Samsung SU3364 User manual

English
✻ Before operating this unit, please read the instructions carefully.
✻ For indoor use only.
Vacuum Cleaner
user manual
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SU33 SERIES

safety information
IMPORTANT SAFETY INSTRUCTIONS
Thank you for purchasing a Samsung vacuum cleaner. When using an electrical
appliance, basic precautions should always be followed, including the following :
PLEASE READ ALL WARNINGS AND INSTRUCTIONS BEFORE USING THIS
VACUUM CLEANER.
WARNING : To reduce the risk of fire, electric shock, or injury.
• Donotleavevacuumcleanerunattendedwhenitispluggedin.
• Unplugfromoutletwhennotinuseandbeforeservicing.
• Donotuseoutdoorsoronwetsurfaces.
• Donotallowchildrentooperatevacuumcleaneroruseasatoy.
• Closeattentionisnecessarywhenusedbyornearchildren.
• Useonlyasdescribedinthismanual.Useonlymanufacturer’srecommended
attachments.
• Donotusewithdamagedcordorplug.
• Ifvacuumcleanerisnotworkingasitshould,orhasbeendropped,damaged,
left outdoors or dropped into water, return it to a service center.
• Donotpullorcarrybycord,usecordasahandle,closeadooroncord,orpull
the cord around sharp edges or corners. Keep cord away from heated surfaces.
• Donotunplugbypullingonthecord.Tounplug,grasptheplug,notthecord.
• Donothandlevacuumcleanerorplugwithwethands.
• Donotputanyobjectintoopenings.Donotusewithanyopeningblocked;keep
openings free of dust, lint, hair and anything that may reduce air flow.
• Keephair,looseclothing,ngersandallpartsofbodyawayfromopeningsand
moving parts.
• Donotpickupanythingthatisburningorsmoking,suchascigarettes,matches
or hot ashes.
• Donotusewithoutdirtcuporltersinplace.Emptydirtcupandcleanlter
frequently when picking up very fine materials such as powder.
• Turnoffallcontrolsbeforeunpluggingvacuumcleaner.
• Useextracarewhencleaningonstairs.
• Donotusetopickupammableorcombustiblematerialssuchasgasolineor
fine wood, fine wood sandings or use in areas where they may be present.
• Storeyourvacuumcleanerindoors,inacoolanddryarea.
2_ safety information

• Avoidpickinguphard,sharpobjectswiththecleaner.Theymaydamagethe
cleaner.
• Alwaysturnoffthisappliancebeforeconnectingordisconnectingthehose,
removing the bottom plate for maintenance.
• Useonlyondry,indoorsurfaces,neverchangethepluginanyway.
• Donotmodifythepolarizedplugtotanon-polarizedoutletorextensioncord.
• Donottouchthebrushrollerwhenitisrotating.
• Keepsuctionawayfromyourfacewhenusingnozzlesandpipe.
• Donotpullthepowercordaroundsharpcornersanddonotallowittobe
trapped.
• Unplugbeforeconnectingturbinenozzle.(onlyusingturbine-brushmodel)
• Thisapplianceisnotintendedforusebypersons(includingchildren)with
reducedphysical,sensoryormentalcapabilities,orlackofexperienceand
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
appliance.
• Theplugmustberemovedfromthesocket-outletbeforecleaningormaintaining
the appliance.
• Ifthesupplycordisdamaged,itmustbereplacedbythemanufacturerorits
serviceagentorasimilarlyqualiedpersoninordertoavoidahazard.
SAVE THESE INSTRUCTIONS
This vacuum cleaner is intended for household use only.
FOR RESIDENTS OF THE UNITED KINGDOM ONLY
IfyourapplianceisttedwithanonrewireableBS1363plugitmustnotbeused
unlessa13amp(ASTAapprovedtoBS1362)fuseisttedinthecarriercontained
intheplug.Ifforanyreasontheplugiscutoff,itmustbedisposedof,asitisan
electricshockhazardshoulditbeinsertedintoa13ampsocket.
safety information
safety information _3

