S&T kontron FlatView HYG User manual
FlatView HYG – User Guide Rev. 1.0
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FLATVIEW HYG
- USER GUIDE
Disclaimer
Kontron would like to point out that the information contained in this user guide may be subject to alteration,
particularly as a result of the constant upgrading of Kontron products. This document does not entail any guarantee
on the part of Kontron with respect to technical processes described in the user guide or any product characteristics
set out in the user guide. Kontron assumes no responsibility or liability for the use of the described product(s),
conveys no license or title under any patent, copyright or mask work rights to these products and makes no
representations or warranties that these products are free from patent, copyright or mask work right infringement
unless otherwise specified. Applications that are described in this user guide are for illustration purposes only.
Kontron makes no representation or warranty that such application will be suitable for the specified use without
further testing or modification. Kontron expressly informs the user that this user guide only contains a general
description of processes and instructions which may not be applicable in every individual case. In cases of doubt,
please contact Kontron.
This user guide is protected by copyright. All rights are reserved by Kontron. No part of this document may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the
express written permission of Kontron. Kontron points out that the information contained in this user guide is
constantly being updated in line with the technical alterations and improvements made by Kontron to the products
and thus this user guide only reflects the technical status of the products by Kontron at the time of publishing.
Brand and product names are trademarks or registered trademarks of their respective owners.
©2020 by Kontron Europe GmbH
Kontron Europe GmbH
Gutenbergstraße 2
85737 Ismaning
Germany
www.kontron.com
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Intended Use
THIS DEVICE AND ASSOCIATED SOFTWARE ARE NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE
OR RESALE FOR THE OPERATION OF NUCLEAR FACILITIES, THE NAVIGATION, CONTROL OR
COMMUNICATION SYSTEMS FOR AIRCRAFT OR OTHER TRANSPORTATION, AIR TRAFFIC CONTROL, LIFE
SUPPORT OR LIFE SUSTAINING APPLICATIONS, WEAPONS SYSTEMS, OR ANY OTHER APPLICATION IN A
HAZARDOUS ENVIRONMENT, OR REQUIRING FAIL-SAFE PERFORMANCE, OR IN WHICH THE FAILURE OF
PRODUCTS COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR
ENVIRONMENTAL DAMAGE (COLLECTIVELY, "HIGH RISK APPLICATIONS").
You understand and agree that your use of Kontron devices as a component in High Risk Applications is entirely at
your risk. To minimize the risks associated with your products and applications, you should provide adequate design
and operating safeguards. You are solely responsible for compliance with all legal, regulatory, safety, and security
related requirements concerning your products. You are responsible to ensure that your systems (and any Kontron
hardware or software components incorporated in your systems) meet all applicable requirements. Unless otherwise
stated in the product documentation, the Kontron device is not provided with error-tolerance capabilities and cannot
therefore be deemed as being engineered, manufactured or setup to be compliant for implementation or for resale as
device in High Risk Applications. All application and safety related information in this document (including application
descriptions, suggested safety measures, suggested Kontron products, and other materials) is provided for reference
only.
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Revision History
Revision Brief Description of Changes Date of Issue Author
1.0 Initial version ( UL pending) 2020-Dec-18 CW
Terms and Conditions
Kontron warrants products in accordance with defined regional warranty periods. For more information about
warranty compliance and conformity, and the warranty period in your region, visit http://www.kontron.com/terms-
and-conditions.
Kontron sells products worldwide and declares regional General Terms & Conditions of Sale, and Purchase Order
Terms & Conditions. Visit http://www.kontron.com/terms-and-conditions.
For contact information, refer to the corporate offices contact information on the last page of this user guide or visit
our website CONTACT US.
Customer Support
Find Kontron contacts by visiting: http://www.kontron.com/support.
Customer Service
As a trusted technology innovator and global solutions provider, Kontron extends its embedded market strengths into
a services portfolio allowing companies to break the barriers of traditional product lifecycles. Proven product
expertise coupled with collaborative and highly-experienced support enables Kontron to provide exceptional peace of
mind to build and maintain successful products.
For more details on Kontron’s service offerings such as: enhanced repair services, extended warranty, Kontron
training academy, and more visit http://www.kontron.com/support-and-services/services.
