ScanPrint SP5001 User manual

ScanPrint Scanner
SP5001
ScanPrint Printer
SP7000
Installation and User Manual
Contents
Installation and User Manual..............................................................................................................1
1. Preface ..........................................................................................................................................2
1.1 Who should read this guide ................................................................................................ 2
2. Installing Printer and Scanner Software .........................................................................................3
2.1 Supported platforms.................................................................................................................3
2.1.1 Processor requirements.....................................................................................................3

2.1.2 Minimum specification ......................................................................................................3
3. Installation ......................................................................................................................................3
3.1 Installing Driver Software.......................................................................................................... 4
3.1.1 Windows 32-bit.................................................................................................................. 4
3.1.2 Windows 64-bit.................................................................................................................. 4
4. Scanner functional verification ....................................................................................................... 5
4.1 Working with EngBench2.......................................................................................................... 5
4.2 Calibrating the Scanner............................................................................................................. 6
4.3 Testing the Scanner...................................................................................................................6
4.4 Verifying the Scanner................................................................................................................8
4.5 Cleaning the Scanner ................................................................................................................8
1. Preface
The configuration methods discussed in this document have
been tested and approved by ScanPrint. Configurations other
than those detailed in this document may result in system
malfunction. ScanPrint cannot accept responsibility for
component malfunctions resulting from configurations different
to those detailed in this document if the changes were not first
discussed with ScanPrint.
1.1 Who should read this guide
This guide is for installation engineers responsibly for the installation and maintenance of ScanPrint
printers and scanners.

2. Installing Printer and Scanner Software
2.1 Supported platforms
Windows XP (32-bit / 64-bit)
Windows 7 (32-bit / 64-bit)
Windows 8 / 8.1 (32-bit / 64-bit)
Windows 10 (64-bit)
2.1.1 Processor requirements
Scanner and printer software is highly optimised and requires very low CPU overhead. The choice of
a suitable target system depends upon the level of image processing required and whether you
intend to create complex high-level image processing applications. For a basic and automatic bet
entry slip (90 mm x 210mm) with traditional mark sense boxes, a low-spec processor is adequate.
2.1.2 Minimum specification
ScanPrint recommend a minimum Specification of Windows XP with 1G of DDR3 memory
3. Installation
Note: ScanPrint recommend that if any previous ScanPrint or Cyberview software/drivers have been
installed or uninstalled then a reinstallation of the OS is advisable to avoid driver compatibility issues

3.1 Installing Driver Software
3.1.1 Windows 32-bit
Download and install the following drivers for Windows 32-bit Operating Systems:
http://www.scanprint.co.uk/download/files/scanprintdriver-32bit.msi
3.1.2 Windows 64-bit
Download and install the following drivers for Windows 64-bit Operating Systems:
http://www.scanprint.co.uk/download/files/scanprintdriver-64bit.msi
1) Run scanprintdriver-64bit.msi and click ‘next’
2) Click finish

4. Scanner functional verification
Verification of scanner function is performed using the EngBench2 utility which can be downloaded
here:
http://www.scanprint.co.uk/download/files/engbench2.zip
Please also download the latest version on Cybersc.dll from here:
http://www.scanprint.co.uk/download/files/EngBench5_0_7_0.zip
Extract the .dll and replace the old version in the Engbench2 folder.
4.1 Working with EngBench2
EngBench2.exe is a utility that aids the development, testing and performance tuning of ScanPrint
scanners, printers and barcode readers. It activates all the low-level functions available through
CyberSc.dll module, including hardware diagnostic functions.

4.2 Calibrating the Scanner
Scanners require calibration prior to use. Calibration involves inserting a blank piece of paper into
the scanner. The piece of paper should be A4 or letter format size and white; using other white
paper may result in scanning errors.
1. Select CAL from the EngBench2 menu bar.
2. The Insert White Paper dialog box is displayed.
3. Introduce the 223mm edge of the calibration paper into the scanner as shown below; making
sure that the paper is properly centred.
4. While holding the calibration paper in the scanner input guide, click OK on the Insert White
Paper dialog box.
4.3 Testing the Scanner
The EngBench2.exe utility is used to test and maintain the printer and scanner.
Using File Manager, locate and run EngBench2.exe. The application console is displayed. A status of
Init

If the calibrations was successful OK will be displayed.
The status message, Init KO, indicates that the scanner is not properly connected. Verify all
connections and ensure the power supply is on.
If you select the ‘M’ button a message box will appear with additional information on what’s
happening within the Engbench2 application.
To restart the initialisation sequence, click the Init icon:

4.4 Verifying the Scanner
To verify scanner operation:
1. Insert a betting slip into the scanner. The scanner features an anti-jam mechanism and rejects
documents placed too close to one side.
2. Once scanned, examine the image displayed and ensure it matches the original.
3. If the expected image is not displayed, try each of the following and retry the scan.
4. Ensure that the slip has been inserted in the proper direction.
5. Clean the scanner, and repeat the calibration procedure.
6. If after several trials the expected image is still not obtained, the scanner is faulty and must
be replaced.
4.5 Cleaning the Scanner
Perform the following cleaning procedure once a week whenever black lines appear on the
scanned image or when scanning errors occur.
Remove the scanner cover by holding the cover at both ends and pulling upwards.
Form input

Place both thumbs on the green toothed lock levers and push backwards until both lever-tails are
oriented upwards.
Remove the feed roller by holding both green lock tails and lifting straight up. The image sensor
glass is now exposed.
Gently wipe the glass from side to side using a new cleaning wipe provided ensuring the glass
surface is completely free from deposits.

Replace the feed roller ensuring the toothed gear wheels are seated securely. Replace the scanner
cover.