safety information
SAFETY INFORMATION
•Before operating the appliance, please read this manual thoroughly and retain
it for your reference.
•Because these following operating instructions cover various models,
the characteristics of your vacuum cleaner may differ slightly from those
described in this manual.
When using the hose attachment, please ensure that vacuum remains flat
and level on the floor surface to prevent contact from the brush roller with
theoorsurface.Ifthevacuumdoesnotremainatandlevel,thiscould
result in damage to the flooring.
4_ safety information
WARNING
CAUTION
To reduce risk of injury and potential damage to floor surface, do not use the
vacuumonastaircase.Alwaysusevacuumfromthebottomofthestaircase
and ensure that the vacuum remains securely flat on the floor surface.
CAUTION
WARNING
CAUTION/WARNING SYMBOLS USED
WARNING Indicatesthatadangerofdeathorseriousinjuryexists.
CAUTION Indicatesthatariskofpersonalinjuryormaterialdamageexists.

ASSEMBLING THE CLEANER
06
06. Product View
07. Attach Handle to Vacuum
07. Attach Dust Bin to Vacuum
07. Attach Vacuum Hose and Tools
OPERATING THE CLEANER
08
08. Power Switch
08. Handle Positions
08. Height Adjustment
08. Transporting Cleaner
09. Special On-Board Tools
09. Power Cord Storage
MAINTENANCE
10
10. Empty Dust Bin
10. Cleaning the Grille
11. Cleaning the Pre-motor Filter
11. Replacing the Post-Motor Filter
12. Check Rotating Brush and Drive Belt
12. Replace Drive Belt
13. Mini Turbo Brush
TROUBLESHOOTING
14
Contents
contents _5

Assembling the cleaner
PRODUCT VIEW
6_ assembling the cleaner
Donotpluginyourvacuumcleaneruntilyouarefamiliarwithallinstructions
and operating procedures.
Plastic film can be dangerous. To avoid danger of suffocation, keep away from
babies and children.
WARNING
CAUTION
Cord Clip
Hose Clip
Stretch
Hose
Crevice
Tool
Extension
Wand
Hose
Wand
Hose
Wand
Base
Quick
Release
Cord Wrap
Power
Cord
Combination
DustingBrush/
UpholsteryTool
Power
Switch
Handle
Release
Pedal
Handle
*option
Bracket Brush
(SelectModelsOnly)
*option
MiniTurboBrush
(SelectModelsOnly)
Carrying
Handle
Grille
Cyclone
DustBin
Powerfoot HeightAdjustment
Knob
Post-MotorFilter
(Post-MotorFilter
is located behind
thedoor.)
Lower Cord
Wrap

Assembling the cleaner
assembling the cleaner _7
01 ASEMBLING THE CLEANER
ATTACH HANDLE TO VACUUM
1.Standthevacuumuprightandslidethebaseofthehandle
firmly into the grooves at the top of the vacuum body.
2.Checktobesurethehandleisttedtothevacuumbody.If
there is a gap, continue to push firmly until the handle is flush.
3.Insertthescrewprovidedfromthescrewpacketintothe
existinghole.Tightensecurelywithascrewdriver.
ATTACH DUST BIN TO VACUUM
Fit the groove located on the lower
frontsideoftheDustBintothehook
located on the vacuum body and
attach the hook located on the
DustBinHandletothevacuumbody
as shown.
ATTACH VACUUM HOSE AND TOOLS
1.AttachtheTwistSnapHosebyliningupthe
taps on the base with the corresponding
notches on the back of the vacuum as shown.
2.TurntheTwistSnapHoseclockwisetolock
the hose into place.
3.GraspingtheHoseWand,slidetheendofthe
it onto the Hose Wand Base. Snap the Hose
into the Hose Clip.
Note : The vacuum will not operate effectively
unless the Hose Wand is firmly
attached.
4.AttachtheLowerCordWrapbyliningup
the tab on the base with the corresponding
notch on the back of the vacuum and turn it
clockwise as shown.
5.AttachtheExtensionWandandtheCreviceTool
together into the holder on the right side of the body
as shown.
6.AttachtheCombinationToolintotheholderonthe
left side of the body as shown.
7.AttachtheBracketBrushonthefrontofthehandle
andcliptheMiniTurboBrushintotheBracketBrushasshown.
* Select Models Only