Customer Comments
If you have any difficulties using this user guide, discover an error, or just want to provide some feedback, contact
Kontron support. Detail any errors you find. We will correct the errors or problems as soon as possible and post the
revised user guide on our website.
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Symbols
The following symbols may be used in this user guide
DANGER indicates a hazardous situation which, if not avoided,
will result in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
NOTICE indicates a property damage message.
CAUTION indicates a hazardous situation which, if not avoided,
may result in minor or moderate injury.
Electric Shock!
This symbol and title warn of hazards due to electrical shocks (> 60
V) when touching
products or parts of products. Failure to observe the precautions indicated and/or
prescribed by the law may endanger your life/health and/or result in damage to your
material.
ESD Sensitive Device!
This symbol and title inform that the electronic boards and their components are sensitive
to static electricity. Care must the
refore be taken during all handling operations and
inspections of this product in order to ensure product integrity at all times.
HOT Surface!
Do NOT touch! Allow to cool before servicing.
Laser!
This symbol inform of the risk of exposure to laser beam and light emitting devices (LEDs)
from an electrical device. Eye protection per manufacturer notice shall review before
servicing.
This symbol indicates general information about the product and the user guide.
This symbol also indicates detail information about the specific product configuration.
This symbol precedes helpful hints and tips for daily use.
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For Your Safety
Your new Kontron product was developed and tested carefully to provide all features necessary to ensure its
compliance with electrical safety requirements. It was also designed for a long fault-free life. However, the life
expectancy of your product can be drastically reduced by improper treatment during unpacking and installation.
Therefore, in the interest of your own safety and of the correct operation of your new Kontron product, you are
requested to conform with the following guidelines.
High Voltage Safety Instructions
As a precaution and in case of danger, the power connector must be easily accessible. The power connector is the
product’s main disconnect device.
Warning
All operations on this product must be carried out by sufficiently skilled personnel only.
Electric Shock!
Before installing a non hot-swappable Kontron product into a system always ensure that
your mains power is switched off. This also applies to the installation of piggybacks. Serious
electrical shock hazards can exist during all installation, repair, and maintenance operations
on this product. Therefore, always unplug the power cable and any other cables which
provide external voltages before performing any work on this product.
Earth ground connection to vehicle’s chassis or a central grounding point shall remain
connected. The earth ground cable shall be the last cable to be disconnected or the first
cable to be connected when performing installation or removal procedures on this product.
Special Handling and Unpacking Instruction
ESD Sensitive Device!
Electronic boards and their components are sensitive to static electricity. Therefore, care
must be taken during all handling operations and inspections of this product, in order to
ensure product integrity at all times.
Handling and operation of the product is permitted only for trained personnel within a work
place that is access controlled. Follow the “General Safety Instructions” supplied with the
product.
Do not handle this product out of its protective enclosure while it is not used for operational purposes unless it is
otherwise protected.
Whenever possible, unpack or pack this product only at EOS/ESD safe work stations. Where a safe work station is not
guaranteed, it is important for the user to be electrically discharged before touching the product with his/her hands
or tools. This is most easily done by touching a metal part of your system housing.
It is particularly important to observe standard anti-static precautions when changing piggybacks, ROM devices,
jumper settings etc. If the product contains batteries for RTC or memory backup, ensure that the product is not placed
on conductive surfaces, including anti-static plastics or sponges. They can cause short circuits and damage the
batteries or conductive circuits on the product.
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Lithium Battery Precautions
If your product is equipped with a lithium battery, take the following precautions when replacing the battery.
Danger of explosion if the battery is replaced incorrectly.
Replace only with same or equivalent battery type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
General Instructions on Usage
In order to maintain Kontron’s product warranty, this product must not be altered or modified in any way. Changes or
modifications to the product, that are not explicitly approved by Kontron and described in this user guide or received
from Kontron Support as a special handling instruction, will void your warranty.
This product should only be installed in or connected to systems that fulfill all necessary technical and specific
environmental requirements. This also applies to the operational temperature range of the specific board version
that must not be exceeded. If batteries are present, their temperature restrictions must be taken into account.
In performing all necessary installation and application operations, only follow the instructions supplied by the
present user guide.
