Sauber SG-100 User manual

pro carpet
shampooer
SG-100

2
A
B
C
D
G
H
F
I
J
K
L
M
E

Features
3
ASpot Cleaner Attachment
BSpot Cleaner Trigger Release
CSpot Cleaner Hose
DHandle Spray Trigger
ECord Hook
FClean Water Tank Release
GClean Water Tank
HCord Storage/Carry Handle
IDirty Water Tank Release
JDirty Water Tank
KHose Connection Lid
LHandle Release Pedal
MSuction Inlet Nozzle
NOn/Off Button (not shown)
Please contact Sauber Customer Service Australia on 1800 728 237 or New Zealand on
0800 282 288 to find your local spare parts provider.
SG-100 Pro Carpet Shampooer
Congratulations on the purchase of your new Sauber carpet shampooer. There are many useful
features built into your carpet shampooer. We recommend that you carefully read this instruction
manual to take the best advantage of these features.
Specifications:
Power: 830W
Clean Water Tank Capacity: 1.5L
Dirty Water Tank Capacity: 1.0L
Cable Length: 7m
Net Weight: 8Kg

4
Before You Begin
The cleaner must be operated in accordance with these instructions and used only for domestic household
cleaning. This will ensure you obtain full benefit from your new cleaner. This cleaner is not fit to be used as an
industrial cleaner and will void the manufacturer’s warranty if used inappropriately. Keep this instruction manual
in a handy place for future reference.
Important
Always switch the carpet shampooer off and remove the power plug from the power supply before
cleaning your shampooer, when not in use, or attempting any maintenance task. The cleaner must only
be connected to an AC power supply at the voltage shown on the rating plate. This cleaner should only be
used for its intended purpose as described in these instructions.
Precautionary Measures:
1. Do not operate the cleaner too close to heaters, radiators or other hot surfaces.
2. Before inserting the power plug into the power supply, make sure your hands are dry.
3. Before turning on the carpet shampooer, remove any large objects from the carpet in order to
prevent damage to the machine.
4. When removing the power plug from the power supply, do not use the power cable, gently
pull the power plug from the power socket.

Before You Begin & Safety Precautions
5
When using your shampooer, basic
precautions should always be observed,
including the following;
1. This shampooer is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning use of the
shampooer by a person responsible for
their safety
2. Children should be supervised to ensure
that they do not play with the shampooer.
3. If the power cord is damaged it must be
replaced by an authorized service agent or
similarly qualified persons.
4. Carpets should be dry vacuumed
thoroughly before washing. Use a vacuum
cleaner with a power brush for best results.
5. If using an extension cord please make
sure that it is of an approved type and
that it is fully extended. Failure to do so
could cause your cleaner to overheat and
damage it.
6. Do not run the shampooer over the power
cable and power socket on the floor.
7. Do not place cleaner on stairs or furniture,
as it may result in injury or damage.
8. Do not handle the power plug or cleaner
with wet hands.
9. Do not put any objects into the openings
or operate with the openings blocked.
Keep them free of anything that may
reduce air flow.
10. Keep hair, loose clothing, fingers and all
parts of the body away from openings and
moving parts.
11. Do not use this cleaner and accessories
on hard floors. Using this machine on hard
floors may scratch or damage your floor.
12. Do not use the carpet washer on any
glowing, burning or smoking particles.
13. Do not use without the solution tank and
dirty water tank in place.
14. Turn off all controls before unplugging.
15. Do not store cleaner with solution in tanks.
Safety Precautions & Warnings
IMPORTANT! Always ensure that the shampooer is switched off and that the power plug is
disconnected from the power supply before cleaning your shampooer, when not in use, or
attempting any maintenance task.
WARNING! The cleaner must only be connected to an AC power supply at the voltage
shown on the rating plate. This cleaner should only be used for its intended purpose as
described in these instructions. Never operate the carpet shampooer if the water level in
the Dirty Water Tank exceeds the Max Line.

6
16. Do not use to pick up flammable or
combustible liquids such as petrol or use in
areas where they may be present
17. Only use the cleaning solution provided by
Godfreys.
18. Do not use any high-foaming solutions as
an excessive amount of foam impairs the
functioning of the shampooer. If unsuitable
cleaning solutions are used, this will void the
warranty.
FAULTS
Consult the trouble shooting guide in this manual if
your carpet shampooer fails to operate properly.
Do not continue to use this shampooer if it appears
to be faulty or if the power supply cord is damaged.
If a fault can’t be rectified, please return to the point
of purchase.
Caution!
The cleaning head contains electrical connection.
The cleaning head is not a serviceable part. Please
return the product to your nearest Godfreys store if
the cleaning head is faulty.