8_ operating the cleaner
Operating the cleaner
POWER SWITCH
The Power Switch is located on the side of the vacuum.
Pushtherockerswitch“ON”tovacuum,and“OFF”
when cleaning is complete.
HANDLE POSITIONS
Press the handle release pedal, located on the lower left side of the vacuum, with
your foot to place your vacuum into one of three cleaning positions.
1. Upright
– For storage and above floor cleaning with tools.
2. Normal Cleaning
– Press handle release pedal once. Position used for
most household floor cleaning tasks.
3. Low Cleaning
– With the vacuum in normal cleaning position, press
handlereleasepedalagain.Useforreachingunder
low furniture such as tables, chairs or beds.
HEIGHT ADJUSTMENT
The Powerfoot/Rotating Floor Brush can be adjusted to clean several floor surfaces.
Note : Foroptimalcleaningperformance,adjusttothelowestpracticalsetting.Ifyour
cleanerisdifculttopush,adjusttothenexthighersetting.Alwaysensurethat
the correct height setting is used for your flooring type as damage may occur if
the height setting is not changed to reflect your flooring type.
1.TurnHeightAdjustmentKnobtodesiredsetting.
Bare floor Setting
– For bare floors.
Medium Settings
– For short and medium pile carpets.
Highest Setting
– For plush pile carpet
TRANSPORTING CLEANER
1.Tomoveyourcleanerfromroomtoroom,
put the Handle in the upright position, tilt the
cleaner back on its rear wheels and push
forward.
2.Thecleanercanalsobemovedbyusingthe
Carrying Handle located on the top of the
DustBin.
Carrying
Handle

operating the cleaner _9
02 OPERATING THE CLEANER
SPECIAL ON-BOARD TOOLS
Your vacuum is not only a powerful carpet and rug cleaner, it’s also a versatile
above floor vacuum cleaner when you select one of the special tools.
1.RaiseHandletoUprightPosition.
2.GrasptheendoftheHoseWandandliftHoseWandtoseparatefromthe
Hose Wand Base.
3.Attachtoolsbyrmlypushingonto
VacuumHoseorExtensionWand.
Combination Dusting Brush/
Upholstery Tool:
Two Types of cleaning tools are
included in one attachment : rotate
for desired tool.
•UseBrushsidetodustfurniture,blinds,
books, lamps, shelves, and baseboards.
•UseUpholsterysideforcurtains,
draperies, cushions, fabrics.
Crevice Tool:
Useintightnarrowspaces.
Extension Wand:
Usewithdesiredattachmentfora
longer reach.
Mini Turbo Brush (Select Models):
Userotatingbrushactionforsmallareassuchasstairsandupholstery.
Note : PressgentlywhenusingMiniTurboBrushtogainmaximumcleaning.Too
much pressure could cause the brush to stop rotating.
POWER CORD STORAGE
1.Touseyourvacuum,removethecordandplugitintoanelectricaloutlet.For
your convenience, there is a quick release cord wrap for easy cord removal.
2.Whenyouarenishedcleaning,turnvacuumcleaneroff.
3.Unplugpowercordbygraspingthepolarizedplug(NOTthecord)and
disconnect from outlet.
4. Loop power cord around cord wraps on the back of the vacuum as shown.
5. Clip molded plug to power cord to secure.
*option
SelectModelsOnly
Combination
DustingBrush/
UpholsteryTool
Crevice
Tool
Extension
Wand
Hose Wand
Hose Wand
Base
Quick
Release Cord
Wrap
Power Cord
Operating the cleaner

