Savannah Speros NEC User manual

NEC USER GUIDE

We are dedicated to making your new telephone system work for your
company. We maximize technology to help your business succeed in this
fast-paced, technology driven world.
Our team of highly experienced professionals can develop and deliver the
most optimal telephone, IT, web design, and surveillance solutions for your
business. Consultation and unbiased advice has become a trademark of the
Speros success story.
Speros employees possess unparalleled knowledge of the industry. Our
experience allows us to develop and deliver the best possible solution for
you. We stay up to date on new technologies, so we can deliver state of the
art solutions to you.
THANK YOU FOR TRUSTING SPEROS

USING YOUR PHONE
FUNCTIONS
Green LED:
Your Call
Red LED:
Somewhere else in building (on another handset)
Solid Red or Green:
Station with call in progress or with a call on exclusive hold
Slow Flashing LED:
A call that has been placed on hold
Fast Flashing LED:
An incoming call
ANSWER A CALL
Handsets with Line Keys:
If your handset rings on incoming calls, lift handset. If handset does not
ring, lift handset and press the [LINE] key. If on a call, ask caller to hold.
Then press the [ANSWER] key. This automatically places the current call on
HOLD.
INTERNAL CALL PICKUP
When you know the extension that is ringing and want to pick up that
call:
Lift handset, then dial **Extn No.
CALL PICK UP GROUP
Allows you to pick up a call ringing on another phone within your assigned
Pickup Group.
While another phone is ringing within your group, lift your handset or
press [SPEAKER]. Dial ##.
CAL L PARK
To park a call without a park key:
With an active call, press [TRANSFER]. Dial “#6,” and dial one of the park
zones (01-09).
To retrieve the parked call:
Pick up handset or press [SPEAKER] button. Dial *6, then dial the zone (01-
09).
You can also allow the system to pick up the zone for you.
Press Transfer then press #6*. Your display will show you the zone the
system parked it in. You would retrieve it the same way. Pick up handset or
press the [SPEAKER] button. Press *6 and the park zone the system picked
for you.
HANDSET RECEIVER SPEAKER VOLUME
Using the Up/Down Key
Handset Receiver Volume: press [UP/DOWN] key in o hook status or
during call
Ring Volume: press [UP/DOWN] key when station is ringing
Speaker Volume: press [UP/DOWN] key during speakerphone operation or
during the call
LCD Screen Contrast: press [UP/DOWN] key in the on-hook status
MICROPHONE
To turn your microphone On/O for hands free only:
LED on [MIC] key shows the status of the built-in microphone. Press [MIC]
button (red light indicates MIC is on). Turn MIC o to mute handset or press
[MIC] to mute if using the speakerphone.
HANDS FREE
To make hands free call:
Press [SPEAKER] key, dial Extension number or dial “9” for an outside line,
then the phone number.
TO MAKE A CALL
Internal Calls:
Lift handset or press [SPEAKER], dial the extension number or press their
[DSS] button on your phone.
External Calls:
Lift handset or press [SPEAKER]. Press “9” then dial the phone number.
Press [REDIAL] then the 3 digit code speed dial code.