Keep all the original packaging material for future storage or warranty shipments. If it is necessary to store or ship
the product then re-pack it in the same manner as it was delivered.
Special care is necessary when handling or unpacking the product. See Special Handling and Unpacking Instruction.
Quality and Environmental Management
Kontron aims to deliver reliable high-end products designed and built for quality, and aims to complying with
environmental laws, regulations, and other environmentally oriented requirements. For more information regarding
Kontron’s quality and environmental responsibilities, visit http://www.kontron.com/about-kontron/corporate-
responsibility/quality-management.
Disposal and Recycling
Kontron’s products are manufactured to satisfy environmental protection requirements where possible. Many of the
components used are capable of being recycled. Final disposal of this product after its service life must be
accomplished in accordance with applicable country, state, or local laws or regulations.
WEEE Compliance
The Waste Electrical and Electronic Equipment (WEEE) Directive aims to:
Reduce waste arising from electrical and electronic equipment (EEE)
Make producers of EEE responsible for the environmental impact of their products, especially when the product
become waste
Encourage separate collection and subsequent treatment, reuse, recovery, recycling and sound environmental
disposal of EEE
Improve the environmental performance of all those involved during the lifecycle of EEE
Environmental protection is a high priority with Kontron.
Kontron follows the WEEE directive
You are encouraged to return our products for proper disposal.
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Table of Contents
Symbols .................................................................................................................................................................................................................6
For Your Safety....................................................................................................................................................................................................7
High Voltage Safety Instructions ..................................................................................................................................................................7
Special Handling and Unpacking Instruction ............................................................................................................................................7
Lithium Battery Precautions.......................................................................................................................................................................... 8
General Instructions on Usage...................................................................................................................................................................... 8
Quality and Environmental Management ................................................................................................................................................. 8
Disposal and Recycling.................................................................................................................................................................................... 8
WEEE Compliance.............................................................................................................................................................................................. 8
Table of Contents ...............................................................................................................................................................................................9
List of Tables......................................................................................................................................................................................................10
List of Figures ....................................................................................................................................................................................................10
1/ Introduction...........................................................................................................................................................................................11
2/ General Safety Instructions ............................................................................................................................................................12
3/ Scope of Delivery................................................................................................................................................................................13
3.3. Scope of Delivery......................................................................................................................................................................................14
3.4. Type Label and Product Identification ..............................................................................................................................................15
4/ Accessories...........................................................................................................................................................................................16
5/ Product Description...........................................................................................................................................................................17
6/ Product Specification ........................................................................................................................................................................19
6.1. Block Diagrams..........................................................................................................................................................................................19
6.2. Technical Specification..........................................................................................................................................................................20
6.3. Mechanical Specification ......................................................................................................................................................................20
6.4. Environmental Specification ................................................................................................................................................................21
6.5. Certification ................................................................................................................................................................................................21
6.6. Power Specification................................................................................................................................................................................ 22
7/ Order Information..............................................................................................................................................................................23
8/ Mechanical Diagrams.......................................................................................................................................................................24
8.1. 21.5“ Support Arm.....................................................................................................................................................................................24
8.2. 21.5“ VESA (M12)....................................................................................................................................................................................... 25
9/ Connectors...........................................................................................................................................................................................26
9.1. FlatView HYG Support Arm Connectors............................................................................................................................................26
9.1.1. Power Connector...................................................................................................................................................................................26
9.1.2. Display Port ............................................................................................................................................................................................26
9.1.3. USB Touch ...............................................................................................................................................................................................26
9.2. FlatView HYG VESA Connectors.......................................................................................................................................................... 27
9.2.1. Power Connector M12 A-coded -IP67 Protected........................................................................................................................ 27
9.2.2. HDMI -IP67 Protected......................................................................................................................................................................... 27
9.2.1. USB Touch IP67 Protected ................................................................................................................................................................28
