mobile Device
21 Connecting with an MHL-to-HDMI Cable
22 Using Screen Mirroring
23 Connecting mobile devices without a wireless router
(Wi-Fi Direct)
23 Connecting via Samsung Smart View 2.0
Changing the input signal with external devices
Connection Notes
25 Connection notes for HDMI
26 Connection notes for audio devices
26 Connection notes for computers
26 Connection notes for mobile devices

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Remote Control and Peripherals
About the Samsung Smart Control
Using the Samsung Smart Control
29 Operating the TV with the POINTER button
29 Operating the TV with the directional buttons and the
Enter button
30 Displaying and using the On-Screen Remote
31 Pairing the TV to the Samsung Smart Control
Controlling External Devices with the TV Remote -
Using the Universal Remote
32 Setting up the universal remote control
32 Universal Remote functions
Controlling the TV with a Keyboard
33 Connecting a keyboard
34 Using the keyboard
Controlling the TV with a Mouse
35 Connecting a mouse
35 Using a mouse
Connecting a Bluetooth Gamepad
Entering Text using the On-Screen QWERTY Keypad
36 Using additional functions
Smart Features
Viewing Multiple Screens or Features with Multi-Link
Screen
37 Displaying Multiple Screens
Smart Hub
39 Launching Smart Hub automatically
39 Testing Smart Hub connections
40 Using the Smart Hub tutorial
40 Resetting Smart Hub
Using Smart Hub with a Samsung Account
41 Creating a Samsung account
42 Signing in to a Samsung account
42 Linking your Samsung account to external service
accounts
43 Changing and adding information to a Samsung
account
43 Deleting all Samsung accounts from the TV
Using the Games service
44 Managing Games with the pop-up Options menu
45 Installing and running a game
46 Managing downloaded or purchased games
Using the Apps service
47 Managing Games with the pop-up Options menu
48 Installing an app
48 Enabling automatic game updates
49 Removing an app from the TV
49 Locking and unlocking apps
49 Updating apps
49 Rearranging apps
49 Rating purchased content
49 Using other app features and functions
Using the e-Manual
50 Launching the e-Manual
50 Using the buttons of e-Manual
Using the web browser
51 Browsing preferences
Using the My Content service
52 Read before playing media content
53 Playing multimedia content saved on a computer or
mobile device
53 Playing media content saved on a USB device
54 Buttons and functions available while viewing photos
55 Buttons and functions available while viewing videos
57 Buttons and functions available while playing music
58 Functions on the media content list screen

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Controlling the TV with Your Voice
60 Read before using Multi-Link Screen
60 Learning voice recognition basics
61 Using interactive voice recognition at a short distance
62 Using imperative voice recognition
62 Using voice recognition at a distance
62 Using the voice recognition tutorial
Controlling the TV using Motions (Motion Control)
63 Testing ambient illumination using the TV camera
64 Controlling the TV using motions
66 Select a pointer and adjust its speed.
Using Face Recognition
68 Registering your face to your samsung account
69 Changing your login method to face recognition
69 Signing in to a Samsung account using face
recognition
TV Viewing
Viewing Digital Broadcast Information at a Glance
70 Using the guide
71 Checking current program info
71 Changing the broadcast signal
71 Checking digital channel signal info and strength
Recording Programs
72 Recording programs
73 Using the functions available while recording a
program
73 Using the remote control button while recording a
program
73 Managing the schedule recording list
74 Viewing recorded programs
76 Managing recorded files
Setting Up a Schedule Viewing
77 Setting Up Schedule Viewing
77 Editing a schedule viewing
Using Timeshift
78 Using the remote control button while activating
Timeshift function
Using the Channel List
Registering, Removing, and Editing Channels
80 Registering and removing channels
81 Editing registered channels
81 Locking/Unlocking the specific channels
Creating a Personal Favorites List
82 Registering channels as favorites
82 Viewing and selecting channels on Favorites lists only
83 Editing a Favorites List
Making Sports Programs More Realistic with Sports
Mode
85 Enabling sports mode
85 Extracting highlights automatically
86 You can use the following functions when you press
the Enter button in sports mode.
86 Using the functions available while recording sports
in sports mode
87 Viewing a game recorded in sports mode
TV-Viewing Support Functions
88 Showing captions
89 Enabling the audio guide for the video description
89 Scanning for available channels
90 Selecting the broadcast audio language
90 Viewing 3D channels
90 Fine-tuning analog broadcasts