Safety Precautions & Assembling
7
Assembling
1. Remove the two screws from the handle insert, as shown.
2. Insert the handle into the body of the shampooer, ensuring
that the handle is pointing backwards. Secure into place with
the screws provided.
3. Secure the handle into place with the screws provided.
4. Install the Clean Water Tank as shown, ensuring that it clicks
into place. Your shampooer is now fully assembled.
IMPORTANT! Always remove the power plug from the power supply before fitting or
removing accessories!

8
Preparing the Carpet
IMPORTANT! Do not use the shampooer as a dry vacuum.
Preparation
1. Vacuum carpeted surfaces thoroughly. Use
a vacuum cleaner with a powerbrush for
best results.
2. Remove as much furniture from the room
as possible. For furniture that cannot
be removed, place plastic or foil under
and around the legs of the furniture and
only remove when the carpet has dried
completely.
Helpful Hints for Cleaning Carpet
1. Only use a low foam solution with this
shampooer.
2. Do not oversaturate the carpet with
cleaning solution while using the
shampooer.
3. For heavily soiled areas, additional
applications may be necessary.
4. Allow plenty of time for carpet to dry
thoroughly.
5. If cleaning solution comes into contact
with wood furniture or wooden material,
immediately wipe away to avoid damage.
6. Once the carpet has been cleaned with the
shampooer, avoid walking on the carpet
until it has completely dried.
7. Before you start cleaning with the
shampooer, carefully plan where you will
start and end to avoid walking on previously
cleaned areas.
Check for Colour Fastness
Before you begin cleaning the carpet, test for
colour fastness. Dampen a white cloth with
solution. Test a small carpeted area in a closet or
other hidden spot. Gently rub the cloth over the
area.
Check for colour bleeding. If the cloth remains
clean, it should be safe to clean the carpet.
After Cleaning
1. Allow the carpet to dry completely. Try not
to walk on the carpet until it has thoroughly
dried.
2. If you must walk on the carpet before it is
dry, place white towels over the areas to be
walked on.
3. If furniture must be placed back into the
room before the carpet is dry, place plastic
or foil under the furniture to avoid staining
the carpet.
4. Thoroughly clean the dirty water tank with
warm (max 40°C) tap water.

Preparing the Carpet & Instructions For Use
9
Instructions For Use
1. To remove the Clean Water Tank, hold the handle and press
the Clean Water Tank Release.
2. To fill the Clean Water Tank, lift the tank lid and add the
recommended solution. Fill the remainder of the tank with
warm (max 40ºC) tap water.
NOTE: Using more than the recommended amount of
cleaning solution may cause excessive foaming.
3. Close the tank lid and reinstall the Clean Water Tank, ensuring
that it clicks into place.
IMPORTANT! Never leave the shampooer unattended with the power switched on. Turn off
the shampooer and disconnect the power cord from the power supply before emptying
and filling the tanks. Do not oversaturate the carpet.
WARNING! Do not use bleach. Damage to the shampooer will result. Only use the
manufacturer’s recommended solution.
Clean Water Tank

10
4. Plug the power plug into the power supply. Turn on the
shampooer by step on the On/Off Button located on its base.
IMPORTANT! Ensure that the power cord is secured into the
Cable Hock, as shown.
5. Step onto the Handle Release Pedal to put the shampooer into
the cleaning position. While depressing the Handle Spray Trigger,
push the shampooer in a forward motion. Release the trigger and
pull the shampooer backwards to collect the dirty water.
Note: For best cleaning results, use the shampooer to clean
over recently cleaned surfaces again, this time without
depressing the Handle Spray Trigger. Use a steady, moderate,
forward and backward motion. Always work from back to front
across the room to avoid stepping on wet carpet and lowering
the carpet pile.
Instructions For Use(continued)

Instructions For Use
11
Dirty Water Tank
1. When the dirty water tank is full, lock the shampooer in the
upright position, turn it off and remove the power plug from the
power supply. Press the Dirty Water Tank Release and remove
the tank from the shampooer.
2. The Dirty Water Tank can now be emptied.
3. For stubborn debris, the Dirty Water Tank plug can be
removed and a hose can be inserted to flush out the tank.
WARNING! When the Dirty Water Tank is full, the shampooer will make an abnormal noise
and the suction will cease. Switch off the shampooer and empty the Dirty Water Tank.