10/ Installation and Start .......................................................................................................................................................................29
10.1. Support Arm Mounting.........................................................................................................................................................................29
10.2. VESA Mounting.......................................................................................................................................................................................29
10.3. Starting Up...............................................................................................................................................................................................30
10.3.1. Starting up FlatView HYG Support Arm.......................................................................................................................................30
10.3.2. Starting up FlatView HYG VESA .....................................................................................................................................................30
11/ Maintenance ........................................................................................................................................................................................31
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11.1. Cleaning.......................................................................................................................................................................................................31
12/ Technical Support .............................................................................................................................................................................32
12.1. Warranty ...................................................................................................................................................................................................32
12.2. Returning Defective Merchandise.................................................................................................................................................... 33
Appendix: List of Acronyms .........................................................................................................................................................................34
About Kontron .................................................................................................................................................................................................. 35
List of Tables
Table 1: Scope of Delivery FlatView HYG Support Arm ........................................................................................................................14
Table 2: Scope of Delivery FlatView HYG VESA ......................................................................................................................................14
Table 3: Accessories........................................................................................................................................................................................16
Table 4: Technical Specification.................................................................................................................................................................20
Table 5: Mechanical specification..............................................................................................................................................................20
Table 6: Environmental Specifications......................................................................................................................................................21
Table 7: Certification........................................................................................................................................................................................21
Table 8: Electrical Specification..................................................................................................................................................................22
Table 9: Power Connector Cable with Wire End Ferrules..................................................................................................................26
Table 10: Display Port Connector Pin Assignment ...............................................................................................................................26
Table 11: USB 2.0 Type A Connector Pin Assignment...........................................................................................................................26
Table 12: M12 A-coded (male) Power Connector Pin Assignment.................................................................................................. 27
Table 13: Display Port Connector Pin Assignment................................................................................................................................ 27
Table 14: USB 2.0 - Type B Connector Pin Assignment.......................................................................................................................28
Table 15: List of Acronyms............................................................................................................................................................................34
List of Figures
Figure 1: FlatView HYG......................................................................................................................................................................................11
Figure 2: Type Label Example.......................................................................................................................................................................15
Figure 3: Front View FlatView HYG .............................................................................................................................................................17
Figure 4: Rear View FlatView HYG Support Arm ....................................................................................................................................17
Figure 5: Rear View FlatView HYG VESA....................................................................................................................................................18
Figure 6: Block Diagram FlatView HYG Support Arm............................................................................................................................19
Figure 7: Block Diagram FlatView HYG VESA...........................................................................................................................................19
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1/ Introduction
The FlatView HYG is designed for use in applications with the highest requirements in hygiene, e.g. food processing
and pharmaceutical industry following EHEDG guidelines. With a completely sealed stainless steel housing and IP69K
protection the FlatView HYG is highly resistant to detergents and prepared for easy cleaning and wash down. The
21.5” industrial monitor offers PCAP touch or protection glass with anti-glare surface for best readability.
Mounting options with support arm or VESA and operation in landscape or portrait mode guarantee utmost flexibility.
Figure 1: FlatView HYG
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2/ General Safety Instructions
Please read this passage carefully and take careful note of the instructions, which have been compiled for your safety
and to ensure to apply in accordance with intended regulations. If the following general safety instructions are not
observed, it could lead to injuries to the operator and/or damage of the product; in cases of non-observance of the
instructions Kontron Europe is exempt from accident liability, this also applies during the warranty period.
The product has been built and tested according to the basic safety requirements for low voltage (LVD) applications
and has left the manufacturer in safety-related, flawless condition. To maintain this condition and to also ensure safe
operation, the operator must not only observe the correct operating conditions for the product but also the following
general safety instructions:
The product must be used as specified in the product documentation, in which the instructions for safety for the
product and for the operator are described. These contain guidelines for setting up, installation and assembly,
maintenance, transport or storage.
The on-site electrical installation must meet the requirements of the country's specific local regulations.
If a power cable comes with the product, only this cable should be used. Do not use an extension cable to connect
the product.
To guarantee that sufficient air circulation is available to cool the product, please ensure that the ventilation
openings are not covered or blocked. If a filter mat is provided, this should be cleaned regularly. Do not place the
product close to heat sources or damp places. Make sure the product is well ventilated.
Only connect the product to an external power supply providing the voltage type (AC or DC) and the input power
(max. current) specified on the Kontron Product Label and meeting the requirements of the Limited Power Source
(LPS) and Power Source (PS2) of UL/IEC 62368-1 .