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Picture and Sound
Adjusting the Picture Quality
91 Choosing a picture mode
92 Adjusting the picture quality
93 Adjusting advanced settings
94 Adjusting picture options
Viewing in 3D
96 Starting 3D
97 Adjusting 3D effects
Picture Support Functions
98 Viewing a picture-in-picture (PIP)
99 Changing the picture size and position
100 Listening to audio only (Picture Off)
100 Resetting the picture mode settings
Adjusting the Sound Quality
101 Choosing a sound mode
102 Applying sound effects
103 Customizing sound
Using the Sound Support Functions
104 Selecting speakers
104 Specifying the TV's installation type
104 Listening to TV sound through a Samsung Bluetooth
audio device
105 Listening to TV sound through a Samsung Multiroom
Link compatible speaker
106 Listening to the TV through Bluetooth headphones
106 Enabling digital audio output
107 Listening to 3D audio in 3D mode
107 Resetting all sound settings
System and Support
Setting the Time and Using the Timer
108 Setting the current time
109 Using the timers
Using the Screen Burn Protection and Energy Saving
Functions
111 Preventing screen burn
111 Reducing the energy consumption of the TV
Using Anynet+ (HDMI-CEC)
112 Setting up Anynet+ (HDMI-CEC)
112 Using Anynet+ (HDMI-CEC)
113 Read before connecting an Anynet+ (HDMI-CEC)
Updating the TV’s Software
114 Updating the TV’s software to the latest version
114 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
115 Checking the TV and connected storage for malicious
code
115 Configuring additional functions
Using Other Functions
116 Running the accessibility functions quickly
116 Enabling voice guides for the visually impaired
117 White text on black background (high contrast)
117 Adjusting the menu transparency
117 Enlarging font (for the visually impaired)
117 Learning about the remote control (for the visually
impaired)
117 Listening to the TV through Bluetooth headphones (for
the hearing impaired)
118 Changing the menu language
118 Setting up a password
118 Checking Notifications
118 Enabling game mode
119 Richer colors and superior picture quality (BD Wise)
119 Enabling/Disabling sound feedback
119 Locking/Unlocking the Control Stick
119 Showing/Hiding the Samsung logo while booting
119 Enabling the TV to boot faster
119 Enabling/Disabling the front indicators
120 Registering the TV as a DivX-certified device
(watching for pay DivX movies)
120 Restoring the TV to the factory settings
121 Using the TV as a display model (for retail stores)
121 Backing up the TV's data with UHD Evolution Kit
Backup

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Troubleshooting
Getting support through Remote Management
122 Finding the contact information for service
122 Requesting service
There Is a Problem with the Picture
123 Testing the picture
I Can't Hear the Sound Clearly
125 Testing the sound
I Can't See 3D Images Clearly
126 Testing 3D picture quality
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't
Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble in Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
132 Before using the recording and schedule recording
functions
133 Before using the timeshift function
Read Before Using 3D Mode
134 3D precautions
Supported Resolutions for 3D Modes
137 HDMI
137 Component
137 Digital channel
137 Videos/Photos
137 Computer via HDMI cable
Supported Resolutions for UHD
138 If Wide Color UHD is set to Off
138 If Wide Color UHD is set to On
Read Before Using Voice, Motion, or Face Recognition
139 Precautions for voice, motion, and face recognition
140 Voice Recognition
140 Requirements for using voice, motion, or face
recognition
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
144 Limitations on use of photo, video, and music files
145 Supported external subtitles
145 Supported internal subtitles
146 Supported image formats and resolutions
146 Supported music formats and codecs
147 Supported video codecs
Read After Installing the TV
149 Picture sizes and input signals
150 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported
Resolutions)
151 IBM
151 MAC
152 VESA DMT
Supported Resolutions for Video Signals
153 CEA-861
Read Before Using Bluetooth Devices
154 Restrictions on using Bluetooth
License
Glossary