12
Assembly
1. Ensure that the cleaner is secured in the upright position.
2. Lift the Hose Connection Lid on the base of the shampooer.
3. Insert the Spot Cleaner attachment as shown.
Removing
1. Switch the cleaner off and ensure it is in the upright position.
2. Detach the Spot Cleaner and close the Hose Connection Lid,
ensuring that it clicks into place.
Operating
Note: The Spot Cleaner can be used for above-floor cleaning such as
cleaning stains from sofas and car seats.
1. To use the Spot Cleaner, simply press the trigger to release the
liquid. Use a steady, moderate, forward and backward motion to
scrub and remove stubborn stains.
Using the Spot Cleaner
IMPORTANT! Always remove the power plug from the power socket before fitting or removing
accessories.
Instructions For Use(continued)

Instructions For Use & Maintenance
13
Maintenance
Cleaning or Replacing the Suction Inlet Nozzle
1. Lift the Hose Connection Lid.
2. Gently remove the Suction Inlet Nozzle, as shown.
3. The nozzle can be cleaned using lukewarm water.
Cleaning or Replacing the Vibrating
Powerbrush
1. Remove both the Dirty Water Tank and the Clean Water Tank
before cleaning or replacing the vibrating powerbrush. Ensure
that the cleaner is locked in the upright position.
2. Lay the cleaner on a flat surface to access the powerbrush.
3. Gently press the locking tabs on the powerbrush and pull to
remove from the cleaner.
4. The powerbrush can be cleaned using lukewarm water.
IMPORTANT! Always remove the power plug from the power socket before performing any
maintenance.

14
Troubleshooting
Fault Solutions
Reduced spray or no
spray
1. Refill the Clean Water Tank with water and solution.
Not picking up cleaning
solution
1. Check alignment of the tanks.
2. Empty the Dirty Water Tank.
3. Ensure that the Suction Inlet Nozzle is securely installed.
4. Ensure that the Dirty Water Tank motor inlet is not blocked.
5. Ensure that the Hose Connection Lid is securely closed.
Water spills from the dirty
water exhaust
1. Empty the Dirty Water Tank.
2. Avoid using excessive force when pulling or pushing the cleaner
during use. This may cause dirty water to spill.
Problems and Solutions
If you come across a problem, please use the checklist of troubleshooting tips before ringing
Sauber Customer Service Australia on 1800 728 237 or New Zealand on 0800 282 288.

Troubleshooting & Spare Parts
15
Description Product Code
Dirty Water Tank 33155674
Clean Water Tank 33155675
Suction Inlet Nozzle 311553 87
Replacement Powerbrush 33155689
Spot Cleaner Attachment 31220859
Spare Parts

V1 03/2021
1 Year Warranty
PRO CARPET SHAMPOOER
1 YEAR
P
R
E
M
I
U
M
W
A
R
R
A
N
T
Y
Your Sauber carpet shampooer, in the case of domestic
use, has a one year parts and labour warranty against
product defects and failures when the product is used
in accordance with the terms and conditions of this
warranty statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims. This
warranty is valid only in the country where the cleaner is
purchased.
The cleaner must be operated in accordance with these
instructions and used only for domestic household
cleaning. This cleaner is not fit to be used as an industrial
cleaner, and is not designed for the collection of vitreous
building material including particle board, construction
products and similar products such as wood/fibres,
cement, fillers, fibre glass etc. or excessive or frequent
sand. The infrequent pick-up of these materials in these
circumstances may be harmful to your cleaner and may
void the manufacturer’s warranty.
Accessories and consumables, unless defective in
manufacture, are not subject to this warranty. In order to
prolong the life of accessories and consumables, regular
care and maintenance is recommended.
When properly used and cared for, your cleaner will
render excellent service; refer to the instruction manual
for further details, as misuse or failure to follow the
instructions makes this warranty void.
In the event of service or advice being needed, please
contact Electrical Home-Aids Pty. Limited, Brandon
Office Park, Building 3, First Floor, 530-540 Springvale
Road, Glen Waverley, Victoria, 3150, or on 1800 728 237
(AUS) or 0800 282 288 (NZ), Monday-Friday 9am-5pm
EST. The decision to repair or replace the cleaner is at
the sole discretion of Electrical Home-Aids Pty. Limited.
If Electrical Home-Aids Pty. Limited decide to repair or
replace the cleaner, it will do so at its own cost.
Sauber Floorcare is unable to accept responsibility
under this warranty for any repair work not carried out
by an authorised Sauber Service Agent or from the use
of non-genuine parts. If any part is no longer available
or manufactured, Sauber Floorcare will replace it with a
genuine functional replacement part. This warranty does
not apply to the cost of replacing any parts of the product
due to normal wear and tear, alterations, improper
installation, physical abuse, misuse or accidental
damage. Any transportation costs involved in the repair of
defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the
cleaner is chargeable.
The repair of the cleaner under this warranty does not
extend the original period of warranty.
The benefits conferred by this warranty are in addition to
all other rights and remedies in respect of the product as
outlined under the Competition and Consumer Act and
other State and Territory laws.
“Our goods come with guarantees that cannot be
excluded in the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.”