Sapphire Sleep SS100 Series User manual
Model 100
Adjustable Base User's Manual
P/N: SS
1
00-XX
TABLE
OF
CONTENTS
1.
Cover
2. Table ofContents
3.
Limited Warranty
4. Features ofthe Adjustable Base
5.
Important Safety Information
6. QuickAssembly Guide
7. QuickAssembly Guide (continued)
8.
Components forAssembly and Operation
9. Power Cord Setup
10. Attaching Legs
11.
Joining Two Adjustable Bases
12. Mattress Retainer Bar
13. Headboard & Footboard Brackets Installation (Optional Accessory)
14. Remote Control Features
15. Test All Functions
16. Weight Recommendations and Limits
17. Operating Noises
18. Troubleshooting Guide
19. Troubleshooting Component Guide
2
10 Year Limited Warranty
Features of the SS
100
Adjustable Base
Important
Safety
Information
PLEASE
READ
ALL
INSTRUCTIONS
AND
SAFETY INFORMATION
CA
REFULLY BEFORE USE A
NO
ASSEMBLY
Saf
ety
Inf
o
rmation
:
Only use the adjustable bed base for its intended use
as
described in thismanua
l.
Fo
ll
ow
the guide
li
nes below
fo
r yoursafety, the safety
of
others and
to
avoid risk
of
electrical shock, fire, burns
or
injury:
Avoid fingers in pinch-points.
Two or
mo
re adults is strongly recommended for moving and assembling of the ad
ju
stable bed base.
Plug adjustable bed base into a surge protector (not included) or directly into a suitable wall outle
t.
If the plug does not fit your outlet, contact a qualified electrician
to
install a suitable outlet. Unauthorized modification or fail
ure
to use a proper power source
or
surge protectorwill
vo
id the electrical portion
of
yourwarranty.
Keep power cords away from heated surfaces.
To
safely disconnect, ensure the base is in a flat position with all motors off, and unplug from power source.
Always unplug the base from the electrical outlet before cleani
ng
or
servicing.
Discontinue use
of
the bed base and contact a qualified service center if: it has a damaged cord or plug, is not working properly,
or
has been dropped into water.
Do
notplace the adjustable bed base
or
any
of
its
components nearor in water.
Do
notdrop or insert objects into any opening. Neveroperate t
he
base when there isan obstruction between the moving parts
of
the adjustable base and the metal fr
ame
.
Replacing parts on the adjustable base is allowed
to
be done by consumer, however tampering with internal components will
vo
id t
he
warranty.
Do
notuse accessories/attachments that are not recommended by the manufacturer.
Exceeding this weight restriction could damage the bed and/orcause
in
j
ury
and will void the warranty.
Do
notoperate the adjustable bed base when a person
or
animal is underneath the adjustable bed base.
Mattresses may move or shifton bases -use caution.
Do not apply excessive weight
to
anyone side
of
the base, may cause adjustable base to tip.
VIOLATING
ANY
OF THE SAFETY INFORMATI
ON
WILL
VOID THE WARRANTY
AND
MAY RESULT IN INJURY
In
-H
om
e
Us
e:
The adjustable base isdesigned solely for in-home use. This base
was
not
designed as a hospital bed and isnot designed
to
meethospital standards.
Do not use this base with TENT TYPE oxygen therapy equipment or nearexplosive gases.
Op
er
ation
and
Supe
rv
ision:
Close supervision is required when the bed base is used by or nearchildren, animals, convalescents or disabled persons. Immediately dispose
of
all packing materials as
they may pose a risk
to
sma
ll children and pets.
To
avoid in
ju
ry,
do not allowchildren
or
small pets to play on
or
un
de
r the adjustable bed base.
5
Need Ass
is
tance? Call us
at
1-877-622-6550 from 8:00am to
5:
00pm PDT Monday - Friday
Quick
Assembly
Guide
NOTOOLS REQUIRED FOR ASSEMBLY
STEP 1: Unpack the adjustable base
by
carefully cutting the plastic bag to remove the adjustable base. Unfold the
base carefully as the parts for assembly may have shifted during shipping. Remove t
he
retainer bar and
cardboard boxes attached to the base. See Components forAssembly
and
Operation on Page
8.
STEP 2a: CAREFULLY turn the adjustable bed base on its side (it may require two people to do this) and ensure that
all wires are connected. They might have become disconnected during shipment, See Po
wer
Cord Setup on Page
9.