HOLD
To place call on Hold:
Press the [HOLD] button once.
To place call on Exclusive Hold: (no-one else can pick your call up)
Press the [FEATURE] key, then press the [HOLD] button.
TRANSFERRING CALLS
To Transfer a call to another extension:
Press the [DSS] key or press [TRANSFER] to put the call on hold. Dial the
extension number, announce the call and hang up or hang up without
announcing. The call has been transferred.
TRANSFERRING TO VOICE MAIL
To transfer a call to a person’s voice mail:
While speaking to the outside line, press the [TRANSFER] key, then press
the [VMMG] soft key under the display. Press the [DSS] key or dial the
extension number, then hang up.
TRANSFER OFF SITE
Transfer an incoming line to another outside line:
While talking to the incoming call press the [TRANSFER] button, dial “9” to
select an outside line, then dial the phone number. Announce that you will
be transferring the call, press the [TRANSFER] key, and hang up.
REDIAL
To redial the last number phoned:
Press [REDIAL] without lifting the handset. Then press [#] to redial the last
number. Or, press [LIST] soft key to search for the desired number. Then
press the [REDIAL] soft key. Press [UP/DOWN] key to search number, then
lift the handset and press [SPEAKER] or [#] to place the call.
CONFERENCE CALLS
To set up a conference call:
While on an outside call or connected to your rst party, press [CONF] key
on display. Dial an outside line or second party. When called party answers,
press [ADD] key on screen. (Repeat to add more parties, Maximum of 16
external or internal parties can be conferenced.) Press [BEGIN] to start
conference.
To exit a conference without aecting other parties:
Hang up
MISSED CALLS
To view numbers of calls missed on your handset:
Your handset will display this symbol: Press the [CENTER] button on
the Jog Dial. Press the [CENTER] button on Jog Dial to select 1 Missed Calls.
Scroll the [[[[[ [DOWN] soft key to desired number, then lift the handset to
call (handset will dial automatically). Press [DEL] soft key to delete. Press
[STORE]soft key to save.
SELECT RINGER PITCHES
To change your Extension’s incoming ringtone:
Press [SPEAKER] key, enter 720. Press 1 to set internal ring or 2 for external
ring. Dial from 1-8 to listen to the dierent ringtone options. Press the
[SPEAKER]key to save.
C A L L F OR WA R D
If you have a [CFWD] key:
Press the call [FWD] key. Press 1to set and dial “9” and the number to
forward to an outside line, or press the [DSS] key or dial the extension
number in which you wish to forward your line to.
If you don’t have a [CFWD] key programmed on your telephone:
Press the [DOWN ARROW] soft key, then press the [CFWD] key. Choose All
Softkey to forward calls, dial “9” and the number you wish to forward your
calls to.
To deactivate call forwarding:
Press call [FWD] key and 0.


DO NOT DISTURB (DND)
Press the [DND] key + DND OPTION CODE
DND Option Codes:
1= block incoming calls
2= block internal intercom
3= block all calls
(If no mode is chosen after 30 seconds it defaults to all calls)
To deactivate DND:
Press [DND] + 0
TO PAGE
Lift the handset, press [PAGE] and make announcement.
MUTE HANDSET
When on a call lift handset, press the red [MIC] key, when it ashes the
handset is muted, press again to get back to the caller.
TO USE A HEADSET
Press the [HEADSET] key to enable the headset. Press [SPK] for dial tone to
make your call. Press [SPK] to hang up.
DIRECTORY DIALING
Displays a list of Speed Dials, extensions, personal speed dials, and the
telephone book to select from:
To access the telephone book directly:
Press  on the Jog Dial
For all other lists:
Pres [DIR] soft key for directory. Then press the SOFT KEY according to list:
SPD= speed dial
EXT= co-worker’s extensions
STA= personal speed dials
TELBK= telephone book
Once you press the SOFT KEY dial the rst letter of the name you are
looking for. Press the SOFT KEY to jump to that section. Press the
[ARROW] up or down to scroll through the list. Lift the handset or press
[DIAL] soft key or [SPEAKER] to place the call.
To cancel directory dialing:
Press the [EXIT] key.
PERSONAL SPEED DIAL DIRECTORY
Press [SPKR]. Dial 755, then bin number 0-9 (bin 0 is actually your tenth
number). Dial 9+ your number, press [HOLD]. Spell the name on the key
pad, use # to enter another letter on that button and press # twice for a
space. Press [HOLD] until you hear conrmation tone.
To dial personal number:
Press speaker dial #7 and bin number, remembering bin 0 is your 10th
number.
To enter your name for your extension:
Press [SPKR], dial 700, enter extension number spell out name on the KEY
PAD. When complete, press [HOLD], you will hear two conrmation beeps,
press [SPK] to save.