Maintenance
10_ Maintenance
To maintain maximum cleaning performance, the following maintenance
steps must be performed:
1.EmptytheDustBinwhenthedirtreachesthe
“MAX”lineontheside.
2.CleaningtheGrilleCyclonewhentheDustBin
become clogged.
3.CheckthePre-MotorFilteratleastonceamonth
and clean or replace as needed.
4.ReplacethePost-MotorFiltereverythreetosix
months.
Note :Morefrequentltercleaningorreplacing
may be necessary if you are vacuuming new
carpet, fine dust, or have allergy concerns.
Follow the instructions on the following pages
to perform these simple maintenance steps.
EMPTY DUST BIN
The Dust Bin needs to be emptied when the dirt reaches the “MAX” line on the
side of it.
1.Unplugcleanerfromelectricaloutlet.
2.ToremovetheDustBinfromthevacuumbody,pushtheDustBinrelease
button as shown.
3.Holddustbinandpushdownbinreleaseemptybuttontoemptydirtinto
garbage container as shown.
Note :TheDustBinmaybewashedinwarmwaterwithamilddetergent.
Reassemble and makesure it is completely
dry before using again.
CLEANING THE GRILE
Ifthesuctionisweakalthoughthedustbinisempty,openthecoverandcleantheGrille.
Note :WhenevertheGrilleisclogged,checkthepre-motorlterandclearit.
WARNING
To reduce the risk of electronic
shock, turn Power Switch OFF
and disconnect polarized plug
from electrical outlet before
performing maintenance or
troubleshooting checks.
Tip:
For maximum cleaning
performance, check and
clean or replace all filters as
suggestsd.
Grille
Cyclone

Maintenance
03 MAINTENANCE
Maintenance _11
CLEANING THE PRE-MOTOR FILTER
1.UnplugtheVacuumCleanerfromelectricaloutlet.
2.ThePre-MotorFilter(SpongeFilter,MicroFilter)protectsthemotorfromdirt
particles.ItislocatedunderneaththeDustBin.
 IfthePre-MotorFilterbecomesdirty,removeandcleanit.
Note :ThePre-MotorFiltermaybehandwashedincoldwaterwithmild
detergent.Rinsewellandairdrythoroughlybeforere-installing.
CLEANING THE POST-MOTOR FILTER
1.UnplugtheVacuumCleanerfromelectricaloutlet.
2.ThePost-MotorFilterassistsintheltrationprocesstoreturncleanairtothe
room.ItislocatedbehindthedooronthefrontoftheCleaner.Whenthelter
becomes dirty, open the door, remove the filter and shake the dust off the filter.
Note :ThePost-MotorFilterisnotwashable,thereforedonotwashitinthewater.
Post-Motor Filter
<Micro Filter>
(Select Models Only)
<Hepa Media Filter>
(Select Models Only)
*Option
< Washable >
Sponge
Filter
Micro
Filter

12_ Maintenance
Maintenance
CHECK ROTATING BRUSH AND DRIVE BELT
You should check your vacuum cleaner’s Rotating
Floor Brush and Drive Belt regularly for wear or
damage. You should also clean the brush and brush
ends of strings, hair, and carpet fibers. These can
wrap around the brush and hamper its ability to
effectively clean your carpet. Also remove any debris
that has accumulated under the brush cover.
1.UnplugtheVacuumCleanerfromelectricaloutlet.
2.PlacehandleinLowpositionandturnvacuumcleaner
over so bottom side is up.
3.Removethesixscrewsasshownwithscrewdriver.Lift
the Brush Cover off.
4. Grasp Rotating Floor Brush at both ends and lift.
5. Clean strings, hair and other debris from Rotating Floor
brush, paying particular attention to brush ends.
6.Cleanstrings,hairandotherdebrisfromMotor
PulleyandDriveBeltareas.
7.CheckDriveBeltcarefullyforwear,cutsor
stressed areas.
8.CheckAirPassagewayforobstructions.Remove
debris from this area.
REPLACE DRIVE BELT
1.Unplugcleanerfromelectricaloutlet.
2.WithRotatingFloorBrushremovedfromvacuum
cleanergraspoldDriveBeltandremovefrom
MotorPulley.DiscardoldDriveBelt.
3.PlacenewDriveBeltoverMotorPulleyandstretch
other end over Rotating Floor Brush in the space
between the bristles.
4. Place ends of Rotating Floor Brush down into slots
on sides as shown.
5. Turn Rotating Floor Brush by hand several times in
thedirectionofMotorPulley.Ifproperlyinstalled,
DriveBeltwillcenteritselfonRotatingBrush
crown.
6.RepositionBrushCoverandscrews.Insertthe
hook on the Brush Cover into the corresponding
groove on the brush and tighten scerws securely.
Be careful of your hands when you replace the drive belt, to avoide physical
injury from sharp plastic film.
WARNING
①
②③
WARNING
To reduce the risk of injury
from moving parts, turn
off vacuum cleaner and
disconnect Power Plug
from electrorical outlet.
Brush
Cover
Motor
Pulley Air
Passageway
①
②
Hook

