(14) 1200 PSI Hard Surface Extractor 1200 PSI Hard Surface Extractor (27)
5.0 Set-Up and Operation Continued
5.4 Power Priming the High Pressure Pump
Once water is in the solution tank, the high pressure pump must be primed:
• Turn ON both vacuums then the solution pump. The
vacuum will pull solution through the pump and prime
valve into the vacuum tank.
• Place the end of priming hose inside the vacuum hose barb.
• Cup a hand around the hose and barb to increase the
vacuum suction on the hose. When the pump is primed, you
will hear the pulsation of the pump change.
• After priming, turn OFF the solution pump. If you have not
yet connected your solution hose or tool, you may have to
relieve the pressure in the line so you can connected your
hose or tool.
If the pump still does not prime or if ow is low or unsteady,
check the hose from the solution tank to the pump (as well as the lter) for clogging,
kinks or restrictions. Clean or replace hose and/or lter and repeat the priming process.
If you are having trouble with the pump, refer to the “Trouble Shooting Guide” section or
contact your distributor for advice or assistance.
5.5 Connection of Vacuum Hoses
There are three (3) components used to connect the cleaning tool to the vacuums and
recovery tank:
1. 4-Foot Vacuum Hose: connected to the vacuum barb on the front of the machine and
to the outlet side of the clear view in-line lter.
2. Clear View In-Line Filter
3. 25-Foot Vacuum Hose: the 2” cuff on the 25-foot vacuum hose is connected to the
inlet side of the clear view in-line lter The other end with the 1-1/2” cuff is connected
to the cleaning tool.
When ready to being cleaning, turn both vacuum switches to the ON position. While
the Hard Surface Extractor can operate with only one (1) vacuum for cleaning delicate
fabrics, in most situations you will turn both vacuums switches to ON.
Short Vacuum Hose with Cuffs
2” x 4-Feet with 2” Cuffs
Vacuum Hose
2” x 25-Feet with 2” Cuffs
8.0 Trouble Shooting Guide Continued
Never operate the Hard Surface Extractor when the equipment is not performing as
expected or when any part is visibly damaged. When repair is needed, take the equipment
to an authorized service center.
Problem Possible Cause Remedy
Loss of Vacuum 1. Vacuum motor faulty
2. Vacuum motor gasket damaged
3. Recovery tank lid gasket damaged
4. Dump valve open
5. Dump valve leaking
6. Vacuum motor hoses loose/leaking
7. Vacuum hose or tool clogged
8. Vacuum hoses or cuffs leaking
9. Recovery tank full
10. Float shut-off lter clogged
11. Ball stuck in oat shut-off
12. Auto-dump pump-out check valve
stuck open
13. Recover tank damaged
1. Replace vacuum motor
2. Replace gasket
3. Replace gasket
4. Close valve
5. Repair or replace dump valve
6. Reconnect or replace vacuum motor hoses
7. Clean out vacuum hoses and tool
8. Replace vacuum hoses, cuffs and connectors as
needed
9. Drain tank
10. Clean oat shut-off lter
11. Repair or replace oat shut-off
12. Clean out or replace check valve
13. Replace recovery tank
Chemical not
Feeding
1. Solution tank not lling
2. Chemical hose restricted
3. Filter screen plugged
4. Low incoming water pressure
5. Wrong size metering tip
6. Chemical proportioner faulty
7. Check valve in lter faulty
1. Check and repair auto ll assembly
2. Un-kink, shorten, clean out or replace hose
3. Clean or replace lter
4. Set chemical bottle on top of machine – shorten
chemical hose – nd other water source
5. Change metering tip
6. Replace chemical proportioner
7. Replace lter
Tool won’t Spray
– Low or Uneven
Spray
1. Jets clogged
2. In-line lter clogged
3. Jets worn
4. Jets not aligned properly
5. Tool valve faulty
6. Quick disconnects or hoses restricted
1. Clean out or replace jets
2. Clean our or replace lter
3. Replace jets
4. Re-align jets
5. Repair or replace valve
6. Clean out or replace quick disconnects and/or hoses
Solution Tank not
Filling
1. Water source turned off
2. Float not on valve arm
3. Float valve faulty
4. Water hose restricted
5. Quick disconnects faulty
1. Turn on faucet or nd other water source
2. Reconnect oat to valve arm – adjust to proper
height/level
3. Repair or replace oat valve
4. Un-kink, clean out or replace hose
5. Clean our or replace quick disconnects
Solution Tank
Overowing
1. Float too heavy/lled with water
2. Float and chain tangled
3. Float too high
4. Float valve faulty
1. Replace oat
2. Make sure oat chain free and hanging properly
3. Adjust chain to set oat at proper level
4. Repair or replace oat valve
Chemical Jug
Filling with Water
– Overowing
1. Foot valve in lter stuck
2. Foot valve in lter faulty
1. Clean out foot valve and lter
2. Replace foot valve and lter
To reduce the risk of re, electrical shock or injury, repairs to wiring should only be performed by experienced service technicians. If
you are not experienced in checking electrical wiring, contact your nearest authorized service center to perform tests and repairs to
wiring and switches.
Contact your distributor for additional troubleshooting assistance, to order parts or for
advice and assistance in performing necessary repairs.