Only products or parts that meet the requirements for Power Source (PS1) of UL/IEC 62368-1 may be connected
to the product’s available interfaces (I/O).
Before opening the product, make sure that the product is disconnected from the mains.
Switching off the product by its power button does not disconnect it from the mains. Complete disconnection is
only possible if the power cable is removed from the wall plug or from the product. Ensure that there is free and
easy access to enable disconnection.
The product may only be opened for the insertion or removal of add-on cards (depending on the configuration of
the product). This may only be carried out by qualified operators.
If extensions are being carried out, the following must be observed:
all effective legal regulations and all technical data are adhered to
the power consumption of any add-on card does not exceed the specified limitations
the current consumption of the product does not exceed the value stated on the product label
Only original accessories that have been approved by Kontron Europe can be used.
Please note: safe operation is no longer possible when any of the following applies:
the product has visible damages or
the product is no longer functioning
In this case the product must be switched off and it must be ensured that the product can no longer be
operated.
Handling and operation of the product is permitted only for trained personnel within a work place that is access
controlled.
CAUTION: Risk of explosion if the battery is replaced incorrectly (short-circuited, reverse-poled, wrong battery
type). Dispose of used batteries according to the manufacturer’s instructions.
This product is not suitable for use in locations where children are likely to be present
Additional Safety Instructions for DC Power Supply Circuits
To guarantee safe operation, please observe that:
the external DC power supply must meet the criteria for LPS and PS2 (UL/IEC 62368-1)
no cables or parts without insulation in electrical circuits with dangerous voltage or power should be
touched directly or indirectly
a reliable protective earthing connection is provided
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a suitable, easily accessible disconnecting device is used in the application (e.g. overcurrent protective
device), if the product itself is not disconnect able
a disconnect device, if provided in or as part of the product, shall disconnect both poles simultaneously
interconnecting power circuits of different products cause no electrical hazards
A sufficient dimensioning of the power cable wires must be selected – according to the maximum electrical
specifications on the product label – as stipulated by EN62368-1 or VDE0100 or EN60204 or UL61010-1
regulations.
For the General Safety Instruction in German or French, visit Kontron’s product web page> Downloads> Manuals.
2.1. Electrostatic Discharge (ESD) Precautions
A sudden discharge of electrostatic electricity can destroy static-sensitive devices or micro-
circuitry.
Proper packaging and grounding techniques are necessary precautions to prevent damage. Always take the following
general precautions:
1. Always be properly grounded when touching ESD sensitive product(s).
2. Always handle ESD sensitive product(s) by their casing.
3. Switch off power and input signals before inserting and removing connectors or connecting test equipment.
2.2. Grounding Methods
Proper grounding methods are necessary to avoid damage to the product. Always take the following general
precautions:
1. Ensure the product is grounded before powering on the product.
2. Connect the product only to an applied ground that meets all applicable local, national and international
grounding requirements.
3. When assembling, the first cable to be connected is the ground and when disassembling, the last cable to be
removed is the ground cable.
The installation sites applied ground must meet the ground requirements specified in this
user guide and in your local, national and international region.
2.3. Instructions for Lithium Battery
If the product is equipped with a lithium battery. When replacing the battery observe the instructions below.
Risk of Explosion if Battery is replaced by an incorrect Type. Dispose of used batteries
According to the instructions.
Risque d’explosion si la batterie est remplacée par un type incorrect. Mettre au rebus les
batteries usagées selon les instructions.
Do not dispose of lithium batteries in general trash collection. Dispose of the battery
according to the local regulations dealing with the disposal of these special materials, (e.g.
to the collecting points for dispose of batteries).
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3/ Scope of Delivery
3.1. Packaging
All parts are delivered together in a product specific cardboard package designed to provide adequate protection to
absorb shock. Kontron recommends keeping the packaging to store or transport the FlatView HYG.
3.2. Unpacking
To unpack the FlatView HYG, perform the following:
1. Remove packaging.
2. Do not discard the original packaging. Keep the original packaging for future transportation or storage.
3. Check the delivery for completeness by comparing the delivery with the original order.
4. Keep the associated paperwork. It contains important information for handling the product.
5. Check the product for visible shipping damage.
If you notice any shipping damage or inconsistencies between the contents and the original order, contact your
dealer.