1
Using Smart Hub
Connecting to the Internet
메뉴/123 메뉴 Network Network Settings
Connect the TV to the Internet. You can use a wired or wireless connection.
Setting up Smart Hub
메뉴/123 메뉴 Smart Hub Open Smart Hub
When you start Smart Hub for the first time, the Set Up Smart Hub screen appears. Follow the
instructions on the screen to configure the required settings and complete the setup.
Using Smart Hub
Enjoy the multiple functions provided by Smart Hub on a single screen.
"For more information, refer to 'Smart Hub.'
Quick Guides
You can learn quickly how to run the most useful functions in operating the TV. Learn how to use Smart Hub, Voice Recognition, Motion Control, Sports
Mode, and Multi-Link Screen to enjoy the TV quickly.

2
Controlling the TV with Your Voice
Setting up Voice Recognition
메뉴/123 메뉴 System Voice Recognition
Configure the settings required for voice recognition, such as the language to use and whether to use
TV Voice.
System
Accessibility
Setup
Sports Mode
Menu Language English
Smart Security
Universal Remote Setup
Voice Recognition
"Your TV's menu may differ from the image above, depending on the model.
Controlling the TV with your voice
Press and hold the 메뉴/123 button on the Samsung Smart Control. The Voice Recognition screen
appears. When the Voice Reconition icon appears on the screen, say the commands slowly, in a
moderately loud voice, into the microphone on the Samsung Smart Control.
"The JS 9500 series models are available for using at a long distance, set Enabled Microphones to
TV+Remote.
"For more information, refer to 'Controlling the TV with Your Voice.'

2 3
Controlling the TV with Your Motion
Setting up Motion Control
메뉴/123 메뉴 System Motion Control
Perform the Motion Control Environment Test, and then configure the settings required to run motion
control, such as adjusting the Pointer Speed.
System
Setup
Sports Mode
Menu Language English
Smart Security
Universal Remote Setup
Voice Recognition
Motion Control On
"Your TV's menu may differ from the image above, depending on the model.
Controlling the TV using motions
메뉴/123 메뉴 System Motion Control Smart Hub
1.
Set Motion Control to On.
2.
Face the TV camera, raise your hand to a comfortable position, and then move your index finger
to the left or right slowly with it fully extended upwards.
3.
Curl your index finger down and then raise it again to run the pointed function.
"Motion Control is available in either direction control or motion pointing mode.
"The JS9500 series models need to be connected to the TV camera(sold separately) for Motion Control to
work.
"For more information, refer to 'Controlling the TV using Motions (Motion Control).'

4
Using the Samsung Smart Control
Operating the TV with the POINTER button
Place a finger on the POINTER button and move the Samsung Smart Control. The pointer on the
screen moves in the direction you moved the Samsung Smart Control. Move the pointer to one of the
following icons on the screen, and then press the POINTER button.
●: Displays the On-Screen Remote.
●: Allows you to adjust the volume or select speakers.
●: Displays the channel list.
●: Launches Smart Hub.

4 5
Setting up the Samsung Smart Control
메뉴/123 메뉴 System Smart Control Settings
Set the Motion Sensitivity and Haptic Feedback of the Samsung Smart Control.
System
Universal Remote Setup
Voice Recognition
Motion Control
Time
Notification
Device Manager
Smart Control Settings
"Your TV's menu may differ from the image above, depending on the model.
Pairing the TV to the Samsung Smart Control
When you turn on the TV for the first time, the Samsung Smart Control pairs to the TV automatically.
To re-pair it to the TV, press the ① and ② buttons on the Samsung Smart Control simultaneously for
3 seconds or more.

6
Improving the Viewing Experience of Sports Events
Activating sports mode
메뉴/123 메뉴 System Sports Mode On
Set Sports Mode to On. The TV automatically configures the picture and sound settings so that they
are suitable for Sports events.
System
Accessibility
Setup
Sports Mode
Menu Language English
Smart Security
Universal Remote Setup
Voice Recognition
"Your TV's menu may differ from the image above, depending on the model.
"For more information, refer to 'Making Sports Programs More Realistic with Sports Mode.'

6 7
Displaying Multiple Screens
You can change the size of each screen by dragging the circle in the middle of the screen to the left or
right.
"For more information, refer to 'Viewing Multiple Screens or Features with Multi-Link Screen.'