STEP 2b: Ifthe headboard and footboard attachment kit
was
purchased please refer to Headboard & Footboard
Brackets Installation (OptionalAccessory) on Page
13
and begin installation of brackets.Also if using the Split
Ki
ng
Base, locate the Connector Straps and refer to the instructions for Joining
Two
Adjustable Bases on Page
11
for installation.
STEP 3: Locate the legs. See FigureA on page 8. Make sure the leg with the plastic cup is touching the floor. Screw
the six legs into the pre-drilled holes
by
hand, See Attaching Legs on Page 10. The legs must be installed onto the
adjustable base; the base will not operate properly without them.
6
Need Assistance? Call us
at
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Quick
Assembly
Guide
STEP
4:
Install
th
e mattress retainer bar, refer to the instructions forthe Mattress Retainer
Bar
on Page 12.
STEP
5:
CAREFULLY place the bed back on all six legs and plug the base into a power outlet.
STEP
6:
Test allfunctions instructions on Page 15.
STEP
7:
Place a mattress on the adjustable base once the bed is plugged in and functioning correctly. Use a memory
foam, latex or acceptaple hybrid mattress
at
least 8" inches
in
height.
7
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at
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Components
for
Assembly
and
Operation
A: (6) Legs
B: (1) Wired Remote
C: (1) Foot retainer barwith (2) wing-nuts per base
D: (1) AC/DC poweradapter per base
E:
(1) Power cord: Inputvoltage 100-
240V
per base
F:
(1)
Sp
lit King BaseConnecti
ng
Strap (Only included with Twin XL/CKS bases)
~
1
l
__
_
8
B
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at
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77
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PDT
Monday - Friday
Power Cord
Set
Up
AC/DC Power
Adapter
Power Cord
InputVoltage 100-240V
9
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Ca
ll us
at
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Attaching
Legs
All 6 l
egs
must be installed onto the adjustable base and resting on the floor. Notusing the legs will result in dama
ge
to
the base,
vo
id thewarranty for i
mp
roper use and may cause
damage
to
the floor
10
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at
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PDT
Monday -Friday
Joining
Two
Adjustable
Bases
If
any split setup is bei
ng
installed, plastic
co
nnecting straps are pro
vi
ded (one per base) to secure the bases togethe
r.
Use both straps to secure the head and foot portions together.
STEP1
With the bases in theirdesired location, sli
gh
tly loosen both legs to allow
the str
ap
to
fi
t
on
the leg bolt, between the leg washer and fram
e.
11
STEP2
Slide side (a) of the connecting strap onto leg bolt. Swing the strap and
connect side (b) to
the
leg bolt. Secure the strap by shifting to the left.
a b
STEP3
Re-tight
en
legs. Do not overtighten. Use the remaining strap and repeat
on ot
her
end
of
the
base.
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at
1-8
77
-622-6550 from 8:00am to 5:00pm
PDT
Monday -Friday
Mattress Retainer
Bar
To
Install the mattress retainer bar:
STEP 1: Locate the mattress retainer bar in the packaging.
STEP 2: At the foot
of
the base, there are two openings to insert the mattress retainer
bar.
Slide the large retainer bar
into the opening
at
the foot
of
the bed.
STEP 3: Secure the retainer bar with the included wing-nuts. This will hold the mattress retainer bar in place.
See Figure 1 and Figure 2 below.
F
igur
e 1 Figure 2
12
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at
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Headboard &
Footboard
Brackets
Installation
(Optional
Accessory)
Recommended
To
o l
s:
Socket
Wrench
,
Crescent
Wrench
Hardware
In
c
luded
: Nuts
(x8),
Washer
(x
8
),
L
ong
B
ol
t
(x8)
,
Shor
t
Bolt
(x8),
Side
Bra
ck
et
1
(x2)
,
Side
Bracke
t 2
(x2
),
T-Connec
t
or
(x
4)
STEP
1
Carefu
l
ly
place
the
base
fl
at
or
in
a si
de
clamshell
posi
t
ion
(see
figure
1a &
1b
.) Two
people
are
recommended
for
this
s
te
p.
-•
Figu
re 1a.
Figu
re
1b
.
STEP 3
Hard
ware:
(x
2)
Short
Bolts
,
(x2
)
Nuts
,
(x2)
Washers
, (x
2lT-connector'
s
Carefu
l
ly
place
the
base
near
its
desired
l
oca
t
ion
.