03 MAINTENANCE
Maintenance _13
Maintenance
MINI TURBO BRUSH
Brushbar Replacement
1. Remove the tool from the hose, and turn upside down.
Slide the switch to unlock position and remove bottom
plate.
2.Unscrewtheonescrewandremovebeltguard.
3.Removebrushbarincludingendplatesanddiscard.
4.Inspectbelttoensurethatitisingoodcondition.If
brokenorcracked,pleasereplace.(Seebelowfor
details.)
5. With the curved ends facing down, slide end plates of
brushbar into slots on the tool.
6.Toreplacebottomplate,insertthefourtabsonedge
of bottom plate into slots on front of tool. Pivot bottom
plate down and snap closed.
Belt Replacement
1.Graspturbineandpullrmlytoremove.
2.Removeascrew,andliftthecoverbeltoff.
3.Removebeltfromturbinepulley.Replacewithnewbelt.
4. With flat sides of turbine retainers pointing down, slide
retainers into grooves in tool housing and snap into
place.
5. Replace brushbar and bottom plate.
Cleaning Brushbar
•Cutoffpethairsorthreadssurroundingbrushwith
scissors.

14_ Troubleshooting
Troubleshooting
PROBLEM possible solution
Vacuum cleaner won’t run
• Power cord not plugged in
• Blown fuse/tripped breaker in home
• Check electrical plug
• Check/ Replace fuse or reset breaker
Vacuum cleaner and tools won’t pick up dirt
• Incorrect Height Adjustment
• Hose not attached to suction opening
• Twist Snap Hose not securely
attached
• Crack or hole in Hose
• Broken or worn Drive Belt
• Rotating Floor Brush bristles worn
• Rotating Floor Brush jammed
• Clog in vacuum
• Dust Bin full
• Dust Bin not installed properly
• Filters are dirty
• Mini Turbo Brush is clogged or debris
is wrapped around the brush roll
• Adjust Powerfoot to correct height setting
• Firmly push Hose Wand onto the suction
opening
• Make sure Twist Snap Hose is snapped into
locked position.
• Check Hose and replace if needed
• Replace Drive Belt, see pg.12
• Replace Brush
• Remove brush and clean debris from brush
ends
• Clear clog, see pg.10-11
• Empty Dust Bin
• Position correctly and lock in place
• Check Pre-motor and Post-motor lters
• Maintaining Mini Turbo Brush, see pg.13
Visible dirt escaping from cleaner
• Dust Bin full
• Filters missing or installed incorrectly
• Dust Bin installed incorrectly
• Empty Dust Bin
• Check Pre-motor and Post-motor lters for
correct installation
• Pull out and re-attach Dust Bin correctly
This Vacuum cleaner is approved the following.
Electromagnetic Compatibility Directive : 2004/108/EEC
Low Voltage Directive : 2006/95/EC
Check this list of possible problems and solutions before bringing your vacuum to a
service center.

memo _15
Memo

Country Customer Care Center ☎Web Site
U.K 0330 SAMSUNG (7267864) www.samsung.com
SOUTH AFRICA 0860 7267864 (SAMSUNG) www.samsung.com
If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care center.
CodeNo.DJ68-00450KREV(0.1)