3.3. Scope of Delivery
Check that your delivery is complete. If you discover damaged or missing items, contact your dealer.
Table 1: Scope of Delivery FlatView HYG Support Arm
Qty Part Number Part Description
1 Depends on configuration, see
Chapter 7/ Order Information.
FlatView HYG 21.5” with support
arm bracket and cabling
Table 2: Scope of Delivery FlatView HYG VESA
Qty Part Number Part Description
1 Depends on configuration, see
Chapter 7/ Order Information.
FlatView HYG 21.5” with VESA 100
pattern
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3.4. Type Label and Product Identification
Product and Package Label, size 85 x 35mm, polyester matt silver.
Figure 2: Type Label Example
1
Model name ‘FlatView HYG’
2Part number and barcode
3Serial number and barcode
4Certifications
5
Optional certification
6Product revision and production date
7Internal use
8Electrical specification
Certifications such as UL or FCC may be requested optionally.
2
4
8
3
6
7
1
5
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4/ Accessories
The following components may be ordered for the FlatView HYG.
Table 3: Accessories
Part Qty Part Number Part Description
Power Supply Kit[1] 1 ER40-100010-01 AC/DC power supply (24V/65W) for the
FlatView HYG VESA with IP67
(Include: ER40-100009-01, 1066-7600 &
EN05-100009-01)
1 ER40-100009-01 AC/DC Power Supply (24V/65W)
1 1066-7600 Power Cable M12 IP67 protected
length 2 m
1 1067-9450 Power Cable M12 IP67 protected
length5 m
3 EN05-100009-01 Connector clamps
1 1066-7603 Dust cap HDMI connector - IP67 protected
1 1066-7603 Dust cap USB connector- IP67 protected
1 1066-7665 HDMI cable one side IP67 protected
Length 2 m
1067-9452 HDMI cable one side IP67 protected
Length 5 m
1 1067-0468 USB 2.0 Type B IP67 protected to Type A
without protection
Length 2 m
1 10679451 USB 2.0 Type B IP67 protected to Type A
without protection
Length 5 m
[1] The Power Supply Kit parts may be also be purchased separately.
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6/ Product Specification
6.1. Block Diagrams
Figure 6: Block Diagram FlatView HYG Support Arm
Display Controller
LED
Converter/
PWM level
shifter
DC/DC
Backlight
Arm mounted IP69
default
optional
Display
LVDS
Coupling
Support arm
Touch
USB
Display Port
Vin 12-30V
Figure 7: Block Diagram FlatView HYG VESA
Display Controller
LED Converter/
PWM level shifter
DC/DC
Backlight
Vin 12-30V
VESA mounted IP67
default
optional
Display
LVDS
HDMI
Touch
USB
IP67
Cable
entry
IP67 Cable
entry
IP67 Cable
entry
Pressure
compensation
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6.2. Technical Specification
Table 4: Technical Specification
Display Specification
Display Size 21.5“
Resolution (pixel) 1920x1080
Format 16:9
Brightness 300 cd/m²
Viewing Angle H178 / 178
LED Lifetime (> 50%, 25°C) > 50.000 h
I/O
Standard Interfaces Support Arm DP, USB touch and PWR
VESA HDMI, USB touch and PWR
Options High brightness display
Display sizes and resolutions
6.3. Mechanical Specification
Table 5: Mechanical specification
VESA Support Arm
Dimensions (WxHxD) mm [1]
(without connector & mounting bracket)
542 x 366 x 74 mm
(21.3“ x 14.4“ x 2.9“)
542 x 366 x 126 mm
(21.3“ x 14.4“ x 4.9“)
Mounting VESA 100 pattern with
4x M4 screw
Support arm bracket with
48 mm tube, compatible with
Rittal 6664.5000 48 mm.
Viewing Area 476.63 x 268.11 mm (18,7“ x 10.5“)
Weight 10.5 kg approx. (23.15 Ib)
Cooling Passive Cooling, fanless
Front Option Protective capacitive touch (PCAP)/safety glass/PMMA
[1] For the complete mechanical dimensions, see Chapter 8/: Mechanical Diagrams.
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