8
Connecting an Antenna
Connect a cable from an antenna or cable wall outlet to the ANT IN connector, as shown in the image
below.
"An antenna connection is not necessary if you connect a cable box or satellite receiver.
Connections
You can enjoy broadcasts, Internet and external device's screen on the TV by connecting an antenna and external device. Connect an antenna, video device,
external audio device, computer, or mobile device to the TV.

8 9
Connecting to the Internet
Establishing a wired Internet connection
Using LAN cables
There are three ways to connect the TV to your Internet access points, as shown in the following
illustrations:
●Wall-mounted LAN Outlet
LAN
●External Modem
LAN

10
●①IP Router + ②External Modem
LAN
1
2
"We recommend using Cat 7 LAN Cables Cat 7 LAN cables to link your TV to the Internet Access Points.
"The TV will not be able to connect to the Internet if the network speed is below 10Mbps.
Connecting to a wired Internet network automatically
메뉴/123 메뉴 Network Network Settings Try Now
Automatically connect to an available network.
1.
Select Wired.
2.
Once the network connection has been made, you will see a confirmation message. If the
connection fails, try again or connect manually.

10 11
Establishing a wireless Internet connection
Connecting to a wireless internet network automatically
메뉴/123 메뉴 Network Network Settings
Make sure that you have the wireless router's SSID (name) and password settings before attempting to
connect.
1.
Select Wireless. The TV automatically displays a list of available wireless networks.
2.
Select a network. If the network you want doesn't appear in the list, select Add Network, and
then enter the network's SSID (name) manually.
3.
If your network is security enabled, enter the password. If your network is not security-enabled,
the TV will bypass the on-screen keyboard and attempt to connect right away.
Connecting to a wireless internet network with WPS
메뉴/123 메뉴 Network Network Settings
If the router has a WPS (Wi-Fi protected setup) push button, you can use it to connect the TV to the
router automatically.
1.
Select Stop and then select WPS(PBC).
2.
Press the WPS or PBC button on your wireless router within the next two minutes.
3.
The TV connects to the network automatically.

12
Checking the internet connection status
메뉴/123 메뉴 Network Network Status Try Now
Network
Network Status
Network Settings
Wi-Fi Direct
Multimedia Device Manager
Screen Mirroring
Device Name Tizen_Device
"Your TV's menu may differ from the image above, depending on the model.
View the current network and Internet status.
Changing the name of the TV on a network
메뉴/123 메뉴 Network Device Name Try Now
You can change a name for the TV that will appear on mobile devices and laptop computers.
1.
Select Device Name from the Network menu.
2.
Select a name from the list that appears. Alternatively, select User Input to enter a name manually.

12 13
Troubleshooting Internet Connectivity Issues
Troubleshooting wired Internet connectivity issues Try Now
No network cable found
Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned
on. If it is on, try turning if off and on again.
IP auto setting failed
Do the following or configure the IP Settings manually.
1.
Make sure that the DHCP server is enabled on the router, and then reset the router.
2.
If the problem persists, contact your Internet Service Provider.
Unable to connect to the network
Please check the following:
1.
Check all IP Settings.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back
in.
3.
If the problem persists, contact your Internet Service Provider.
If this does not work, contact your Internet Service Provider.
1.
Connected to a local network, but not to the Internet
2.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
3.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
Check the DNS values in IP Settings.

14
Troubleshooting wireless Internet connectivity issues
Wireless network connection failed
If a selected wireless router is not found, go to Network Settings and select the correct router.
Unable to connect to a wireless router
Please check the following:
1.
Check if the router is turned on. If it is, turn it off and on again.
2.
Enter the correct password if required.
IP auto setting failed
Do the following or configure the IP Settings manually.
1.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back
in.
2.
Enter the correct password if required.
3.
If the problem persists, contact your Internet Service Provider.
Unable to connect to the network
Please check the following:
1.
Check all IP Settings.
2.
Enter the correct password if required.
3.
If the problem persists, contact your Internet Service Provider.
If this does not work, contact your Internet Service Provider.
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
3.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
Check the DNS values in IP Settings.