VOICE MAIL USER GUIDE
TO CALL YOUR MAILBOX
On your phone, press [VM] key in display and enter your security code.
VOICE MAIL SETUP
Record the active greeting:
Enter your mailbox. Press 4 + 7 and record at the tone then press #and
hang up.
To change greeting options:
Press 2+ 1, 2, or 3
Record a mailbox name:
Enter your mailbox, press 76 then 7and record at the tone then press #and
hang up.
Set up a security code:
Enter your mailbox, Press 67 for options menu, 7for security code, and
enter 4 digit code plus #then 2for Correct or 4for Incorrect.
Record and send a message:
From your mailbox press 7,7 and record at tone. Then press #, dial the
extension number, press #and hang up.
VOICE MAIL SOFT KEY SETUP
Record the active greeting:
Press the [VMSG] softkey, then [MORE], [GREET], [GR1], [REC], [Done].
Record your name for the directory:
Press [VMSG], [MORE], [RCNAME], [REC], [DONE].
AFTER LISTENING TO MESSAGE OPTIONS
To check a message you sent: Press CM (2,6)
Listen to message: Press L (5)
Save a message: Press SA (7, 2)
Erase the message: Press E (3)
To Forward a message: Press MF (6,3)
Record a reply to a message: Press RE (7,3)
Make intercom call to sender: Press MC (6,2)
Future delivery message: Press FD (3,3)
Get time, date, sender: Press TI (8,4)
To reverse the order in which you listen to the message: Press RL (7, 5)
To get a help message: Press 0
To pause while listening: Press *
To continue listening after a pause: Press *
To back up 5 seconds: Press B (2)
To back up to the beginning: Press BB (2,2)
To go ahead 5 seconds: Press G (4) before the message ends
To skip a greeting:
While listening to a VM greeting, press *to skip the beep.
Call Record:
Press the [RECORD] key. The voice mail will immediately start recording
your conversation into your mailbox. Press the [RECORD] key at any time to
stop recording the conversation.
Redirect VM:
If you wish to redirect an incoming call to your voice mail box, press the
[REDIRECT VM] key. The ringing will stop at your station and the caller will
hear your voice mail.
Day/Night Key:
Controls the ringing of your telephone lines. Press the button and in the
display you will see what mode you are in. Press it again to change it to the
other mode.

For more information on how to use your phones, please visit:
https://www.necam.com/Communication_Platforms/doc.cfm?t=SV9100
UC SUITE
The web based UC Suite gives you the ability to see your call history, chat,
and presence of other users on your PC.
To Log On:
Visit: http://192.168.50.10/ucsuite/#!/login
Username: Extension Number
Passcode: Extension Number
PHONE PRO LOGIN
Phone Pro Login allows you to login to your phone and change your name
display, ring tones, button programming, call forwarding, and voice mail
options.
To Log On:
Visit: http://192.168.50.10/html/apps/phonepro/index.html
Username: Extension Number
Password: Extension Number
Select the phone type, then click on the button you wish to change.
Choose the feature or one touch key you wish to add, then add a label
(this will appear under the key on your phone to identify the name you
programmed) press save.
*Note: Not compatible with internet explorer.

CONTACT US
SUSAN SPEROS
President / CEO
[email protected]
912.790.5151
HEATHER RADTKE
Vice President
[email protected]
912.790.5107
VAN HEATH
Director of Operations
[e-mail]
912.790.5130
DEAN BAYNON
Service Manager
[e-mail]
912.790.5102
K R I S T I N M AY E R S
Project Manager
[e-mail]
912.790.5115
MALLORY TEEPLE
Carrier Management Specialist
[email protected]
912.790.5108
HELP DESK
Submit a Service Ticket
[email protected]
912.354.8989

SAVANNAH
2141 Rowland Ave
Savannah, GA 31404
o: 912.354.8900 | f: 912.352.9191
SPEROS.COM