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Frequently Asked Questions
1. How long can I pause live TV for?
For up to 120 minutes. After 120 minutes the paused
program will start playing again.
2. How many programs can I record at once?
There are 5 simultaneous streams available between Live
TV and recordings. Additional streams are available for
purchase, see rate sheet for details.
3. What happens when my Cloud DVR storage is full?
If your cloud DVR storage is full and you attempt to
schedule a new recording, you’ll be notied that your
storage is full, and you’ll be unable to start a new recording
until you delete an existing recording. Additional storage
available for purchase, see rate sheets for details.
4. How can I see how much recording space I have left?
From the Homepage, select My Recordings. It will provide
you access to your recordings, schedule recording and the
information on your recording storage.
Inserting Batteries
1. Slide the battery
housing cover
downwards
2. Insert (2) AAA
batteries at the
correct polarity
3. Refit the battery
housing cover
Quick Tips
Watch Live TV
Watch from Guide
1. Press the “Guide” Button on the remote, it will display current and scheduled shows.
2. Use the navigation keys to highlight the show you would like to watch
3. Press the “OK/Enter” Button to play
Watch from Home Page
1. From the Home page, use navigation arrows to highlight one of the shows that are
Trending Now.
2. Press “OK/Enter” button to play show
3. Once show is selected, it begins to play in progress.
Record a Program
1. Press the “Guide” button.
2. Navigate to the program you wish to record using the Navigation keys
3. Press the “OK” button on the remote
4. Select “Record” from the sub-menu on the right-hand side of the screen
5. Recording Options Window will open, Select the desires recording settings.
Access Recordings
1. From the Home page, use navigation arrows to highlight “My Recordings”
2. Press “Ok/Enter” to select
3. Recorded shows will display on screen
Voice Activated Channel Switch
1. Press “Voice Control” Key
2. Say “Tune to” and the Network name
3. Channel will tune to desired Network
Open Catch-Up TV Guide
1. Press “Guide” button on the remote
2. Press left navigation key to open Filter’s Sub Menu
3. Press “OK/ Enter” to select Open Catch-Up TV to open the Guide for previously aired
shows
4. Press left navigation key to access Catch-Up TV guide
1. Use the navigation keys to highlight the show you would like to watch
2. Press “OK/ Enter” to select
3. Select “Play” to start show