Attach
each
T-
Connector
with
(x2)
Shor
t
Bo
l
ts,
(x2)
Nu
ts
and
(x
2)
Was
hers
. F
ind
the
co
rre
ct
hei
ght
a
nd
w id
th
for
the
hea
db
oards/footboards
and
a
tt
ach
us
i
ng
the
extra
bolts
or
the
bolts
prov
i
ded
wi
th
you
r
exist
i
ng
furn
i
ture
.
Check
t
ha
t all
brack
ets
and
fu
rnit
ure
are
secure
d
prior
to
use
.
STEP 2
Hard
w
are
:
(x2)
Long
Bolts
,
(x2
)
Nuts
,
(x
2)
Washers
,
(x1
)
Side
bracket
Loca
te
the
t
wo
hol
es
on
the
frame
at
the
corne
r
of
the
adjustab
le
base.
by
the
leg
.
Find
the
sid
e
bracket
wi
th
the
correc
t
ang
le
(s
ee
fig
ure
2a>.
Align
bracket
with
base
ho
l
es
and
attach
us
i
ng
(x2)
Long
Bolts.
(x2
)
Nu
ts
and
(x2)
Was
her
s
(see
figure 2b).
Repeat
this
step
f
or
all
si
des
fig
ure
2a.
figure
2b
.
*Co
n
tact
customer
service
if
you
wou
ld l
ike
to
purchase
headboard
and
footboard
brackets
.
He
ad
b
oard
and
footboa
rd
brack
e
ts
are
not
required
for
this
ad
ju
stable
base
,
this
is
an
optiona
l
accessory
.
13
Need Assistance? Call us
at
1-877-622-6550 fr
om
8:00am to 5:00pm PDT Monday - Friday
Remote Control Features
Head
Up
Head Down
14
F
CC
Com
pliance;
Th~
device complies
with
part
1S
of
the
FCC
Rule,Operation
is
subject
to
the
following
two
cond~ioru:
(1)
Th~
device
may
not
cause
harmful
interferenceand (2)this device
must
ac
c
ept
anyinterferencereceived1
in
clud
i
ng
interference that
ma
ycauseundesired operation.
To
comply
with
the
FCC
Rf
exposure
compliance
requirements,
no
changetotheantenna
or
thedevice
~
permitted.
Any
c
hange
to
the
antenna orthedevice
could
resuk
in
thedevice exceeding the
Rf
exposure requirements and
void
user's
authority
to
operate
the
device.
Radio
Frequency: 2.4
GHz
Need Assistance?
Ca
ll
us
at
1-8
77
-622-6550 from 8
:00am
to 5:
00pm
PD
T
Monda
y -
Fr
i
da
y
Test
All
Functions
• Head up/down positions
15
Need Assistance? Call us
at
1-877-622-6550 from 8:00am to 5:00pm PDT Monday -Friday
Weight Recommendations and Limits
Operating
Noises
During typical operation, the wheels, which allow the bed to articulate, will make contact with the steel platform
supports ofthe base creating a contact noise. When entering, exiting
or
shifting weight on the base, this contact noise
may be audible as the wheels make contact with the steel platform supports
of
the base. This is normal. Depending on
the incline
of
the base, the noise levels can also potentially increase.
17
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at
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PDT
Monday -Friday
Troubleshooting
Guide
If one
or
more functions
on
the
base have stopped operating:
Check undert
he
bed base
to
veri
fy
that thewired connections are secure and that there
are
no
cords or bedding obstructi
ng
the
movement
of
the base.
Check that the powercord is assembled properly and that the connections
are
secure.
If nothing on your adjustable bed base will operate:
Unplug the base for 5 minutes
to
resett
he
electronic components.
Plug the adjustable base into a different elect
ri
cal
out
l
et
,
or
test current outletwith another worki
ng
appliance(a grounded,
electrical surge protector is recommended.)
If the head
or
foot mechanisms will elevate
but
will not return
to
the flat position:
Check t
he
undercarriage for obstructions. Remove any obstructions away from the head and foot mechanisms and return the base
to
its flat
position.
If you have any questions regarding this product
or
if you need assistance with set up and troubleshooting, please call
Cus
tomer
Service: 1-877-622-6550
18
Need Assistance? Call us
at
1-8
77
-622-6550 from 8:00am to 5:00pm PDT Monday -Friday
Troubleshooting
Component Guide
Head
Actuator
19
Need Assistance?
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ll us
at
1-877-622-6550 from 8:00am to 5:00pm PDT Monday -Friday
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